I knew from the first company I called that there were complications to replacing my very old gas…read morewater heater, so I called Texans Water Heaters for another opinion. Brandon immediately recommended switching to electric would be the most cost effective. He called an electrician he has worked with, who turned out to be very reasonable and someone I will use in the future for my electrical needs, and the day after that work completed, Brandon & William quickly capped the gas line and replaced with a new electric water heater. Brandon was correct electric was much more reasonable price, in my case, than replacing with another gas water heater. Very happy I called Texans Water Heaters and pleased with their services every step of the way.

THE MOST EXPENSIVE ONE HOUR REPAIR IN HOUSTON…read more FIVE DAYS WITHOUT HOT WATER. A $1,000 LABOR QUOTE FOR A REPAIR THAT TOOK ABOUT AN HOUR AND THEN TRIED TO HOLD PARTS THAT BELONGED TO ME HOSTAGE WHEN i WANTED TO GET THE REPAIR DONE BY ANOTHER COMPANY. BASED ON MY EXPERIENCE, TEXAS WATER HEATERS SEEMED FAR MORE INTERESTED IN MAXIMIZING THE SERVICE BILL THAN HELPING RESOLVE THE PROBLEM. I CANNOT RECOMMEND THEM. USE EXTREME CAUTION AND GET A SECOND OPINION BEFORE APPROVING ANY REPAIR WORK. We purchased a Navien tankless water heater from Texas Water Heaters in December 2023 (their recommendation), including installation of a new electrical outlet. When the unit stopped producing hot water less than three years later, we expected a straightforward warranty repair. Instead, we spent five days without hot water while Texas Water Heaters turned a relatively simple repair into a frustrating and expensive ordeal. The technician initially told us the motherboard had failed, they were getting weird electrical readings and that labor would be covered because Texas Water Heaters had installed the electrical outlet. Texas water heaters then brought in an electrician, who claimed the outlet was functioning properly. After that, Texas Water Heaters changed course and presented us with a quote of $1,000 in labor (because we hadn't purchased their service package/labor warranty at time of install) to replace a fan and PCB control board, despite the parts being covered under warranty. YES, THEY TRIED TO CHARGE $1000 TO REPLACE TWO ELECTRICAL PARTS COVERED UNDER MANUFACTURER'S WARRANTY IN ADDITION TO THE $89.00 service fee just to come out! The THOUSAND DOLLAR estimate to replace two electrical components IMMEDIATELY raised red flags. I contacted another Navien-authorized service provider, who told me the repair should take about half an hour and that their hourly rate was $175. Unsurprisingly, I chose the second company. The situation became even more frustrating when Navien informed us that Texas Water Heaters had arranged for my warranty replacement parts to be shipped to their office instead of my home. Navien further explained that because Texas Water Heaters had accepted delivery of the parts on my behalf, Navien would not send replacements and I would need to obtain the parts from Texas Water Heaters. When I called to request my parts, I was initially told they had to be returned to Navien. Only after I requested written confirmation that Texas Water Heaters was refusing to release parts that belonged to me did they call back and suddenly agree I could drive over and pick them up. The second service company completed the repair, installed the warranty parts, and performed a full tune-up for a little over $300.

Great experience with Busy Bee plumbing company. I called to get my water tank flushed out and to…read morecheck my water pressure issue. WhenDan came to assess the problem he was knowledgeable, thorough, and extremely professional from start to finish. Dan took the time to explain the issue clearly, answered all my questions, and made sure everything was completed properly. The work was done efficiently and the price was reasonable. I truly appreciated the attention to detail and HIGHLY recommend this company. Will definitely use this company again for my plumbing needs. Thank you, Mary Wesley

He came in a hour of my call to care of it he definitely knows what he is doing I will be using…read morethem from now on

Fantastic work changing out my garbage disposal. Great communication without being overbearing!…read more Work was complete in an hour and at a competitive price, will definitely use again.

New Gen was quick to respond when i called regarding a leak , as well as a loose kitchen fixture…read more The service provider was timely,knowledgeable, polite and the estimate was free. Definitely highly recommend and will call again for any future plumbing needs

They discovered the leak, re-routed the line, and got the job done. Thanks!…read more Done on 1/16/25

Quick response and fast availability- they replaced the cartridge in our master shower the next…read moreday. I'm not sure how pricing was as I'm not an expert on comps, but I felt it was fair? I would call them again!

Amin is amazing. First one to respond and offer to come by to inspect my valve the next morning…read more Fixed this issue promptly and at reasonable price. Friendly and professional.

We highly recommend Amin! I submitted a request for bids through yelp last Saturday and he replied…read moreimmediately with a quote for our garbage disposal replacement. We communicated briefly through texts and I was impressed enough to hire hime without looking at other quotes. He fit us in that same day, arrived on time with all materials, did a great job! We then hired him to return two days later to do a tankless hot water heater flush. Again he showed up on time and did another great job. Very professional, kind, and leaves the worksite spotless. .

We had an outside pipe that started leaking a few months ago, and one Friday night it suddenly got…read moreso bad that water was pouring out everywhere. My husband tried to fix it but accidentally made it worse, and at that point we didn't know what to do since it was already late at night. We called Carey Plumbing, and to our surprise Michael came out at 11 PM! He was incredibly kind, professional, and fixed the problem so quickly and perfectly that we haven't had to think about it since. I truly appreciate his fast response and excellent service. 100% recommend Carey Plumbing, and we'll definitely be calling Michael again soon for our water heater replacement.

I had a shower issue that needed to be fixed. They were very responsive and helped me out at a good…read moreprice.

No mention of a $100 consultation fee until the plumber arrived. Wild when any other plumbing…read morecompany would offer that for free.

It started off bad by not informing as to why the tech was running late, at about 2.5 hrs. But…read moreJerome made up for it with his professional attitude and knowledge. He walked.me.step by step the whole.process, which as a tech myself, I appreciate the little things such as this. He went above and beyind to make up for the mistake. If it wasn't for him the rating would have been a 1.

Fast, responsive, took clear photos of what we needed and completed the job quickly. Easy to…read morecommunicate

They were professional communicative and very skilled. They worked around our schedule and the…read moreprice was fair.

The worst possible situation is when your doing laundry two days before Christmas and a major leak…read moreoccurs. To make matters worse family is on its way to visit. We called Right Choice. Told them it was a serious issue and if anyone could come by on the 23rd. Without hesitation we were told Travis would be there within the hour. First off, Travis was courteous and knowledgeable. Took his time to trouble shoot. Found the problem and cleared out the issue. Epic save for Xmas weekend. After it was done, Travis went around to see if there were any other troublesome issues. Shared them but wasn't pushing to fix. Another plus. They could've charged and arm and a leg to have him come out. But it was reasonably priced and will be used again.

We called them a year and a half ago and were very happy but the latest visit seemed too expensive…read more Two years ago they replaced a whole toilet for $229, which was great, so now charging $125 just to tighten the toilet pump seemed like too much. The guy was great (friendly, professional , knowledgeable and punctual), he checked everything for potential problems, so there's no problem with the quality of the work or customer service, but for something that simple the $60 visit charge should have been folded into the labor costs.