After Winter Storm Uri, we discovered five different kinds of pipes in our house. All five had bursts in them. Because of the extent of repairs needed, we decided to just go ahead and repipe the whole darn house and from start to finish and HaLo was phenomenal. As most of TX knows it's been hard to get a hold of any plumber, but Karen and their crew were remarkably responsive and got back to me when they said they would every time. We did have to wait a little to get on the schedule but it was for a reason I appreciated: while supplies were limited they were trying to help the most people instead of sinking all of their materials into one job. They helped me avoid cutting into wood paneling and built in bookcases that would have been a nightmare to repair by moving a hose bib. And when the job was over Nayar was very patient with me when I asked him to give me an overview of where all the lines were located in case I had to trouble shoot anything. Also, the employees who only spoke Spanish were so kind in dealing with my poorly mangled Spanish - So. Kind. It's been about a week since my job was done now, and all the lines are fully functional with no issues! read more

My experience with Halo was extremely frustrating. A drainage project that began around July 8 took about a month to complete, leaving a trench around my home and delaying other work, including roofing, electrical, and AC repairs. The biggest issue was a nearly $6,000 change order for a bathroom drain addition that was clearly identified in the drain inspection provided to the owner before the project was quoted. That inspection recommended replacing both older cast-iron systems with PVC. I was told the report was not fully reviewed before the quote was prepared because the owner receives too many reports and is usually rushed. Unfortunately, that lack of review resulted in a major added cost. There were also property-damage issues. My sidewalk and sprinkler cable were damaged during the work. I had to push back repeatedly after initially being told the damage may have been caused by me or my subcontractors. Communication and customer service were also disappointing. I found the project manager dismissive, and my request for a site meeting with the owner after the first major issue was ignored. The project total nearly doubled. When I requested a resolution, I was offered a split of the cost of the quoting error rather than removal of it. On a Friday evening, I was told the error would be removed; by Saturday morning, I received a threat and a promise of a lien. I cannot recommend Halo based on the inaccurate quoting, property damage, prolonged disruption, and handling of these concerns. read more

See all

We called to schedule an appointment with a hydrostatic test w/ a master plumber. They said a master plumber was coming. A master plumber did not come. I explained on the phone every single thing I needed done, and they said OK. They come out, call, and still have not completed all the items. So then I need to ask them to do all the items, and they will only do some. So then we need to tell them again. Then I asked them to test the faucets, etc., but they said that since the engineer is testing, they do not need to. If they say a master plumber is coming then do what you say you are going to do. read more

Granted it was Christmas Eve Day, but my sink was clogged. They came out and spent an hour snaking it with a snake machine. They told me it couldn't be fixed unless I put in a clean out drain. The call was $580 and the new access was going to $1480. The day after Christmas I was able contact my usual plumber and he came right out. He used a small snake and cleared the clog. He only charged me $160. It only took him about 20 minutes. I won't be using Halo again. read more

Rip off artist. Trip fee $150 said they could not fix a cartridge in faucet recommended full replacement for $1,800. Called Nicks Plumbing they came and completed the job for $250 all in. Don't ever choose Halo Plumbing. read more

Labor prices way too high. This was the second time I used them. Will not be using them in the future.

When reading the one-star ratings, see the followup comment from Loren B to understand that Halo provides competent service, not miracles at a moment's notice for customers who have unrealistic expectations. - - Loren was here to install a garbage disposal unit several years ago. Perfect on-time service. Will use again and I urge others to use Halo Plumbing. read more

I called yesterday when about a gallon of water came raining down from my kitchen ceiling. Halo couldn't make it out until today, but didn't tell me they couldn't diagnose the problem unless the leak was actively leaking. They came out today, cut a hole in the ceiling and told me they can't find anything wrong despite sheet rock being soaked and showing photos of the active leak. They charged $115 for "diagnostics" and left with no plan on how to fix the problem other than paying another fee and hoping they might be able to show up in time to catch it next time my kitchen rains. Both the tech and the office were extremely rude when I asked about next steps and just told me "we'll work with you" and that I was lucky they weren't charging $250, but wouldn't give a cost nor plan on how to move forward to fix the problem. Edit: I was quoted $115 for the "diagnostics" over the phone, so I got no such deal other than the quoted price doubling once they didn't have a repair they could bill me more for. I think I'll be calling someone else when my leak "returns", though I doubt seriously it has gone away on summer holiday or magically fixed itself. If that's how water works now, I'll marvel in awe at Halo's miraculous competence every time I gaze at my new skylights. read more

Halo Plumbing - Now I've got leaks AND holes. - Plumbing Near Me - Houston, Texas

Update: I absolutely love this company! The contractor couldn't get the shower to work so Jair came out today looked at it and knew right away what the problem was. We are having our master bathroom redone and the current contractor wasn't sure how to install this specific faucet SO I called Halo Services and they came the next day to look at it, said no problem and did it the next week! So happy with them and will definitely recommend this company people I know. Jaír and Nayar worked extremely fast and cleaned up after themselves also . 10 out of 10. read more

Halo Plumbing - Before - Plumbing Near Me - Houston, Texas

See all

Reached out over and over to try to get service at a commercial property. Was repeatedly told "you probably need a sprinkler company" but I wanted a plumber. Then it was "it will take us a long time to get the parts" (because of the great Texas freeze of 2021 that broke it in the first place). I kept saying if you don't want the job please just say so. After over a month I called another plumber and they were able to look at it the next week and repair it the following week, and texted me before and after photos. I picked HaLo initially because of the great Yelp Reviews but they clearly didn't want my business. read more

We needed to reconnect our gas cooktop.. we called them in the morning and they arrived shortly after. The technician was really professional, solved our problem in minutes and took care of the other plumbing problem we had from the previous plumber. The price was reasonable with no hidden fees or up sales. I definitely recommend and will use this company in the future! read more

Halo Plumbing - Gas line connected - Plumbing Near Me - Houston, Texas

Our upstairs drain for the AC and bath had clogged and we had water that had ruined the bathroom and entryway and front door. Loren came out very quickly and assessed exactly what had happened and gave me some options and estimates on the work to be done. He was very professional and even unclogged the pipe so it would stop having additional leaking and damage. I'd had another company come out and they did not do anything to even temporarily fix the problem. I will update this review once the work is done. Great company and great response! read more

We had a water leak in a small commercial building affecting three units. A call brought Halo Plumbing in less than 15 minutes and determined that the main water line was leaking and an excavation would be necessary to determine the location. Oral quote of +-$1000., could start immediately. A follow-up quote, minutes later, after beginning the job, was $1000. to $3000...... job already started. Four hours later, with two laborers brought in to dig under the foundation, the leak was found,..... a broken galvanized sink pipe, They capped the line and restored partial service and in the AM returned to replaced two (2) 4 foot galvanized pipes (gaining access inside the building) Excellent service. Neat, efficient, good communication! $3000.00 bill !!! RIDICULOUS !!!! Beware, this is a franchise operation. read more

Unreliable did not keep appointment for emergency leak. Waited all day without water and canceled in the late afternoon when I couldn't book anywhere else. When I complained the scheduler Karen lied saying I had denied an earlier appt ( I hadn't) and she became incredulous and started yelling. Super unprofessional and rude. read more

One of the sinks in my master bathroom clogged up so I decided to just use the other master bathroom sink. Then that one too clogged up. I did the next best thing and just used the downstairs sink lol (aint nobody got time o deal with clogs). Then both master bathroom sinks started filling up with water. I disconnected the plastic pipes and put a large bucket to catch the water but the last straw was when I had to set my alarm to wake up every 3 hours to dump the bucket to keep it from overflowing. I called 2 plumbers (neither answered). I saw the good reviews for HaLo Services so I called around 1pm. I told him my problem and he said he could make it there today! He would let me know when he's about an hour away. I wanted to hit the gym after work and he texted while I was at the gym saying he was an hour away. As soon as I finished working out, he called saying he was here. I made it home about ~7mins later so I appreciate him patiently waiting. I showed him the clogged sinks and he got right to work. It took maybe 10mins for him to fix. Very professional! And he charged $120. $120 for 10min of work? I look at it more as piece of mind and not having to come home at lunch to dump the bucket and being able to sleep fully through the night. 5 stars from me! read more

Called Halo Plumbing for an emergency replacement of main link hose bib and shut off valve on a Saturday afternoon. They quickly sent a crew out and patiently located/tested the community water shut off and got the right parts for about 3 hours. The 1-inch copper pipe replacement took less than half an hour. Verbal quote of $500-$1000. Called for a follow up low water pressure investigation the following Monday. The service men located the clog and cleared the water filters on the faucets. Final invoice was a bit higher than the upper range. Very satisfied with the quality work! read more

I had a leak in my vent that was leaking sewage gas into my house and I was referred to him by a home inspector I've worked with in the past. It took Loren 3 weeks (and me having to pester him) to even get out here to look at my problem. they came, diagnosed the problem and told me they could do the work the following week AND that Loren would be sending me an estimate for the work. Winter Storm hit the following week so he was unable to do the work because there were more urgent priorities. I called the office and was told they could not commit to doing the work for me for the foreseeable future. I waited 3 more weeks to see if could get something on the schedule open and today when I reached back out, I find out he is on vacation. I sent Loren a note letting him know I was disappointed in the poor service and asked him for a refund on the money I paid for the initial visit, and he responded by insulting me and telling me to get over. FULL RESPONSE IS INCLUDED AT BOTTOM OF REVIEW. My favorite part is when he told me I "was that guy that was 'All ways' picked last cause no one liked me, and now I'm that guy who feels like I can speak my mind behind a text". That was the plumber's actual response to me expressing disappointment with his poor service and asking for a refund. Zero accountability - just insulting and blaming me. Cool. Clearly, multitasking and customer service is not his strong suit but to talk to me like this and then block me so I cannot respond says a whole lot about him. He might be a "good plumber" (I wouldn't know) but he dropped the ball big time. Had he not blown me off for three weeks, the repairs would have been completed before the storm came. Then when I follow up with him, he insults me and blames me. Too many other plumbers out there to waste anymore time on this turd. FULL RESPONSE I RECEIVED FROM PLUMBER: Sir you are being very petty now. I really feel for who ever has to live with you!!!! Did we not come out and do the job you hired us to do?? You asked us to come out and do a service call to find the sewer smell in your home!!! My techs came out found the issue in 10 min, that you spent 20k on with another company to fix this issue. We only charged you $65 bucks to diagnose what you spent 20k on. I'm not the sharpest tool in the shed, but if I were you, I'd be pissed as well. Sounds like you should of hired us from the beginning instead of those other guys. Now you want $65 service call back cause your made we won't do the work???? We gave you a price that day and told you we could start that day. You said you wanted your original inspector back out, ok your choice. Now we have been booked up solid due to the storm, and your being a child, grow up and move on. Your that guy who was all ways picked last, cause no one liked you and now you feel like you can speak your mind behind a txt. I'd be mad too if my dumb ass spent 20K on work just to find out it was all wrong. But before I spent 20k like you said you did, I'd go and get two or three opinions, but that's just me..... Loren HaLo Plumbing read more

Halo Plumbing - Lovely response I received from business owner after expressing frustration with the poor service i was receiving. - Plumbing Near Me - Houston, Texas

I had everything lined up the whole week with them. They backed out last minute. Work never got doneZ

Fast, reliable, professional, affordable and nice crew. With face masks. Would recommend them 100%. Heater installed Aug 4 2020 read more

Halo Plumbing - Professional, fast, affordable, Nice people. 100% would recommended for plumbing issues. - Plumbing Near Me - Houston, Texas

Loren was great. Responded within 30 minutes of message, and talked through over the phone what he expected and when he'd be able to come over. Was able to go back and forth between text to ensure someone would be home to meet him. He diagnosed, explained, and fixed the issue within 45 minutes. The price was higher than I expected given the time to repair and materials, but Loren was professional, friendly, on time and got my problems fixed. I will use HaLo again if needed. read more

Halo Plumbing - Plugged condensation hose. If you know this is the problem, you can fix yourself relatively easily. - Plumbing Near Me - Houston, Texas

My 70-year old house's sewer drainage system finally failed me, and I had a kitchen sink soup that my usual routine of snaking and plunging could not rectify. I called out our long-time go-to (I won't name names, but suffice to say they are just Another Residential-service Swindler). After a cursory inspection, they decided that my entire drainage system needed to be replaced, necessitating tunneling under my foundation and a $10K pay-out. I got a second opinion. I called Halo based on their good word-of-mouth reputation. Loren got eyeballs on my problem and realized he could take advantage of new plumbing/drainage that I had in place after a renovation about 15 years ago. His estimate was a tiny fraction of what the other company quoted (I could buy a used Toyota Corolla with the difference) Short story: expert, thoughtful, conscientious, and fair assessment was far superior to the outrageous money-grab that the big guys offered me. It was more than that, though. Halo (Loren, really) was a company that shot straight and made me feel confident that I was in competent hands and that valued building a trusting relationship. No small deal given my old house. Halo is my plumber, now, and I will recommend them to anyone who asks. read more

Plumbing problems are usually stressful and expensive to fix. However, for the first time, I had a really pleasant and FAIR priced experience. Loren, who is a master plumber, came out in about 1.5 hours to take care of a clogged kitchen sink. He was awesome when he encountered some unexpected issues and he got the job done! Also, he was really respectful of my house and kept it clean. Even brought his own blanket to not make a mess. read more

Halo Plumbing - Halo Plumbing magnet - Plumbing Near Me - Houston, Texas

Loren helped me out by replacing old drainage pipes inc kitchen, bathroom and washer under my home. I'm giving Loren 4.5 out of 5. I'll recommend him to friends and family. Pros: Knowledgeable Fair price Worked to my satisfaction Did an overall good job Responsive to call/text and feedback Professional Cons: My work was subcontracted and it went behind schedule due to rain and some labor issues inc broken truck, sickness. Sub contractor didn't show up for last couple of days and Loren got the job completed. read more

When you are contacting someone to come out and deal with your pipes/plumbing it isn't going to be a fun experience. In this case even though it was bad news and we knew it was going to cost us money we didn't expect to pay, Loren was so incredibly professional in his handling of our situation. His entire team was extremely professional and quick to get the work done with complete transparency throughout the process. Double checked all the work and made sure that we had a clear understanding of what we were looking at throughout the various times he came out. Would highly recommend him and his team. Amazing company. read more

Smart, informative, efficient, communicative, and professional. HaLo is my go-to for plumbing services. I asked HaLo to come out because I had to resit a couple of toilets after a a two bathroom remodel. Loren came out same day to provide guidance and also offered some less-expensive, non-plumbing options. His extensive knowledge and communication provided me peace of mind that he clearly understood the job and could handle it well. After looking at one of the bathrooms, he stated that he would be happy to do the work but it could be a moderately simple DIY job too. He provided information on parts to purchase and how to approach the work and I was able to handle the job myself that same day! Money saved! For the other bathroom, HaLo came out next day to complete the plumbing work. He worked efficiently, quickly, and completed the job with fine finish work. He also took the time to give me a quick inspection of my DIY job and provided some minor parts (free of charge) to assist in the final finish work. The cherry on top- he hauled away my old toilet saving me a trip to the dump. HaLo will forever be my go-to company for plumbing services. Fair deal, knowledgeable, provides options and advice, professional. Not only meets but far exceeds expectations. read more

We contacted Loren to install a whole home water filter in our home and to switch to a tankless water heater. Loren came out for an initial assessment and explained to us what all the possible options were. We agreed on the work and his crew came within a week and finished within a days time. We live in a three story townhome and were very impressed with the way they handled the entire installation of both the water filter and tankless water heater. We hit a few snags during the installation and they were very patient while we worked in getting it resolved. The entire team was very thorough, professional, and communicative during the entire process. We highly recommend HaLo Plumbing, thank you Loren and Jair! read more

Halo Plumbing - Installed tankless Water Heater in attic - Plumbing Near Me - Houston, Texas

You know that feeling when you wake up from a nightmare and realize you aren't being chased by tracker jackers to your impending demise.... that it was all just a dream and you are safe and life is good. That's how I feel about HaLo Services....rescuing me from a poor choice I made initially going with another service vendor. Our neighbor told us about Loren, who I like to think of as a plumbing and heating angel and/or general home improvement savior. Super professional, incredibly knowledgable and ....wait for it..... the SAME price as the nightmare vendor who royally messed up the job intially. He has such a professional crew and knocked out the project in record time with amazing results. We can't recommend HaLo Services enough and are beyond grateful for their amazing work. Save yourself and call Loren first! Sleep well and soundly Yelpers! read more

I would highly recommend HaLo Plumbing. We just bought our home and found that our laundry valves were both leaking. They were able to come out and fix it without charging an arm and a leg. Great customer service. read more

Loren is knowledgeable about his work, and has an exceptional amount of ownership to do a good job. He was able to talk me through my valve issue, and was very flexible to come out and help. Their prices also are very competitive, and I will be sure to call again for my next home needs read more

What a lucky find...read other customer's reviews and can only say that Karen and Loren are amazing. Had a brand new Raheem Water Heater installed in August and contractor (that I now know wasn't licensed to do this type work) would not fix/replace the unit after agreeing he would. highly recommend and next house project is pipe replacement once it can be done at the same time with sheetrock. Call them and give them the opportunity to make you say "Oh My Gosh/OMG" Halo Plumbing Services is AMAZING!!!! read more

I had a bad drain clog. After trying to tackle this on my own I had to defer to HaLo Services. Loren, the owner answered my call & asked for a brief description. Two hours later he was at my home. Within :45 mins of arrival he had the clog handled. Great company, service and a fair price. I will definitely use HaLo Services for future plumbing and related needs. I highly recommend this company. read more

Our mainline leaked and we lost water late Saturday . They checked it out on a Sunday and it was fixed Monday. The price was excellent and fair, they are extremely professional. The work was above and beyond what we expected. We are thrilled with the service and I will never call another plumbing company again. Halo has our business! read more

We had a slow shower drain and halo services came out and repaired it quickly and efficiently we were very pleased thank you Loren

I have used HaLo a number of times, Loren and his guys always do a great job and offer reasonable prices. I would recommend HaLo and call them again for future needs. read more

I'm extremely pleased with this company. They answered the phone right away and said they could come out the same day for two clogged toilets. The guy that came out explained the problem and offered a solution. We will be getting a new toilet installed by them which will fix the issues we have been repeatedly dealing with. read more

I'm new to plumbing problems, and without really knowing anyone, I was leery of what to expect. I made several calls to folks Around Spring Branch and Houston and while I got some solid feedback, Loren was uber responsive, forthright and made it clear he'd have to see the issue before he could diagnose. He arrived in a timely fashion, his attention to detail was superb and his professional decorum & knowledge was impressive. I had a clog in my sewage line out back of the house, so he knocked it out in less than 20 minutes, cleaned up the area and fixed it to where I could replace the cap with no issues. He also pointed out two other minor issues - one on my neighbor's house, and then one on mine. Didn't try to up sell, just pointed them out and told me to let him know and he'd fix it. All in all, he fixed the problem, charged me a reasonable price and is an overall good dude. I will use him again - hopefully I don't have to - but you get my drift. And I'd recommend him to anyone. read more

They started and finished installing new sewer line complete in 6 days. That included 2 - 16' tunnels under the existing home plus approx 30' "home run" sew line to reach COH sewer line. Highly recommend. Loren and Omar were great. read more

I needed my whole house repiped and I found Halo services on thumbtack ,Loren did a great job I'm a very satisfied customer he gave me a great price and started the job immediately and finished when he said he would finish he is honest and very knowledgeable I definitely would refer Loren to all my friends and family. Thanks Loren!! Sanijel read more

Came out the same day and fixed my problem with no parts needed. Very professional and would def recommend to my friends!

Highly efficient and professional!! Great service. I had a over the range microwave installed in less than 30 min, and on a Saturday, same day appt!! Second time , I needed a valve installed, came and happens It was already a valve installed. Didn't even wanted to charge for visit. I wish there were more professionals like him!!! read more