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US Post Office

3.4 (38 reviews)
Closed 9:30 am - 5:00 pm

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Parking lot. Back of the office
Carmela B.

Worst post office experience. Had an appointment today and they couldn't honor it. Apparently there is only one person in the office who can process passports. The girl at the front desk was unprofessional about the whole situation. Plus the " not my problem" attitude. At least be apologetic and try to accommodate. Also get some trash cans. No trash cans outside or inside the building. We had to come back three times before being helped. The only employee in the office was a gentleman named Sit. He was there by himself for the majority of the day which baffles me. Can we please get this man some help????????? Tip: bring your passport application filled out (don't sign it ). Bring your original ID/ passport / birth certificate AND bring copies of the front and back of all of these. They will not help you without the copies. Bring passport pictures.

Dear Mr. Postman... - A monochrome image of a U.S. Post Office in Fullerton, California, with trees, bushes, and a bench outside the building.
Katherine J L.

super cute vintage architecture with quick & easy service. Even a stranger literally ran up to open the door for me. Haha! @heyykatherinej

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10 months ago

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5 months ago

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2 years ago

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8 months ago

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9 months ago

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1 year ago

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1 year ago

Rude. Not helpful. I wouldn't come back here. Asked a simple question and was belittled

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1 year ago

Zulma is an outstanding employee! She helped us with renewing my family's passports. Thank you so much !!!

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3 years ago

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3 years ago

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5 years ago

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11 years ago

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8 years ago

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4 years ago

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7 years ago

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9 years ago

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12 years ago

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11 years ago

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Ask the Community - US Post Office

Review Highlights - US Post Office

Parking is horrible but Zulma has always been super nice to me.

Mentioned in 6 reviews

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US Post Office - Lobby

US Post Office

(119 reviews)

I like this location because the lot is easy to navigate and there are plenty of spots. That being…read moresaid, this location has the most annoying package drop off box. It is ALWAYS stuck, so if it's off hours and you need to just drop off a package, good luck. The only time anyone who worked there helped me was early before opening and it was the custodian or went and got help. I went after closing one weekday, and I'm talking ten minutes after, and I can see the workers at the counter organizing for the end of the day. I'm waving at them and asking through the door if they could help me or take the package.... Nope. Both completely ignored me. No acknowledgement. Finally after being defiant and standing there, one of them motioned "go around." Go around?!? I don't know what that means!!! So I drove around the block only to see it's an "EMPLOYEES ONLY" lot and I'm not one to break any laws so I just angrily drove off and went to another place closer to work. I wasn't expecting them to work much after hours, just some common courtesy by taking my package or fixing the broken drop off. That being said, I've only encountered the tellers face to face a handful of times and maybe once were they rude. Most of the time they're the ones having to deal with rude customers so I understand their hesitation to help me that one morning.... But i also understand the customers now too.

Bad service. They said they open at 8am but no clerks were there. I waited 15mins, a staff walked…read morein with sunglasses and just walked past me even though I said Hi and clearly need help. Terrible place

US Post Office - postoffices - Updated May 2026

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