I want to share with everybody my wonderful experience and how ProGeneralService - Victoria, Mike and Anton saved me from a rip off job. Background: I called a "Greensheet" ad for a remodeler looking for somebody to lay laminate and ceramic tile in a Harvey house that I was remodeling. "AJ" arrived promising a 2 day turnaround, showed photos, beat competitors prices, expert crew, pay on completion yada, yada, yada. Skip forward for the sake of space : 2 weeks went by, only had a straight saw, could not cut around doors, damaged my remodelers trim job to make their job easier, beer bottles left everywhere, scratched floors, NIGHTLY (10pm -2AM) crying for money (to my regret I paid half to get rid of them), no tools, no skill or knowledge to cut other than a straight line, did not lay vapor barrier (though they used it for their knees), did not use underlayment, used my NEW toilets as a horse to cut tile - cracked 2, did not pick up rocks or level floors, no regards to new paint job, did not clean up grout when layed leaving new tile covered in dried grout, they started on 2 directions of the floor and were several inches off in the dining room. Everything that went wrong did go wrong. After many calls to other contractors, broken appointments, contractors not wanting to touch the job, contractors that did not walk the job I finally realized ProGeneralService was the best for the job. Why? They walked the entire job, it wasn't a 2 minute sales job. They really looked at the situation. Anton saw things I did not see and pointed out solutions. Wow, I couldn't believe what I had in front of me. Spring break came and I was in Florida, during this time I was able to arrange from 700 miles away the completion of my floor job and save the disaster that I had in front of me. I was in communication with Victoria the whole time. She understood my concerns and worked with me when she can but stressed that her workers will not cut corners nor give a substandard job. The owner, Mike arrived at the job site twice while I was there and once when I was in Florida. He listened to my issues with the prior contractor and how I was swindled. One piece of advice that he gave, "anybody can show photos of a floor, if they don't have insurance they are not a legitimate company." Good advice. What I got from ProGeneralService was a fair price for exceptional results. I wish I called ProGeneralService first. Beware of the "Harvey" demo crews left behind with little to no skill, let them go home...call ProGeneralService. I really, really, really wish I did. I can't say enough on how they saved me from a disastrous flooring job. read more