I knew from the first company I called that there were complications to replacing my very old gas…read morewater heater, so I called Texans Water Heaters for another opinion. Brandon immediately recommended switching to electric would be the most cost effective. He called an electrician he has worked with, who turned out to be very reasonable and someone I will use in the future for my electrical needs, and the day after that work completed, Brandon & William quickly capped the gas line and replaced with a new electric water heater. Brandon was correct electric was much more reasonable price, in my case, than replacing with another gas water heater. Very happy I called Texans Water Heaters and pleased with their services every step of the way.

THE MOST EXPENSIVE ONE HOUR REPAIR IN HOUSTON…read more FIVE DAYS WITHOUT HOT WATER. A $1,000 LABOR QUOTE FOR A REPAIR THAT TOOK ABOUT AN HOUR AND THEN TRIED TO HOLD PARTS THAT BELONGED TO ME HOSTAGE WHEN i WANTED TO GET THE REPAIR DONE BY ANOTHER COMPANY. BASED ON MY EXPERIENCE, TEXAS WATER HEATERS SEEMED FAR MORE INTERESTED IN MAXIMIZING THE SERVICE BILL THAN HELPING RESOLVE THE PROBLEM. I CANNOT RECOMMEND THEM. USE EXTREME CAUTION AND GET A SECOND OPINION BEFORE APPROVING ANY REPAIR WORK. We purchased a Navien tankless water heater from Texas Water Heaters in December 2023 (their recommendation), including installation of a new electrical outlet. When the unit stopped producing hot water less than three years later, we expected a straightforward warranty repair. Instead, we spent five days without hot water while Texas Water Heaters turned a relatively simple repair into a frustrating and expensive ordeal. The technician initially told us the motherboard had failed, they were getting weird electrical readings and that labor would be covered because Texas Water Heaters had installed the electrical outlet. Texas water heaters then brought in an electrician, who claimed the outlet was functioning properly. After that, Texas Water Heaters changed course and presented us with a quote of $1,000 in labor (because we hadn't purchased their service package/labor warranty at time of install) to replace a fan and PCB control board, despite the parts being covered under warranty. YES, THEY TRIED TO CHARGE $1000 TO REPLACE TWO ELECTRICAL PARTS COVERED UNDER MANUFACTURER'S WARRANTY IN ADDITION TO THE $89.00 service fee just to come out! The THOUSAND DOLLAR estimate to replace two electrical components IMMEDIATELY raised red flags. I contacted another Navien-authorized service provider, who told me the repair should take about half an hour and that their hourly rate was $175. Unsurprisingly, I chose the second company. The situation became even more frustrating when Navien informed us that Texas Water Heaters had arranged for my warranty replacement parts to be shipped to their office instead of my home. Navien further explained that because Texas Water Heaters had accepted delivery of the parts on my behalf, Navien would not send replacements and I would need to obtain the parts from Texas Water Heaters. When I called to request my parts, I was initially told they had to be returned to Navien. Only after I requested written confirmation that Texas Water Heaters was refusing to release parts that belonged to me did they call back and suddenly agree I could drive over and pick them up. The second service company completed the repair, installed the warranty parts, and performed a full tune-up for a little over $300.

Very quick to answer the call and come out on short notice! They did a great job explaining things,…read morenext steps to prevent problems in the future, etc.

Great prompt service and gave me options for my repair. I will use Cooper Plumbing again.read more

Fantastic work changing out my garbage disposal. Great communication without being overbearing!…read more Work was complete in an hour and at a competitive price, will definitely use again.

New Gen was quick to respond when i called regarding a leak , as well as a loose kitchen fixture…read more The service provider was timely,knowledgeable, polite and the estimate was free. Definitely highly recommend and will call again for any future plumbing needs

We've been having a huge issue with smelling gas and what we thought was a water leak and Mark was…read moreextremely honest with us about what was going on. He told us things he *could* fix but would just be a money grab, and instead recommended fixing only the things that needed attention now. We can't recommend mark enough, and will be using him when it comes time for a bathroom remodel'

I was satisfied with the work they did. Had a water heater installed. They didn't try to upsell me…read moreand the price was fair.

My first time using H-Town and I was very pleased. Great service, field tech, and cost…read more Definitely recommend.

Great, amazing professional service! Thank you so much Claudia for making my appointment so quickly…read moreand seamlessly. Sergy, thanks again for all of your help. I will definitely have you back to replace my two other bathroom commodes. Well done team thank you

Rob was excellent, the first to call, showed up exactly when he promised, stuck to his price quote,…read moreand quickly diagnosed that the issue with my condenser was just a burned wire, not the more expensive repair I expected. What impressed me most was his integrity. He reduced the price based on the actual issue, which showed major honesty and professionalism. That kind of integrity is rare. I would absolutely use Rob again and highly recommend him.

I needed my kitchen faucet changed out due to a leak and Robert @ Problem Solved Plumbing, AC &…read moreElectrical was outstanding. He was professional, knowledgeable, and took the time to explain everything before getting started. The work was done efficiently and with great attention to detail which told me that he truly cares about doing the job right! He showed up on time, had a great attitude, and made the whole experience stress free. These days It's hard to find reliable service like this now days! I highly recommend Robert if you want honest, quality work!

James and Jim (owner) were very responsive and patient with all my questions and taught me why some…read morethings weren't recommended and why they were with a water heater replacement. I didn't feel pressured at all to "close a sale" as I'm working with other projects at the same time for the house. Virgil was apart of the team that did the installation, he did a pristine job. I requested they install a storm collar on the roof for the water heater vent since it was missing from the previous home owner, and they installed and painted it to prevent rusting. I requested they also install the drain line from the drain pan to drain to the exterior of the house, which it wasn't before and only into the garage. They accommodated my requests, were patient, didn't upsell, and have transparent pricing on their website, no gimmicks. Great business model. They got me in touch with a general plumber for other plumbing needs, too. I highly recommend Water Heater Pros for everything water heater related.

The Water Heater Pros did an amazing job. From inquiry to invoice I am highly satisfied. They…read morereached out immediately, helped me understand the process and my options for installing a new water heater. Supported me as I'm out of state, worked with my tenants, arrived on time, worked quickly and was clean. I highly recommend. Very affordable pricing.

H-Town installed the air conditioner unit for my business and believe me it was not an easy task!…read more Yet no matter how many times they had to work on it they did it with professionalism, they were courteous and polite from the owner to the young lady to the repairmen!! I highly recommend! Carla Franklin

Like always in Houston, I was having HVAC issues, and like always, my first call was to Anthony at…read moreH-Town AC Repair. Once again, he went above and beyond. He answered my call well after business hours, had me send him a few pictures of my attic and the problems I was having, and walked me through exactly what was going on and how to fix it. He didn't rush me, didn't try to sell me something I didn't need, and took the time to help me on his own time. My previous review honestly didn't do these guys justice. Anthony saved me a service call, saved me money, and gave me and my wife a piece of mind. It's hard to find companies, like H-Town that genuinely care more about helping people than making a quick buck, but that's exactly what I've experienced every time I've worked with H-Town AC Repair. If you're looking for someone who's honest, knowledgeable, responsive, and willing to go the extra mile, I can't recommend Anthony and H-Town AC Repair enough. They've earned a customer for life.

Honest technicians, they didn't try to upsell me any problems I didn't have. That's really rare…read morenowadays! I requested All in the Family Plumbing to come out and take a look at a smelly drain, he fixed it quickly and effectively with some household items and didn't charge me a dime. Wonderful company!

Recently had Steve come out to replace two drain stop valves and a gas bib in my utility room and…read morehe did a great job. Unfortunately, the builder didn't leave enough space to get to the piping to fix. Steve indicated that he had to cut a small hole to get access to the piping, but that's not unusual in some cases. I was able to cut a square piece of Sheet rock and I did a DIY patch job, no big deal. I will continue to use All in the Family plumbing

Rtd Plumbing parked incorrectly on the wrong side of the street causing me to have to transport my…read moretrash can to the end of the block in 94 degree humid weather. The builder sales person spoke with an employee from RTD Plumbing on site asking if they could move my trash container down the street, so the garbage truck could access it since they inconvenienced me.The RTD Plumbing employee told the builder sales rep "why can't she move her own trash container down the street?" (As if I am inconveniencing myself). After several pleas from the builders' sales rep, an employee reluctantly transported the container and left it at the end of the street mentioning "he just didn't want to get in trouble." After waiting in the heat sweating until the garbage truck could access my now relocated trash container in an abnormal location close to the community mailboxes, I called the main office to speak with management after I dragged my container back home. After discussing with management that on trash days (which is obviously noticed by the numerous trash cans on the street) to make sure that they park so that trash disposal companies (that I pay a service for) can travel their normal route. The guy from management response was "how should he know that it's trash day?" He added" This is normal and that I needed to be patient," like I was the problem! It's not normal for a resident to have to relocate their trash can from the agreed upon normal pickup spot. If this was the city doing work or a medical emergency it's understandable but this no. STOP NORMALIZING INCONVENIENCES! After 2+ years in this community I have never had an issue with garbage disposal accessing my trash can on trash days during construction from any other vendor/contractor working in the community.

This company is horrible. I had them scheduled to come to my house on two different occasions and…read morethey did not show up or even call to inform me. When I called after the second missed appointment the manager was not only rude but said they didn't want to the business. Absolutely horrible customer service and company. Do not use this very unprofessional company.