I can't say enough good things about Platinum Air Solutions and Jonathan Ray. Finding an honest,…read moreknowledgeable HVAC contractor isn't easy these days, but I was fortunate to find Jonathan. He installed a new central air conditioning and heat pump system in my home, and the quality of the installation was outstanding. You can tell he takes great pride in his work. Everything was installed neatly, professionally, and with attention to detail. Jonathan also reworked and rehung my ductwork to improve airflow and efficiency, installed a surge protector to protect my new system, and corrected several other issues that had been overlooked before. He didn't just replace my old system--he made the entire installation better. He also saved me a significant amount of money compared to other estimates I received, while still providing exceptional workmanship. That's hard to find. About a week after the installation, he came back to make sure everything was working properly and to see if I had any questions or concerns. That level of follow-up says a lot about the kind of person and professional he is. The new system cools my home incredibly well, and I couldn't be happier with the results. If you're looking for an honest, highly skilled HVAC contractor who truly cares about doing the job right, I highly recommend Jonathan Ray and Platinum Air Solutions.

Solid company , call them up and use them. They can help you with your needs. They know what…read morethey're doing .

This company is a complete scam. They sent a technician out to our house last week. We called them…read morefor a routine cleaning. Two new parts and thousands of dollars later. The AC was making so much strange noise that our plumber said "the guy who fixed your AC made it worse." It sounded awful. Came back from vacation and the unit is completely dead. They obviously broke it. Avoid at ALL COSTS. I am so angry we called them.

My upstairs AC unit stopped cooling yesterday so I called and they got me scheduled for today…read more Johnny R. came out and assessed the issue and within a hour had the unit cooling my upstairs again without costing an arm and a leg. I have trusted the owner Steve and his team with my HVAC units for 15 years now. I wouldn't use anyone else.

I am beyond fed up with AC companies and their absurdly overpriced systems. Unfortunately, this…read morecompany is no exception. To be clear, the technicians at Texas Mechanical Strong were great. Professional, respectful, and clearly doing their best. My issue is entirely with the owner. I was sold an $8,000 two-ton, two-speed unit to service a roughly 600 sq ft master bedroom and bathroom. Even with my limited HVAC knowledge, I knew the unit was oversized. But the owner was extremely confident and assured me it was the right solution. It was not. The system has been a complete failure. Humidity regularly exceeds 60% RH, and trying to correct this has turned into a drawn-out mess. And the unit itself is only half the problem. The other half is the owner, Rey. Because the system wasn't performing as promised, I had to repeatedly call the company to inspect it. That is not my fault. I was sold a product that does not do what it was sold to do. During these visits, his own technicians told me that the owner referred to me as an "annoying customer." They also questioned why this particular unit was ever recommended for such a small space in the first place. I understand I was working within a budget. What I don't accept is being sold a poorly suited system just so the company could hit a price point. What made things worse was Rey repeatedly insisting that I demanded RH in the 50s. I have zero recollection of ever saying that. When I pushed back and pointed out that 50s is not the only acceptable or realistic target, he became defensive and sarcastically suggested that maybe he "isn't an expert" and "doesn't know what he's doing." He also claimed he has the same unit in his own home and that it works great. That comparison is meaningless. His home is far larger than a 600 sq ft space. The final straw was when they came out to run tests and told me they would return a week later. Whatever adjustments were made actually made things worse. Humidity began spiking into the 60s and 70s. I reached out to Rey directly and was completely ignored. I genuinely feel bad leaving this review because the technicians were solid, and they are the only reason this company isn't getting an even lower rating. But the way this situation was handled at the ownership level was insulting, dismissive, and unacceptable.

Call because we had no AC and had one quote but my friend told me about this company and said they…read moredid free estimates. I called made an appointment for 3. This must be the witching hour for HVAC (first company's appointment was for 3 as well and didn't show up till 5). An hour after he was supposed to be here called and said it would be another hour. So ok. He gets here and it's too hot in the house for him...we were living it!!! He then proceeds to look at the unit and say it is too old and will be an exorbitant amount to replace . But they will give us a good deal. Did a credit check and called back with a different plan and proceeded to pressure us into buy their Lennox. Didn't happen. It was more than just showing up late...

Joe Fuentez is the best AC repair man. He has been in the business for about 20 years and trained…read moreunder his father. He knows his stuff and researches everything. He treats his clients like family & finds best solutions. He makes calls on weekends and even holidays. During covid19 times he is wearing a respirator mask..top of the line to protect not only himself but his clients!!! He is social distancing and following all of the guidelines while servicing his clients. He also was ahead of the curve installing top of the line UV lights in your AC vents..UV kills covid19.

Joe fuentez came out the same day I called after explaining we had some torn ductwork that need…read morereplaced He came out and offered a lower quote than all the others quote from much larger companies, he also tested both AC systems in our home and found a leak in upstairs system that was 14 years old With the money saved on ductwork we replaced AC system Getting on the schedule and getting materials took a few days but very happy with the service I highly recommend

Be Cool came to our rescue after a botched furnace install done by another company…read more Beau is awesome and tries to save you money wherever he can. I am so grateful I saw him recommended on our neighborhood Facebook page! Do yourself a favor and give Be Cool a call. You will be glad you did.

This company was amazing at first. I moved into my home in 2023 the ac system was older and Bo came…read moreout and did a few service calls. Then he gave me an estimate on a new Rheem 5 ton outside unit for 8,000.00 to finance with Synchrony bank. He assured me with maintenance this unit would last 25 years. He also explained that eventually I would also need to replace the inside system but it did not need it at this time. As time went on we started having issues with my inside unit. Bo came out the blower had to be replaced I paid them another 1500 to replace it. It kept happening when I asked him for an estimate to replace the inside unit he stated that I would have to replace the entire system even the outside unit he just installed less than 2 years before. When I asked for an explanation he stated they just passed a law that R-22 freon was no longer being manufactured so there was not an inside unit compatible with my outside unit. I am still making payments on the outside unit until October 2026. Bo tried to get me to install another system with him for 13,000. My husband and I could not pay that we had to go without A/C in our home for over a year. I got a couple of quotes from other A/C contractors they stated that Be Cool put to big of a unit on our home which stressed out the inside unit causing more humidity and it to run non stop breaking the blower I had them replace. They also told me the freon issue for the R-22 has been an ongoing since 2010. I got no compensation from this company for there mistake nor did they ever reach out to try and resolve the issue. I would not recommend using this company.

Wes thoroughly evaluated my air conditioning requirements. During his visit it was clear he has a…read moredeep fund of knowledge and was very creative in addressing our concerns. I recommend him without reservation.

Our air conditioner was not running properly and they had someone at our house the next day. I…read moreliked that they texted a picture of the tech that was coming beforehand. He quickly realized the issue and didn't try to upsell us on anything. He also noticed an issue with our plumbing that we weren't aware of and suggested we call a plumber. That was very much appreciated. Definitely recommend.

I was initially concerned by the lack of Yelp reviews, but after meeting the team I found out that…read morethey were experienced professionals who have been in business for decades. I had two additional HVAC ducts installed and the team did an excellent job from start to finish. During the quoting process (which is free), Stefin was very knowledgeable and knew exactly what needed to be done. The price on the quote was also very competitive. John and Roy were on-time and professional during the installation and did good quality work. Velocity Air will be my go-to HVAC guys from now on.

John the technician solved the problem and immediately fix it. We had a blockage from our dryer…read moreand he knew exactly what to do.

Ill give Brian a star as in the beginning he was awesome and got us the unit we needed and mad sure…read moreeverything was working correctly. Then we decided to upgrade our system and of course he was anxious to help however after he installed it he said he only temporarily seated the plenum and would come back and permanently seat it for us. When we called him to get it done he made appointments and never showed up. Then he started just ignoring us. Now the air handler is leaning and condensation pipe is leaking because of it and I am retired on social security and no longer have a savings to pay someone else to fix for me. I am at my wits end with being screwed. Not sure what to do.

I was very pleased when the technician came out today and did the winter check up.. Come to find…read moreout I needed a new control board .. Which would explain why are AC was kicking on and Off like it was... They also clean the coils and explained everything to me and how it will work. Definitely will be doing business with them again.. The lady then answered the phone to set up the appointment with very professional instruments. And the technician was very informative on everything that was going on and was very swift to fix it because I have children at home in a miniacal condition.. Thank you guys you all are wonderful I would definitely recommend you