Liandra and her staff are upbeat, knowledgeable and always willing to help…read more I run a small business and they have spotted shipping problems I didn't know about. They consistently help me get it right every time I send a commercial package out of the country. I highly recommend Pak Mail ! Brian, Whittier, CA

I had a very disappointing experience with this mailbox center. Some of the staff was unhelpful and…read moredismissive when I asked basic questions about the phone call policy that she changed . RUDE and disappointing to say the least . Especially From the Owner Liandra and also the older Veterano guy that would give these rude faces . I asked just wanted to express myself without yelling or no cursing, and she Went from 0 to 300 mph ! Horrible Service , I expected more . Especially paying nearly $400.00 for a mailbox . She does NOT Value Her customers ... Just Go to Google Reviews and You will see there as well ! The only reason Why I did not give a 1 star Review some of the employees including her Son Gabriel were ALWAYS.......very nice and pleasant . I was at postal annex la habra for 8 years . It was for a Reason until they closed down . They had great service ! I had been to a couple of other mailbox center that that were good too . By far this was one PAK Mail LA habra was the worse . DO NOT USE! BEWARE of Liandra ! she is fake and phony as they get ! DO NOT LEAVE A TIP EITHER , its just disingenous show ! A smoke screen ! The only reason why I tried this place was because they are mom-and-pop . I genuinely like to support mom and pop businesses . I even wanted to try to net work with them, Which was taken out of context . Anyways I learned what Not To do , and I am Happy with my new mailbox center service So far.

Jeydin's awesome, He's helpful & knowledgeable. This is my go-to UPS location because of the Staff.read more

Convenient location for me. It's a very small store next to…read morea Hawaiian food place by TJ side. It's crazy packed with packages everywhere during the holidays. Had me worried a bit but the guy working there was courteous and my package was safe. Hours are a little bit of a struggle for me that's why I mostly use another courier.

I came to this location for a live scan & the lady that helped me was absolutely wonderful. The…read moreservice itself was quick & I did not have to wait around for long. Upon arrival I was greeted warmly & had my LiveScan completed in less than 10 minutes. While I was here I noticed that aside from LiveScan they also carry items for your shipping needs as well as some cute items that make nice gifts. I bought some packaging peanuts while here. I withheld a star because the selection of certain items is limited but my LiveScan experience here was quick & wonderful. I also liked the cute items sold here.

Needed to ship a package to the UK urgently and went to the postal stop…read more Got quoted initially at UPS store on Imperial and was quoted about 30% cheaper here. No problems through the process.

I just experienced a scary situation, and UPS at Malvern came to the rescue! I ordered a wallet on…read moreAmazon, received it yesterday, and put my cash in the billfold to be sure it fit. It did, but I didn't like the wallet, so took it to UPS to return. Later in the day, I realized I had no cash in my wallet-- because I left it in the wallet that I took to UPS! I called UPS to notify them of the problem, and went to the store as well. UPS had about 50 boxes all sealed up and ready to be processed, but searched for my return wallet and found it! I had quite a bit of cash in the wallet as I'm traveling tmrow. I am fortunate that I caught it in time, and that UPS staff took it seriously and were able to help. Special thanks to Aiden and Nishant, who spearheaded the search. I highly recommend this store and its staff-- they all went above and beyond, and I'm very grateful.

This is an update to my previous review. In response to my refund request, they would only do it…read moreif I deleted my review while also saying I'm not a nice person. That's a pet peeve of mine when businesses try to alter reviews by "If you rate us five stars on yelp, you get a complimentary _____" or "We will only provide a refund if you delete the review." I opted not to and requested a charge back through my bank which I knew would likely fail as the business did make an attempt to correct the issue. My gripe is it shouldn't have come to this. All three passport photos were out of spec, and one was flat out rejected. If a service isn't adequate, any business should provide a refund when they know it's not feasible to re-do the service. I was only asking for a refund on the one that was rejected. I hope this review brings about better customer service and more compassion. As I said in my previous review, their other services are fine, and my experience shouldn't deter you from coming here.

I've dropped off numerous Amazon returns here, and there usually aren't any issues. However, I had…read moreone glitch where a return I made here was sent back to my house. I didn't order a replacement, so not sure how it happened. I'm pretty sure it was the exact same product because it arrived back so quickly. Anyway, I returned it again, and it appears to be processing as a refund/return, but it's taking a bit longer than it usually does. Nonetheless, there is usually not much of a wait here, and the hours are super convenient, so I will continue to come here for any returns in the future. I love Brea Downtown, so I like how I can get multiple errands done.

I stopped by to drop off an Amazon return item…read more The staff members greeted me upon entry and efficiently assisted in my return process. What's not to like? Thanks for making it easy peasy guys!

Very impressed with this business and glad there is a good shipping service near me. I went in to…read moreship something to Korea for my mom. Friendly service (middle-aged man, maybe the owner?, who helped me was super nice), will wrap goods for you, fair pricing. Great prices on masks and sanitizers as well!

From the owner: Free packaging service. Cheaper FEDEX through ACI. 24/7 Mailbox. International Shipping.read more

This lady, Anita is the moodiest woman I've ever met. Some days she's sweet and helpful, other…read moretimes she's just the opposite! She's also a penny pincher. She watches you like a hawk, just in case you take a piece of paper or a pen . She had pens made for the place but guards them with her life!! Geez!! At the risk of sounding racist, most commercial places, or services that have Asian owners are just watching every penny. It makes me sick. She has a bad personality, not at all sweet or trusting , at times very unfriendly. Makes you feel very uncomfortable! Maybe she needs a good roll in the hay, if you know what I mean!

Don't even bother coming to this s*it show. Popped in to ship FedEx or ups. Incompetent lady was…read moreslowly keying it in. Other gal from back popped out yelling... we don't ship usps. It's cheaper go there! Literally, I thought she was having a seizure while speaking bcz I'm not shipping that way, didn't even say I way. Worst!

Excellent service with a smile! You know the kind of people…read morethat always work hard abs are happy. That's what I strive for and they have it here. They are so friendly and that just brings out the best in everyone. Not like the nasty people at Chase Suites. I love honest people. They all work here.

Great experience getting a Livescan. Highly recommend this location. Service was top notch! Super…read moreeasy, no wait when I went midday, took less than 10 min and that included paying. Low service cost. Plus, I was able to pay with a credit card.

Love this place, our go-to shipping services center. The owners are very kind and helpful. So much…read moremore pleasant of an experience giving business here versus a shipping center chain.

This location has always been my "go to" for shipping! Friendly, efficient and spotless! They offer…read moremany services. Would highly recommend.

It is crazy that businesses like this are still up and running. But the guy in the store is super…read morenice and really helpful. I had to get a lot of things notarized, all these documents from overseas. The rate is $10.00 per notary which is the basic rate that every place does. While I was here for about an hour and half doing all this work he also had many customers and honestly he did a really great job. Parking isn't hard and I am glad I found a new spot to get this all done. If I need more documents to get notarized I will for sure come back to him.

I needed to renew my passport quickly. I brought in my printed forms, they took my photo, printed…read moremailed out all in about 5 minutes! It was one stop and so easy! He even asked me if I liked the picture and would have retaken it. Very thorough! I recommend this place for it was affordable and convenient.