I hired Preventative Pest Control (East Houston location)because they had the lowest pricing. The sales man made an extraordinary pitch and that is another reason why I decided to go with them. I was promised a lot at the time of the signing of the contract, however communication was terrible, they lied about the services that they provide, and none of the workers really knew what they were supposed to be doing due to terrible communication, except Rico. I was even told they would complete a clean up job, however I was left to clean the rat feces. Once my house was sealed in areas with the mesh, some mesh was left all over my yard in places and I had to make sure everything was cleaned up because I did not want the Shadowcreek HOA to come after me. Im really disappointed because I planned to hire them for my other house and other work but after my 1 year free warranty (which I hope is actually true) I plan to discontinue their service. :( DO NOT HIRE THEM read more

We've been using Preventive Pest for over 2 years now and love them! The staff is very friendly and we always get a reminder call before they come out to service our house. Technicians are all very nice and knowledgeable. Once I decided to walk around with our technician as he did the treatment to see what all they did, and the technician answered all my questions and described what he was doing and why it was beneficial. Last summer, we found a few ticks on our dog and called Preventive Pest right away to see if they could come out and spray our backyard. We weren't due for another service yet, but they came out right away to spray; and didn't charge anything (haven't seen a tick since). That's what I especially love about them. If you ever have a pest problem in between services, they will come out (at no additional charge) immediately. I would highly recommend this company to anyone looking for pest control. read more

We were in the market for pest control of our new house and figured we would give these guys a shot since they were in the neighborhood. Well that was a mistake. We were assured by the salesman that after 2-3 treatments we would not have any problems with spiders and ants. And now after 5 treatments we still have insects both inside and out. Called them to cancel the service and now have to pay the cancellation fee, over $140 bucks! Asked about the free cancelation and of course that was out of the question. At $80 for a 10 minute treatment it seems that whatever they are spraying with would but effective. We should have done our homework on this outfit before signing the contract. Totally unhappy please do yourself a favor and spend the extra $$ and hire professionals. read more

I called for termite issues. Inspection and Sale: Michael D. gave me thorough and honest information, no hard sales, timely, and overall made me feel very comfortable and confident with the process. Bonus: The price is the best there is. I've had 4 other quotes, and the value along with Preventive Pest services is unmatched. The appt. was schedule for the next day. Service: Casey P. called exactly 30 min. ahead and arrived on time. He informed me what he'd done once he was finished. Casey was prompt, professional, pleasant, and easy to work with. I HIGHLY recommend Preventative Pest Control! read more

I've suddenly had a rat infestation and called you because you are my pest control for my house and yard. The rats have gnawed through so many of my pipes and I've spent close to $4000 trying to get rid of them. The last person who was here baited the traps with a dog treat with bacon. When I got up this morning there was a big sick rat in my hallway. I got him out of the house with a broom, then killed him with a shovel. I hope he was a bachelor!! I'm 85 years old. Thank my technician and his helper as well as his manager who followed. read more

We have used Preventative Pest Control for 16 years. We have been very pleased with their services, their customer service and their technicians. Any time I call the office to get info they are very friendly and very quick to address whatever I've called about. The technicians are kind and considerate of our home. Troy has been our tech the last few times and he is very knowledgeable and personable. He doesn't act "bothered" for doing his job like some people do these days. We will continue to recommend this company to our friends. read more

I couldn't be happier with the service I received from Michael with Preventative Pest Control. From the moment I called, their team was professional, knowledgeable, and attentive to my concerns. Michael arrived on time, thoroughly inspected my property, and explained the treatment process clearly. Not only did they address the pest issue effectively, but Michael also provided helpful tips to prevent future problems. I highly recommend Preventative Pest Control to anyone looking for reliable and efficient pest control services! read more

We sought help from Preventive Pest Control due to having live termites, bats, and wasps. All staff including those who answered the phone from the time of consultation to treatment phase were professional in their demeanor, courteous, and friendly. They all have been knowledgeable in inspecting and treating pests. They have gone to our home multiple times and they always arrived on time. They answered questions we had and always took their time in addressing our concerns. We highly recommend Preventive Pest Control. read more

Preventiive Pest Control has always provided exceptional customer service and all of the techs are friendly. One of my favorites is Tanner. We are pleased with the pest control products as well, as we have never really had any issues. We have been on a bi-monthly plan for 15+ years. We also got the termite treatment (2 years ago) and yearly maintenance. I absolutely recommend this company. Give them a try, you won't be disappointed! read more

Excellent service. Troy was personable and ensured that all the concerns I had were addressed. He did an outstanding job of taking care of both the inside and outside of my house to include clearing it for wasp nest. I have always received great service from Preventive and hardly a day goes by that a solicitor from another company knocks on my door and without hesitation I tell them, "I have Preventive and yes I am very happy with them". read more

Marcus arrived promptly and took the time to thoroughly assess my situation. What stood out to me was their respectful demeanor; he treated my home as if it were their own, taking great care to minimize any disruption. Overall, I highly recommend Preventive for anyone in need of pest control services. Their combination of expertise, respect for customers, and commitment to quality sets them apart in the industry. Thank you! read more

We called Preventive Pest Control due to an infestation of German roaches. Angel arrived on time. He did a thorough inspection of the entire house and provided a comprehensive plan for eradication of the roaches. The price was reasonable and the work was guaranteed. Angel completed the treatment and told me what to expect and when they would return. I will definitely use him again. read more

Chris showed up on time and was very personable. He checked all the baits and was finished within 30 minutes. He also advised me about relocating some of the traps in the back yard once we get our pool and deck upgrade completed. a very positive experience for a customer that has used various Preventive services on six different addresses over the last 18 years. read more

Preventive Pest added me to their schedule for next business day. Their technician respected my home and property. Matt listened to my concerns regarding exterior wasps issue and removed the nests and mud nests around my house. I did not realize there was an ant issue throughout my yard. Matt took care of that problem too. I appreciate the technician's expertise. read more

Tony is awesome for three years he has been the only pest guy to come out. I am in a wheel chair so when we rings the doorbell he gives me extra time to get to the door. He is always personable and super professional. We have some good conversations and he is just a genuine person. If everyone they have is like him they are doing it right. Go Smiley HS! read more

We have been with this company for many years with the ups and down performance, but today I want to review Casey's service. It was time to check the termite stations and he took the time to check and change when needed each station. Casey's professional manner and whilingness to take time out of his work to answer all questions we have was outstanding. read more

The serviceman was very personable and professional. I appreciated the fact that he took the time to consult with his boss to ensure that the right treatment was administered for crazy ants trailing around my house. Also explained the different plans with patience and allowed me the time to ask relevant questions without any show of annoyance. read more

Troy was professional, knowledgeable, and thorough when attending to our pest control needs. He also identified three areas where it appears that rodents have opened from the outside to enter the attic. Although we haven't heard them, he suggests they be covered asap before the cold weather really sets in. Thank you, Troy, for caring. read more

Troy took care of us and really made sure we satisfied. I specially appreciate him taking the time to focus on a problem area we have and didnt try to rush out like two other companies we have tried. The cost was worth it, so the value for time and effort is much appreciated. Troy, in my opinion, went above and beyond. Thank you, Troy! read more