Tom's Quality Comfort Air & Heat has serviced, repaired, and replaced HVAC System. They are…read moreresponsive and reasonable. It is nice to be able to call and speak to a human being very quickly and get quick answers or service.

For years after Tom's installed our HVACs they had issues. Refilling freon every 3 months, pressure…read moreissues, leaks, etc. After more than a year of attempting to ascertain the derivation of the issues, we were advised to rip out the sheetrock from floor to ceiling (where the HVAC lines were located) in the hopes of figuring out a reason for the issues. What was found: 1. Our 5 ton mandated by manufacturer's instructions a 1-1/8" copper supply line. Tom's installed 1-1/8" from the condenser to just inside the outside wall of the house. Once inside the bottom of the wall - Tom's cut the 1-1/8" and crimped 7/8" copper from there up the wall for more than 16' into the attic - to a location just before it came through the floor to the unit in the attic. At that location, Tom's cut the copper again - and installed 1-1/8" to the attic units. So - 1-1/8" to just inside the wall, then 7/8" up the wall to the attic, then 1-1/8" from just inside the attic floor to the units. Had we not cut out a 2' wide x 10' high wall of sheetrock of our laundry room wall - we never would have known and would have continued to experience issues that were costing us thousands of dollars. The copper entry lines into both condensers were not only crimped to go from 7/8" in the wall to the proper 1-1/8" at the outside condensers, but the copper lines at the condensers were crimped together with trash pieces, i.e., 5-6 separate copper pieces less than 4-5" each were patched / crimped together. All of the above not only against manufacturer's instructions, but also against code with some of their deceit hidden inside walls. 2. The coils that Tom's installed for our home were KNOWINGLY recalled for coil leak issues. He installed them anyway. We ended up paying thousands to replace them less than 2 years after moving in. 3. Tom's piggybacked the electrical supply to the 4 ton condenser via the 5 ton condenser. 4. Tom's did not use protective grommets for the wiring - so you can see from the photos what occurred after mere months. Once we replaced the entire crimped/patched run of copper - uninterrupted from the outside condensers to the attic, installed a separate electrical supply for the 4 ton unit, installed grommets as well as replaced the coils - all issues ceased. Tens of thousands of dollars to fix/replace Tom's faulty work after paying Tom's almost $30,000. Pay to have an independent inspector (NOT a City inspector) check all of Tom's work. Better yet - don't use him.

I am thrilled to have found Richmond Air through Yelp reviews. As a property manager, I've worked…read morewith AC companies in several large cities, but I've never experienced the level of service exhibited by Richmond Air. Though this was for a personal not work related AC repair, I was blown away by both Sky (so friendly and professional) in the front office and James, who came to evaluate the system. I couldn't get over the timelines they committed to and their efficiency. James showed up each time as scheduled, was quick to diagnose the issue, and even showed my daughter how to help maintain her ac unit in good condition once he had it back up and running. Their pricing for such service eliminates the need to shop around. Call Richmond Air first to save time and money!

Cary was fantastic! He took the time to clearly explain the issue with our AC and walked us through…read morethe repair process every step of the way. He was responsive, reliable, and always willing to answer our questions.

If you need a new A/C or any A/C service at all, I could not recommend this company more. In the…read moreservice industry, it is sometimes difficult to find an honest, reputable company who gives 200% to all they do. The initial visit was quick and "painless". The installation went perfectly and when they left after completion, the only way we knew they had been there was the cold air coming out of those brand-new white vents. All boxes and old vents, unit etc was hauled off so that we did not have to deal with it. We will forever recommend this company!

Please read my review on google. They did an improper install verified by Honeywell. Band-aided my…read morerepairs for over 7k on a 5 year unit. As usual limited warranty liability and huge labor costs with multiple repairs. If you have continued issues get second opinion. Techs are amazing, management should have supported install issues, even if it was a mistake and just fixed it. Nothing techs can do is just fix and charge. Detailed review on google.

Great company and great service. Technician who came today did an excellent thorough job. Highly…read morerecommend them if you need AC work done

Quick to reply and completed the moving of a vent the next day…read moreWould recommend this company

Head to service call this morning and though they didn't promise to come out same day to fix it,…read morethey did promise a zero fee quote. I had them come out with my fingers crossed and within five minutes, they were able to diagnose the issue. They made the replacement and were on their way within fifteen minutes and my house is already cooling down. I am thrilled, and this was a painless process!

Technician Jacob, was on time service was great. He went above and beyond. I have been…read moreusing.climate services for 4 years and have not had any problems. They send me a reminder of my spring check on my AC and fall check on my heating system

Honest. Reliable. Professional…read more Throughout the years, for various reasons (from home inspections, to maintenance, to repairs & system upgrades), TITAN has always come in clutch for us, our family & friends! Quick response times, fair prices, and customer care are just some of the reasons why they will always be our go-to HVAC service provider. THE ABSOLUTE BEST!!!

They were able to address and fix the issue. Took two trips but they got it done…read more I will use them again.

Justin did a terrific job on our electrical issues and estimate for 50 amp service. We will request…read moreJustin in the future.

I am so pleased with Dailey. The technician was on time, very personable and discovered my problem…read moreimmediately. I definitely recommend them.