Stellar customer service by Tim and Cole! Thank you for your patience on a shower trim install. Will definitely use this company for all of our future plumbing needs in the woodlands. read more

Tim returned my plumbing request on Yelp within just a few minutes of me submitting it. He had me scheduled for the following day (it was not an emergency). He kept me updated on when Cole would be here, which I really appreciated. Cole also called to let me know when he was on his way. Cole was very professional & friendly and quickly got my leaky kitchen faucet working properly again & even fixed the hot/cold water on the faucet so they weren't reversed anymore. I will definitely call on PDI again with any of my plumbing needs. read more

I was able to get a rapid response on CHRISTMAS EVE of all times and scheduled a tech to come out as soon as they had an opening. Tim was very helpful getting it scheduled. read more

Provided service requested. Quick and quality work. I have already scheduled for them to return, and do some additional work. read more

Plumbing and Drain Innovations - Plumbing Near Me - Spring, Texas

Call first! Excellent! Owner, Tim, contacted and scheduled within 15 mins. Technician, Cole, came out within 2 hours. Excellent, friendly, knowledgeable service! Will definitely use again! read more

I had a very good experience with this business. They were very prompt and straightforward with Yelp communication. On the day of service, everyone was punctual and wore booties inside our home. The quality of workmanship was very good and they were very careful around the house. We had four bathroom faucets installed. I was very happy with the work that I have planned to hire them again for some additional work. read more

Plumbing and Drain Innovations - New faucet installed on a pedestal sink - Plumbing Near Me - Spring, Texas

Tim contacted me immediately regarding my plumbing issue (toilet constantly running). Within minutes, he scheduled Cole to stop by my house to evaluate the problem. Cole was very professional and quickly fixed the toilet. I highly recommend Plumbing and Drain Innovations! read more

Great service and fair price. I'd recommend this company. Appointment made the same day and work completed quickly.

Great customer service. The owner responded quickly to my inquiry and I had a technician out to my house (non-emergency) in less than 24 hours. They completed a system flush on my tankless water heater. The technician was polite and knowledgeable. He went above and beyond by correcting several install mistakes (done by someone else). We will definitely use them again and refer to friends. I appreciate the quality of work provided. read more

I had several other companies here for ridiculously high estimates, talked down to me as if I was an idiot, and their knowledge was lacking. Finally, I found Plumbing and Drain Innovations Company, luckily. They had excellent phone response to talk to someone, then someone at my home within 2 hours, job done effectively and efficiently!! I highly recommend this company! My service guy, Lazarus, was top-notch, knowledgeable, had people skills too, and cared about high-quality workmanship and attention to detail. Super reasonable prices, highly skilled, and trustworthy. I'm looking for more projects around the house now ;) read more

I submitted an online inquiry this morning, and received a phone call within minutes. They have already been out, fixed both issues before noon and at a very reasonable price. I am very impressed with the service I received and will use them again for any future needs. read more

Our neighbor called us yesterday to let us know we had a water leak. It turned out it was our water heater. I requested a quote via yelp and had a few lined up. Javier was the quickest to respond and was fair and honest in his communication. He arrived on time, and was as courteous and honest in person as he was in text messages. He had us fixed in no time and the cost was reasonable. Highly recommend. read more

extremely pleased with the quick response to my request and their quote. scheduled quickly, plumber called on the way as scheduled and d a fantastic job. we were very pleased and will use PDI again read more

Top-notch service! Tim (owner) responded to my message on Yelp within a few minutes with a quote for installing a new toilet at my quick lube shop! A tech (Cole) was out the next morning. Cole was on-time and very professional. Got a few pictures once the job was completed as I wasn't on-site. I will certainly use this company in the future. read more

Very rude, and impatient. There are a lot of plumbers in the area I would strongly recommend looking elsewhere. BEWARE!!...if you don't respond in a timely manner..the owner becomes pushy and rude...And this is the owner! Can't imagine what the rest of his team is like. Ive recommended interpersonal communication training for him. Or business communication 101. I would give 0 stars if I could. read more

Cole did a great job of arriving early, getting the correct replacement disposal, and returning and installing it in a couple of hours total. He was professional, personable, and knowledgeable and I would call them again. The price was much cheaper than the competition. read more

Showed up on time and did the work quickly and well. I might have PDI fix more stuff down the road. read more

A separate plumbing company came out and identified (correctly) that one of my water heaters was filled with cold water. They provided an estimate for replacement. I asked Plumbing and Drain Innovations to come out for a second opinion. Within a minute, Cole diagnosed the issue as the pilot light had gone out. He relit and problem solved; no need to replace (yet). I've now found my preferred plumbing company for replacement or installation of tankless water heaters. read more

Response very quick, fix very quick and efficient, and very professional! Will call for future repairs.

Within minutes of posting an online inquiry, I received a call, an appointment was set, and Jose was in my home taking care of the issues within two hours! There were unexpected leaks that needed repair that was addressed, and the completed work was AMAZING! I was incredibly impressed with Jose's professionalism and the pride he took in his work. I will be recommending this company to friends and family far and wide. read more

I was looking around for Plumbers who can help to install our kitchen sink. They response fast and provide contact phone number, available time. It's been friendly and nice communication. read more

Awesome plumbers! Best in the area by far! There are many bs, incompetent, lazy, and/or up-charging plumbing companies in the area. Just because they have paid for a billboard in town means NOTHING. All it means is they've likely paid for that billboard by over charging unethically. SS Chiropractors do the same thing around town. Cole is thee best. He follows the Golden Rule and is very competent. I used to manage over 9000 apartments all over USA so I know what I'm talking about. read more

Water heater broke day before thanksgiving, They were able to come out that Monday.  They were on time, after checking water heater out, it needed to be replaced, it was 18+ years old.  They gave me a quote of $1500 to replace, I agreed and they came back in 2 hours with a new one.  Replaced the old one with new one, in an hour or so.  Working great and they also did a super job of cleaning up afterwards, could not even tell any work was done.  Very Happy! read more

Highly recommend! Came on time (actually early). Cole was friendly and efficient. Very happy with results and felt charge was reasonable. Would use again! read more

TEN stars. After using multiple over priced plumbers in the area, Plumbing and Drain Innovations is by far the BEST. Jesse was extremely cordial and informative about the bathtub fixtures I wanted to replace. They provided the proper parts quickly and did an excellent job on the install. Highly recommended. read more

They replied fast and arrived on time. Cole was professional and fixed my problem really fast. Price was fair.

We called them for a leak in one of 3 toilets in our house. They came quickly the next day. They talked us into replacing the part causing the leak in all 3 toilets in house. At a total repair cost of $447 (and my husband had to go buy the parts), the repairs were made. About 10 min after he left, we discovered a leak in one of the toilets, he came back and fixed it. Later in the evening we discovered a different toilet (original one with problem) was again leaking. We had to wait until the next day for him to come out a THIRD TIME. This happened while my son and his family with 22 month old twins were visiting and every time he left I had to sanitize the whole house. While we wore masks, he only had on a neck gaiter. It was intensely frustrating and not a good experience. I'm not sure he even knew how to make the repairs. We are now checking toilets often to make sure there are no other leaks. I would not, under any circumstances, recommend this company. read more