This firm is great. They put in a new unit for me and they have done repairs and maintenance for me. They have always met or exceeded my expectations. Responsive, knowledgeable, and friendly techs and fair prices. I highly recommend them. read more

Great company and great service. Technician who came today did an excellent thorough job. Highly recommend them if you need AC work done

Quick to reply and completed the moving of a vent the next day Would recommend this company read more

Reliable Air & Heat - Moved the vent - Heating & Air Conditioning/HVAC Near Me - Conroe, Texas

I have used this company for the past 3 years and had really no problem. I had an issue a year ago but the company seemed to not have record of our agreement. It took a couple of phone calls, but I am very impressed that they took the time to care and to fix this issue. It is, in my book, so much more preferable to deal directly with this company and others like it. I am impressed at the response and integrity and will continue to do business with this reputable local business. read more

Our home AC unit stopped cooling recently. We had a technician from another company come out and look at it. He thought the indoor coil was leaking coolant. He said he could try to get a replacement coil and install it or he suggested we consider replacing the entire unit. We decided to get a second opinion. We called Reliable Air & Heat. They sent out a technician the same day. The technician was polite and very thorough in analyzing the problem. He did a leak detection test. He found NO coolant leaks in the indoor coil but found several leaks in the outdoor coir. He suggested we go with a new AC unit. The price he quoted seemed reasonable so we went with a new unit. The company sent out three installers the next day in the late afternoon and they installed the new unit the same day. The men were polite and seemed to work efficiently. I reviewed their work after they left. Their work looked professionally done as to be expected. From our experience we would highly recommend Reliable Air and Heat for all your AC and heating needs. read more

First class, Robert will do exact Lu what he tells you. Make it cool! Nice job guys , thank you

I have used Reliable Air & Heat for over 10 years. Robert/Wendy and the entire staff are great to do business with. They have always responded quickly to my service needs. They have installed several HVAC systems for me over the years and always do a professional job. Many of the service calls they have made were during a hurricane or freeze event when I most needed them. Their pricing is competitive, and their service is top notch. read more

This business is absolutely amazing. This last summer, during the 110's when everyone's AC was going out, so did mine. I had a different HVAC company that twice a year serviced my heater/AC. I diligently let their repair folks come to my house to inspect my unit, and paid for all the recommendations they suggested. So then, in the middle of summer with such scorching heat that you really don't want to be without AC (and I work from home, so it's not like I have anywhere to go to get away from the heat), my AC goes out. I call my regular (now former) HVAC company, and they send someone out next day. Turns out I need a new blower motor. And supposedly, the part will take three days to arrive. I rough it out for 3 days, only to be told the part hasn't arrived yet. Long story short, on day 10 I have had enough of my old HVAC company telling me I can have my AC replaced next day, but the blower motor has not arrived, so I started calling around. And that's when I find Reliable Air & Heat. Not only did they come out the very next day, but they were able to not only find the right blower motor but replace it all in the same afternoon. I couldn't believe it. I waited 10 days with the other HVAC company while melting in the heat, and this company had it all done in less than 24 hours. And the best part??? The bill was only half of what my previous HVAC servicer quoted me. So not only did I not have to buy an entire new AC unit to have AC, but I paid less than I expected for the blower motor replacement. Needless to say, Reliable Air & Heat is my new heater/AC servicer. I am calling them first with all my needs. read more

Thanks to Reliable, my confidence in local businesses is renewed. After a really bad experience with one of the national chains, my wife did a little research and Reliable kept floating to the top. I really wish I would have noted the names of the team who analyzed our systems, replaced one unit and repaired a second in time for a cold snap, but know that they were top notch pros that understood customer service. Thank you so much. Ready to replace the other unit as soon as it warms up a bit. read more

Great, fast communications. Professional and courteous to my request for HVAC system analysis. Windi/Owner even responded after hours and had a knowledgeable tech (employee, not sub-contracted) out the next morning. Received results and estimate to repair/replace within an hour of tech leaving. Windi even called to ensure all my questions were answered. Great family business, I highly recommend. read more

Prompt and polite. Honest and didn't try and bs sell me more than I needed. Person answered call was intelligent and accountable.

We have been using Reliable now for a year. We had 2 new units installed and had trouble with them all the time. Called Reliale and they got them lined out and working properly. Also had them add another duct in a room and did a great job. Always on time and very respectful. I would highly recommend them. read more

Dakota of RELIABLE Air & Heat was outstanding in his performance, Very professional and courteous. With the full array of Hi-Tech equipment, he came fully prepared to service my AC unit. I am enjoying nice cool air from my home ac and sure does feel good at the right price. I highly recommend this company. Wendy took the call, and she was very knowledgeable. I also spoke to Robert who made me feel all was going to be done promptly without the hype. Dakota's work was great. For any other issues in the future, I will call them first. Great JOB!!! read more

Almost spent too much money with another local HVAC company and Reliable Air was very helpful in identifying that I'd be throwing away money at the wrong problem. They did a thorough analysis of my system, did great work and suggested some additional work with another company, stating this work could be done cheaper with another company. I now completely trust them and you should give them your business! read more

They were quick responsive and professional. The positve was they showed up at my house within 20 minutes. The service tech was knowledgeable and nice. The not so positive was 1) They did not wear protective gear when they came to the house though. 2.) They were unbelievably expensive. read more

I called Reliable Air & Heat to fill a refrigerant leak. They scheduled promptly and the service technician came between the hours I was quoted. The service technician was Mr. Jack, an incredibly knowledgeable and professional young man. He took the time to explain everything he did, and why he was doing it. He was respectful of me and of my home, putting on shoe covers every time he came in the house. The service was reasonably priced and completed at the visit. I highly recommend Reliable Air & Heat. read more

Second time I have used Reliable Air and have been pleased both times. They're the first company I have ever used that provided me the most cost effective solution first. After talking with the owner I discovered their technicians are strictly salaried. Nice to know they aren't incentivised to sell me something I may not need. In Houston that can be easy to do since a.c. it's pretty much a necessity. read more

I called Reliable Air & yesterday morning and spoke to Robert the owner and explained to him I did not have any heat in the house. Robert let me know they had a full schedule but would do his best to work me in that evening he followed up with an email confirming the service call. The temperature in the house was 43 degrees when I got home and dipped down to 25 degrees overnight. The service technician arrived ahead of schedule and was very professional courteous and knowledgeable. He had the heat going in short order! I would definitely recommend them to friends and co workers for their A/C Heat needs. Thank you! Dwayne read more

Robert and his crew came on Monday to replace both of my heating and air-conditioning units they they work very hard and took very good care of my house in the area outside my house while doing so I would recommend Robert and Reliable Air and Heat to anyone who has an air conditioning or heating problem thank you guys for the great work read more

I have used Reliable for a few years and they have always been great. They are trustworthy and have always given me same day service. My old ac finally died and Robert gave me a great deal on a new one. His guys were there until 11:00 at night to make sure we had a cool house to sleep in. A special shout out to Windy, she always calls back right away, not like other companies that leave you hanging for hours. I will always use this company and will recommend them to others if I am asked. read more

They installed two AC and furnace units for me; the first was for an upper room in my house and we couldn't be happier, which is why we chose them to do the second unit. In the second install, there was some minor equipment problems with the new units, but Robert the owner provided great customer service and solved all the issues for us. Price was reasonable and we couldn't be happier. I would definitely recommend and use them again; service and professionalism was excellent. read more

Robert was very down to earth and reasonable to deal with on the phone and understood my scheduling situation and was very accommodating. Looking forward to him visiting our home and showing us our options. Glad I looked on Yelp! They will probably get a 5-star rating if they get our business. read more

Unlike Felicia, our problems were major. Not only did we need to replace our AC, which was a huge investment, we also were dealing with a system that was not installed or designed effectively in the first place. We called Reliable for a quote, and within 24 hours, Robert had given us several quotes on different options. Within an additional 24 hours, we had worked with Wendy to apply for and secure a no-interest loan, and all of the work was completed. They thankfully considered our situation an emergency since the heat index was over 100 degrees and we had no AC. They were kind, professional, knowledgable, helpful, thorough, fast, flexible and trustworthy. They provided upgrades free of charge due to our circumstances, and prices were reasonable. They also redesigned the system on the spot to make it more effective and efficient, but did not pressure us to add those changes. They made this process as pleasant and painless as possible and we highly recommend them! read more

We've used Reliable Air & Heat several times for repairing our old A/C system. When it was finally time to replace it (after it died), Robert gave us a great deal on an energy efficient unit and was there with his crew within a few hours to replace the A/C and furnace. They worked into the evening to finish the install so we could sleep in a cool house that night. Thank you! read more

Sent a message thru yelp late night Friday and received a response from Windy right away which was impressive. The technician arrived on time the next day. I highly recommend this company for any of your A/C service needs. They are fair priced, honest and helpful. Berto, the technician even refused the tip I was offering. Thank you so much! read more

When my AC went out, I called multiple companies to get estimates on installing two complete new units. Robert was by far the best value and had the best customer service. He and his crew came out within a few days and got to work. In one day, they had both old units out and the new units in. They were professional and did an outstanding job. Robert made sure it was done well and that I was 100% satisfied. My wife and I are once again sitting in a nice cool home. Thanks Robert! read more

I highly recommend this company. I received quotes from 4 different companies all of which were pretty close to each other but Robert the owner seemed to have more knowledge of the equipment than the other companies. This company put in a whole new air conditioning and heat system in my house and I'm very happy with the quality of work and I feel this company will be a great one to work with throughout the life of this system. read more

We called to have our AC looked at after it went out. We were originally told they would be here between 12-2. We received a call around 11 telling us they had to push it back. Now this may seem like a negative, but I have dealt with many people in the past who leave you hanging without any warning they will be late. The call was appreciated. They gave us a new window of time and showed up later in the day (still the same day the call was made). After some time, they found the problem with our AC unit and fixed it. They did not try and sell us anything extra....in fact they said they could point us in the direction of where to get a new filter, but we could also possibly find one cheaper on our own. We found a deal on Amazon. They were very professional and extremely nice the entire time. All in all a very pleasant experience....and will definitely be trusted again. read more