I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!

The team at The Restoration Attics was fantastic from start to finish. We had rodent soiling of the…read moreloose fill insulation in our attic and wanted to have it removed, sanitized, and replaced. The team was very prompt in responding to a quote request, and Jerrod, who came out to give the quote, was extremely professional, knowledgeable, and thorough. He provided a competitive quote with a realistic warranty and had a handout to back that up, with a clearly outlined and communicated plan from the get-go for how they might address any issues that come up along the way. From the time we signed on, communication was clear and prompt - the ladies at the office are honestly some of the nicest I've encountered in Houston, and every person who came out, from the person who did the pre-install visits to the team that came out to do the actual job, were courteous and explained very clearly what to expect. On the day of, they did a great job of protecting our living space (doors, walls, carpet, railings). Finally, they came out for a visit 2 weeks out to make sure everything looked good. All in all, we are so happy with the work and service, and would highly recommend them for anyone looking for a trustworthy company to do a similar job!

After another company did not solve the problem of animals inside my walk, this team came to the…read morerescue. Ver professional team. Very responsive. I subsequently had the roof repaired and Restoration team came back out and fixed it again after roofers inadvertently messed up some of Restoration's prior work. Absolutely recommend this company!

I wish I called them first. My issue was resolved promptly and the customer service continues to be…read moreexemplary.

We had squirrels in our attic and did not know it until the A/C was inspected. We got an…read moreimmediate return call and Urban Jungle came to our house, provided and plan, executed the plan, and we were impressed with his professionalism and courtesy. We give them a 10-10 being the best

The only reason I have not cancelled my Terminix service is because of Mr. Bobby. He is always…read morepleasant and friendly and provides me with the best service. He knows that I always want the inside of my house serviced so he doesn't even ask anymore. He just does it to avoid a call back. He will ask if I am having any problems and will immediately address any concerns I have. One time Bobby could not make it for my appointment and another technician showed up. I was delighted that Bobby had already told him exactly what I expected. Bobby and service technicians like him are the reason why I continue to use and recommend Terminix

0000 SCAM, SCAM,...Customer service is horrible and very unprofessional! DONT LET THEM SCAM YOU…read morelike they did me!!

Miguel and his team of technicians were very responsive and incredibly professional. Their work is…read morethorough and high quality. Highly recommend them!

I called your company thinking you were experts in ridding me of my rodent problem and our…read moreappointment was set for June 27, 2024.. Brian Williamson the sale rep told me that your company have the tools to eliminate my rodent problem. He quoted us $8,000.00 with $1,585.00 as a down payment & the rest would be financed. I called Brian letting him know that I now have the down payment. Instead of him returning to our home to collect the payment & have us sign the contract, he decided to forge both our signatures. Mind you, I gave him Karen Reese & he sign KRB and JB. Since June 27th, he is unreachable. Terminix technical came to seal the holes around the perimeter and the roof to prevent entry. Then came out again to lay a sticky trap in the attic, stove, pantry and garage. He have yet to seal the hole inside the house. After Hurricane Beryl, the sticky traps were empty. I asked if there's something much stronger than the sticky traps. He stated he will asked his supervisor. When the technician returned the second time, he place rat traps from Walmart on 7/19/24 and told me that his supervisor wouldn't approve of anything stronger due to the Humane Society, REALLY? Do those who are a part of the Humane Society cohabitate with mice, rats, & rodents? These things multiple worse than rabbits. Rodents are destructive and serve no purpose in one's home. Would you pay $1,585 down and finance $6,340.10 at 18% for a rodent epidemic inside your home. The technician laid down sticky traps which the rodents out smarted that and then they laid down five large wooden rat traps throughout the house and attic. Unfortunately, the rodents didn't take to the large wooden rat traps neither. Terminix, what are you going to do about the $8,000 problem? I will seek a lawyer of my choice to sue Terminx for the forging of our signatures and the outrages price to eliminate rodents that are still occupying our home. BEWARE, DON'T CALL TERMINIX FOR YOUR PEST CONTROL PROBLEM BECAUSE THEY ARE UNABLE TO DO SO! Terminix need to stick to Termites only!

Excellent experience helped me with a bee extraction problem I was having and also helped me…read moretrapping a rodent. Extremely good pricing as well. Strongly recommend to everyone.

Travis with Bee-n-Green did an outstanding job! We had bees outside a brick wall, but he discovered…read morea hidden honeycomb inside the classroom ceiling. He carefully removed it, repaired the ceiling, and left everything neat and clean. Great customer service, excellent work, and very professional. I would highly recommend him--A+! JLJ

I highly recommend this company. I was having an issue with rodents in my attic. I was able to…read moreobtain an appointment in less than 24 hours. He was timely and very professional. The treatment plan was extensive and with 2 follow up visits included. Great Job

Jesus was great. Got to me the same day and removed in a timely manner. Very efficient. Also,…read morehappens to be very friendly.

This company serviced my house in Clear Lake for about 8 years. Not only was their protection…read morethorough but also with the best professional and friendliest exterminator. Janet was the best! I've moved out of the area or would still have this company's service. I highly recommend this company and will miss my extermination day chats with Janet!

Have been using them for several years. The service is great, the best value I found. Have…read morerecommended to family & friends, and will continue to do so.

The guys at the Houston area location are top notch. Not only were they professional and very…read morethorough, they made me feel valued as a customer. They were exceptionally considerate of my situation and were absolutely the kindest of humans! I would like to give a special shout out to 2 technicians, Jimmy and Tyler! The amount of care and concern that they exhibited was only topped by their willingness to go above and beyond to help with my situation and pest control! Joseph, the manager, is a king! He definitely was there every step of the way to make me feel heard and seen. Without these guys, I'd have been a wreck had I used any other company. 11/10 would recommend!!! Thank so much yall!

Pass. They quoted me and didn't resole the issue. However, they didn't have a problem taking my…read moremoney.

Jason was very knowledgeable and professional. He explained the process in detail of how it would…read moretake multiple trips of re-baiting the tubes to kill off the rats etc. He also took his time examining the upstairs attics, and outside of the home to find entry points where the roof rats were getting into. I highly recommend if you have any issues with rodents, bats etc. to call or text if thats easier for you. He gets back to you pretty quickly and will fit you into his schedule as soon as he can, which I found really accommodating. He also sprays for bug control, and mixes his own solution to have the strongest amount safety which has lasted over two months now with hardly any spiders/ants/ etc. I will be calling him again to come back and spray for the winter, and I highly recommend requesting Jason when calling the office, or his direct cell is 832-829-0131.

The evening of 3/21/2019 I received a call from my tenant located near I-45 and Gulfbank saying…read morethat they had noticed mice/rats inside of the home. The afternoon I called All About Rodents, left a message and received a call back from Jason. After explaining what would be done to arrive at an estimate he said that he could be there between 9:00am and 10:00am this morning 3/22/2019 then we agreed on 9:30am. I was there at 9:30. 10:00 came and I had not heard from him so I called him. He said that he was coming from Galveston and was stuck in traffic on I-45. I asked if he thought he would arrive in about an hour and he said yes so I let my tenant know because she was waiting too. An hour passed and he had not arrived so I called him again. He said that his GPS indicated that it would be another half hour which would be about 11:30. I said OK and again let my tenant know. 11:30 came and went with no Jason and no phone call. I attempted to call him again at approx 11:45 and again at noon. He did not answer his phone. I had to tell my tenant that this person apparently was not coming. I returned to my car and called his office. The manager was very apologetic but that does not erase the fact that Jason lied to me and wasted my time as well as that of my tenant. Jason obviously does not value his job and has no respect for other people and their time. This should not be allowed to happen ever again. Jason should be fired so that he can find a job that he wants to do. Hopefully it will be one where he is not allowed to inconvenience other people again. This was my first time contacting this company and the experience was horrendous. I would never recommend them and suggest that you take your business elsewhere. Those positiive reviews were probably paid for.