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    JR Pest Control

    5.0 (1 review)

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    1 year ago

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    Reed's Pest Control

    Reed's Pest Control

    3.7
    (6 reviews)

    The quality of customer service is awful. You will have to chase them down just to get routine…read moreservice. For 2 years in our new house we signed up for the routine service, and he would call and arrange to spray 2-3 times a year, BUT as soon as we developed a cockroach problem last year we have been basically left on our own. Our regular tech came out when we called, but then no follow up. We called again 2 weeks later and they sent a new tech. Instructed me to remove EVERYTHING from the kitchen - I did, only to have the tech spray boric acid into a few outlets & behind the stove. Said cockroach abatement was additional $. Ok fine I want them gone! Again, no follow up. We wanted to support a small local business, but apparently if we want professional service we have to go elsewhere.

    A weird man came to my house yesterday 25 minutes early. It was imperative for them to come after 5…read morebecause I just got off of work and I needed time to get things ready. But I let him in and offered him a drink. I pulled out everything from the kitchen cabinets and the bathroom cabinets like I was told. I also pulled every piece of furniture away from the baseboards. So it seemed messy. The only thing the bug guy pointed out to me was behind the stove. Which I did not know was not supported by brackets locking it in. Reed had the audacity to report back to my landlord that my house was not very clean. This can cause a disturbance in my lease and the relationship between my landlord and I. Which could lead to financial losses for myself. Beware of unprofessionalism this company may give false representation of character and accusations of misuse of properties.

    H-Town Home Services

    H-Town Home Services

    4.7
    (27 reviews)

    H -Town is AWESOME! They are so polite, professional and the customer is put on a pedestal of…read morecare and concern! My service tech today was Terrance, So nice, so professional , and courteous. He was so thorough. He had to treat our back yard as my daughter and I had our gate locked the first visit. We had spider and wasp "bug squatters"! They had to GO...Terrance was on the job!! And... He WILL BE Back...!! If I see them again!! LOVE this company and crew!!! And the price for the service you receive is like "WHAT...for all this, sign me up!!!

    I would put 0 if I could. We hired these guys back in January to take over our pest care at 4…read moreproperties. We have NEVER gotten more complaints. Initially it was just a few, but then around March we got a bunch and asked for retreatment. That is when the excuses started. Instead of acknowledging the chemicals should be strong enough to last 3 months, we got told that we needed a monthly or bimonthly treatment instead (in 7 years of owning these properties they have never needed more than quarterly treatments), which of course was more costly. When the retreatment was completed they recommended a couple repairs to help prevent bugs getting in which we completed. We then started getting complaints at the other properties as well. These had no recommended repairs and instead we just kept getting excuses and told to upgrade our account to pay them more. Then after our 2nd quarterly treatment in April the wheels fell off. Nonstop complaints at multiple locations. They then started making excuses claiming they are a small family company and cannot commute to our properties (didn't stop them from quoting and taking my money mind you), and started blaming me claiming that the repairs we had already completed at 1 location somehow explained the nonstop complaints at 3 of the 4 locations they treat. They then cancelled the contracts and refused to come out and retreat the properties we had already paid for through the rest of the quarter, violating the agreement we had, and continued to insist I pay them more money for them to retreat. We now have a roach problem that we are going to have to have another company fix, after just 6 months of using these SCAMMERS. Use ANYBODY ELSE

    JR Pest Control - pest_control - Updated August 2026

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