Cypress Creek Air Conditioning has been amazing. From the moment I called them to book my…read moreappointment, Jennifer was very pleasant and helpful. She was able to book me in with a very short notice. Also, she informed me about an e-mail confirmation with a clear picture of the technician that was assigned to come to my house to check on my AC. Jennifer also informed me about their current coupons and promotions that could help me to save some $$$ The technician arrived with in the time frame estimated. Garret showed up at my house with a clean uniform clear identification of his name and company (as shown in the e-mail confirmation/picture previously provided). Garret put on his booties over his working shoes before entering my house. He was very polite and took the time to listening to my concerns about what I thought it was wrong with my AC units. Garret politely asked me if he could proceed to check the AC units (in the attic and outside). He proceeded to connect his computers (gauges) in to both of my AC units (one at the time) and while doing so, Garret provided me with an explanation of what he was doing. He also performed 25 check points around the house. At all times he was very polite and very patient as I kept asking questions. Every time he went outside my house he made sure to take his booties off and place them back before entering my house. Shortly after, he prepared a detailed report for each of the units. He didn't push a long sale speech about any of their products o services. Garret mentioned to me about the age of my AC units and services his company offer, but I never felt pressured by his suggestions. It turned out to be that there isn't anything wrong with my AC units, but the excruciating heat (over the 100's) we have been experiencing in Texas for the last month or so. My AC's are performing according to specifications, the cooling levels are good, electrical are good. I'm grateful for the outcome, but mostly to Garrett for providing a stress and hassle free experience. Thank you so much Garret!!! I have no hesitation to recommend Garret & Cypress Creeck A/C. This company and technicians know what they are doing. They are honest, very polite and ethical. They WON'T try to sale you something you don't need. This company offers and delivers high customer service & customer experience Thanks again Jennifer, Garret & Cypress Creek AC

Airloom (formerly Cypress Creek Heating &AC) is a tremendous service-oriented company. They have…read moreinstalled two cooling and heating systems in my home and perform twice-yearly maintenance. Garrett and Daniel have serviced my units and do an excellent job. Their entire staff is very professional and very responsive to whatever needs I have. I highly recommend them.

Plumbing Repair: *…read moreExcellent providing service on short notice. * Great communication from office, dispatch and repairman. * Lane did a great job of determining and rectifying issues.

I had used this company for 15 years, but they changed owners and the Howell's no longer own it,…read moreyet the new owners kept the Howell name and number. The new people did not return several messages left with them. I cannot recommend the new company based on poor professionalism and lack of response.

I AM A VETERAN. This is a VETERAN-OWNED COMPANY, I trusted them; that trust was MISPLACED. Kind…read moreof says it all. Apparently, based on other comments here, I am not the only one. Personally, I felt like I was treated like the technician's PERSONAL ATM CARD. When you complete work that I didn't ask for, wasn't required for the problem I called you for, and I didn't approve, you have taken my money without permission. Telling me AFTER THE FACT and CHARGING ME FOR IT... is NOT PROFESSIONAL.

They also will block you on Facebook if you leave a bad review. And I just had my system repaired…read moreby another HVAC company for 312$ not 3500$ My advice is to stay away They refuse to do the warranty repair.

Great customer service, I would recommend them because they…read moreare kind enough to diagnose a leak without charging me. They are a family owned company and I will keep going back to them for services. They are respectful and communicative. They are willing to help a customer out and are fair and honest.

Cailean came out and fixed my parents broken drain pipe under the sink we cracked a pipe trying to…read moreremove a water snake, the office answered on the first call around 6 pm told me a tech would call the next morning, at 8 am sharp I got a call from the tech and he was in route! Not only did they fix the pipe but he was able to upgrade the fittings at no extra cost so that way in the future it would be easier to water snake the pipes leading to the septic system! Everyone has been super friendly and would 10 out of 10 Would refer friends or family to this awesome company!!! Thank you for taking care of my parents home for a affordable fair price!

I couldn't be happier with the service. My gas water heater stopped working, and I was worried I…read morewas looking at an expensive repair or even a replacement. He was only about 12 minutes away, showed up quickly, diagnosed the problem in just a few minutes, and had the pilot lit and the hot water working again. Instead of trying to sell me parts I didn't need, he explained that the gas line simply needed to be bled and gave me honest advice to keep an eye on it in case it happens again. That's the kind of integrity that's hard to find these days. Fast, knowledgeable, honest, and fair. I really appreciate someone who fixes the problem instead of trying to create a bigger bill. He's definitely earned a permanent spot in my contacts, and I'll be calling him again for any plumbing needs. Highly recommended!

Tri-Tek called me right away after I submitted the request. Still waiting on ARS to call me back…read more Lol Tri-Tek showed up when he said he would and letme know when he was on his way. They were very respectful, reasonably priced too. Fixed a leak under the sink.

When blue frog came to my home they couldn't fix my problem at that time so they went to office and…read moreI got a call from the office screaming at me to clean up before they come in. If they were coming over to critique the house I wouldn't need a plumber for that. They still couldn't repair the leak. Worst ever!!!

Amazing from start to finish! Did the job and cleaned up…read moreafter the work. Will continue to use this company.

Another update due to another great experience with AirChampion…read more Recent electrical outages and surges have taken a toll on many things in our house, but the A/C is the main thing I was concerned about. In triple-digit heat, the last thing you want is your A/C to not work resulting in you lying in a pool of sweat under a marginally-effective ceiling fan. Had some concerns recently regarding our system due to yet another brief power outage and subsequent surge that results afterward. Outside fan on the air conditioner wasn't coming back on after repeated attempts. Called AirChampion and they squeezed us in, getting to the house within 3 hours of our call. Thankfully we finally were able to get the system up and running again prior to the tech arriving, but we did want to make sure that the capacitor in the outside fan had not been damaged. A quick test revealed it was operating at about 90 percent capacity. Tech also gave us some pointers about what to do should the motor in that outside fan cease to operate. Great tips! There is a reason we have been using AirChampion for over 40 years - and this is it. Great job!

Air Champions just finished replacing our AC unit - and they exceed our expectations. AC went…read moreout 7 days ago, they sent someone out the same day we called to assess the problem - gave us a quote, and once we agreed came up with a temporary solution that kept us cool until they could schedule installation of the new unit The team that came to our house, were very professional. They updated our drain line so it will be easier to do mtc on - and didn't ask for more $, for them it was just the right thing to do. We have used Air Champion in the past and they will continue to be our go to solution.

We loved Thornton Plumbing -been using them since 1987. They were always so prompt when we called,…read moreI mean when you call a plumber, you usually don't want to have to wait around. They always sent courteous and professional people to do the job. Their work and the parts that they used were always top notch. The cost was always reasonable. There was NO charge to diagnose the problem. Our problem was their job. In my experience and opinion, since they have merged with Bradbury... 1. You have to sit through a sales pitch and a long sales pitch about becoming a member of their "club" which they charge for monthly 2. You are no longer assurred of prompt service unless you are a club member. In fact, you are made to feel very much "not worth it" unless you belong to the club 3. Their charges are out of control. There is a $49.00 charge to "diagnose" the problem that by the way we already knew what the problem was - OK just stick a gun in my face and rob me of $49.00 or just call it what it is - we charge you nearly 50 dollars to show up 4. Their charges are ridiculous. They were here around 30 minutes and charged us $170.00 to replace the shut off valve and the water line leading to a commode along with the $49.00 for showing up making the total bill for that simple task a whopping $219.00! I absolutely am looking for a new plumber. This is not customer friendly. This is not honoring a very long-term relationship. This is not maintaining what was an incredible reputation - a company that really cared about their customers and put them first.

What a great company, start to finish they were very nice and FAST. Chris and Shane came over ahead…read moreof schedule and did the job right. Thanks, I will definitely be using your service again if my house is flooding ;)