I like going to this post office because it's very close to me and there is never really a line whenever I go. The staff probably recognizes me by now because I go so often. They usually process my requests quickly without making any rude or unnecessary comments, compared to my experiences at other post offices. There is plenty of parking in this tiny plaza. read more

I love how I can get in and out of this post office easily! The staff is so friendly and so knowledgeable! I always get my shipping needs met and appreciate I can quickly get in and out. read more

The entire staff is very friendly and professional always. Special thanks to Clementina, she is very dedicated to her job, and very helpful, always in a good mood, I've been going to that location for quite some time, its a pleasure to be doing business with them. read more

Went to the location for an address change form so I could start the process of changing my address! The workers tell me they don't have an address form packet at the post office! And I will have to go online. I informed the worker that I have been trying to do it online for the last month and it is not working!!! How are you a United States Post Office and you don't have address form paperwork! The worker then tells me I will have to go to a different location to get paperwork!!! Please do better for your customers! read more

Gus was very sassy & rude. I needed to mail a return, the email that I got from the company clearly stated to take it to a USPS, and that they could scan the label and take it from there. He stated they couldn't take it, was not helpful, and didn't help me understand why he could not take my package, he asked his coworker to verify and made snarky remarks. he still charged me for the tape even tho he couldn't take my package. I left very frustrated and annoyed. I took the same label and package to another USPS the next day, and they scanned it in, no problems. read more

The postal employee name Carmelita the worst attitude unprofessional-Not willing to work if she is not willing to assist people is time to retire I ask why she can help she answered "Is to much work" to process your multiple packages!! read more

One of the great hidden gems of Anaheim. This post office has lots of parking and barely a line. Sometimes it can be three people deep. Gus is always helpful. Clerk 06 is always inviting and remembers peoples names. Which is nice these days. I forgot her name. But the employees are always open to questions and help if need be. I love how service is fast and the employees don't try to sell you anything you don't need. This a very small location, but packed with birthday cards, gift cards, and shipping supplies which great if you need to pick up something while dropping off your packages. I come here at least once a week and even the customers are nice and welcoming. They also have PO boxes if that's something your looking for. A fantastic local neighborhood post office. read more

I love these smaller post offices, which are sadly disappearing. I've only visited once because it was on my way, but I was impressed. They weren't very busy (although I'm sure it picks up around the holidays). The person who helped me was very nice. The parking lot can be challenging though as it's shared with the rest of the strip mall and is laid out a bit weird. Several of us were jockeying to get out while another group was waiting for our spots. We finally did it, but it took some patience. read more

Second time getting passports at this location. This time for our 3 year old and 5 month old. Despite my 3 year old running around, Clerk 06 (Vivian was her name I think) treated us kindly. She was extremely helpful and thorough. We had a 9:30a appt. and we were out by 10a, passport pictures and all. Definitely recommend this location for ALL Post Office needs. read more

have been going to this small post office for decades but never thought about giving them a review. Rarely have lines and when there is, line moves fairly quick. Parking can be a challenge at times so I park on the street sometimes. Clementina, Gus, and Vivian are very helpful. I needed a passport pic so made appointment. Clementina took the pic but when processed and I had the photos, I was going to put everything together to send. Gus knew what to do and did all the final steps for me, stabling the pic to the form, making sure form was not folded in any way and put the form in the big envelope. Never had any issue whenever I go there. I read how some people felt they were treated 'badly' but I can say all three postal workers there have been friendly to me the many times I have gone there. read more

They do not help customers at all. Instead they sent me to my "local" store. I recently moved 7 min away from this one but now won't be able to ship out packages because they will not help. Save yourself the hassle. read more

Gus seems very miserable stay at home, don't bring that vibe out into the beautiful world people deserve a better attitude and more enthusiasm...just calling it as I see it sorry not sorry... read more

Nice little post office , no lines when I went so I will go out if my way to come here every time I need to mail some packages.

Thank you Clementina, you are an example of all that makes a positive impact in the community! Your welcoming smile, consideration and care as well as your exceptional service excellence is the reason I come in to do business. You're the best! Congratulations as well on 23 years! read more

Clementina is very helpful. The other two, not so much. I have a home business and mail 6 days a week. My address is in a different zip code and my mailing program does not allow to put in their zip so they don't get credit for the sale so they give me grief when I drop off packages and get a receipt. read more

Employee Vivian very rude and comes of as raciest. She was very welcoming to there visitors of different race but she almost seemed unhappy to see me there there. She made up a lie as to why she couldn't help me. This is so unfortunate in this day and age. read more

I like coming here ! Its a small post office and the postmasters here are very nice and friendly.

Super friendly staff! They are kind, patient and very efficient! On several occasions I have witnessed the public being impatient and and unpleasant to the post office employees. However, they maintain a very professional and positive attitude. read more

My local post office. They are all very kind and friendly here. I especially like the post master/Caucasian lady she's my favorite. A very sweet nice lady. Great job everyone here! read more

Worst experience I've ever had with a post office. Save yourself a headache if your looking into scheduling your passport appointment here. They are rude and find any reason to send you back and have to reschedule your appointment. They don't care about how long you have to wait. Anything for them to not do there job. read more

The Atwood location is one of the tiniest post offices in Orange County, with one or two cashiers at the window throughout the day. This site's hours reflect its small size; the cashier windows are open only on weekdays, and only until 4:30 p.m. (Note: The Atwood lobby closes up tight at 7 p.m. weeknights.) Those aforementioned cashiers are dependable, friendly and helpful. Thankfully, the bane of this particular site -- a dull and mean-tempered cashier who'd been here for about four years -- had apparently been shown the door a few months ago. That move was a good one, since her argumentativeness and relative incompetence seemed to drag down this great team. If you're seeking a chi-chi PO with every piece of new techology and hard-to-find postal goods, look elsewhere. That said, the Atwood site is a good choice for your everyday mailing needs. read more

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I'm a bit confused by some of the negative reviews about this post office- in my experience, they have the friendliest employees. It looks like some of the issues have been less about the service at Atwood and more about the rules and regulations enforced by the US Post Office. I have been coming to this post office since 2011. Even after moving, I still come to this post office because the customer service is consistently wonderful. I tend to come in with my packages not ready because I want to know the best rate (e.g., ship from my own box, flat rate, etc). All three employees are informative, helpful, and patient. These guys at Atwood are gems! read more

Friendly people very clean organized and a lot of people don't know that it's there so usually little or no wait time. Keep up the good work

Just wanted to update this to say a huge thank you to Gus and Clementina. I go to this post office around once a week and I have never had a bad experience! read more

I came in here to get my passport for the very first time and I was very nervous, the customer service was awesome and so friendly, I have never received great friendly service at any post office ever, but this place had me very impressed, I was in and out of there in about 15 minutes, I will always come here from now on. read more

This is the best kept secrete when it comes to Post Offices! The most friendly service ever! They all know me by name and greet me every single time I come in. Atwood is a city about the size of a postage stamp! lol I won't go anywhere else! Hands down the best Post Office in Orange County! Thanks everyone!!! read more

I am confused about the negative reviews on this post office as well. This post office has some of the friendliest employees I have ever encountered! Vivian (who below received a negative review) actually went above and beyond to help me! She didn't make me feel stupid when I wasn't sure why my package was returned to me and she even came out from behind the counter as I was repacking my item to make sure I did it correct. I really appreciate this post office and I will make this my new post office of choice! Thanks again Vivian for your help last week! I really appreciate you! read more

Ok so this what's happen I walk in to do money order for 4K And I walk in with my friend Vivian this the lady who serve us And she told me more then 3k u need fill up form I told her ok so my friend gonna do 2k And me 2k She didn't want to do that she get me vey mad Cu when I told her ok so now I gonna walk and come back in 10 min and do other 2k Still she didn't want to do that Very stupid Cuz if I gonna come back over with 2k and next hour my friend gonna come back she will not do for him the money order I m not gonna understand why she did what she did But she give me very bad service !!!!! read more

Vivian is the best she helped process my family's passports; mine, husband and my 11 month son!! She was even kind enough to take baby's passport photo. I was so happy with this post office all others open around 9 or 10 AM to process passport. This location begins at 8:30 AM which was convenient for my husband and I. Very nice and helpful staff!!!! read more

This is the worst post office I have ever been in. The staff was slow and extremely RUDE. I live in another city and work here in Orange county. I had some packages I ship daily from my office. I primarily use Bulk priory packaging. Monday I was told that I could not ship my USPS packages in their office because the return address was from another city. Not only by one idiot counter person, but 2. Isn't the Placentia office part of a much larger organization called the UNITED STATES POSTAL SERVICE? These idiots obviously don't know who pays their salaries. The people who come in their doors paying for their services. Don't they get that? The reason for this aggressive review is because of the mean and degrading nature of the way they talk to their customers. Their employees need some type of sensitivity and customer service skills taught to them. Signed, A very pissed off tax payer... read more

Honestly this place is a hit or miss. Sometimes the people working are super sweet or they just act like they don't care. I've had times where I've left all happy and thankful for the person working and there have been times when I've left annoyed and frustrated, swearing I'll never come back but of course do because it's the closest one to my house. Just thankful for the days I get someone with good customer service skills! read more

Tiny location, but the service was the best!!! Such helpful ladies!!This will be my go to post office, specially since it's super close to work!! read more

This has to be the tiniest post office I've ever seen. Their hours reflect that, too. The retail side is open M-F from 8:30ish to 4:30ish. I say "ish" because they close and lock five minutes early and usually open a few minutes late. The box lobby is 7:30ish to 5:00 PM sharp. The lines are either non-existent or out the door. (Not much middle ground...) They only open the box lobby on weekends and it's generally 7:30-10AM, No retail services. No stamp machines. Just PO Box access. The people there are super nice. This place has mailboxes and not much else. They do passports there. There are no machines to sell stamps, etc. You have to go to the retail section during limited hours. The parking lot can be a real pain. The street parking is okay. Or park in the lot far away from the place to be safe. All in all it beats a trip to the larger post offices in Placentia and Yorba Linda, so for that alone I made them "A-Ok," read more

The WORST customer service ever. I work a block over and it's convienent to take my packages there on my lunch break..but they now "refuse" to take my packages or give me receipts because my labels don't reflect there zip code. Last time I checked this is the UNITED STATES POSTAL SERVICE not Atwood postal service. Absolutely ridiculous. I made a complaint & went in the next day and they tried to give me there same b.s. I stopped them Right in their tracks told them I had talked to customer service already and immediately they tried to justify all the times they refused my packages. read more

The customer service here sucks. Go to any other post office. I was in on 9/26/17. They have no pens around for you to fill stuff out with so you have to ask for one. When I asked for one, the guy who was helping told me to make sure to give it back to him, (not in a polite manner at all), like I was going to steal it or something. I don't steal and I DEFINITELY wouldn't STEAL a measly ball point PEN when employees are right in front of me watching what I'm doing! This post offices customer service is horrible and they do not treat their customers with respect at all. Avoid if you can. read more