New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

Great prompt service and gave me options for my repair. I will use Cooper Plumbing again.read more

Fantastic work the gentleman came in and did a fantastic job letting me know why the problem…read moreoccurred and how he would fix it. Thank you

My family and I were in Mexico when suddenly our dishwasher decided to flood our home! When we got…read moreback, it was an absolute nightmare!!! Got on the phone and called the nearest plumbing company CAPITAL CARE!!! If I could give them 10 stars, I would! Jared came in, found the culprit (dishwasher valve) and and saved the day. He also told us that it was going to be a long road to getting our kitchen back to normal. He was right. During our time of mitigation, insurance fiascos and ANOTHER LEAK....Capital Care was there through it all. They even sent us the company that rebuilt our kitchen! The customer service at Capital Care was absolutely amazing! I am so glad that we found them because they truly took care of us. So, if you're ever in a situation where you need a plumber, pick Capital Care! Their plumbers are knowledgeable and reliable and their services are second to none!!

Mark Floyd with Capital Care Plumbing, gave me wonderful service this morning! He got my pilot…read morelight re-lit and gave me professional suggestions with a reasonable quote for the future services I need to get my home up to code. I would definitely recommend this company!

I rarely write reviews, but this situation is a must. Richmond Air installed my new HVAC for my…read moregarage recently and had the best price for the product and skilled install which is critical for performance. As a matter of fact there was a misunderstanding in the quote as I thought it included new ducts, but it did not. But James replaced for free due to the misunderstanding on my part. He did not have to do that because it was my mistake in communication. Prior to that I had 2 other hvac systems installed by another company. So I called that company that did the install to repair one. Within hours of repairing one hvac, the other failed. So I had to wait over the weekend for them to return to fix the hvac and on Monday my schedule. Then I decided to use Richmond Air for the repair. I only would be at my house from 8:30 to 10am due to a departing flight. I called Richmond Air at 7:30 AM on Monday to see if they could send someone to my house within the hour. The owner, James showed up with a staff member. So the other company's staff accidentally let out my Freon. James called the company and explained the mistake for me and arranged for them to replace my Freon for free. That is honestly and great customer service. He could have replaced the Freon and charged me, which is expensive and let me figure out the situation with the other company. So that deserves my business and yours. Trustworthy, competence and great pricing. I hope this review helps you select Richmond Air. I am confident you will be happy with the work and you will feel that you have gotten great value for the service.

I have used Richmond Air multiple times. Within the last year, they have done two completely new…read moreHVAC system installations for me. Today, they did a new install in my garage apartment. Alex, Ray, and Johnny arrived exactly when they said they would (7am) and were finished with the install by noon. Other than the completely new system and the nice cold air, you'd never know they were here. Everything was left exactly as they found it. Once again, I can't thank them enough. Kudos to another job well done. Bottom line - Great crew, on-time service, and fair pricing. You don't need to look any further than Richmond Air for all your HVAC needs. Thank you, James!!

They discovered the leak, re-routed the line, and got the job done. Thanks!…read more Done on 1/16/25

Quick response and fast availability- they replaced the cartridge in our master shower the next…read moreday. I'm not sure how pricing was as I'm not an expert on comps, but I felt it was fair? I would call them again!

The worst possible situation is when your doing laundry two days before Christmas and a major leak…read moreoccurs. To make matters worse family is on its way to visit. We called Right Choice. Told them it was a serious issue and if anyone could come by on the 23rd. Without hesitation we were told Travis would be there within the hour. First off, Travis was courteous and knowledgeable. Took his time to trouble shoot. Found the problem and cleared out the issue. Epic save for Xmas weekend. After it was done, Travis went around to see if there were any other troublesome issues. Shared them but wasn't pushing to fix. Another plus. They could've charged and arm and a leg to have him come out. But it was reasonably priced and will be used again.

We called them a year and a half ago and were very happy but the latest visit seemed too expensive…read more Two years ago they replaced a whole toilet for $229, which was great, so now charging $125 just to tighten the toilet pump seemed like too much. The guy was great (friendly, professional , knowledgeable and punctual), he checked everything for potential problems, so there's no problem with the quality of the work or customer service, but for something that simple the $60 visit charge should have been folded into the labor costs.

Jose Beltran that Lance sent to my home he's amazing work and very sociable person. Great…read morecommunication and service requested ABSOLUTELY 10/10 and pricing? Honestly you'll be surprised as well! These people worked very hard and I am willing to pay them for their service once more! And I am not kidding Jose found 65ft clog inside the toilet!

Great service, good prices. Jose was wonderful to work with and I will use them again for my…read moreplumbing needs.

Fast, responsive, took clear photos of what we needed and completed the job quickly. Easy to…read morecommunicate

They were professional communicative and very skilled. They worked around our schedule and the…read moreprice was fair.