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    Mitch and his guy arrived right on time
    Norm S.

    When I called around for a rough quote the other companies were evasive about price. They all pushed to send out a rep for a free quote. I did get a quote from an American Standard AC dealer for a 5 ton condenser and it was very high. I called ACT and the person answered on the second ring and was very transparent. No BS evasive attempt to get me a "free on site service quote," just an honest answer with a complete price quote over the phone, which was $1,800 less for a 2 seer better unit. Carrier or Bryant not an off brand. She said Mitch could be there in 30 minutes for a formal quote. 32 minutes later Mitch arrived. Same no BS approach, just straight forward communication and no pressure. Gave me a written quote which was the exact price the lady on the phone gave me. That was 4:00pm. Said they would be back at 8:30 AM. After a very hot night their truck rolled up at exactly 8:28 AM. Two hours later they were done and the house was cool. Great people. Mitch was there with his assistant not some "B team" once they had a sale. They remove their shoes, explain everything in detail and DON'T try to sell you service plans prepaid in the future. He even took the time to show me their high end digital pressure gauges and showed me the pressure reading on the gauge was the same number on the specification plate. The unit was brand new 2016 unit in the original packing. For no extra fee they even replaced my crusty old concrete pad under the unit with a brand new one, just did it without me having to ask. To top it off before he left he offered to service my 20 year old upstairs unit no charge. I sort of figured I would get the scare tactic to buy another unit. They took the old unit apart and cleaned it up free. When I asked him how it looked he said "pretty amazing, 20 year old unit still going strong. Just call us if it ever dies." They cleaned up completely and drove away. You can believe me, when that upstairs unit finally does die I will definitely call these guys back!

    Thanks Mitch for our new AC. It's super quiet and doesn't do much harm to the ozone!

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    8 days ago

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    5 years ago

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    10 years ago

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    Teresa S.

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    11 years ago

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    13 years ago

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    8 years ago

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    11 years ago

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    7 years ago

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    13 years ago

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    14 years ago

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    7 years ago

    Fast and quality service. Rep even arrived before scheduled time. He was professional and took time to explain the cost of the repairs.

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    13 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    Teresa S.

    Thank you for your continued air conditioning and heating business!

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    11 years ago

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    11 years ago

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    14 years ago

    I Highly recommend this company, the most perfect job I have ever seen. Customer service was amazing.

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    10 years ago

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    11 years ago

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    Ask the Community - ACTexas

    Review Highlights - ACTexas

    Mitch came back in 2 days with his crew and was able to replace and install the new until within hours.

    Mentioned in 6 reviews

    Read more highlights

    Air Woodlands A/C & Heating

    Air Woodlands A/C & Heating

    5.0
    (36 reviews)

    My A/C started blowing 82 degree air and I turned it off. This was on a Friday evening. Saturday…read moremorning I called and spoke to Angela who arraigned for a tech to come out. Parker evaluated the cause (slow leaking evaporator coil) but he wanted to be sure the rest of the system maintained integrity by performing a pressure leak test which he did a few days later. He charged the system back up, enough to get me to the pressure test. Confirming the problem, he passed me over to Hope who provided a solution and explained in detail what needed to be done, what it would cost, and how long it would take. This was on a Friday afternoon. She was able to coordinate the required new equipment, materials and schedule their construction team for the following Monday morning. Everything was in place that morning and needless to say, they knew what to do and how to do it. They jumped on it, and never stopped. No breaks, no lunch and were finished by 2:00 PM. This was a major project, having to demo and rebuild the supply plenum, remove and replace the coil section of the furnace, install a new drain pan and drains, etc. As fate would have it, my thermostat had failed and that caused a delay getting the system to start. Richard, another airWoodlands tech came out and discovered the problem quickly and provided me with a new thermostat. From Angela, to Parker, to Hope, to Cossa, and to Richard, I could not have asked for a better team from any one, anywhere. Customer service in general has failed in America, but this group is an exception. I will never have to search for an a/c contractor. Air Woodlands is the best. (A special call out to Parker. He was the key element in earning my trust and Air Woodlands)

    Our Central Air conditioner began shutting down Sunday evening. I phoned Air Woodlands and left a…read morevm requesting an appointment ASAP Monday. First thing Monday morning Angela returned my call and we set an appointment for that afternoon. Air Woodlands tech, Andy, was the best. He arrived early, introduced himself and promptly had our air conditioner running efficiently again. Andy's professionalism and friendliness inspired confidence that the job was well done. We highly recommend Air Woodlands A/C and Heating.

    KAC Express

    KAC Express

    4.7
    (66 reviews)

    My air conditioning went out in the middle of the night, and I was able to reach Trung at 5:00 AM…read more To my surprise, he answered right away, gave me a timeframe for arrival, and showed up exactly when he said he would. Once on site, he quickly diagnosed the issue, took the time to explain what was wrong, and showed me exactly what needed to be fixed. What I appreciated most was his honesty and transparency. He didn't try to upsell me or take advantage of the situation, and the repair was completed quickly at a fair price. It's not often you find someone who is responsive, punctual, knowledgeable, and trustworthy. If you're looking for an HVAC company that genuinely cares about its customers, I highly recommend KAC Express and Trung.

    I will never stop talking about KAC Express. Our AC went out on Saturday, and we had another…read morecompany come out. Like usual, the window was 12-8, and they didn't come until 8:30pm... Said we had a leak and that they couldn't send someone out to fix it until Monday. Oh and that it would be between 11-13k to fix it. After being fed up with the Texas heat and our home being at 80, I sent in a form on KAC website around 9:30pm. Not expecting to hear anything until today (Sunday) but to my surprise Trung called us almost immediately and told us they'd send someone out the next morning at 8am! Trung called us at 7:30am Sunday to let us know they were on the way (INCREDIBLE!!) and they not only quoted us cheaper than the original company we had come out, but said they'd fix it TODAY. So happy I could cry!! They're here now fixing it, and Daniel, Manny and Sidro are the most kindest, and honest people. Not to mention Trung came over himself to say hi and see if we needed anything. You can tell KAC is here to help, not screw you over like other companies do. I am referring KAC to everyone!

    ACTexas - hvac - Updated June 2026

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