Called Mitch one evening to help with my broken air conditioner; he answered right away and set an appointment for first thing in the morning. He was very knowledgeable and was able to fix the problem with a replacement part within 30 minutes. Thankfully, now the AC is working great again! read more

Going without AC in Texas is a hard thing to do. Proline got my home system up and running again quickly, and the owner of the business spent a lot of time walking me through everything they did, making sure I was happy with everything before they left. I feel like they really went above and beyond on this job. If you are ever in need of air conditioning work, call Proline. read more

Proline A/C & Heating Services - Heating & Air Conditioning/HVAC Near Me - Magnolia, Texas

it's rare that I will take the time to write a review but in the case of Mitch and his company, it's a pleasure! He was early honest and did an amazing job. His crew was neat clean and they were super respectful If you are looking for an AC guy who honestly cares about his reputation and has integrity you found it! Mitch is a true Texan and his word is his bond! Definitely highly recommend! read more

Mitch was awesome! He called before he came, arrived within the given time frame and was finished quickly. He obviously takes safety seriously, wearing a mask. Friendly service, extremely fair pricing! He helped me fix the AC with no extra expenses. We will be using him for all our AC needs! read more

Mitch with Proline AC & Heating Services is fantastic. We had our AC go out in the heat of the summer last year and needed some help fast. Proline popped up in my google search, he had great reviews, so I gave it a shot. I cannot even put into words how happy I am that I did. He responded within 30 minutes (on a Saturday) and came straight to us after he finished up the call he was currently on. He quickly identified the problem and stayed well into the evening to get our AC back up and running. Talk about customer service!!! He's extremely knowledgeable, honest, hard working and his work is impeccable. He is now our go-to for any AC/Heat needs. He always responds promptly, explains in detail what the issue is, provides us with a quote before he starts working and won't leave until the issue has been resolved (unless, of course, he needs to order a part). It feels good to know we have someone that we can count on and trust. If you find yourself needing AC/Heat service, call Mitch!! You'll be happy you did!! Mitch, thank you again for always providing excellent customer service and trustworthy, dependable work. ~Angela read more

My biggest thing with any business is being ON TIME!! Thank you Proline for keeping the time frame we set and being there with a professional attitude and ready to work! If your looking for a no nonsense company I would choose Proline. Thanks!!! read more

Proline AC is top notch! my AC was on it's last leg...i had a newborn at home so, I needed someone to fix my AC quickly! Proline came out that day and I finally had cool air again!! me and my baby were very pleased! will definitely use this company again and would recommend them to anyone. read more

Fast response, honest work, reasonable pricing, trustworthy recommendations. I would definitely recommend this company after using them. We had a whole unit replaced and it's wonderful. read more

8-2016 Contacted Mitch last August when my AC went out. He and his team were out the next Day installing a new unit! They even had to replace more than what he quoted yet he stuck with the original quote. It's not very common for a business to stick to their word if more work needs completed. 8-5-2017 We came home after being out of town for the day to some water seeping through the attic access door. Called Mitch the next morning, he dropped everything he had going and drove up from Galveston on a Sunday morning to check my Unit. Turns out my drain line was clogged, I learned my lesson for skipping the spring service check/tune-up. In my opinion he has excellent customer service and support. I've done business with many different AC companies and I think I've found the one I'll call time and time again. read more

I wish I could leave 6 stars as I cannot say enough about Mitch. He went above and beyond to help us when our air conditioner motor went out. He came out THAT DAY, regardless of the other calls he already had lined up. Not only was he professional and extremely knowledgeable, he was very nice and honest. He gave us a quote after assessing the unit and, despite a few extra things he ended up having to do, he stuck with the original quote. He stayed until 10:30 p.m. to finish the job!! The pricing was also incredibly fair as other quotes I received (from the big companies) were almost double. This is a hard working man who owns his own company and does whatever it takes to make his customers happy. If you ever find yourself in need of an AC repair, CALL HIM!!! You just don't find service like this anymore. THANK YOU, Mitch!!! (P.S. Don't let the one negative review turn you away. There's always going to be 'that one person.') read more

We have been using Proline AC & Heating for at least 5 years. I used to recommend him to any friend who was looking for an AC service, but the last time Mitch D. came to our house to service our unit, we were so disappointed that I will not call him again. Hours before Mitch came to our house, both our upstairs and downstairs unit s were working, but according to our Nest app, the upstairs unit was running much longer than usual. My husband used to work on AC units, so he knew something was not right ("probably low on freon"). I called Mitch and he was able to come out that afternoon. When he arrived he told me my neighbor was not happy with him because he "mistakenly" followed her through the "resident only" gate. He then checked out our system and told me 3 parts needed to be replaced, two of which were under warranty. He needed to run to get the parts and was going to come right back. While he was gone, the HOA representative from our neighborhood must have called him to say that he was caught on camera driving through the wrong entrance and breaking the arm/gate. He was going to have to pay for the damages. Needless to say, he was upset when he returned. He went to replace the parts and SUDDENLY we need a whole new unit! He showed my husband, which my husband confirmed the unit was no longer working. We know it was working the morning before Mitch came, because the entire house was cool. The day after Mitch came (and before the new unit arrived), it was obviously hot in our downstairs, so there was a big difference between the two days. We told him that it was all quite suspicious. I would never recommend him to anyone again. I hope that my experience helps educate others. We don't know what happened that day to that unit, but hopefully something like this doesn't happen to anyone else. read more