It's not easy deciding on a pest control service. These days we have to consider the level of the problem, and what we are willing to do to reduce the use of toxic chemicals in our homes and gardens. The environmental element was really important to me and so I was looking for a service providing a non-toxic product. I decided on Naturalcare and found Nick and Steve to both be helpful and responsive, and the office staff extremely eager to help. I'm very particular about insect control and appreciate the plan I got which ensures I'm kept happy and I'm grateful for their services :-). They have done a great job. read more

Patrick has been providing my HOA and PM jobs with excellent services for all types of exterminating projects.

Patrick always does an awesome job. He's very thorough and very efficient. He's personable and if I have questions he always takes the time to answer whatever questions I might have. He's very knowledgable and he cares about his customers. read more

I wish I could give this place zero stars. The lack of communication and customer service has been incredibly frustrating. An employee came out once for treatment and never returned, claiming I had insufficient funds. Before I could fix the issue, my mother was hospitalized and I had to step away for over a month to take care of her. When I finally paid the full balance and called to reschedule, I was given the runaround for three weeks straight. Every day I was told things like, "They're in a meeting, they'll call you back," or "They're in training, they'll get back to you," yet I never once received a return call. After all of that, I received an email saying they would only refund half of what I paid and refuse to provide the service altogether. Unprofessional, untrustworthy, and completely disappointing. read more

Patrick does a great job and is so polite and nice. Always lets me know when he arrives and when he leaves so I can close up my garage and gates. Thank you, Patrick. read more

Nick provided excellent service and patiently answered all of my questions. I highly recommend this company and this technician.

Nick was very thorough. We appreciate the attention given to the property. We also appreciate the use of a more natural product! :)

Always perfect and on time. Wonderful service. Been very satisfied for several years.

UPDATE: I received a call from one of the owners and remedied the issue. They had used a different solution the second time they came out but not sure why. Just for reference, ask for the oil based solution that doesn't leave residue. It does have a citrus smell that goes away after an hour or so, which I don't mind at all. I really appreciated their attention to customer service after I had left my Yelp review so I had to update my original review. I reinstated my recurring service in hopes this was a one-time inconvenience and have high hopes that we'll be happy with their future services. We only used this service twice with the intention of keeping them on a recurring basis. The first time they came out, the owner was super pleasant and explained what he sprayed and packets he left in certain spots and why. The second time they came out, I received a text saying they were on their way. I waited 2 hours and I finally texted them. They stated they made a mistake when texting ahead and that they had already come out and serviced our home. Well, I wasn't aware that the second service was only for exterior unless requesting otherwise, which was fine (I must have not understood the services schedule). They offered to come back out to spray the inside of my home at no additional cost. So they came out once again, received a text 30 mins ahead of time and arrived promptly. This time it wasn't the owner but they were speedy and were on their way. Unfortunately, the spraying around my place left a heavy residue EVERYWHERE. I called their main number and mentioned the residue and asked what to do. The nice lady on the phone stated she would call me back after she asked the tech; she called back and left a message saying it was okay to wipe some of it off. I thought, no big deal. As I went through my townhome and wiped it off, I just kept thinking how much of a hassle it was. There was spray on my kid's playpen, chairs, doors, stairs, all baseboards, stove, dishwasher. I definitely did not have this issue the first time they came out. I decided to cancel future services since it created more work for me (light work) which I could have easily spent that time spraying my home myself so it kind of defeats the purpose to hire this service out. read more

I was given a time window for service. Two persons came on time - one was working outside around the house, another one inside. Explained everything, answered all questions, were done in 30 minutes or less. This was preventive treatment, I didn't have any pests. Will see how good their formula is, warranty covers time period between services. read more

Ever since we switched to this company we've been insect free! We had a pretty severe ant infestation in the middle of last year and with one visit they knocked it out completely. We have been doing quarterly sprays and haven't seen any insects since! I highly recommend this company, they are all super friendly too! read more

Horrible. I've asked them to come fix my cockroach and ant problem several times, and the very next day they are back. Whatever they do does NOT work. It is an absolute waste of money. I have given them several opportunities to fix the problem, and they have failed every time. DO NOT USE THIS COMPANY. read more

I was fortunate to find Natural Care a few years ago and wonder how others live in Houston without them. They have eliminated mosquitoes from my property with their magic buckets. I have no critters in my house. This is a really family owned business with great, friendly service. Highly recommend! read more

We signed on with the mosquito service since we live by a bayou in Katy. Summers here are brutal. Within hours of putting out the pots, mosquitos were gone. It was too good to be true. We'd go for walks at night and once we left the perimeter of the yard, we'd get attacked by mosquitos but once with a few hundred yards of the mosquito pots, they were gone. We'll never not have this service again. Our rep Nick was always on time, professional and communicated about the service extremely well. I have recommended the service to at least 10 of my friends and would recommend to anybody considering it. read more

I chose NaturalCare because it is safe for my cat. I have not had any issues with pests since the service started. They are polite and courteous and have excellent customer service. read more

Yelp has done it again, they helped us find a wonderful company!!!! We used the automated system and were able to compare quotes and select a pest control company. We are very pleased with them!!! A technician arrived this morning prompt and on time and they let us know what the pests issue was and had a professional and detailed treatment plan. We really appreciate their kindness and also how knowledgeable they were. Thank you so much! read more

Professional, courteous, timely, effective service! We have used this company for serval years now and have been thoroughly pleased.

Excellent service, the staff is super attentive, and they use all-natural non-toxic products. Highly recommended! Also, check out their cleaning services read more

I am incredibly pleased with the services I received. They came out evaluated the problem, we discussed their findings and developed a plan of action. As soon as the weather permitted, I was able to get termite treatment at my home. They cleaned up as much as they could after they completed the job. Call and schedule an evaluation if you have infestation of termites. Gen Williams read more

We have used Natural Care Pest Control at our business, CryoTexas, for well over two years now. We have been so pleased with this company! They are very professional, knowledgeable and have integrity. The pricing is affordable and the service itself is outstanding. I love that they can treat our cryostudio while our clients are present. The all natural spray is not overwhelming, it actually smells quite pleasant. We have not had an issue with bugs since starting the service, the bugs seem to avoid our cryostudio now completely! I highly recommend Natural Care Pest Control. read more

I've been using the cleaning service for a while so I tried the pest control. I had been having issues with Orkin. Naturalcare came out and started by sealing the house. Then they treated. That was a while back and I've seen no roaches, rodents,or anything else. read more

This company advertises on Google that they do one time extermination but then want to rope you into expensive contract. Then they tell me that it is to avoid complaints rather than to multiply their revenue read more

Switched over from a chemical company about 4 months ago, which I had a lot of issues with (scheduling issues and sprays not lasting the full 8 weeks). Naturalcare provided a quick and reasonable quote and they show up when they say they will show up. They do a thorough job with no issues until the next scheduled spray. Natural products are a plus and doesn't stink like the chemical sprays do. I was surprised there wasn't much of a price difference when I switched from chemical- but natural is definitely better with kids and pets around. read more

Naturalcare have been great to deal with for the last couple of months since we have been using them. They are a friendly and knowledgeable bunch. They use a natural solution and it has been highly effective in controlling various pests around the house compared to not having a pest control service; we saw an immediate difference after the first visit. read more

Very professional and always friendly. Consistent service, always call the day before and on the way. Fair price and great service. Have recommended to friends and neighbors. read more

When this company was formed, it was outstanding. But, I believe the original owner has departed, and the service has been going downhill ever since, so we have decided to switch to another pest control company. read more

I have used Naturalcare Pest Control for 2+ years now. I was searching for an effective alternative to conventional pest controls and the dangerous chemicals that are harmful to humans, especially to kids. My granddaughter and great granddaughter were living with me then. This service is wonderful. The essential oils are very effective. Bugs hate them. After about 2-3 months I have not seen any bugs, not even tree roaches from the pine trees. I highly recommend this service. Especially to any families with children who want to protect them from the toxins and poisons in most exterminators' products. read more

Nick is very knowledgeable and professional. Great personality too. Bravo. Highly recommended

I have pets and for me making sure that we all could enjoy our backyard without mosquitos while keeping my furbabies safe from dangerous chemicals is important. I went with this company because of their pet friendly method of pest control. And I am very glad I found Naturalcare Pest Control. I noticed the decline in mosquitos within the first month of service. They send me reminders the day prior to service which I appreciate greatly. They are always professional and very responsive. I find their pricing to be reasonable as well. I highly recommend!!!! read more

Excellent staff, excellent service and very quick to respond!

I really thought I'd love natural care, but the whole process turned out to be a disaster. The services never resolved the problem. As a matter of fact, it spread ants throughout my home. They came back for a 2nd time, still no resolve. After calling multiple times and attempting to cancel the subscription for a service that never worked, I was advised that I would be charged a cancellation fee or they could get more aggressive and use synthetic products. This of course defeated the purpose of going with natural products to begin with. Being pregnant I didn't want to go this route and was surprised at how the company handled the situation with their recommended products not working. read more

Very friendly and knowledgable employees who took the time to explain the process, reasoning behind each action and thoughts behind specific pest treatments. So far the pest treatment appears to be effective. read more

We've used this company twice now and are so impressed!! You'll get results. Plus we forgot to put our dogs water dish away while they sprayed today and they did it themselves. Highly recommend!! read more

I've had the best experience with Naturalcare! They are very professional and responsive. They do a very thorough job and are less expensive than competitors. All the Naturalcare staff are very friendly and flexible. Their products are pet-friendly, which was important to me. I would highly recommend their services. read more

Nick came out today to do a walk-through/evaluation. He showed up EARLY which is awesome for a pest control company (mine are usually late...). He gave me a 30-minute text-ahead, which gave me plenty of time to get home from work to meet him. Nick was briefed on the issues I have been experiencing ahead of his arrival, and he talked me through solutions right away. He demonstrated excellent customer service and a very strong knowledge of his industry, and because of this, I decided to set up recurring service. I've been a client of NaturalCare Cleaning for almost a year now, and I'm glad to add NaturalCare Pest Control to my list of service providers I can trust. Thanks Nick! read more

Chad is a real honest and professional guy. I requested inspection on my rental for termites and he was honest enough to let me know no termite treatment is needed after thorough inspection. I am very pleased with the service. Totally recommended. read more

Amazing service, very knowledgable and thorough! Way better than any other pest control company we've tried before. Also love that the products they use are natural and pet/kid friendly. Definitely recommend to anyone looking for a great pest control company! read more