We had a leak in the garage. We weren't sure where the leak was coming from, though, from up in the…read moreattic somewhere or from the pipes at eye level. We just turned the water off. My parents and I were afraid it might be an in-depth kinda job and be up in the thousands $$$ to get it fixed. Called Paul The Plumber, and they said someone would be there within a few hours. The guy got here on time and even texted us about 30 minutes beforehand. He was here for about an hour, had it fixed and good as new, and it only cost $278! We were SO relieved! We'll always use Paul.

Why 5 stars? Because I'm not sure this experience could have been easier…read more --- --- --- The faucet for our kitchen sink had been giving coming a part from the base and not easily threading back in. We temporarily fixed it once, and then after that failed, we literally had it held up with duct tape for two weeks while we were too busy to even call someone out to deal with it. Eventually, enough was enough and we needed to not have our kitchen sink held together by duct tape anymore. My wife did a little neighborhood Facebook page research and mentioned that a lot of people had success with Paul The Plumber. I gave them a call and got an appointment scheduled. My wife purchased a new faucet, in case our current one was beyond repair, but that ended up being moot. The plumber was at our house for maybe 12 total minutes, which includes him taking my credit card for the service charge. He very quickly knew how to fix the problem and it's been great ever since. Something else that was nice was that we were told the plumber would arrive between 3-4pm, and I got a text that he was on the way, scheduled for a 3pm arrival. I went sent real-time tracking of his location so I knew exactly when he'd be arriving, which was really convenient. So our experience was 5-stars across the board and we will definitely call these guys again next time we have an issue.

We loved Thornton Plumbing -been using them since 1987. They were always so prompt when we called,…read moreI mean when you call a plumber, you usually don't want to have to wait around. They always sent courteous and professional people to do the job. Their work and the parts that they used were always top notch. The cost was always reasonable. There was NO charge to diagnose the problem. Our problem was their job. In my experience and opinion, since they have merged with Bradbury... 1. You have to sit through a sales pitch and a long sales pitch about becoming a member of their "club" which they charge for monthly 2. You are no longer assurred of prompt service unless you are a club member. In fact, you are made to feel very much "not worth it" unless you belong to the club 3. Their charges are out of control. There is a $49.00 charge to "diagnose" the problem that by the way we already knew what the problem was - OK just stick a gun in my face and rob me of $49.00 or just call it what it is - we charge you nearly 50 dollars to show up 4. Their charges are ridiculous. They were here around 30 minutes and charged us $170.00 to replace the shut off valve and the water line leading to a commode along with the $49.00 for showing up making the total bill for that simple task a whopping $219.00! I absolutely am looking for a new plumber. This is not customer friendly. This is not honoring a very long-term relationship. This is not maintaining what was an incredible reputation - a company that really cared about their customers and put them first.

What a great company, start to finish they were very nice and FAST. Chris and Shane came over ahead…read moreof schedule and did the job right. Thanks, I will definitely be using your service again if my house is flooding ;)

Great experience with this company. It took him about an hour to get my old hot water heater…read moreswapped out with a brand new one and it worked like a charm. I already knew the model number that I wanted so when he arrived, he already had it with him to install so he didn't have to make multiple or a multi day trip. I didn't go long without hot water. He was very thorough and reasonable in price. Honestly, he had the most competitive pricing in the north houston area as I'd gotten quotes from about 8 vendors before him. I almost gave up til I got to him and it was such a relief. He was an honest plumber, even explaining to me how to properly maintain my heater so that there was no sediment buildup. I will be using this plumbing company for all of my future plumbing needs.

They came when no one else would on the day after Christmas. Walked downstairs to a puddle in our…read morelaundry room. Shut the water off to house temporarily plugged it they are coming to professionally fix. TY

Great customer service, I would recommend them because they…read moreare kind enough to diagnose a leak without charging me. They are a family owned company and I will keep going back to them for services. They are respectful and communicative. They are willing to help a customer out and are fair and honest.

Cailean came out and fixed my parents broken drain pipe under the sink we cracked a pipe trying to…read moreremove a water snake, the office answered on the first call around 6 pm told me a tech would call the next morning, at 8 am sharp I got a call from the tech and he was in route! Not only did they fix the pipe but he was able to upgrade the fittings at no extra cost so that way in the future it would be easier to water snake the pipes leading to the septic system! Everyone has been super friendly and would 10 out of 10 Would refer friends or family to this awesome company!!! Thank you for taking care of my parents home for a affordable fair price!

Jason was absolutely awesome, quick work with a great attitude. Will definitely be keeping him in…read moremind next time we have a plumbing issue.

Absolutely fantastic service! Tom knew exactly what to do, extremely experienced and professional…read more I will be recommending him to my family and friend.

Victor did a great job. Very professional and awesome workmanship. Fixed or shower up like new…read more Victor is very dependable and explains the repairs so you understand everything he is doing 100%. Definitely worth every penny.

Gas smell in the garage, due to water heater exhaust duct work. Hello Plumber handled it…read moreexcellently. Responsive, high end customer friendly. Price was reasonable. I'd give 10 stars if I could.

Highly recommend. Bryan was quick to call us back, able to quote us on some sink work and a…read moretankless heater service and his guys were out the next day and had everything wrapped up in a little over an hour. Cody and Carlos did a great job! Bryan also took the time to recommend a great HVAC company that also did great work and saved us a significant amount of money.. Highly recommend!

Chuck and Josh did a wonderful, efficient and professional job installing our 3 new faucets, and…read morefixing a 4th one. It's like a luxury having plumbing that works! they were friendly, neat and we now have our go-to plumber when we need one. Tammy on the phone was very pleasant and knowledgeable also.

Plumbing source has done some basic work at my house and large project at my rental home. They are…read morevery upfront and do what they say the are going to do. Prices are good, you don't want the cheapest plumber.

If you ever hire this company to do a plumbing job, you'll never call another plumber!…read more They'll do exactly what they say and when they say they'll do it. And it's done...right! Have used them several times and would never consider calling anyone else. Just had Will do a job for us; you just don't get any better than him or the work he does. Thanks, Will. Britt Honea