Katy Plumbing came out this afternoon for my clogged up bathtub. Ryan & Bradley came. They were…read morefriendly & courteous. Ryan discovered by removing the hair that was causing the slow drainage & didn't recommend using the hose since it was draining much better after he removed it. He removed the debris before it got further down in drainage pipes. Anyway, I was very pleased that he was very honest & so helpful, & I will be calling this company when I need good Plumbing services! Highly recommend!! Fran

I was looking for a lot water softener and whole house filter system. The cinco ranch MUD 10 water…read moreis horrible. The family could smell the chlorine in the water via shower. So I did some research and got approximately 5 estimates. Some were extremely high and also low. I called the Katy plumbing company. They sent Saul out. This guy was extremely professional and knowledgeable regarding my system. Most of the other companies told me very little. Anyways the got the bid. They showed up on my time, Saul and Kevin were both professional and friendly. They did outstanding work and went the extra mile for me. The price was as fair and they didn't try to push any of their products like others . I'm extremely happy my water is soft and I don't smell chemicals! The Katy plumbing company definitely has my business.

***Revised***Terrible service and work. Had them install a brand new toilet just over two years…read moreago and it appears that the wax ring has already gone out. Leaking from the base. I used them once before for another job where the work was fine but terrible attitude by the technician or plumber. He clearly did not want to be there. Never again. ***edit: I had another plumber come out and the issue was unrelated to the work Santhoff had done. As a result, I have updated my rating. However, based on Santhoff's response to my original rating we clearly have a difference of opinion about backing up your work. Had this been handled differently, Santhoff would have retained a customer who has had 3 separate jobs with them. I won't be using them again.

Our garbage disposal went out and so we asked Santhoff if they could help us install our new unit…read more I was told there would be a $69 service fee. I did not realize the "service fee" is just for them to come to your house. Once there I was told it would be another $400+ to install the unit (Home Depot does installation for $225). Once they installed the new unit, I was told they needed another part to connect the dishwasher which would be another $100+ dollar charge and that they did not have that part in the van and would have to go get it. Update* Santhoff sent someone out and covered the cost of the repair to our cabinet.

After Winter Storm Uri, we discovered five different kinds of pipes in our house. All five had…read morebursts in them. Because of the extent of repairs needed, we decided to just go ahead and repipe the whole darn house and from start to finish and HaLo was phenomenal. As most of TX knows it's been hard to get a hold of any plumber, but Karen and their crew were remarkably responsive and got back to me when they said they would every time. We did have to wait a little to get on the schedule but it was for a reason I appreciated: while supplies were limited they were trying to help the most people instead of sinking all of their materials into one job. They helped me avoid cutting into wood paneling and built in bookcases that would have been a nightmare to repair by moving a hose bib. And when the job was over Nayar was very patient with me when I asked him to give me an overview of where all the lines were located in case I had to trouble shoot anything. Also, the employees who only spoke Spanish were so kind in dealing with my poorly mangled Spanish - So. Kind. It's been about a week since my job was done now, and all the lines are fully functional with no issues!

My experience with Halo was extremely frustrating. A drainage project that began around July 8 took…read moreabout a month to complete, leaving a trench around my home and delaying other work, including roofing, electrical, and AC repairs. The biggest issue was a nearly $6,000 change order for a bathroom drain addition that was clearly identified in the drain inspection provided to the owner before the project was quoted. That inspection recommended replacing both older cast-iron systems with PVC. I was told the report was not fully reviewed before the quote was prepared because the owner receives too many reports and is usually rushed. Unfortunately, that lack of review resulted in a major added cost. There were also property-damage issues. My sidewalk and sprinkler cable were damaged during the work. I had to push back repeatedly after initially being told the damage may have been caused by me or my subcontractors. Communication and customer service were also disappointing. I found the project manager dismissive, and my request for a site meeting with the owner after the first major issue was ignored. The project total nearly doubled. When I requested a resolution, I was offered a split of the cost of the quoting error rather than removal of it. On a Friday evening, I was told the error would be removed; by Saturday morning, I received a threat and a promise of a lien. I cannot recommend Halo based on the inaccurate quoting, property damage, prolonged disruption, and handling of these concerns.

Our Delta shower valve decided to fail one night and not turn off. Water continued to dribble from…read morethe faucet and wouldn't stop no matter how hard we tried to turn the knob. The team at Kae Edward Plumbing is awesome! I had someone here at my home the same day, parts in hand. Super polite and honest techs, wore shoe covers to protect my home and even cleaned up everything before they left. Price was competitive and upfront. No surprises or messing around. Very professional and I will definitely be calling this plumber again!

This is a family-owned business with fair pricing. I have multiple rental properties and I use them…read morefor all properties. They properly drain your AC line. Proper maintenance for draining AC line is not done correctly by Davis or Airtron. Always had my lines flood until I started using these guys. They will not rip you off.

Amazing quality of work and timeliness. I actually got to work with the owner directly who is a…read moremaster plumber and all around smart, kind and clearly educated guy. Not the kind of person you expect to meet when you think of a plumber. Which is nice! He is also more than reasonable on the pricing and can explain why and how he came up with the price. Will be calling All The Time Plumbing and Tom again, and referring to all our neighbors. Already have in fact!

Did a good job first time out. No call no shows on follow up services. Good luck getting Thomas to…read moreanswer the phone. Screwed over a referral and has now lost two customers.

Luis and his team are fantastic! We've used them since 2014 when they had to rescue our old house…read morefrom a sewage line blockage. we have continued to use them since we moved into a different home in 2018 . We have used them for small work, such as clogged sinks or water heater inspections/draining, to large projects like bathroom restorations, full house water softening systems, and a bidet toilet install that required re-plumbing. (see pics) The are professional, polite, knowledgeable and do great work at a reasonable price! Highly recommend them!

I found my new plumber. Called them out for a quote about an underground leak. Larry and Juan came…read moreearly (!), quoted a much lower price than the other guy, and was ready to work then and there. They completed the job quickly, explained the issue, and were friendly the entire time. Great job!!

My family and I were in Mexico when suddenly our dishwasher decided to flood our home! When we got…read moreback, it was an absolute nightmare!!! Got on the phone and called the nearest plumbing company CAPITAL CARE!!! If I could give them 10 stars, I would! Jared came in, found the culprit (dishwasher valve) and and saved the day. He also told us that it was going to be a long road to getting our kitchen back to normal. He was right. During our time of mitigation, insurance fiascos and ANOTHER LEAK....Capital Care was there through it all. They even sent us the company that rebuilt our kitchen! The customer service at Capital Care was absolutely amazing! I am so glad that we found them because they truly took care of us. So, if you're ever in a situation where you need a plumber, pick Capital Care! Their plumbers are knowledgeable and reliable and their services are second to none!!

Mark Floyd with Capital Care Plumbing, gave me wonderful service this morning! He got my pilot…read morelight re-lit and gave me professional suggestions with a reasonable quote for the future services I need to get my home up to code. I would definitely recommend this company!

This is the second time I call Texas Premier Plumbing to check a problem in my house…read more I was told by another plumber that the job will cost over $600, but when I called them for a second opinion, They came on-time, did the camera inspection and diagnosis, and discovered that the issue is not in my house, but in the main sewer. I paid a fraction of the price of what the other professional requested, and for the repair, I need no more than calling the City of Houston and ask them to take care of it. I am a happy customer, and I recommend TPP with all my heart.

Beware: Texas Premier Plumbing Did Not Complete the Work They Claimed…read more I hired Texas Premier Plumbing twice to tunnel under my home and replace all cast-iron plumbing. Both times, I was told the work was complete. A few years later, I had another plumbing issue, only to discover that cast-iron pipes are still under my house -- meaning the work I paid for was not fully done. When I tried to address the issue: * Phone calls were ignored. * Emails went unanswered. * When I finally called from a different number and asked to speak to the owner, I was repeatedly given the runaround by the receptionist, probably the wife. Once she realized I was recording the call (for accuracy), she hung up on me. Now, they won't answer at all. This level of dishonesty, unresponsiveness, and avoidance is completely unprofessional. I'm escalating this matter to the Better Business Bureau and considering other options. If you're considering using this company, I strongly recommend you think twice. I trusted them -- and they failed me.