These guys were awesome. I chose them over other bidders because they gave me a price range up front so I knew what to expect. Money is tight this month. Their bottom price was reasonable. Their top price was manageable. In the end, they charged me their bottom price. Two guys came out next morning- very fast! They were friendly and smart. They got my toilet working in a matter of minutes. I would definitely hire these guys again! read more

Since the owner responded, I figured I would restate and add additional information here. He is also incorrect on what was wrong with sink, which comes as no surprise to me after experiencing the quality of their work. 1. They were consistently late, even with a big windows of time 2. Installation of my sink was faulty 3. Even though it was their faulty installation that caused the issue, they wanted to charge me additional money to finish the job. Now ultimately, I reached out to another repair person I had trusted in the past, but wasn't aware they did plumbing. They came out and took a look and realized these guys installed piping that was the wrong size. He went out, got the piping, installed it and charged me a whopping $35. Now, that's still $35 more than I should have paid if these guys did their jobs correctly., but a lot less than the minimum $150 they would've charged me to do the wrong repair (a reminder, they wanted to do the wrong repair here, they were totally off base on the issue). Another thing I didn't mention in the first part of my review is that during the initial installation, they claimed they need to add additional support in order to secure the sink. Seemed reasonable at the time (I'm not a plumbing expert) and maybe I did actually need it. However, the prior sink stood securely for several years without issue. Knowing what I know now, I wouldn't be surprised if it was wholly unnecessary. The repair also required me to go find my own dry wall guy and such to fix up these supposed necessary fixes, which was, more money. It seems like they may be one of those types of companies that gives you a low quote at first and then finds ways to nickle and dime you (and by nickle and dime, I mean 100-200 additional dollars for each thing they think up). Now they have a good rating here on yelp, but if you check google reviews, you'll see they have a pretty low rating compared to other plumbers in the area. Normally, I would've done this, but as a busy parent, I just can't do the due diligence I once did. I cannot recommend this company. I would recommend the Heights Handyman if you live in the Heights or nearby areas. They are reliable, cost effective, full service, and trustworthy. read more

Sorry I can not give a zero. Your best option is to stay far away from this company. My 95 year old father and 88 year old mother trusted this company to replace their pipes. In the process they cut drywall and we believe a piece dropped behind the freezer and broke the receptacle in the wall knocking the plug for the freezer out of the wall. The next day it was found that the freezer been unplugged. We called the company told him what it happened asked if they could send someone out to take care of it. The owner said they would have someone there ASAP. That was Tuesday this is Saturday after repeated calls each time my 88 year old mom was told someone would be there ASAP. Licensed plumbers romped a ground wire which is outside of a plumbers license plus the wire was left disconnected. They damaged the radiant barrier in the attic and just left it. Pulled up insulation and did not attempt to put it back. This could have been easily been taken care of but the owner is a lier. And lied multiple times to a lady of 88 years. A $7000.00 bill and all they do is lie!!! Interesting that the city inspector approved the job and is wasn't completed. Makes me wonder about the relationship between the company and the city inspector. read more

Horrible service. We had an appointment twice for them to come and re-pipe the home First appointment on March 29 no call no show. After tracking them down they said I could not do the job until the following Friday. We wanted to cancel but they assured me 100% they will be here on following Friday. The Plumber even came in and Survey that house.On Friday Once again No call no show. When I called the receptionist transferred me to Mark who was extremely rude and told me they're not coming because the house does not belong to us. Refused to explain This is totally ridiculous especially since we have lived in on this house for over 35 years. This company does not have the common decency to communicate with their customers especially after the Houston freeze! Because we have counted on their services we are now going to be without water for months to come An absolute nightmare of a company! read more

Kevin and Omar were very helpful and did everything I asked of them. They will be coming back to finish the job once I decide on the toilet replacement. They were on time and very courteous. I highly recommend EPW Services. Sherry Heitmann, 6-19-23 read more

Great service, professional, and knowledgeable. Completed my requested work within 3 hours.

Answers phone! Answers phone in a professional manner! Schedules appointment within minutes! Showed up ON TIME! The plumber The plumber let me know that he was on his way and showed up on time. He was polite, prepared, a man of few words and many tools. The job PERFECTTT! Such an amazing job that I will be contacting them again for some more work. We tried to get a few other plumbers before finding this company and dealt with lots of unprofessionalism before them. They were great! read more

Dylan and Will made quick work of my list of plumbing- installed new disposal, fixed a leak under kitchen sink, installed 2 new toilets, fixed a hissing sound from another toilet,replaced corroded hoses and valves on one toilet, relit my water heater, inspected water heater for cause of pilot going out, gave a nice quote on installing a tankless water heater, and out the door by 1pm! They were both polite, friendly, answered all my questions well, and they protected my wood floor. I'm having them back later this week to do another job. You should too! read more

Service done in Spring, Texas. EPW SERVICES, LLC provided EXCELLENT SERVICE! Trust is so important! This company built trust by being reliable and for providing service charges that were reasonable. With their plumbing services, they knew what to do and how to do it well. I would recommend them to anyone. read more

I called them for a garage ceiling and outside spigot leak. Kevin was very friendly and professional. Diagnosed, fixed and replaced the issues with full reasoning behind his work. I highly recommend them. read more

Hap & Jordan helped me repair an under the slab belly that most other companies didn't want to touch. They did so creatively by creating a separate drainage line around the perimeter of my house, which avoided having to tunnel down below the home's slab. Work was done on schedule at a reasonable price considering the scope. Would happily recommend EPW for all plumbing needs. read more

After obtaining two (2) quotes, EPW Services was the most reasonable. The plumbers provided a detailed assessment of the issue and returned at the exact time and day to repair the issue. I recommend this company for any and all plumbing needs. read more

Thanks for the reply. Let me ask you a question please, If you can't understand someone because of accent or because of a bad phone connection.. What you will do? 1)You will just hung up the phone? 2) you will say: "sorry sir, can you please repeat it?" 3)you will say: "can you call back? because there is a bad signal connection " I do appreciate your reply and apologize, but I don't buy the excuses that you made.. Customer service is basic in every business, and I don't appreciate when someone hung up the phone on my face just because he didn't understand me... Moreover, the ton he had was not welcoming at all.. When I place an order in Macdonald's I get better experience then with your guy. read more

Please don't use this app to try to get a response. It took 7 months to reply to my request here. Thanks for getting back to me I guess. They may be good at what they do, I wasn't able to actually find out. read more

I wanted to give them another shot after I was unimpressed with their repipe of my house because I'd like to have a reliable plumber in mind if the need arises. They quoted me $3700 to install a gas line 28 feet from the meter to appliance or $1500 if I dug the trench myself. Long story short, I did the job myself. It took me 6 hours and 10 minutes of work at a cost of $178.93 for materials and for a licensed inspector to come out and approve it as well as my insurance companies approval. Just the fact that they were going to charge an additional $1700 for the trench that only took me just about an hour is insane. read more

EPW Services - EPW quote - Plumbing Near Me - Tomball, Texas

Super impressed with customer service and their ability to fit us into their schedule. We used them for a few projects on a rental property and have been super pleased. Will even walked us through a few ways to fix something ourselves when they wouldn't be able to come out before our next guests. EPW will definitely be our plumbing service from here on out! read more

The Best of the Best. Will was so great and made repairs quickly and very efficient. Have been a customer of theirs since the beginning. The have my highest recommendation for professionalism, response time, quality of work read more

They have been to our house many times to fix the sink, garbage disposal, etc. They are always on time, always professional, and always reasonable. read more

****In response to "Phyllis".. here's my three cents: We didn't call you to "fix" anything. You were contacted for an estimate and given all the details of the need prior to and again, upon arrival. As for the irritation, clearly you're misinformed. My problem only arose when your technician was more interested in being nosy & wanting details - which was irrelevant, instead of just offering up the estimate you were to there to provide. Irregardless, you're right - EPW is unable to provide me with such services, but not by your choice - by mine. Thanks for your reply!**** read more

We purchased a new home and Jordan helped me work through the inspection report on what needed to be repaired. Jordan was very communicative and we scheduled the work to be completed. I'm now the new owner of 2 new hot water heaters! Thanks EPW! read more

Holy crap these guys are awesome! Polite, kind and professional. We had Jeremy, John, Brett and Grant, and Lee even popped in for a while to help out. My husband was super happy with the work, too. They did our re-pipe, but we got a magnet so we can use them for all our plumbing needs in the future. Five stars only because Yelp doesn't allow six! read more

Within a few hours, I had a quote and my job completed. I understand most projects won't be done in this manner, but I had a great experience with them, 10/10 would recommend read more

We had a clogged shower drain. I got a next day appointment and they arrived on time and took care of the issue.

We moved into our house a few weeks ago. It's a 40 year old structure, so we wanted to have repairs done in areas identified by the inspector's report. EPW came out and gave clear estimates for repairs and made recommendations about simple fixes we could do ourselves to save money. In the case of a leaky jet tub, instead of just patch a deeper issue, they suggested we considered an entire replacement and made recommendations for saving money on the install, but were also more than willing to patch if we wanted. The repairs they did conduct were done quickly and efficiently. We will definitely call them again for other plumbing needs. read more

Well found these guys on the request a quote "part of YELP app. Had to have my washing machine faucets box replaced they along with a few other replied very quickly their price being the lowest at around 275 they replaced both faucets and the box and the total bill was 295 whereas the lowest other estimate I got was 380 Other company said they would have to come out to even give an estimate no thanks when I know exactly what I need. They were on time called ahead like they said they would let me know they were on the way being that this was a rental property I don't live in that was much appreciated definitely didn't want to be sitting there all day waiting on someone to show up. They came in assessed what was going on and went right to work. I can't remember the guys name who did the job but he seemed very thorough cleaned up after his self and it was greatly appreciated. i'm in the air-conditioning business and get people asking for plumbers all the time so these guys will get a lot of recommendations for me. Thanks. James Richmond Richmond's Air 713-732-6426 read more

EPW Services - He is hard at work - Plumbing Near Me - Tomball, Texas

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These guys are THE BEST!!! Our house flooded last spring and since then we've had them out several times for everything from replacing valves to a new hot water heater. They always return my calls within a few minutes and provide next-day service. Their prices are more than reasonable and they give quotes over the phone, which they stick to. No surprises! The work they do is outstanding and every employee I've met has been extremely helpful and courteous. On a side note, the first time EPW Services came out to replace some plumbing, one of the plumbers, Jordan, got shocked a couple of times by a water pipe. He suggested we call an electrician, which we did, and come to find out our house wasn't grounded. Besides being overall awesome, by detecting the voltage in our plumbing these guys literally might have saved our lives. Since our house flooded we've had so many contractors come through to do various kinds of work, but none have impressed me like EPW Services. It gives me a real sense of security to know that if I need help I can call on them for honest, dependable and friendly service. read more

Highly recommended awesome services and honest! Professional, reliable and answered all my questions

This is my second 5 star review. I was trying some DIY plumbing when I broke a part and couldn't remove it. The water was shut off to the house and I was in over my head. I used Yelp to get a quote at about 6pm. They got right back with me with a price and could show up the next afternoon. The next morning one of their plumbers called me and asked me to text a couple pictures of the problem so he knew what tool was needed for the valve I had demolished. Once he got the pictures he gave me 3 different scenarios and costs. The first one he told me how to complete my project with the right tool. Or he could do it or worst we would have to replace the valve do to my damage. I said let me give it a shot and if I can't do it I will call you. I fixed it. No leaks yet. I thanked Grayson for all his help and advice. These guys have always been upfront and honest with me. I will use them for sure in the future. read more

I found EPW Services through Yelp, and I was impressed by the fast response from Mrs. Phyllis. I ended using them twice this month. On April 16 for my sinks, Mr. Will and Mr. Stephon came out and were on time and very professional and fixed my issue right away. Then on April 20th, I had not hot water, ended up needing a new water heater and Mr. Boy Wolff was available earlier then the service time given and quoted me a price, so we shop around and got a second quote, Mr. Wolff spoke to his manager and they matched the price and installed it the same day. Mr. Wolff had a exceptional customer service in earning my business and was very professional. EPW Services are now my preferred Plumbing Company. read more

We had a water heater leak this morning in our attic around 6AM. I called around for estimates and they were were ranging between 3k- 5k for two water heater replacements and installations. Now I hate that when I need a repair and I call a company, I have to talk to an assistant who knows nothing about their field and all they can tell me is they would have to get a technician out to come do an estimate. It's just a waste of my time. I like talking to an actual professional who can give me an estimate with all the given data. It's just quick and easy. When I called EPW services, I was greeted by Jordan. I explained my situation and he gave me the best estimate. I've called him back multiple times just with other questions and he was able to answer them all. Jordan was really professional and knowledgeable about whole dilemma. We are currently waiting for them to actually do the repairs. Will update once everything is done Technicians- Lee and Devon Update! The technicians arrived on time at 1pm, drained the water out of the old water heaters, Replaced them with the new ones, finished up and were out by 5pm. No complaints here! They did a good job. I would definitely use this company again in the future! read more

EPW Services - Water heater leak in the attic. 6 hours later our ceiling collapsed in our game room - Plumbing Near Me - Tomball, Texas

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EPW Services responded quickly to my service request. They arrived on time and their plumber was professional and friendly. I'll definitely use them again and I'm happy to recommend them to anyone that needs a plumber. read more

Great company! I ended up having a busted water valve and actually called another company first. The first company came out and recommend that I replace the whole thing for about $900. I then contacted EPW and had a tech come and look at the water valve. He explained it was an easy fix and could do everything for $275. They then came back out with all the parts needed and fixed everything. Some other companies seem like the techs are just salesmen who try and get you a to sign up for memberships and take advantage of people by replacing/fixing items that don't need replaced. I didn't get that at all from EPW. They were friendly and more importantly honest. Will be using again! read more

We were so satisfied with an installation, we are probably using them again for another project.

Two technicians Jerome and Tyler arrived as scheduled and listened carefully to my issues. After checking my heater, they explained to me how it functions and did a fixed with no charge since it is just a small adjustment. Very friendly and knowledgeable technicians. Definitely will recommend to all my friends! read more

These guys are fantastic! Had 2 toilets leaking in my new house. Tried to fix one but just made a mess of it and decided to call a EPW to do the job. Came out exactly when they said the would and were extremely skilled, knowledgeable and friendly. Ended up replacing one of the toilets with a new one and they had it up and running in no time! They fixed the problem with the other toilet that i couldnt figure out and they even cleaned up my mess that I made the day before!!! The cherry on top was the price. Was a hundred dollars less than what i was expecting to pay! Shout out to Jordan and Devon at EPW! We will use them again! read more

EPW Services repaired my hot water heater, and I highly recommend them. They were able to schedule next-day service, and they arrived on time. They provided excellent communication and follow up, and their prices are competitive. Lee was my service person, and he was fast, friendly, and knowledgable. I appreciated the time he took to explain my issue and the repair in a way I could understand. I will certainly contact EPW Services for all my future plumbing needs. read more

Just took a few messages on yelp and EPW responded very fast. They quoted a very fair price and the work was scheduled a couple of days after. The installer was professional and done in minutes. read more

I had EPW replace my attic water heater yesterday after loosing all the hot water in my house. They we able to make it out about 2 hrs after I called, gave me the best price out of several other quotes I got, and installed it very quick. The guys were really nice and kept a everything neat and clean as they worked. Definitely using this mom and pop business in the future. read more

William was fantastic - he found the problems and fixed them.... also explained in layman terms that i even understood. the price was much cheaper than what i thought it would be.... i will always used them\ thanks Will.............. read more

Out of 6 estimates, including our lovely home warranty, this company far exceeded all of the rest! Not only was the owner courteous and timely in responding to our needs - by making a special trip to our home - his team made certain we were confident in our decision to do business with them. ~They were solution oriented ~They explained ~They didn't try to take financial advantage of us **It's 9 days before Christmas** ~They were prompt We left the experience with a feeling of satisfaction and will definition do business with them and recommend them to anyone else! read more