I knew from the first company I called that there were complications to replacing my very old gas…read morewater heater, so I called Texans Water Heaters for another opinion. Brandon immediately recommended switching to electric would be the most cost effective. He called an electrician he has worked with, who turned out to be very reasonable and someone I will use in the future for my electrical needs, and the day after that work completed, Brandon & William quickly capped the gas line and replaced with a new electric water heater. Brandon was correct electric was much more reasonable price, in my case, than replacing with another gas water heater. Very happy I called Texans Water Heaters and pleased with their services every step of the way.

THE MOST EXPENSIVE ONE HOUR REPAIR IN HOUSTON…read more FIVE DAYS WITHOUT HOT WATER. A $1,000 LABOR QUOTE FOR A REPAIR THAT TOOK ABOUT AN HOUR AND THEN TRIED TO HOLD PARTS THAT BELONGED TO ME HOSTAGE WHEN i WANTED TO GET THE REPAIR DONE BY ANOTHER COMPANY. BASED ON MY EXPERIENCE, TEXAS WATER HEATERS SEEMED FAR MORE INTERESTED IN MAXIMIZING THE SERVICE BILL THAN HELPING RESOLVE THE PROBLEM. I CANNOT RECOMMEND THEM. USE EXTREME CAUTION AND GET A SECOND OPINION BEFORE APPROVING ANY REPAIR WORK. We purchased a Navien tankless water heater from Texas Water Heaters in December 2023 (their recommendation), including installation of a new electrical outlet. When the unit stopped producing hot water less than three years later, we expected a straightforward warranty repair. Instead, we spent five days without hot water while Texas Water Heaters turned a relatively simple repair into a frustrating and expensive ordeal. The technician initially told us the motherboard had failed, they were getting weird electrical readings and that labor would be covered because Texas Water Heaters had installed the electrical outlet. Texas water heaters then brought in an electrician, who claimed the outlet was functioning properly. After that, Texas Water Heaters changed course and presented us with a quote of $1,000 in labor (because we hadn't purchased their service package/labor warranty at time of install) to replace a fan and PCB control board, despite the parts being covered under warranty. YES, THEY TRIED TO CHARGE $1000 TO REPLACE TWO ELECTRICAL PARTS COVERED UNDER MANUFACTURER'S WARRANTY IN ADDITION TO THE $89.00 service fee just to come out! The THOUSAND DOLLAR estimate to replace two electrical components IMMEDIATELY raised red flags. I contacted another Navien-authorized service provider, who told me the repair should take about half an hour and that their hourly rate was $175. Unsurprisingly, I chose the second company. The situation became even more frustrating when Navien informed us that Texas Water Heaters had arranged for my warranty replacement parts to be shipped to their office instead of my home. Navien further explained that because Texas Water Heaters had accepted delivery of the parts on my behalf, Navien would not send replacements and I would need to obtain the parts from Texas Water Heaters. When I called to request my parts, I was initially told they had to be returned to Navien. Only after I requested written confirmation that Texas Water Heaters was refusing to release parts that belonged to me did they call back and suddenly agree I could drive over and pick them up. The second service company completed the repair, installed the warranty parts, and performed a full tune-up for a little over $300.

Hot water heater leak detected last night after dinner. I shut the water heater down so it was not…read morean emergency. Called Tomball Plumbing and asked for service this morning. Brent Pesz arrived and completed repairs quickly. He also gave me information on a possible warranty claim with the PEX manufacturer who might cover the claim. Brent is my new go to for plumbing. He also does Tankless water heaters and water softeners. Probably close to time to replace the old water heaters so maybe next spring. If you need a plumber give Brent a call. Always good to support local businesses!

I cannot say enough good things about Tomball Plumbing! From their customer service, pricing, and…read moreon site service they are truly top notch! Moving forward, Brent and his team will be who we use for all plumbing needs.

These guys were awesome. I chose them over other bidders because they gave me a price range up…read morefront so I knew what to expect. Money is tight this month. Their bottom price was reasonable. Their top price was manageable. In the end, they charged me their bottom price. Two guys came out next morning- very fast! They were friendly and smart. They got my toilet working in a matter of minutes. I would definitely hire these guys again!

Since the owner responded, I figured I would restate and add additional information here. He is…read morealso incorrect on what was wrong with sink, which comes as no surprise to me after experiencing the quality of their work. 1. They were consistently late, even with a big windows of time 2. Installation of my sink was faulty 3. Even though it was their faulty installation that caused the issue, they wanted to charge me additional money to finish the job. Now ultimately, I reached out to another repair person I had trusted in the past, but wasn't aware they did plumbing. They came out and took a look and realized these guys installed piping that was the wrong size. He went out, got the piping, installed it and charged me a whopping $35. Now, that's still $35 more than I should have paid if these guys did their jobs correctly., but a lot less than the minimum $150 they would've charged me to do the wrong repair (a reminder, they wanted to do the wrong repair here, they were totally off base on the issue). Another thing I didn't mention in the first part of my review is that during the initial installation, they claimed they need to add additional support in order to secure the sink. Seemed reasonable at the time (I'm not a plumbing expert) and maybe I did actually need it. However, the prior sink stood securely for several years without issue. Knowing what I know now, I wouldn't be surprised if it was wholly unnecessary. The repair also required me to go find my own dry wall guy and such to fix up these supposed necessary fixes, which was, more money. It seems like they may be one of those types of companies that gives you a low quote at first and then finds ways to nickle and dime you (and by nickle and dime, I mean 100-200 additional dollars for each thing they think up). Now they have a good rating here on yelp, but if you check google reviews, you'll see they have a pretty low rating compared to other plumbers in the area. Normally, I would've done this, but as a busy parent, I just can't do the due diligence I once did. I cannot recommend this company. I would recommend the Heights Handyman if you live in the Heights or nearby areas. They are reliable, cost effective, full service, and trustworthy.

Very quick to answer the call and come out on short notice! They did a great job explaining things,…read morenext steps to prevent problems in the future, etc.

Great prompt service and gave me options for my repair. I will use Cooper Plumbing again.read more

Mr ASHLEY IS THE BEST!!!!! He is availble as soon as he can…read morebe, finds the problem fixes it & comes back if necessary. Friendly, courteous and reasonably priced. I thank him for all he has done for me & will always use him for all my plumbing needs.

Barry Ashley is a professional who is quick to respond. He changed out our fixtures and installed…read morebidet toilet seats and he gave us a very competitive rate. He replies almost instantly to every text we had. He shows up as promised and sends you a text informing you of his ETA. He insures his work and we are so glad we found an honest plumber. I've referred many people to him already!

Dustin is such a outstanding tech. Came to our rescue in a pinch. Fixes pipes and leaks in the in…read morethe ceiling. Very clean, nice and provided great quality. The best customer service I've ever received. I will always recommend and support. Thank you so much

Anthony and Dustin provided top notch results. Even when faced with a stubborn clog, they did not…read moregive up and went above and beyond to make sure my pipes were working again. Pricing was amazingly reasonable. I would highly suggest them as they provide great results with perfect professionalism.

Absolutely awesome service! Easy to schedule showed up on time and did great work at a good price.read more

Great service and fast response to our leaking hot water heater. They replaced both of the aging…read moreones, replacing just the parts that were needed, all at a good price, and professionally done. Will definitely use again if the need arises!

Fantastic work changing out my garbage disposal. Great communication without being overbearing!…read more Work was complete in an hour and at a competitive price, will definitely use again.

New Gen was quick to respond when i called regarding a leak , as well as a loose kitchen fixture…read more The service provider was timely,knowledgeable, polite and the estimate was free. Definitely highly recommend and will call again for any future plumbing needs

Tim returned my plumbing request on Yelp within just a few minutes of me submitting it. He had me…read morescheduled for the following day (it was not an emergency). He kept me updated on when Cole would be here, which I really appreciated. Cole also called to let me know when he was on his way. Cole was very professional & friendly and quickly got my leaky kitchen faucet working properly again & even fixed the hot/cold water on the faucet so they weren't reversed anymore. I will definitely call on PDI again with any of my plumbing needs.

I was able to get a rapid response on CHRISTMAS EVE of all times and scheduled a tech to come out…read moreas soon as they had an opening. Tim was very helpful getting it scheduled.

Al is easy to work with and trust worthy. He assess the issues thoroughly and provides detailed…read moreinstructions on how to get the issue fixed. I had him to come look at a pipe back up issue and he was able to tell me that it's an issue on the city side. He gave me a report that helped me to report the issue with the city. I would recommend his service to others.

The first technician who came out was great to talk to, but when they returned two days later,…read moreeverything they had overcharged me for was done incorrectly. Initially, the technician quoted me $340 for a new airline for the dishwasher. I questioned whether simply cleaning the drain line would solve the issue, but he insisted that a new airline was necessary and that was the cost to fix it. However, when the technician returned, all he did was clean the drain line and then claimed that the price was the same whether they replaced the airline or just cleaned it-- which is completely absurd. Additionally, I asked to replace my sink with the same model we currently had, and the technician assured me it wouldn't be a problem. Yet, the replacement they installed was not the same sink we had shown them. When I originally booked the appointment, the lady on the phone was extremely helpful and pleasant. However, when I needed support, I could only get in touch with the technician instead. Fortunately, they did fix my toilet, but at a steep cost of $250-- the least they could do considering everything else. I've learned my lesson to shop around before hiring a plumbing service. I will make sure to warn others never to use AL Rooter Plumbing, as they are by far the worst company I've ever dealt with