We had three HVAC companies come out to give us bids for a new AC unit, and we ended up choosing…read moreKAC Express. I honestly couldn't be happier with our decision! Jack came out, looked everything over, and was here maybe 10 minutes. There was no sales pitch or pressure--just a straightforward quote for a Trane unit. We appreciated the honesty and simplicity. The very next day, the installation crew arrived and had everything completed in about six hours. Later that afternoon, while I was cooking dinner, Trung (the owner) called and said he was outside. He wanted to personally inspect the installation before the job was considered finished. He thoroughly checked the crew's work, and you just don't see that level of customer service anymore. To top it off, KAC Express was less expensive than the other two companies that gave us estimates. Great price, quality equipment, fast installation, and outstanding customer service. If I could give KAC Express 10 stars, I absolutely would! Highly recommend them.

My air conditioning went out in the middle of the night, and I was able to reach Trung at 5:00 AM…read more To my surprise, he answered right away, gave me a timeframe for arrival, and showed up exactly when he said he would. Once on site, he quickly diagnosed the issue, took the time to explain what was wrong, and showed me exactly what needed to be fixed. What I appreciated most was his honesty and transparency. He didn't try to upsell me or take advantage of the situation, and the repair was completed quickly at a fair price. It's not often you find someone who is responsive, punctual, knowledgeable, and trustworthy. If you're looking for an HVAC company that genuinely cares about its customers, I highly recommend KAC Express and Trung.

Toms Quality are very professional, knowledgeable, and honest... Jordan was great... he…read moremeticulously diagnosed the issue and came back with the part and just did a clean and thorough job.., very pleased with their service... Also they were on time and responded promptly.. I will continue to use their services

I called Tom's Quality after my regular AC guy bailed on me and they sent their tech the same day…read more Jordan who was a god send, he found the issue in a matter of minutes and had me up and going soon after. They charged me a fair price and they were amazing from start to finish! Needless to say, Tom's Quality is now my go to for AC repair!

My A/C started blowing 82 degree air and I turned it off. This was on a Friday evening. Saturday…read moremorning I called and spoke to Angela who arraigned for a tech to come out. Parker evaluated the cause (slow leaking evaporator coil) but he wanted to be sure the rest of the system maintained integrity by performing a pressure leak test which he did a few days later. He charged the system back up, enough to get me to the pressure test. Confirming the problem, he passed me over to Hope who provided a solution and explained in detail what needed to be done, what it would cost, and how long it would take. This was on a Friday afternoon. She was able to coordinate the required new equipment, materials and schedule their construction team for the following Monday morning. Everything was in place that morning and needless to say, they knew what to do and how to do it. They jumped on it, and never stopped. No breaks, no lunch and were finished by 2:00 PM. This was a major project, having to demo and rebuild the supply plenum, remove and replace the coil section of the furnace, install a new drain pan and drains, etc. As fate would have it, my thermostat had failed and that caused a delay getting the system to start. Richard, another airWoodlands tech came out and discovered the problem quickly and provided me with a new thermostat. From Angela, to Parker, to Hope, to Cossa, and to Richard, I could not have asked for a better team from any one, anywhere. Customer service in general has failed in America, but this group is an exception. I will never have to search for an a/c contractor. Air Woodlands is the best. (A special call out to Parker. He was the key element in earning my trust and Air Woodlands)

We had our AC go out and I found Air Woodlands on yelp. We also wanted a second opinion. So glad we…read moredid they came out fixed our issue on the spot then sent out Hope who gave us a very thorough quote for a repair or replacement. There was no high pressure sales she did a great job explaining everything in detail and we opted for the replacement which they did the following day because we were leaving out of town. The crew did an outstanding job. We couldn't be happier. Outstanding service.

This firm is great. They put in a new unit for me and they have done repairs and maintenance for…read moreme. They have always met or exceeded my expectations. Responsive, knowledgeable, and friendly techs and fair prices. I highly recommend them.

Great company and great service. Technician who came today did an excellent thorough job. Highly…read morerecommend them if you need AC work done

We were having issues with our AC dripping water. I have used this company in the past and have had…read moregood results. Someone was able to come out the next day and quickly fix the issue. The price was fairly reasonable and I would definitely used them again.

If you need a reliable, affordable AC company that gets straight to the point and actually fixes…read morethe issue, call Mickey with AC Texas. He came out early today and got our AC back up and running in record time. He also pointed out a few potential issues to keep an eye on to prevent future breakdowns. We didn't do those extra repairs today, but we put together a solid plan to get the unit back in top shape over time.

Called Mitch one evening to help with my broken air conditioner; he answered right away and set an…read moreappointment for first thing in the morning. He was very knowledgeable and was able to fix the problem with a replacement part within 30 minutes. Thankfully, now the AC is working great again!

Going without AC in Texas is a hard thing to do. Proline got my home system up and running again…read morequickly, and the owner of the business spent a lot of time walking me through everything they did, making sure I was happy with everything before they left. I feel like they really went above and beyond on this job. If you are ever in need of air conditioning work, call Proline.

Robert, the owner of Pristine Air, came out to evaluate a malfunctioning A/C unit. We discovered…read morethat it was broken beyond repair and would need to be replaced. Robert quoted me a fair price and offered several options for payment and financing. We settled on a date for the replacement. The replacement crew arrived on time and completed the full replacement in about 4 hours. They were courteous and professional throughout. Robert stopped by later in the day to personally ensure everything was functioning correctly, which it was. Overall, Pristine Air made what could have been a very stressful situation - loss of A/C during the Houston summer - a breeze. I really appreciated their professionalism, high-quality work, and complete transparency. I would gladly recommend Pristine Air.

We contacted Pristine Air for a quote for a new system ac/heat with heat pump. They came out gave…read moreus a quote, we agreed with price schedule a day to come install. They showed up at the time they said they would started working immediately. When they completed the service, they had us look at everything make sure we were completely happy and we paid them. I would definitely recommend them. They were outstanding friendly didn't try to nickel and dime you or try to add extra items. If I could give 10 stars, I would!!!!

While the actual AC service seemed fine, how Fresh Tech AC management handles property damage and…read morecustomer service after the fact is completely unacceptable. During their service visit at our family home, the technicians damaged our carpet. I know accidents happen, so I tried to be as fair and reasonable as possible. I hired a specialist and explicitly asked them to quote the absolute minimum repair size using the exact same grade of carpet so I wasn't overcharging the company. Instead of doing the right thing and reimbursing us promptly, management dragged this out for over three weeks. I had to constantly follow up via calls and texts just to get an answer. When they finally agreed to pay, they insisted on sending the money via PayPal as a commercial transaction, which meant PayPal took out a transaction fee. They left me short of the actual repair cost and expected me to just absorb the fee for damage their technicians caused! I have now had to sent them a formal legal demand letter just to get the remaining $20 balance paid. It is exhausting to deal with a management team that refuses to take full accountability for their mistakes. If you hire them, take before-and-after photos of your home.

Alex was very helpful. We requested them to check one of our units, and do a few upgrades needed…read more Timely responses. Fair pricing. Recommended.