I had a very disappointing experience with this mailbox center. Some of the staff was unhelpful and…read moredismissive when I asked basic questions about the phone call policy that she changed . RUDE and disappointing to say the least . Especially From the Owner Liandra and also the older Veterano guy that would give these rude faces . I asked just wanted to express myself without yelling or no cursing, and she Went from 0 to 300 mph ! Horrible Service , I expected more . Especially paying nearly $400.00 for a mailbox . She does NOT Value Her customers ... Just Go to Google Reviews and You will see there as well ! The only reason Why I did not give a 1 star Review some of the employees including her Son Gabriel were ALWAYS.......very nice and pleasant . I was at postal annex la habra for 8 years . It was for a Reason until they closed down . They had great service ! I had been to a couple of other mailbox center that that were good too . By far this was one PAK Mail LA habra was the worse . DO NOT USE! BEWARE of Liandra ! she is fake and phony as they get ! DO NOT LEAVE A TIP EITHER , its just disingenous show ! A smoke screen ! The only reason why I tried this place was because they are mom-and-pop . I genuinely like to support mom and pop businesses . I even wanted to try to net work with them, Which was taken out of context . Anyways I learned what Not To do , and I am Happy with my new mailbox center service So far.

Liandra and her staff are upbeat, knowledgeable and always willing to help…read more I run a small business and they have spotted shipping problems I didn't know about. They consistently help me get it right every time I send a commercial package out of the country. I highly recommend Pak Mail ! Brian, Whittier, CA

Convenient location for me. It's a very small store next to…read morea Hawaiian food place by TJ side. It's crazy packed with packages everywhere during the holidays. Had me worried a bit but the guy working there was courteous and my package was safe. Hours are a little bit of a struggle for me that's why I mostly use another courier.

Jeydin's awesome, He's helpful & knowledgeable. This is my go-to UPS location because of the Staff.read more

I have been visiting this place for years, here you can request your po box, live scan, duplicate…read morekeys, envelopes, pins, money remittances, parcel, notary, passport photos, shredding, printing, and general office supplies. The manager Alicia is a sweetheart and super professional, quick to help and advise you. The schedule from Monday to friday 9 am to 6, Saturday 9 am to 2 pm. If you want call for an appointment. Outside there is a lot of parking because it is in a shopping mall. And very affordable prices. I definitely recommend this place to you.

I had such a great experience at the mail n more thanks to one of the employees Alicia. They were…read moreincredibly friendly, patient, and professional from start to finish. They took the time to answer all of my questions, made the process quick and easy, and genuinely cared about providing excellent customer service. It's refreshing to meet someone who goes above and beyond to make your visit a positive one. Thank you for your outstanding help--I truly appreciate it and hope your hard work gets the recognition it deserves!

We've been to this UPS store on more than one occasion and we have always had amazing customer…read moreservice. It's nice that employees always greet customers arriving in the store and give updates on wait times. It's nice to be noticed and acknowledged! Wish more businesses would focus a little more on that. We had especially amazing service from Daniel who went above and beyond with us. His customer service skills are excellent. He is friendly, attentive and very polite. And he knows his stuff and always has an answer to any question Highly recommend this UPS store!

The gentleman that helped me was so kind and helpful. He helped me print my label and provided me…read morewith the sticker package and Got me in and out.

Very reasonably priced PMB services. I love my new mailing address with them for my companies, and…read morefor me personally too! I also had to get architectural plans scanned, theirs was the lowest price around and they keep their word! If you go around lunch time, parking will be tough, get ready to walk. Go in the off hours, less people and more quick service.

They're polite, but some charges are silly and need to be disclosed first before processing. I…read moreemailed a 3 page black and white document to print, then said I have to also pay a "computer fee" along with the high cost to print each page. When I asked about it, there was zero explanation because really everyone knows that's nonsense and how can anyone explain silliness. At the very least, they need to disclose the extra made-up charges and fees that aren't assumed by the customer. That's a real good way to break trust. I will never do business there again. I don't like charges that take advantage of people no matter how big or small. It's too bad.

Adam was there cutting paper, not for customer in store at this time and oblivious when we walked…read morein. He kept doing something with the machine while 5 other customers entered the store after us. This was Sunday 3/22/26 at 4:30 pm. We waited for him to tear himself away from this machine as it took 20 minutes!!! What kind of business is this?? I told my husband I would NEVER return after this customer NO SERVICE experience!! Someone needs to get a grip here.

Came in this week & was assisted by an associate. She was extremely patient with me &…read moreaccommodating. She explained paper quality, quantity & was able to send her my voucher to have it printed. It came out amazing. I have other idea for other holidays & cannot wait to come in & have them made. Price point was understandable & they have a professional cutting board which helped make the straight edges flawlessly. Parking is easy. Free public parking located right next to it. In & out within 20 minutes. Love it.

9/26/26 I stopped in to drop off a return for my Mellow…read morePillow, and as I was waiting in line, I realized I had forgotten to print the return label. Doh! Sara was so kind and helpful and let me know that I could simply email the label to her. It took a few minutes for the email to come through, and she quickly processed my return and provided me with a receipt. I was so thankful they had this option, which allowed me to complete my return without having to make another trip home. I'll definitely be coming here in the future for any FedEx shipping or return needs. Thank you, Sara, for the great service and for making what could have been a frustrating moment so easy!

I went to this FedEx location to return a package and was met with poor customer service from the…read morestart. Despite being the only customer in the store, two employees appeared to argue over who would help me, which made it obvious there are issues among the staff at this location. The employee who eventually assisted me had a negative attitude throughout the interaction. Instead of properly inspecting the package, they shook the box, heard slight movement inside, and immediately insisted I needed to purchase a new box or extra padding. After adding significantly more padding, my husband returned with the same package a few days later and experienced the exact same issue. Employees again refused to inspect the package before rejecting it and cited a supposed policy requiring "no sound at all" and "no bends on the box," which seemed unreasonable and inconsistent with FedEx packaging guidelines. At that point, it honestly started to feel less like concern for packaging standards and more like employees were using vague interpretations of policy to pressure customers into buying additional boxes and padding materials.

Definitely come here. The box pricing and quality for the most part is better than everyone else…read moreand if you're doing a big move they deliver all the supplies Friendly staff. Happy to help. They have everything

Amazing service with any boxing or packaging needs. They have rows of varied sizes. I would be…read moreabsolutely shocked if you brought something in to be boxes and they didn't have the right size. Packing supplies galore too. Come here for all of your needs. They are helpful and will lend some advice if needed. Great pricing too!

We have had a box here for years and never had an issue. They are very good people who can also…read morehelp you if you need notary services. Good value.

I came by to drop off a Amazon return, and when I arrive, there was no one at the front desk. There…read morewas however another staff member in the back who just said oh Amazon return you can put it on that cart over there which was near the door. Overall service was meh, I mean I wasn't really helped, just directed to where to drop off my item. Additionally the cart wasn't labeled at all so was a bit concerning if the item would actually be properly handled. I never been here before, but just stop by since I was in the area.

We can always count on Guy and Robert to help us out in a pinch and the quality is always top notch!read more

I had to come up with a printed program for a funeral service that was going to take place in about…read morea week. I created a PDF of the document and needed to take it to a print shop to make hard copies. The thought of waiting in line in a crowded FedEx shop, hoping to get guidance and help wasn't very appealing, so I looked on Yelp for ideas. I saw the comments for Minuteman Press in Brea on Yelp and decided to try them out. I drove to their shop and was helped by Emily. She understood exactly what was needed and made some helpful suggestions. I placed my order and received a call a couple of days later that it was ready for pickup. The finished programs really turned out well, they're going to make great keepsakes for the friends and family. Thanks to Emily and everyone at the shop for such professional work!