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    Classic American Steam

    4.6 (8 reviews)
    Closed 8:00 am - 6:00 pm

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    Response time

    2 hours

    Response rate

    100%

    Services - Classic American Steam

    Carpet cleaning

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    4 months ago

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    Doug G.

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    2 years ago

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    Doug G.

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    9 years ago

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    Doug G.

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    9 years ago

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    6 years ago

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    7 years ago

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    Doug G.

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    11 years ago

    Arrived on time. Explained their work. Efficient and you would not believe the carpet cleaning results! Will use again. Great staff.

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    10 years ago

    Wow- my carpet was in sad shape(4 kids) and now it looks amazing! On time and great price too! Highly recommend!

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    Entrusted Restoration

    Entrusted Restoration

    1.8
    (25 reviews)

    UPDATE- July 2026: after seeing my original posted review below, a representative reached out and…read morespoke with my husband to get more info. We informed the rep that our handyman had accurately diagnosed the problem which was really with our dishwasher (which Entrusted never checked for a leak and was why the moisture readings kept staying high), and we had our handyman complete all the work for us. Since Entrusted did not accurately diagnose the leak problem, they offered to reimburse us 90% of our fee we had paid. I appreciate their decision to make this right. We had plumbers come out to fix a water leak when we noticed our hardwood floors began to buckle by our kitchen sink. Our plumbers (Texas Quality Plumbing) did an amazing job addressing the water leak issue, and they recommended we contact Entrusted to do mold abatement and to fix the flooring issue by removing damaged pieces to get a look at the subfloor, plus we were told they can also do the repairs/renovation after the mold abatement. (We have already reached out to Texas Quality Plumbing to inform them they should NOT recommend this company to its clients.) First, Entrusted reps came out to look at the issue and then we scheduled them 2 weeks later to begin. The quote was very high (over $2,000). They did NOT show up for their appointment time. I had to call them to find out why they hadn't arrived, and I was told there was a mix-up, and we are so sorry, and we will get you on our schedule ASAP. When they did arrive, two young men (one looked like he was in high school) began ripping up hardwood boards in my kitchen to get a look at what was underneath. They left two large de-humidifiers for us to run for a week to help dry out the moisture and they sprayed some "mold treatment" to the area. The next week, they showed up to take moisture readings again. They did not show me the readings - he just said, "Yeah, that's still 100% moisture levels." I had to pay the remainder of the 1st quote at this time. Then he took the de-humidifiers and said that their renovation team would be sending a quote to us for repairing the subfloor and replacing the hardwoods that were damaged. This was Wed. May 18th. After NOT hearing back from them for a few days, I emailed Jason Roy at Entrusted on May 20th to inform him we were waiting for their second quote for repairs/renovations. No response. I emailed ANOTHER follow up on May 25th. Again, nothing. Then I called and spoke with their receptionist on May 28th to alert them to how frustrating it has been that no one will contact us. I was told they will let their boss know and they are so sorry. It is now May 30th and NO ONE HAS GOTTEN BACK TO ME. I think they are a scam company. DO NOT USE THEM.

    The company is primarily focused on scamming the insurance company by using the customer to be…read morecomplicit in inflating damage claims that exceed the deductible amount. Their goal is to profit at least 2000 or more per job even if the job is only at most a 100 dollar job. They did this with me and when I chose to not participate in defrauding my insurance company they consistently came after me to still pay the 2000. The fraud was that the hole was not 100s of sq ft but less than 1 and the hole to be repaired was from damage two years prior. They are still calling me and asking for 2000 and have never sent me a bill for the mitigation work that they actually did just an insurance invoice that of course equaled 2000 dollars.

    Restoration 1 of Conroe

    Restoration 1 of Conroe

    4.3
    (6 reviews)

    MY PERSONAL RECOMMENDATION - RUN FROM THIS COMPANY…read more After receiving a bill for over $6000.00 for less than 4 days of fans running in my home 50% of the time, I called to speak with the owner to inquire about the outrageous charges on the bill and charges for unauthorized work performed by her employees, she said she would look into it. Well instead of looking into it, she just emailed me her husbands phone number and said I should talk to him because she wasn't there? I spoke with the husband for about 2 unreasonable minutes, that was a total waste of 2 minutes. Might as well been trying to talk to a wall. Just asked him to revisit the bill and to work with me on this. He refused even though they did work they were not authorized to do and charged for equipment that was not in operation 50% of the time. Overall talk about taking advantage of people. After a water pipe burst and basically flooded the first floor of our home, ruining all wood flooring (4 rooms), tile floors and kitchen cabinets. We contacted a local contractor to help with this devastating and horrifying situation. The contractor removed all visible water from all the floors and the better part of all baseboards effected. Problem #2 We're in the process of selling the home and it's under contract with Buyer. About 3 days into this disaster, we were unfortunately referred to Restoration 1 by our Insurance Adjuster, he felt the home wasn't drying fast enough. We contacted Restoration 1, they responded on the same day. When they arrived, they had me sign documents that was basically held them harmless of any/all responsibility which is understandable when dealing with water, problem was I practically had to beg to get a copy of what I signed, even the Insurance Adjustor requested them twice for me. They don't give you copies of what you sign while they are there. I immediately explained to their employee that I already had a contractor and he would be available to remove any part of the structure that they needed to have removed in order to get the place dry. Well that wasn't well excepted! I made it perfectly clear they are only authorized to remove any remaining baseboards and sheetrock as necessary. They seemed upset that I already had a contractor and the contractor would be doing all the demo. At this point, they kept telling me what they would be able to do, I had to keep telling them "I have a contractor"! It was a very uncomfortable situation. I left and they brought in their equipment, when I returned the next day, they had removed doors and door jams. When asked who authorized them to do this and why they did that, they just said they needed to because they were damaged. Just total disregard for the direction I clearly provided to them. I ask where the door jam were and to return them back to my house. They never did and had multiple excuses. First they said they left them in the garage and they don't understand where they went, then it was we threw them away already and cannot not return them. 50% of the time, the equipment was not in use or stacked in the garage or in a corner somewhere, because the contractor was working in the house. Their bill says the equipment was monitored and in operation, well that wasn't exactly the truth. They had also taped and wrapped plastic around the back of the damaged kitchen cabinet, with no fans blowing in that area (one of the main places water soaked). I do believe plastic normally retains moisture and doesn't allow the area to dry (Thats where they would do their moisture test to show their services were still required and it wasn't ever going to dry.) During one of their visits to the house, their employee had a conversation with the Buyer that is purchasing our home. I was informed by the Buyers Realtor that she couldn't believe what the Restoration 1 employee was telling the buyer about the status of the moisture level in the house and was scaring her to death about mold. This almost cost us the sale of the house and it took quite a bit to convince the Buyer there was no problem with mold in this home. There is absolutely no reason for their employee to be providing private information about my house with anyone other than their contracted client. Needless to say, I asked them to remove their equipment and I had to ask multiple times, they threaten me by stating "They would not provide a certificate that the house was dry and moisture free to my insurance company and insurance adjuster". I felt like they were trying to hold me hostage to keep their equipment onsite for as long as possible. I WOULD DO MINUS STARS FOR RESTORATION 1 IF POSSIBLE!

    I was very pleased with the outcome in having Restoration 1 of Conroe do the work on my home…read more An older home, ca. 1980, the plumbing is largely galvanized steel. It developed pin hole leaks, apparently a common occurrence at its age. Fortunately, the major damage was to the garage. Upon inspection, there were issues with the horizontal hot water runs for both the ground and second floor. I had a plumber replace all of that with PEX, which left the sheet rock repair. I had 3 estimates with Restoration 1 coming in at the best price. Shain Mann, the owner, was present each day, ensured quality work and protection of contents throughout the job and was very pleasant to work with. He pointed out some minor mold issues that he corrected along the way. The quality of the sheet rock work and painting was excellent. This included ceilings with texture matching, walls with texture and paint matching, etc. Very nice. I encourage anyone looking for recovery from water damage to check these guys out. My only caution applies to all such service providers: they like the insurance jobs where they can tack on high margin items without challenge from the insurance company. Take the time to closely review each line item of your estimate if you are paying your own way - it can save you $500-800.

    Alan's Restoration

    Alan's Restoration

    4.8
    (24 reviews)

    I hired an ethernet cable installation company with a 5 star YELP rating that was terrible. They…read moredid a lot of damage to my property including breaching my home's vapor barrier. That allowed humidity into the walls and caused mold and paint blistering around my front entry door. I turned again to YELP to locate a company to remediate the results and find the cause or source of the problem. Alan's Restoration had the highest number of 5-star reviews so I took a chance and contacted them - now wary of the highly rated YELP reviews. Turns out this outfit is worth their 5-stars - and then some. EXCELLENT customer service including accurate and frequent communication, fast response, quick turnaround, friendly people and most important - when a substantial problem (that they did not create) developed during the project - they came back after completion and corrected it the next day. And I'm sure it was probably at their expense. Not many companies like this around anymore. I know that for sure from nearly 70 years of experience with 50 in project management. It's a real crap shoot these days when contracting with anyone on YELP or pretty much anywhere else, as I unfortunately found out with that cable company that caused this entire problem. So, I could not rate this company any higher and I recommend them more than any other I've dealt with in many decades. They yanked my bacon outa' the frying pan on this one.

    Alan runs a fantastic work crew and they did an amazing job with our house. Hardwood floors…read morerepaired and refinished, walls, kitchen cabinet and small bathroom redone. From stripped to studs to finished. Highly recommended him!!

    Classic American Steam - damagerestoration - Updated August 2026

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