Tyree always does a very thorough job; both inside the house and out. He always listens to any concerns we have and addresses them promptly.Keep up the good work! read more

I wanted to take a moment and recognize Berrett Pest Control, along with one of their service technicians, specifically, Mr. George. We have a brand new RV that we are using as a home away from home for work. We began seeing critters moving around inside after returning to our camper from a recent vacation. Harmless spiders, but all spiders are tarantulas in my household! Especially when they are crawling across the bed comforter. We had a problem, I needed the camper sprayed ASAP if I was to convince my wife to sleep inside again. The next morning, I got to work and searched online for help with our critter issue. I contacted a first, then a second local Pest Service business. Neither could fit me in the same day, and I totally understood. I knew I couldn't give up! The third phone call was to Berrett Pest Control. A very professional and knowledgeable person was on the other end of the line and eager to solve my dilemma. A little more than 3 hours later....Mr. George called to let us know he would be arriving at our campground in 30 minutes. Jackpot! My wife had nothing but positive things to say about the visit and did much bragging on Mr. George. She said he was super friendly and professional during his visit, and enjoyed him sharing his critter knowledge and advice. As a husband at work with a wife with a spider phobia....very much appreciated! - The Kirkpatrick's @ Seaside RV Resort read more

Hello-- I'm writing to hopefully rectify a situation in which your company has done less than stellar performance on all parts-- yet still choose to charge me even if I cancelled over a month ago when yalls services did no good. I am an attorney liaison with attorneys who would have a field day with your company. The way the business is being conducted is very bait and switch like-- and I promise I will let everyone know that If better service, overall, is not being done. If I don't stop being charged from your company when I'm not even getting services, and if I am not refunded immediately, I will take legal action. Given the documented history I have with the less than mediocre services from your company, I would appreciate this issue rectified sooner than later. read more

Horrible company - NO ETHICS or customer service. Signed a contract with this company for trapping a rodent in the attic, it was never completed and they refuse to refund the money. They took my $1400 and have no courtesy to complete the job or refund the money. When called, they won't even call you back. Do yourself a favor - never deal with company and find someone else to do your job. read more

Berrett Pest Control - Installed horrible metal pieces and thought the racoon won't remove this - Pest Control Near Me - Houston, Texas

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Tech arrived and introduced hisself, described what his treatment plan was and went to work. He worked alongside my yard dog keeping him in the designated area . read more

Great job They were on time really good communication Good follow up. Sounds like they will be removing and replacing traps in the attic. read more

Our technician, Sebert, did a wonderful job addressing all the concerns and issues. Would definitely recommend him to anyone. Keep up the good work. read more

I inquired about their services and pricing, and since then they have been hounding me for a $50 invoice. They never came out and they never provided any service but the $50 invoice has not been removed. Even after calling in and telling them that they never came out to my house! 0/10. read more

Terrible service. They make excuses as to why they cannot kill spiders and they refused to have the owner contact me. We had 4 homes with them. Changing to Hart Pest Control. Avoid the hassle. Do not do business with Berrett. I gave them 3 chances to get it right. They also tried to bill me for a service that was not produced which is illegal. read more

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All but 1 technician was actually thorough showed up late several times didn't show up once. Sprayed in rain after telling me they can't spray in rain. Saw no noticeable difference from months of sprays. I left an initial review and the business owner messaged me and asked to take it down. Customer service takes forever when you try to call in about anything. All around frustrating and worthless experience. read more

Jesse arrived and went right to work. I introduced him to my pets; he took it from there finished in no time. Mosquitos be gone!

Dane always does a great job. He even puts up with me moving my group of rescue dogs around lol. The company sticks to the time they say they will come and they are knowledgeable. We have used their services for 15 years, and have been very happy and plan to stay with them. Thank you! read more

Excellent service provided at all times. Timely and always keep us informed on what they are doing to keep us pest free.

First treatment on our home with Berrett and our technician, Jack, was very professional and knowledgeable. He was very polite and friendly. It was a pleasure having him as our technician. Will continue to use Berrett and highly recommend them! read more

I've now used these folks a couple of time through Groupon's. They are educated, thorough, and don't mind taking the time to explain things to you. Highly recommend these folks. Beyond having a friendly fellow on site each time I've used them, I was also pleased to find that someone actually answered the phone on a Sunday to help me schedule the appointment. What, a customer focused company that knows that many people work during the week and take care of house items on the weekends? Wow! William was my most recent technician. Thanks, William ! read more

Do NOT waste your money on this company -- they are completely incompetent and failed on every level. We hired them for attic sanitization after raccoon removal and they simply sprayed disinfectant ON TOP of the raccoon feces and left it there. That's not sanitizing -- that's a joke. The whole point of sanitizing is to remove the waste, not spray around it! This is false advertising. On top of that, they treated our backyard for fleas, had to come back THREE times, and made absolutely zero difference. Look elsewhere. Seriously. Waste of money. read more

Joshua at Berrett has been taking care of us for years. He is prompt, thorough, friendly and personable. It is always a pleasure to see him. In addition, everyone else at Berrett has always been very helpful. If your call answered quickly, and excellent service, call Berrett. read more

The new technician was friendly and seemed thorough and well-informed and ready to go the extra mile. We've always been happy with the technicians and he more than lived up to the high standard. read more

Sebert has been our FAVORITE technician with Berrett Pest Control. We have referred Berrett specifically because of Sebert! He is always helpful, knowledgeable, friendly, and professional. Thank you Sebert for taking care of us and our property :) read more

Great service at a great price!!! The technician was efficient, professional and answered all questions!

5-Star Review for Adrian at Berrett Pest Control I want to give a huge shout-out to Adrian from Berrett Pest Control for doing an outstanding job treating my home for Pharaoh ants. From the moment he arrived, he demonstrated exceptional knowledge and expertise, taking the time to explain the process and answer all of my questions. His friendly attitude, professionalism, and attention to detail immediately put me at ease and assured me I was in great hands. Adrian went above and beyond to ensure the job was done thoroughly and correctly. It's rare to find someone who combines technical skill with top-tier customer service, and he should absolutely be commended for his hard work and dedication. If you're dealing with pest issues, I highly recommend Berrett Pest Control -- and if you're lucky enough to get Adrian, you're in excellent hands! read more

OVER PRICED /UNORGANIZED /TERRIBLE MANAGEMENT /FAKE WARRANTY AND CUSTOMER SERVICE IS NOT A PRIOITY Poor communication between staff no one seems to be on the same page. No follow through, technician never did the complete the initial sealing of my attic and when more critters got into my attic, they wanted to charge more money to remove them from the trap. I called and spoke with "manager" letting him know I'm upset about being charged I let him know I called multiple times about the sealing not being complete and that multiple appointments were cancelled but I received no understanding. Not only that the "manager" let me know the call and complaints were not in my file. Which further confirms there is poor communication. Staff is overly friendly but incompetent. Manager couldn't care less. Warranty is falsely advertised and misleading. read more

tony did a great job, respectful of my time and requests. I have used BerretT for years

Please do not hire this business. Our experience has been marked by lies, deceit, and dishonesty. We signed a one-year contract with them to keep our home free of rodents, which included a $200 upfront fee plus monthly payments. After eight months of service, we still have rodents in our attic. When we asked them to resolve the issue, we were shocked to learn they wanted to charge us extra to remove the rodents--despite the fact that this is exactly what we hired them for. Here are the main issues: 1. No proactive maintenance. They do not come out on a regular schedule. Unless you, the client, call them, nothing happens. There is no real maintenance plan. 2. Ineffective trapping. They placed only two rodent traps around the house, which clearly did not work. The rodent problem continued. 3. Incompetent technicians. Multiple technicians claimed they saw nothing in the attic. When an actual inspector was finally sent, they confirmed that we do have rodents in the attic. 4. Deceptive contract language. Even though the purpose of the membership is to keep the house rodent-free, they claim that trapping rodents is an "exclusion." This is buried in vague, misleading contract language. 5. Poor communication. They rarely return calls, and the representatives who answer the phone have no clear understanding of what the membership actually covers. 6. False "guarantee." Their advertised "guaranteed service" is simply not true. When the problem persists, they charge you instead of fixing it. In short, you pay for a service that is not honored, problems remain unresolved, and you are asked to pay even more. This company does not stand behind its work. Avoid them. read more

Berrett is very prompt on service calls. We have been a customer since last year, and anytime something unexpected comes up someone is usually scheduled for the next or following day. Brian has been our tech since we started and he is very professional and respectful, especially with my 90 year old mother. I highly recommend Berrett Pest Control. read more

I paid $1800 for service to rid my daughter's bathroom of a particular type of bug that was suppose to be termites, now the same type of bugs are in the same area and now the service tech says it's not termites! Than why did I pay so much for termite treatment if it wasn't termites!?!?! This is very poor customer service and the reason I left Berrett was because of the pricing. I don't know anything about fumigation that why I hire an expert but I feel like I was taken advantage of by this company deceitful business practices. This will not be the last of me! I have a small business and I like supporting local small businesses You should stay away from this company and try a smaller local business p.s I was told it was a 5 year guarantee now they are telling me it's only a 1 year deal for $1800 read more

unreliable company that cannot keep their work, their technitian cancelled my appoitment 20 minutes before the scheduled time. Rescheduled appointmen to first thing in the morning 8am the following week, I waited until 9am at home, missing time from work and he never showed up. I contacted the company and the CSR very nonchillant said I did not have an appointment ( thought they had confirmed my appointment several times in the prior days) scheduled and that they could arrive anytime from 8-5pm that day. 330pm came by and no one had showed up. Needless to say I don't want to do business with a company who is this unreliable and nondismissive about their mistakes. Please do yourself a favor and find someone else. There are many pest control companies in the market! read more

Technician was friendly and courteous and completed his work in a short time. Very satisfied

Don is like a bug ninja! He's like a gentle wind but strikes like lightning. He attacked every cabinet, counter, crevice and nook and I instantly started to see less bug activity. In fact, late at night when I'm in bed, I've heard bug whispers of Don's name like Voldemort from Harry Potter. And the bugs speak of his unfathomable tales. They fear him. He is the God they'll never truly understand and the God that brings darkness to their world. His name is Don but backwards it spells Nod, which is what I do to you sir. I nod at your achievements and success. And I thank thee for your valiant service. Until next time, bug ninja...until next time. read more

Barrett has communicated well regarding the periodic services and has done a good job.

Berrett came out the same day I called. The technician (Carl) was great. He listened to my issues and explained everything he was doing. Excellent service. read more

I would give 10+ stars if I could! I recently discovered a bed bug infestation that had already gotten a head start before I recognized what was happening. Throughout the entire process, everyone I spoke with at several locations was upbeat, supportive, and eager to ease my concerns. That level of reassurance goes a long way when you're dealing with unwelcome pests in your own bed! They charged a fair and reasonable price for a clear, well‑explained treatment plan. When it appeared that a few bugs persisted after the initial treatments, they returned for an additional treatment and several follow‑up inspections--cheerfully and at no extra cost. Every technician who came to my home was professional, respectful, knowledgeable, and patient with all of my questions. Thanks to their dedication, the problem is completely resolved. I am extremely grateful for their service and highly recommend them. read more

When i initially called Zena was very courteous and helpful understood and heard all my concers. I needed to be re assured pest control was safe because I have small kids. Joshua was the technician who came out and was very professional and also listened to every question I had and answered everything so professional. I felt really assured. read more

Had a technician come out to give me a quote because rats had entered my home, and he told me I would receive a quote and treatment plan via email. All I received was a satisfaction survey. I had to call them two days later, and I was told they could not service my address due to health and safety hazards!!! I called them because I have a rodent problem, which is their business (obviously), and I am told they will not help me because I have rodents?????!! I am angry, HORRIFIED, and TERRIFIED, that they will not help me. If I cannot hire an exterminator to help, who the hell will????? I LIVE in this house, so apparently my health and safety are in danger also, and they could not care less -- they simply turned their back on me. read more

Joshua Flores work ethics accelerate the five-star rating. Professionalism at best. Thank You Joshua.

Extremely inconsistent work....... I paid $2000 for exclusion service that was not complete/ thorough. I still caught a rat in the attic. Many technicians claimed they were only there to check if anything was caught on traps. If all the entry points were completely covered, I would not have any more rats in the attic.. there's a lot of fingerprinting as to who supposed to do the actual job and different technicians are sent on different visits. The company needs to send in someone HONEST to check that the work that the client pays for was actually done. read more

Michael was great - very careful with our dog, making sure he closed the backyard door so that dog won't run away. He did very good thorough job, very professional and listened well when we spoke. Great professional. read more

Great folks and great service. They don't waste my time. They waste the insects and rodents. :) I was in a meeting. I took 30 seconds to get him in the door and he did the rest. What a guy and what a company. Kudos folks. Don't let this young man leave your firm. read more

Sebert Ramey always gives great service at Berrett Pest Control. He is true professional for your company.

I'm very disappointed. I paid $180 for wasp removal, and within 10 days a new nest was already forming in the same area. I was told the treatment would prevent new activity for a longer period, but that clearly hasn't happened. I wasn't informed how often I'd need to re-spray or what was guaranteed. For the price, I expected better results or at least a follow-up service if the problem returned so quickly. I won't recommend this company unless they stand by their work with a clear guarantee or solution. read more