Convenient location for me. It's a very small store next to a Hawaiian food place by TJ side. It's crazy packed with packages everywhere during the holidays. Had me worried a bit but the guy working there was courteous and my package was safe. Hours are a little bit of a struggle for me that's why I mostly use another courier. read more

This associates at this location are speedy and efficient. I appreciate being able to get in and out quickly with my packages with friendly service. I use it solely for online purchase pickups. read more

Past 9AM and there are over 10 people waiting to open. No one is inside the store and doesn't look like it will be opening anytime soon. I've only been to this location twice and both times its been like this. read more

This morning I came in here to make some copies, the young guy sat down with me and send them to their email. I'm old school, completely lost, wouldn't have done it without this guy's help. I've been to different ups stores which they don't offered any help. This is the second time in this location and really appreciate their help . He charged less than five dollars, even very cheap and beautiful service. read more

Sarah is exceptional in her customer service skills! She was beyond helpful and always had a smile on her face! Thank you Sarah!

This store is out of my way but I prefer coming here for the nice service the employees always provide! The guys are always patient and nice

Crazy Busy time of year and only one young man, Jeydin, working by himself, cheerfully and efficiently...I was so impressed by his can-do attitude and how quickly he got us through the packaging process. Especially with a line out the door and dozens of packages and customers he was handling all at once. Everyone had a smile on their face due to his efficiency and great attitude. Not the scene I was expecting at all on the weekend before Christmas!!!!! I hope his manager appreciates this young man. He truly is a gem and UPS is lucky to have him!!!! read more

Friendly and knowledgeable employees. Very patient with questions and shipping questions.

I'm not a usual fan of UPS stores, but this one was quite pleasant. I was just doing my normal Amazon returns when this place had all their lights shut down. I figured it wasn't a big deal until they told me the power went out. Despite these set backs, they still took my package and was able to give me a drop off receipt. read more

Thank you Jeydin for helping me with printing some very important documents!! I really appeciate it and your hard work.. Great store!!

This is my go to place. Its not always the quickest, but I can tell that they really want to help and are trying their best- which is all I ask for. The workers there, in all my experience there, have always been courteous, hardworking, and trying to their best to hurry while making sure things are packaged correctly. This will continue to be my go to place! I highly recommend this UPS, seriously the best one I've been to and I've been to MANY! read more

For COVID: Honestly I didn't even realize it but I returned two of my amazon packages without even touching anything in the store, plus there are actually markers to keep people apart. Edit: I forgot they always keep their doors open which is really nice. But honestly the staff is always nice and helpful, I always see like the same two people though read more

Not a good look. If you're training a new hire as a manager it's probably best to pause your training when customers are staring at you waiting to ship. The manager was forcing staff to stare at computer so she could finish her training while customer waits. Not good look at all- if I have to ask you to help me! Second trip! Same thing every single time by the same Manager! Sad! read more

The UPS Store - Whittier - Shipping Centers Near Me - La Habra, California

If I could give lower I would. They sent my stuff to the wrong address and lied about it. They didn't approve of what I was sending.

Very fast and efficient each time I have visited. Not the cheapest but it's all about convenience. This area needed this type of store since post offices are not close by. Also they take back Amazon returns, doesnt get any better than that! read more

The best place to do business. Friendly, efficient. And stands behind you if Amazon try's to say they didn't receive the package. I have not met an unfriendly person yet and been going there for at least 3 years. Very helpful..... read more

I went in to return a package to the sender. When I called to get the location and hours the gentleman that answered the phone was very helpful and friendly. When I got to the store as it was about to close the lady at the register quickly scanned in my package and was very friendly. I truly appreciated that she was helpful and friendly even though I was there as they were about to close. Thank you for your great customer service and I will see you again in the future. read more

I've been here numerous times and the staff is always friendly and efficient...One time I needed a notary but that employee was out for lunch but I waited with no issues read more

Love this store. Best customer service! They treat you so well and give you great advice if they are unable to assist you.

Manager Jared was a great help today. He provided me with excellent customer service today. He was able to assist me with all my needs during my visit and answered any questions that I had. Thanks again Jared for the great customer service. read more

Have dropped off a few returns and shipped out packages here, the customer service is always great! They are helpful and have always been nice when I have come in, price for boxes for returns are very reasonable. read more

Quick and efficient! Loved the ease of using this location. They are my new multitasking location ! Send mail and the notary all in one stop ! read more

The staff here are always friendly professional and helpful. I'm terrible about printing off my phone as easy as that sounds lol , each time they just make it easy for me All smiles , I'm out in a matter of minutes. Great staff at this location. We need more courteous people at stores like this team here ... thank you read more

This is my favorite UPS location in SoCal! I have been coming here for a while. Let me start with saying that Alex's customer service and attentiveness is outstanding!! She always welcomes me and anyone that enters the door with such a positive greeting. Martin is another employee that has excellent customer service!! He doesn't hesitate when it comes to helping anyone out!! Jared has always gone above and beyond, not just for me, but for every customer I've have ever seen him interact with. I have worked for in n out, Disney & target. I know amazing customer service when I see it. This team is really something else! If you're in the area. I highly recommend this location! read more

As a business owner everyone knows time is money. Well I had a heavy parcel I was supposed to return but the company didn't supply me with the right labels. I went to 2 different UPS stores and they gave me the run around. Like it said the parcel was heavy and it became very annoying to keep bringing it back and forth from my truck to the store and back. But that all changed when I visited the UPS store on Beach and Imperial. The owners were very kind and held on to my parcel while I had the company email them the shipping label. On top of that, I was ready to go on our family vacation so didn't want the extra stuff in my truck. I loved my experience and would come back anytime I need to use UPS. read more

The customer service at this store is outstanding. Cindy and Bree went above and beyond to help me get my package out in time. They were very polite and helpful. This is now my #1 go to for my packaging needs. Thanks for the great service! read more

This is a great place to go for shipments. Cindy I think is her name , is very helpful and nice. She multitasks very well and is always smiling even when there are a lot of people in there. She did my order last year and was the same then. read more

I would give this ups location 0 stars if I could. I walked in to return my amazon package, that ups never came to pick up. It wasn't a big deal until the woman at the counter refused to take my package because there was no QR code on it, or label. I would have been able to provide her with the tracking ID, but she just said "this is corporate's problem" and denied me of service. I promptly called ups where I gave them my tracking ID when the customer service representative said "yes, you can drop it off at any of our UPS locations!" After a frustrating call, neither of the UPS employees, in store or over the phone, did anything. Way to go UPS. read more

Listen, I like UPS the company - just not THIS particular office. I haven't been there for years because of their $1 tape rule... if your box isn't sealed, they always wanted to charge you $1 for a 6-inch pull from their tape dispenser. And if you don't want to give them a buck? Then they offer to charge you $10 for a whole roll of tape that you could buy for maybe $2-3 somewhere else. EVERY OTHER SHIPPING CENTER I've used will seal the box for free. So because this sucked... I started carrying only a $100 bill into the store - and they never had enough change, so I always offered to "charge it" to a credit card instead, which they also refused (thus telling me it was going into their own pockets, not a legitimate UPS charge). Unable to collect their beer money from me, the waived the fee. While this felt like a momentary win eventually, I just took everything to FedEx instead. Today, I needed to go to this UPS office for an urgent shipment (a Covid test kit for my sick daughter in Paso Robles, because she couldn't find any sort of testing available up there) and this UPS office's cutoff was 5:45pm. I raced over and arrived at 5:40, but there was one customer in front of me and the truck was already outside. I was called to the counter at 5:43, with the driver of the truck still loading up boxes - BUT I was told that he needed to leave RIGHT AWAY and so my package could NOT be delivered Friday, the next day. I asked the woman behind the counter, "but your cut off is 5:45pm for ground deliveries - and Paso is a ground delivery - right?" Yes, but no, she said, apparently you need to drop off your package 30 minutes BEFORE the cut off time to make the cut off. And after 1 minute of trying to discuss it with her, the driver still in the office loading packages, she said she certainly would NOT be able to ship my package tonight (Thursday), which meant my sick daughter would not be able to take the Covid test until the following week. Thanks UPS - let me go back to FedEx again. read more

This place is great. The service is amazing. I'm always in and out in a jiffy. I like coming here because even when busy the workers know your time is valuable and are pretty quick. The place seems clean and organized. I will return again and again. It's a plus that I live super close by as well. I'm always shipping things and this stores so convenient. Thank for making do business smooth! read more

Nice people Great services Theres a UPS store closer to where I live but I have a box here instead read more

Best UPS store ever. Rico and the team here are amazing. They went above and beyond multiple times to take care of me, from notaries, to fingerprinting to any mailing needs. My brothers and sister in law also love the service here. There was one time when there was a power outage in the plaza and Rico and his team was still taking care of customers even with no power. They were able to take care of my fingerprinting needs that day which I needed ASAP. The whole staff is fast, courteous, and absolutely amazing! Thank you Rico and team! read more

People here are always helpful and courteous. Great place to do business with. I may have been here only once a month during business hour, but Brenna remembered me and helped my out. Brenna is great employee UPS Store! read more

This is an awesome UPS store. Service is exceptional. I had to drop off a package for work and they helped me out. It was much appreciated. Super efficient. Super nice. Super store. Thank you again! read more

I had a package delivered to this location and I was able to pick it up very easily, the young lady was very nice as well but after was told I'm not allowed to have boxes shipped to the UPS store at all. Thought this was very weird and the ups driver even came out of the store to tell me that as I was leaving. The only reason I had something shipped to this location which I have done at other locations was because it was closest and needed to be temperature controlled and was shipped overnight to ensure it was. I'll go back to the other locations that didn't give me any issuea over it. read more

The people at this UPS store are always very friendly. I've been here about a dozen times. There are times when they are busy, so it is polite to be patient for their sake. The workers are professional and friendly so I keep coming back. read more

I have a mailbox at this location so I stop by at least twice a week. This place can get really busy but I always get great service here. The staff are always friendly and helpful read more

The fax machine does take a while but I had a wonderful experience! Brenna was very helpful and was pleasant to talk to, before I knew it my papers were faxed! Thank you Brenna for all of your help. read more

Great service from Jared. Wife and I needed notary service, and Jared took care of everything quickly, efficiently, courteously. What made this a terrific experience was that he was the only staffer there, and several customers came in just after we arrived. Yet Jared didn't panic -- he just greeted everyone and took care of their business the best he could while wife and I read and signed stuff. Great job, Jared. Thx! read more

I had previously written a negative review but I gave this place a second chance and have been impressed with the customer service so much I now recommend using this store. read more