Lonnie did an outstanding job diagnosing and servicing both of my HVAC systems. My 3-ton unit started with only about a 10-degree temperature split and was struggling to cool properly. He replaced a blown 5-amp fuse, performed a thorough leak test, found no discernible leak, and added the refrigerant the system needed. After service, the temperature split improved to about 25 degrees, and the unit is cooling better than it has in a long time. He also cleaned my 5-ton condenser from the inside and outside, improving that system from about a 14-15-degree split to 20 degrees. Lonnie was professional, knowledgeable, patient, and transparent throughout the entire process. He explained what he was seeing, answered all of my questions, and used actual measurements instead of trying to pressure me into unnecessary repairs. I would absolutely recommend Lonnie to anyone looking for an honest and skilled HVAC technician. read more

Luxury Air A/C & Heating - Clean condenser - Heating & Air Conditioning/HVAC Near Me - Conroe, Texas

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Such great and quick service on a Sunday! I called at 5:06 and they had Tyler M. already in the area and he squeezed us in and was finished by 5:26! Air was cooling right away! Thanks for getting us back to a cool house with all of our babies!! read more

We called this company on advice from a friend. It's hard to know who to trust in the maintenance world, so word of mouth is almost always the way to go. I first asked for a quote online for a maintenance check to make sure we were going to be good in this N Houston heat. They responded in less than 24 hours and gave a quote of $79. Very reasonable so I called and booked it. They gave me a 4 hour window and made it in that window. Before coming they texted me the day before to remind me (good for those who are forgetful and don't put it in their calendar). Then they texted me a picture and some personal details about the tech coming out. Nice touch!! They also called from the office to let me now he'd been dispatched and would arrive within 25 mins, which he did. Roy was extremely respectful, not being bothered by my dogs and putting booties on his shoes. He asked where the thermostat and attic access were, as well as the AC unit and got to work. About 15 mins later he reported all was well. He took my payment and offered info on a service plan. Highly professional company. I would 100% recommend!! read more

We have a 12 yr home that was a new build. However, we were in need of a upgrade due to the age of the unit and the increasing humidity keeping the unit from keeping up. Then add the fact that the install was not done efficiently. This company came out 1st for maintenance and never pressured us for anything more. When we got funding, they came and bid a reasonable and honest price. They were prompt and efficient in their work. FYI- my husband has previous air conditioning experience so this review is one to be trusted. read more

Bought two new HVAC systems less than 3 years ago. First repair last year a capacitor which was warranty work. . This year a new motor was needed, find out from another reputable ac repair company that an after market part was what in our unit and assuming installed by by manufacturer at assembly we have no warranty. It is well over 100 degrees we had to get repaired. We get to pay $575.00 for something that should be covered by warranty. Very disappointed in this whole situation. Called office to try and resolve the situation and told since the other ac repair used after market motor our warranty could be voided. Seems like we never really had a warranty to begin with... Very disappointed had been customers for our home and used this company for company repairs as well. You don't leave your customers holding the bag for a product bought from and installed by you. We were assured we were buying a quality system. read more

On time and fair pricing. I don't normally give reviews but I will here. We've used Luxery Air for 15 + years. At any given time we have 10 + rent houses so we use them quite a bit and they have always been "johnny on the spot"! We worried after they changed owners some years back but I can assure you they still take excellent care of their customers. read more

I very highly recommend Luxury Air. I am so pleased with their professionalism, promptness, cleanliness and Caring. I will recommend them to all my friends and neighbors and continue using them. read more

Great customer service and the quickest response time. They came out the same day and checked my unit another company had installed a year prior. Due to the previous company not installing correctly and not making sure our unit had the correct warranty as stated in our contract. This company went above and beyond to not only fix our ac system but also make sure I had the paperwork corrected and it was all completed the next day. Thanks to them we had a proper working ac the next day and now a less expensive electric bill as well. I can not say enough great things about this company and their employees. From the office to the techs they were all super helpful and amazing. I would give them 10 stars if I could and recommend to anyone who wants honest and quality work done. read more

We weren't able to afford our A/C right away but they waited until we were ready and even checked in on us. Once we were ready they worked with us to get credit approval. During the job they were fast yet efficient. After the work was done I wasn't happy with the placement of the thermostat so they returned to fix it. They also noticed that the duct work wasn't installed correctly and they returned again to fix that with no charge. Once it started to get cold they came out to check the heater operation to ensure it was working properly. However, the second day of use I smelled gas. They changed their appointments and returned found the problem and fixed it. Still no charge. read more

I highly recommend this company. They are honest, polite, they will let you know exactly the time they will arrive. I will always use them. Great customer service, call Leslie! read more

These guys were very quick in returning my call for service. Roberto came out and diagnosed my problem just by listening to my outside unit! He was fast, kind and knowledgeable. He educated me and gave me tips on expanding the lifespan of my unit. Great customer service and HONEST!!! read more

I would like to compliment Julio and his crew in the highest terms for the professional job they did installing 2 A/C units at our house. Everything was completed just as promised when they said it would be done. And they were all courteous, efficient and confidence inspiring. I am very glad we chose them to do this job. Thanks, Julio! read more

Chris Burks with Luxury Air raises the bar for the HVAC industry. He strives to exceed the expectations of his customer's and thrives because of customer satisfaction. His honesty, availability and dependability make him an asset to the company and to the many clients he services. Chris will keep you warm in the winter and cool in the summer! read more