This company is fantastic. Quick to respond. They understood the issues immediately and went to…read morework. The crew explained every step of the process and made it easy to understand. Not only did they fix the current issue but made suggestions for maintaining to avoid future issues. I highly recommend using them and will use them in the future for other plumbing needs....Thank you so much!!!

Professional, knowledgeable and clean. They communicate very clearly, are pleasant to work with and…read moreI will call them back if anything else comes up!

Our house had a main drain issue on the weekend close to midnight. Call Zoom Drain, and they were…read moreat my house within 30 minutes. Did a great job, explained everything, and were very professional. I would highly and I do mean highly recommend Zoom Drain.

From the owner: A clogged-up drain is every homeowner's nightmare. The thought of a sink overflowing or sewage…read morebacking out of a toilet can give anyone shivers. Who can you call when you need help with a problematic drain or sewer line - and fast? Zoom Drain of North Houston, of course! We are the trusted team of drain and sewer service experts in Spring, Humble, Kingwood and the surrounding areas for residential, commercial and industrial properties. Our highly-trained team is equipped with top-grade tools of the trade and leading industry knowledge, so we can tackle anything that slows down your drainage system. Whether you live in a multi-story townhouse or an expansive ranch home, Zoom Drain of North Houston can handle all your sewer and drain needs.

Awesome service!! Zach (tech) spent over 6 hours taking toilets (3) apart, snaking the drain (in 2…read morelocations) all the way to the city line and running a camera to the city line as well. During this process another tech brought a bigger machine - afterhours. Then he correctly diagnosed the problem - the city line was plugged. Zach talked to the city dispatcher (Saturday @ 8 pm) and then left. Was stunned the bill was reduced to $100 (afterhours callout fee), Zach said "We didn't fix it you don't pay" Was shocked when a Huntsville Public Works truck showed up 2 hours later (10 pm on Saturday) and used 750 psi to unclog the sewer line. Customer for life (as well as my neighbors who were affected too) and special thanks to Zach

Everything. Excellent work, quick and efficient. Would use again and again. Well valued.read more

Do not use this "company"... The contractor will listen and respond like he knows what he is doing…read more He will charge you a crazy amount of money, take your money then do a half job to where you will have to hire someone else to come fix what he has done. Then he will lie about anything to be able to get your trust and run off.

First off let me say that if you are seeking a Septic company that can pump out your tanks, they…read moreare top notch. If you are looking for a company to install an Aerobic system, keep looking. This is not the company you want. It took them two weeks to install my system and another week to fix the failed inspection. The installer had to stand in the driveway and read the manual directions for the system, and STILL didn't get it right. One of the guys from another team had to come out to show him what he was doing wrong. He was very disrespectful of my property, broke a sentimental concrete ornament and left trash everywhere. Trash included broken pipes, cups, paper and cigarette butts. They left an open trench on the side of my house after they said everything was complete. This was a nightmare. They didn't waste any time adding charges for debris removal.

This is the second time I call Texas Premier Plumbing to check a problem in my house…read more I was told by another plumber that the job will cost over $600, but when I called them for a second opinion, They came on-time, did the camera inspection and diagnosis, and discovered that the issue is not in my house, but in the main sewer. I paid a fraction of the price of what the other professional requested, and for the repair, I need no more than calling the City of Houston and ask them to take care of it. I am a happy customer, and I recommend TPP with all my heart.

Beware: Texas Premier Plumbing Did Not Complete the Work They Claimed…read more I hired Texas Premier Plumbing twice to tunnel under my home and replace all cast-iron plumbing. Both times, I was told the work was complete. A few years later, I had another plumbing issue, only to discover that cast-iron pipes are still under my house -- meaning the work I paid for was not fully done. When I tried to address the issue: * Phone calls were ignored. * Emails went unanswered. * When I finally called from a different number and asked to speak to the owner, I was repeatedly given the runaround by the receptionist, probably the wife. Once she realized I was recording the call (for accuracy), she hung up on me. Now, they won't answer at all. This level of dishonesty, unresponsiveness, and avoidance is completely unprofessional. I'm escalating this matter to the Better Business Bureau and considering other options. If you're considering using this company, I strongly recommend you think twice. I trusted them -- and they failed me.

John was the first to respond and make himself available for my emergency plumbing request sent to…read morevarious businesses via Yelp on a Friday night. I sent him a few pictures of the leak prior to the appointment and he was able to give me a ballpark estimate right away. He kept up good communication via text message and arrived punctually. During the job he was honest, professional and thorough, making sure that everything was good to go before leaving. It was pretty clear that he enjoys the work that he does. When the water pressure dropped again a few hours later (which ended up not being his fault), he came back out for free and stayed for as long as it took to identify and fix the root cause of the issue. He was happy to answer all of our plumbing-related questions and offer advice to prevent these issues from reoccurring in the future.

Jordan Reed was very responsive literally responded the same day to my Yelp request and was able to…read morecome to my house and replace my pipe in the side of the house the very next day. He called an hour before coming to the house and explained what was wrong and helped me understand. He provided a year warranty if anything was to go wrong and went and got the materials the same day. Him and his team got the job done really quick and showed me the fix and how to handle things in the future. I would recommend Jordan and his team for fast and quality work and will use them for anything in the future!

We had a shower that wouldn't drain even after snaking. So we had Yelp match us with a professional…read moreand they did a great job, because this company was wonderful. First Sean (or Shawn? Sorry) came out to assess the damage with a better quality/more powerful snake. Then he realized he was going to have to bring in the big dog equipment and would have to come back the next day. As promised, he was back first thing this morning with extra equipment and an extra guy. They were here for maybe an hour and our shower was draining again! Both guys were incredibly courteous and kind and explained what they were doing throughout the process. And I don't know how much money this usually costs, but the price did NOT break the bank, which was a huge relief during the holidays. Will definitely be calling them out for any future plumbing issues!

Requested service twice, 1st appointment they were nearly 2 hours late and didn't inform me of…read moredelay, 2nd appointment they never even showed up, contacted me. Also got sent an invoice for work even before they came out the 1st time. Use at your own risk If I could leave negative stars I would