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The UPS Store

4.4 (244 reviews)
Open 8:30 am - 7:30 pm
Updated a few days ago

Services - The UPS Store

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Recommended Reviews - The UPS Store

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My concern isn't the cost. I agreed to the total. The issue is that this "internet usage" fee is not standard across UPS Store locations and wasn't clearly explained. I declined a refund offered in exchange for removing my review because this is about transparency, not money. I shared my experience so others can make informed decisions. I also want to clarify that the charge wasn't "unexpected" due to cost. It was unexpected because it wasn't clearly disclosed and is not a standard fee across UPS locations.

Ms Patel is helping me
Yj L.

Today is the last day of 2025, and I was in a tough spot because our scheduled UPS pickup never arrived. I rushed to this store in the rain, only to find it packed to capacity. Despite the store being full, Ms. Patel saw my situation and went above and beyond to help me drop off my items so I wouldn't have to haul them back in the rain. I visit this location about three times a year, and every single time, I am moved by how hardworking and kind the staff is. If you are looking for a reliable and friendly UPS Store in the Fullerton area, look no further. You will not regret it! Thank you again, Ms. Patel!

Dhruv
Victoria B.

Dhruv was super nice!!! He helped me with my Amazon returns. Thank you for being so kind and patient :)

Great service they allowed me to use their desk. They were very helpful and the price was very affordable.

Great service they provide a list of options and the price is very affordable. Very quick service as well. Maria was amazing.

Courtney V.

The employee Farzan was a huge arrogant jerk about my Amazon return. I spoke to Amazon customer service about not needing a box when I went to the store for a defective product and this guy scoffed at me and judged the items I was returning. Another employee without knowing the situation said I needed a box. They both were wrong and they accepted my return. Terrible customer service and both should not be working there. I have never had such a hard time.

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3 years ago

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6 years ago

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3 years ago

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4 years ago

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4 years ago

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4 years ago

Great service. Went to print some handouts last minute and they were so helpful! Will be back for sure in the future.

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3 years ago

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6 years ago

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3 years ago

swati has great customer service goes above and beyond i recommend this store for great customer service very clean place and professional

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4 years ago

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3 years ago

The service was outstanding. The young man behind the counter was very polite and professional. He made my experience very pleasant.

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5 years ago

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8 years ago

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5 years ago

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7 years ago

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6 years ago

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8 years ago

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4 years ago

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5 years ago

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3 years ago

I came in close to closing and Swati was so kind and helped me tape my labels onto the package!

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6 years ago

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6 years ago

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6 years ago

My only stop for shipping and packing needs. Everyone is friendly and they go the extra mile! Love these guys!!

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7 years ago

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Page 3 of 7

Ask the Community - The UPS Store

Do you guys take a USPS package? If not then I need to get my package from you guys tomorrow.

Yes, we do take USPS packages. If it’s not taken today by USPS, then you can pick up tomorrow but if it out from our location then you need to contact USPS. Sorry for the inconvenience.

Do FedEx pick up package's from here as well?

Hi No not on regular bases. They just pick up whenever they com-in to drop off packages for our mailbox holders. We can take it as a courtesy for you.

Do you notarize as well?

Hi Estella, thank you for inquiring with us for notary services. Yes, we do notarized documents. it… Read more

View All 4 Questions

Review Highlights - The UPS Store

Swati knows all her customers by name and I've seen her recognize mailbox holders by name and box number.

Mentioned in 37 reviews

Read more highlights

RedDot Printing

RedDot Printing

(261 reviews)

Z at RedDot Printing absolutely came through clutch for me last week. I needed help reworking one…read moreof my product labels on a tight timeline, and not only did he deliver--he went above and beyond by staying late through Sunday to make sure everything was perfect and that I was fully satisfied with the final result. Beyond the quality of his work (which is top-tier), Z himself is just an incredible person to work with. Super charismatic, easy to communicate with, and honestly wise beyond his years. He doesn't just treat you like a transaction--he genuinely wants to see your business win. He even took the time to connect me with other professionals in my industry who could help me grow, which you just don't see often. It's also clear he's trusted at a high level--he works with major retail clients that people interact with every day, and they rely on him for their labeling across the region. That alone says a lot about the level of quality and professionalism he brings. If you're looking for someone reliable, talented, and truly invested in your success, Z is your guy. I'll definitely be back.

My son wanted the old school Matilda theme for his 6th birthday and I decided that Miss Honey's…read moreclassroom would be perfect for the backdrop. I needed a 8ftx6ft birthday backdrop to be done in two days. I submitted a project quote here on Yelp and I had several responses from other printing shops including RedDot Printing. I was told my backdrop couldn't be done in two days, I was told that my image's resolution was too small, and other printing shops never responded. Z from RedDot Printing responds within minutes. He told me the same thing about my backdrop's resolution being to low for a huge printout, but what set him apart was that he took the time send me an email on how fix it so that he can print it. Once I fixed the image with his advice he said, "I can get that done in two days." and he delivered! I placed the order midday on a Wednesday and it was ready for pickup by 2:00PM on Friday. Pick up was seamless. He knew exactly who I was without introducing myself, he was friendly, full of personality, and so sweet. He unrolled the backdrop to show me his work and it was PERFECT! His price was cheaper than I imagined especially since this was a last minute request. I knew that I placed this order last minute and I knew I was an amateur with the design, but Z made my vision into reality. Z, thank you so much for everything. Your work is impeccable! You stood out from everyone else and I'm glad I had the opportunity to work with you.

The UPS Store

The UPS Store

(80 reviews)

I went here because Amazon gave me a sticker printout for USPS to deliver for an order that I…read moredidn't want. The order in question was Papermate Elite mechanical pencils. They were quietly discontinued between 2020-2022. But there's a couple on the internet, such as Amazon. I was told to go to this store to have the sticker printed out. The minute I walked in, it was cold and it almost smelled like a freshly painted house. It reminded me of the time I moved into my new home with my family. The female employee was kind and straightforward with me as I explained to her why I need to return this. Then she told me how to get a QR code but because it was a return replacement order. There wasn't a QR code. So she told me to call customer service. But I insisted on just paying this whole thing and get it over with. There was another family walking in, and the woman was holding some papers for Notary reasons. The female employee told me that she had to handle the customers with notary and that her male colleague would help me. Her male colleague got everything printed out and put my pencils into a blue bag to be shipped out to Amazon. The price was $6.49. $2 for the bag and $4 for the return sticker label. Good thing it wasn't expensive. I told him my story and he was incredibly understanding.

I just visited the store today to drop off packages. Some asshole piece of shttt cut in front of…read moreme, and I confronted the asshole and the clerk. The asshole insisted that he was there before me, when he actually walked up from behind me. Talking about a piece of lowlife. When I told him, he was not there when I came there, he might have left and came back later, he shut up. The clerk didn't do anything about it and continued to help the asshole. I told them to check the camera and they also shut up. Another stupid and dumbass store. -------------------- Note to TJD manager/owner: Your response to my review showed the kind of person you are no less than the jerk that cut me off. I simply reviewed the truth, your response showed who you are as a person, in your own words. If you love and approve the kind of rude customers that cut in lines, I wish you WILL ONLY have those customers in your store, and I am more than excited "to take my business elsewhere" as you stated. I thank you for your response which showed me the kind of person that owns this UPS store, and I am happy that I will not support or be your type of customers. Being a new UPS store and all, and your obnoxious attitude, you will 100% get what you deserve in the very near future in multifold. ----------- FYI, TJD/manager removed his UPS's owner's response to my review.

The UPS Store - copyshops - Updated May 2026

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