Highly recommend these guys for not just general maintenance on the AC unit but for their very knowlegeable on the systems and ways that unique layouts, or improper duct installation can affect the way the house cools. I had rooms that were some hot, some cooler, and overall the machine was just running too much making the electric bill go up. They were able to fix some of the leaking ducts, as well as service the unit in the attic and the outside section to make sure that the house would properly cool down. That on top of the UV light i had installed and some new filters throughout, my whole family is breathing better and staying comfortable. Pricing was very fair. Not to mention they are very nice, funny, and polite, great guys to work with, and the office lady is incredibly nice too when she schedules my appointment. Thank you to SWAT and their team. read more

Life savers! I had a debacle experience with another company. So I called in the swat team and they fixed everything!

Very timely and friendly staff. Was concerned that I'd be out several hundred dollars, but the fix was simple.

Always great service. Friendly knowledgeable technicians that deliver efficient quality work @ reasonable pricing. Definitely recommend.

I requested a Spring HVAC checkup for my unit. These guys were very professional and efficient with their service, and all done at a reasonable price. I highly recommend you use SWAT for any HVAC service you need. read more

Our A/C stopped cooling. They stopped by and diagnosed the issue within 10 minutes and fixed it within 30 minutes. Great service

Todd and the guys at SWAT are amazing. Always fast, dependable service with a smile. Have used them for years for personal and business HVAC needs. Latest situation had an a/c system stop working. Tried using a home warranty company for the call but after waiting three days for the company to "assign" the claim to someone in their vendor network, reached out to SWAT. Appointment was set for the following morning and Brandon had the situation diagnosed and fully functional within 30 mins. Highly recommended! read more

Great service and value for money! They were on time and very helpful. I highly recommend the SWAT team.

The tech showed up on time, and kept me informed about what he was doing. Quick, easy and reasonably priced. Very satisfied.

SWAT did some work for us last year (a different A/C) so when we had trouble this year we called. Extraordinarily quick response and appointment timing since this is such a busy time of year. Tod always returns your calls and provides great customer service. Brandon was the tech that came out today and he was great! Diagnosed a stuck ballast in the zoned duct work and corrected the problem with ease. These guys are very transparent (yes, I'm the type person that stands and watches). They will show you exactly what the problem is and provide options. I'm impressed with such reasonable pricing and excellent service. Thanks Tod and Brandon. read more

They did nothing other tan added 2 pounds of freon and told me the AC unit is good. A few hours later it crashed and it has not worked for 2 days. read more

very helpful and knowledgeable Todd was very helpful and responded in a timely manner. I will definitely continue to do business with S.W.A.T Hands down the best company I've worked with read more

CUSTOMER BEWARE!!! Walking pneumonia and almost $30,000 in repair costs: A few years ago we had swat install a new ac unit for our downstairs. Come to find out they did not seal the tubing in the attic and did not level the actual unit which in turn caused hot attic air to mix with cold ac air causing condensation throughout vents and unit. This caused massive mold growth throughout the downstairs vents and unit plenum. I had been diagnosed with walking pneumonia for 2 month before we figured it out by doing air quality tests. Overall cost to repair spring woodlands air techs "handy work": a whooping $29,500 for remediation and duct/ plenum replacement, not including air quality tests and inspection or medical bills for 2 months of walking pneumonia. Not only that, but they did not even install appropriate ac unit size to cool house properly. I thought long and hard about reviewing this company, all things considered, I feel the struggle of small businesses in these strange times, but when it comes to health, no excuse. BEWARE!!! And if you do use this company- have someone who knows what they are looking at check over their work. Or don't use this company at all!!! read more

I'm trying to keep my 10 year a/c going. Today I called because it wasn't blowing cold air. Brandon came quickly, found the problem quickly and had cold air within 10 minutes. Brandon is friendly and experienced, just like Tom. Great service from great company. I strongly recommend SWAT. read more

All you need to know is: They showed up on a Sunday morning. And perfectly fixed my broken A/C. Great service and good prices. read more

Buyer Beware! These guys were called to address low cooling on the upstairs AC unit. Brandon and another gentleman came over and after not being able to troubleshoot the issue effectively, ended up opening the working downstairs AC unit and changing the capacitor on that which was working just fine. I repeat, THEY REPLACED A WORKING COMPONENT ON AN AC THAT DID NOT HAVE ANY ISSUE. Not convinced at the solution, I opted for their 99 dollar diagnostic check on both AC's. The report failed to let me know that upstairs AC was not working right even though I WAS TOLD THAT IT WAS A COMPREHENSIVE CHECK. I then called Brandon back the same day and he kept insisting that no work was done on Upstairs AC and he didn't know why it was doing that. He still came and went to the attic to chip some ice on the upstairs AC. After that he left. You would think that a comprehensive report would mention an ICED UP UPSTAIRS UNIT. It DID NOT. I was charged $280.00 to replace a working capacitor. I was then charged $99.00 for a broken report that did not give me any clarity or facts on my broken upstairs AC. When i reached out to the owner (Todd), instead of listening to my feedback, got defensive and said that I was not being fair to Brandon and that I did not know whether Brandon did more then chip Ice on upstairs AC. Well I do Todd, because I have cameras everywhere on my property and I know what was done. It is all on tape! You would think that a comprehensive report would mention an ICED UP UPSTAIRS UNIT. It DID NOT. I will pose here the same questions that Todd has so far not responded to me on: 1). Todd why was I charged $280.00 for a capacitor on an AC that had no issues as that was the downstairs ac? 2). Why would you even work on an AC unit that was working just fine? 3). Why did your $99.00 diagnostic test fail to detect performance degradation issues on my upstairs Ac unit especially since that was the unit you were called for? 4). Besides chipping ice on upstairs AC unit on your second call and after the diagnostic, what else did you do ? Your turn Todd. I will be following up on other review sites, BBB, and eventually small claims until Todd comes to the realization that what his employees did was wrong and was outright dishonest. This is not about $. Buyer Beware! read more

Todd's crew came out to install baffles in my duct work to help divert more air to my daughter's​ room. The technicians found that the​​ existing system had baffles installed, but they were covered with mastic so I never say them. They opened one that was closed, then performed an Air Balance, and charged​ me half of what I was originally going to pay. Saved Money AND accomplished what I needed - Honest guys indeed. Thank you SWAT!!! read more

We texted Todd the night before then the next day Brandon was out and had to add 4# R410Awas gone in less than 30 minutes everything cooling fine. read more

We've used SWAT since the company started as we had prior experience with the owner, Todd, on other repairs. They have always responded timely and fixed the issue that day with a reasonable price. SWAT always tells us up front what the cost will be so there's no surprises. They have even given us advice on common maintenance that we can do ourselves to avoid repairs in the future. We highly recommend them to our family and friends. read more

Todd does a great job and I know multiple people who are very pleased with his professionalism and effectiveness. He's also a great guy and an active member of the community as he is a captain in the Spring volunteer fire department. If your house is too hot it's time to call SWAT! read more

I had Todd Polonski come to my home because I could never get the temperature in my master bedroom stabilized. It was too cold in the winter and to hot in the summer. One trip to my house and the SWAT team fixe my system to provide cooling and heating that is consistent throughout my home and I could not believe the price. I highly recommend this company and Todd, you are the best! read more

SWAT is such a professional group of people. There technicians are very helpful with any and all questions, very skilled at what they do and make sure each job is done to their standards. I would recommend them to anyone who needs a/c and heating repairs as well as for the placements of new a/c units. Very good company! read more

Explained that I needed rusty ac coil pan replaced. techs came and gave my wife a quote of 6-8k for a complete system. Never addressed replacing/repairing the coil drain pan or even if the coil could be repaired or needed replacing. As the blower isn't broken and only 5 years old, and the compressor isn't broken and 5 years old, they showed they were only interested in getting a complete system installation, no repairs wanted. Run very fast from these folks, unless you like to give your money away. read more

I called on a Friday when my A/C wasn't cooling. I was told that someone would be here by 2:00. 2 techs arrived after 3:00. My husband told them right away that the drain line was stopped up. They said that they would take care of it. After going into the attic, we were told that the run capacitor was out and needed to be replaced. We told them to do it. We were told that they tried to blow out the stopped drain line but there was a little resistance, but it should be fine. They did nothing else and left. They were here less than 20 minutes. After they left we noticed that the drain line was still stopped up. One of the techs shows back up at our front door and said he forgot one of his tools in our attic and wanted to get it. After getting it, I told him that the drain line was still stopped up. He said he would let the office know and someone would come back over the weekend to fix it. We heard from no one. Monday morning my husband called the office and was told someone would be be sent out. The same tech shows up and said that it would be $175.00 more just to come thru the door. He also said we needed a maintenance agreement so it would be checked each season. This is after we paid them $228.00 for maybe a $30 part and 15 minutes of labor. These people are a rip off. Beware!! I will never use them again. We called someone else out and he spent two hours here and fixed it for less money. He cleaned our coil which was filthy and it was low on Freon. Had they not been in such a hurry to get out of here for a holiday weekend, maybe a better job would have been done. They get off at 4:00, so I'm sure they were in a hurry to get they're weekend started. Very shotty work. I was also told an invoice would be emailed to me, which i never got. I do not recommend these people!! read more