This lady, Anita is the moodiest woman I've ever met. Some days she's sweet and helpful, other times she's just the opposite! She's also a penny pincher. She watches you like a hawk, just in case you take a piece of paper or a pen . She had pens made for the place but guards them with her life!! Geez!! At the risk of sounding racist, most commercial places, or services that have Asian owners are just watching every penny. It makes me sick. She has a bad personality, not at all sweet or trusting , at times very unfriendly. Makes you feel very uncomfortable! Maybe she needs a good roll in the hay, if you know what I mean! read more

Don't even bother coming to this s*it show. Popped in to ship FedEx or ups. Incompetent lady was slowly keying it in. Other gal from back popped out yelling... we don't ship usps. It's cheaper go there! Literally, I thought she was having a seizure while speaking bcz I'm not shipping that way, didn't even say I way. Worst! read more

Postal Center Plus - Horrible - keep driving. Anywhere but here - Notaries Near Me - Hacienda Heights, California

I would have given them a full star if the lady let go after I said so many many sorry to her! (because she didn't call the toll?) she told me I would have to pay 400 for the toll, to be honest, I thank her for that but I really would rather pay that money to keep her f**king mouth shut!! For god's sake!!! I actually don't even know why I am sorry because the one who I should be sorry of is the plaza but not her! So now, if there is no star, I guess I will put a no star. I parked my car in front of The ice cream shop and this post center...This VERY NICE lady was annoying and kept telling me that she would have toll my car away(I parked in front of BR mostly), which I understand if she wanted to toll it... because I parked at a 1-hour space and my car was there for over two hours. However, that wasn't her parking spot; the plaza owned it! And she even told me that, even I purchased something from the plaza, I should have leave after I got the stuff I want... Please someone help her with her marketing manage system in her tiny brain!! a customer is a customer no matter how long ago you purchased, as long as I purchased in the plaza(within a day) This tiny Chihuahua lady (sorry, no offensive to Chihuahua) never keep her f**king mouth shut! Omg, I keep saying that I am so so so sorry(I really mean it until she keep non-stop speaking, yelling) about parking at a parking spot that wasn't even hers nor owned by the shop!!! People do deserve a second chances if they are truly sorry!! WTF, at that moment I really rather pay the 400 than have her being annoyed and so aggressive about my car parked there. She told me her customer cannot load their stuff because I parked at that parking space...???? The parking wasn't even in front of her, it was in front of the ice cream shop!!! There were other parking spaces that was close to her door!!! Come on! The plaza wasn't even half way full parked.... I mean, I would have been nicer if that someone was already sorry and kept saying sorry!! Wtf Please, please, please, do not spend money on people who will not let go even you are very sorry...and this is not the first time they are being rude, I have seen other comments. I know I shouldn't do this comment but this lady just really brothers me...and I could have a chance to be their customer, who knows...I wasn't trying to be rude, and I already keep saying sorry. I just don't know what she wants read more

Happy with the service I got today. Always does a great job. Some of the reviews left for her are the wrong adress there is no Jose that works there just her for 22 years by herself. read more

If you're looking for a mailbox rental, notary, or need to ship a package UPS/FedEx, then this is the BEST place to do it - especially if you're local and nearby! The owner Anita is very sharp and experienced and won't nickle dime you like the other places I've been to! I was very pleasantly surprised when she found a box for me and wrapped up my package w/out charging! When I asked her how much the box, packaging, and tape were going to cost me she kindly said "no charge because I collect extra boxes for my customers like you." Tape and packaging cushions were complimentary since I only mailed one box. Talk about SUPER CUSTOMER SERVICE! I'm definitely coming here from now on! It's also an easy place to drop off your UPS/FedEx packages since the carriers stop by every evening. I dropped off my Amazon return yesterday and this morning I check online with the tracking number and it shows that the carrier picked up my package from Postal Center Plus! Super easy and convenient location! This is my shipping store from now on! read more

Had to return a book rental for my son and when dropping off the box, asked if I could get a receipt. She said we don't give receipts and if you want one take it to a UPS store. Not the greatest customer service here. No wondering she is looking to sell, apparently running a customer centered business isn't her cup of tea. read more

I agree. Anita is friendly, very helpful and fair. I recommend this location for any services they provide.

The owner Anita is the friendliest and most helpful person ever. I came here to mail FedEx once, and she was very patient with the packaging and answer all my questions I had regarding shipping. She has many different sizes of boxes that are for purchase which is good so that the customers don't get charged extra for having a large box with nothing inside. Anita is very organized, and the shop is extremely clean. I guess she also has notary service, mailbox rental, and key replication service. She also sell random small stuff inside her store.. which is always fun to look at while I'm waiting. read more

Terrible service. I've tried to come three times over the last six months to this location to drop off various UPS boxes for return to Amazon. The woman never gets off her seat from the back and just talks to me from a distance. I ask for a receipt to prove I dropped it off and she always says the printer doesn't work. This last time I told her she always tells me the same thing. So then she says the printer is broken and she doesn't want to pay to replace it. Really? So if you want a receipt don't come here, you're not gonna get one. read more

This review is a little late, but it is deserving. I had to ship something out around Christmas time and was in a rush. This place was the closest to me that shipped things so I decided to go here. The lady working there was on the phone and clearly looked flustered. I figured it was just the stresses of Christmas shipping and waited for my turn. After she got off the phone, she clearly looked very frustrated with whatever just happened. I stepped up to have my package processed and shipped out. I was expecting backlash from any comments I would've made, but to my surprise, the lady was cool, calm, & composed. I could still tell that the conversation over the phone was bothering her, but she kept everything fairly professional. I was in and out of there in 5 minutes. Would definitely ship through this place in the future! read more

I'm surprised by all the bad comments. I think the owner is quick and efficient. She's a good notary and I had a last minute shipment and she asked the UPS guy to wait 5 minutes and she got it done in 5 minutes. She was great! read more

I used a mailbox at this location for one year. Because it was close to me. I have to say that, the owner, a lady whose name is Anita was often rude. However, the big problem happened after I stopped my mailbox service there. Because it is a commercial mailbox, the postal office doesn't offer any mail forwarding service. But by law, the mailbox company has to arrange a mail forwarding service with the customer upon requests. Therefore I contacted her on a few occasions to find out how to arrange my mail forwarding, she ignored me!! Last week, I had a package was mistakenly delivered to the mail box, and I was aware of that, so I contacted her again to ask her kindly "Return the Package To The Sender", a simple thing that she can accomplish by just give the package to the post office worker who go to her shop everyday. She didn't respond and the package was not returned. Now, I had to report the package stolen... So let's see what happens next. read more

This store is ridiculous! I have never thought of simply dropping off some pre-labeled boxes can give me these pissing off experiences. - Unattended store, anyone can come and grab whatever you left on the table - I asked for a drop off receipt because I was dropping off $1000 worth of merchandises and the store was unattended, that lady's responded with a fuxx face (I am not joking, this happens AGAIN) and said, "this will cost me a lot of troubles because I have to turn on the computer...) - I left the store, later returned there because I can't trust a person like that with my $1000 "cargo"... I made up an excuse saying I forgot to put some packing slips (to make it less hostile) I want take my boxes back for re-pack... You know what She said? "we are just providing you guys convenience, we don't really care if you drop it off or not, just take them all back... This is not the 1st time she gave me fuxx face. I thought everyone has her unpleasant time so I let her pass, but every single time I visited their store, it's getting worse. She is horrible. Be my guest to see her fuxx face and experience her "I don't give a fuxx" attitude because she doesn't make anything by babysitting your packages... To whoever is reading this, just go to the nearby UPS store, it's 6 mins away... THE UPS STORE 17128 COLIMA RD, HACIENDA HEIGHTS, CA, 91745-6769 Tel: 626-854-3460 read more

I have never written a bad review, but unfortunately I have to start somewhere. I read some of the good reviews, then read some of the bad ones, and just had to find out for myself what was her deal. I contacted her for a notary, and the business she runs is definitely a single star shop. She is extremely rude, and does not care about whether or not she has bad reviews and how rude she is. Her attitude is ridiculous, and when you tell her about her bad reviews, she just tells you that she can just pay yelp to have them removed. good luck with that, and good luck with your business. I'll go elsewhere. read more

This place have a convenience location, but the service they provide wasn't convenient at all. Notary service charge for $15 (fair amount) Temple City only charge $12. The point is CASH ONLY!!!! (Hope you bring enough cash). I don't know why these days still have a retail store doesn't accept Credit Card!! I guess Chinese people doesn't afraid of the IRS. Good luck to this store. read more

Called to ask a simple shipping question, and was told by some lady that she has too many things to do and I should call back later. I told her I just needed to know if I can ship something out same day, and she screamed at me and hung up the phone. Psycho lady! read more

Anita is wonderful, not rude at all! I've had my mailbox here for about 5 years. Never had a bad experience or any problems at all with my mail and packages. read more

This is my first time coming to this postal center+, so maybe my review isn't as reflective as others who may have been here multiple times. Pros: This place appears to have a 24 hour mailbox service, I guess that's a positive since they have bright neon signs claiming they do. Cons: As others have mentioned a few months ago, so I won't expand too much, but the owner is still very very rude. Her attitude has not changed one bit since the last reviews that were posted on yelp. I had a very simple question, which was: do you scan the packages that I drop off so I can get a receipt? I added, normal UPS stores will automatically scan the package as I drop it off, so I have a receipt stating that I've dropped it off at this location. (I know this action means nothing in terms of actual package protection, but it was just out of habit.) She quickly replied no and turned to chatting with her friend. Seeing as she didn't want to pay much attention to me, I rephrased my question to her--just in case she might not have understood me the first time. I slowly said "a receipt for drop off", and I even made a square in the air with my fingers. She derisively smirked and said you can take a picture with your phone and check the tracking number online. ... blank stares ... Of course I know that! But how do I know you've taken receipt of the package here!? Anyways, I didn't want to spend time to get frustrated and argue, I feigned a smile and walked out. Pro-tip: If you are the owner reading this, I highly recommend you check out some business etiquette courses and attend some training seminars are providing better customer service. read more

Horrible service. Went to drop off a package and the lady practically working told me she couldn't help me. Ridiculous.

Anita, the owner, is the best! She will never over charge you and you know because she will show you her screen as she types in the information. She won't charge you if you need to tape up your box....which has happened to me at another place (he charged me $0.25 for a small strip). She has boxes for sale but if she has a reusable one, she'll just give it to you...with that said, if you have boxes you don't need that can be reused, take it to her. Anita is great and you can definitely trust her not only with your packages but that she won't over charge you. I can't say enough great things about Anita and Postal Center Plus!! read more

COME HERE IF YOU NEED ANY NOTARY OR MAIL SERVICES, you won't regret it!! Anita is unbelievably sweet and patient and willing to go the extra mile for her customers. I accompanied my mother, who was not born here and does not have a clear understanding on certain procedures, to help apply for my brother's birth certificate and not only did Anita do her job splendidly as a notary, but she made sure to remind my mother of the application process as well as walking through the application that we had there to make sure everything was completed properly. Not only is she a beautiful person on the inside, she sure is on the outside too!!! Any single men out there looking for a one-of-a-kind woman, SHE'S THE ONE!!! She is, surprisingly, single but I'm sure she won't be for long! AMAZING PLACE AMAZING SERVICE. My family is definitely coming here for any other services I need. read more

I went looking for a box to ship a golf club and the staff was so courteous and professional. In the end they had a used box and gave it to me for free. I felt bad not being able to spend money there at that time but I will go back for shipping supplies from here on out based on their small act of kindness that made my day that much easier. read more

I don't like to write negative reviews, but this place deserves it. Our landlord asks us to just drop off our monthly payment here every month and just give it to the owner since she's their friend. Let me tell you, their friend has a severe attitude problem. She's usually whatever, but the past few times I have been dropping off our payment, she's had a really big stick up her ass! Last month, I parked in the loading spot because there was no where else to park and because I literally only had to pass her the envelope. The lady reprimanded me, telling me that I can't park there. I get it, loading only, but was the eye roll necessary?! Then yesterday, I came in around 12:30 PM, and she gave me attitude again! She told me she was busy and took my envelope and slammed it on the counter to sort and told me that next time I should come later in the day because she was busy. I apologized, but she still threw in shade with the eye roll...AGAIN! Unfortunately, I will continue coming here because this is where I drop off our payment, but I will not hesitate to throw back the attitude. read more

I asked a simple question when dropping off a box for UPS "May I have a receipt?" She was very offended by this question and quickly began showing attitude. She said "No, we don't give receipts here." To which I kindly replied "I see, how may I prove that I dropped off this item if there is a complication?" She rudely pushes the box towards me and says "go to a UPS store, they'll give you a receipt there." And just walks away from me before I can say anything. I'm the only one in the store and she turns her back to me. I try to continue our conversation because I wasn't so against not having a receipt I just wanted to understand how they prove I dropped it off, she just ignores me even though she's 2 feet away!!! The gentlemen that said that she's only nice to Asians is incorrect, I am Asian and I was shocked that a business could treat ANYONE like this regardless of their ethnicity. I literally went straight home to write this review. People do not deserve this type of poor service. read more

I guarantee everyone of her reviews came from Chinese or Taiwanese people if u are from anywhere else she is very rude I work for a major courier I've seen it first hand,one star because I had to. read more

This owner is extremely rude. Not helpful at all. Came here twice. The first time I thought maybe she was just having a bad day so gave her a second chance and came back. Not going back again. Was there to make a copy and she just pointed to copier. The copier said "out of toner" when I told her she said "I lifted the cover right?" I thought maybe she didn't understand what I said and I repeated myself. She was upset and just kept saying' " I lifted the cover." Very rude. Then asked to buy tape and she just pointed to it. After all this rudeness I went to pay with a debit card and she said they only took cash...what business only takes cash? So went to my car to scramble for cash and then when I went to hand it to her in her hand she said, "just put it down" oh my.....not going back there again. I can give my money to another business that appreciates their customers. read more

So rude. I went to drop off a pre-labeled packages and the lady gives me a "look". She takes the packages and one gold fish from our kids snack fell off the box. She yells out "Oh my gosh!" and looks at me like I'm the dirtiest thing in the world. Wth. I don't like the store and I don't like her as a person. read more

Went to drop off some box. The lady is mad. Will never come to this location again.

We were so happy we found Anita to help us with notary services. Extremely helpful and flexible! It was close to the closing time, but she took her time to take care of what we needed. She made every accommodation we needed. Such a personal mom & pop store that deserves the support if the community! read more

I would have given zero. I brought several packages and by mistake a left a return amazon package that was intended for usps. (The other was correct) I called up and explained and she said that yes, and that tomorrow the the mail carrier will pick up. So, today, I called to ask if she gave the mail carrier the package. She turned to be so RUDE saying that I am wasting her time by this phone call just because I asked if she handed over, and went on and on. NEVER go there! Yeah, when I began to ask her in normal speed, after I finished, she said to speak slow because she doesn't understand. So, I wasted time. When I told her that her bickering is also wasting me time because a simple yes could suffice, she went ballistics. Showered me with negativity. I don't care. I see that other reviewers say that she is rude and wants to make other people's life miserable. Yes. 100% like that. I will also make complaints to UPS about her terrible service. For her, each customer is a punching bag and "don't lose time!," do your punches immediately! Beware, you are warned that you will be dealing with a mad, crazy woman there. read more

I had an emergency package to mail. Service at this Postal Center was quick, efficient and I felt was given personal service. I will definitely be using this as my mail center any other time!! read more

I really like coming here. I don't need a notary often but when I do it gets done quickly. The owner is really nice and helpful. They have shipping services but have never used it. read more