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    US Post Office

    3.4 (74 reviews)
    Closed Closed
    Updated over 3 months ago

    Services - US Post Office

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    Reviews With Photos

    Outside location
    Eva B.

    Lupe postal agent very professional, helpful and friendly to all her customers who came in this morning including me. Communication was excellent. Hopefully take care of change of address 3Th times that the big West Covina location again didn't do or failed to do or retaliate against me for reporting hassle experience. But 1st time at this location hopefully takes care for the last time. Highly recommend this location & will be back for any postal services. Thank you Lupe for excellent experience this morning.

    Shipping supplies
    Kat K.

    Lupe and another kind lady who works here are very fast and helpful. There was at least a line of 5 that went through very quickly. They were personable, friendly, professional, and just great at their work. I rarely send out mails, and she made the experience absolutely quick, painless, and for an affordable price. It's really amazing, genuine, and customer service that is pretty rare. I hope the wonderful employees are praised for their kindness and great quality and speedy work. There is plenty of parking in this plaza with a grocery store and a gym nearby. A few restaurants are here as well. It's very clean and organized inside their store. It's nice and cold to help us beat this heat outside. Lupe totally made my day. I'm very grateful to get her expertise to help me send something to a military base to my sister, brother in law (who is in the military), and nephews. I definitely want to come back here if I ever need to mail something out, I recommend this location to anyone who wants to go in and out of a post office pretty quickly and have the best, kindest, quality customer service!

    Lawring W.

    I've been here many times and most of the time there's great service. Today, there wasn't a lot of people so it was pretty quick. I usually use first class mail for small packages, which is $3.50, but now it's $3.82. Turns out that the price just changed this Sunday. The staff is very friendly and efficient!

    Front of the store

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    4 months ago

    Helpful 8
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    1 month ago

    Reliable, friendly, and efficient. the staff are always helpful. Couldn't ask for more, highly recommend!

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    2 months ago

    Amazing service love the worker there. Nice and friendly package arrive safe and sound

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    Photo of Dot D.
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    4 months ago

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    7 months ago

    workers here know u by face ~ they r friendly & efficient so i make this da main branch when i need 2 run over 2 a post office

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    2 years ago

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    10 months ago

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    11 months ago

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    6 months ago

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    1 year ago

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    2 years ago

    Helpful 6
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    3 years ago

    Helpful 3
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    2 years ago

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    7 years ago

    Helpful 1
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    6 years ago

    Helpful 3
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    7 years ago

    Helpful 5
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    1 year ago

    Helpful 1
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    5 years ago

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    10 years ago

    Helpful 55
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    5 years ago

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    3 years ago

    Helpful 1
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    4 years ago

    Helpful 3
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    6 years ago

    Helpful 1
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    4 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    6 years ago

    Helpful 3
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    15 years ago

    Helpful 6
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    12 years ago

    Helpful 4
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    6 years ago

    Helpful 1
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    16 years ago

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    7 years ago

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    7 years ago

    Helpful 3
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    4 years ago

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    9 years ago

    Helpful 3
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    10 years ago

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    5 years ago

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    7 years ago

    Friendly staff, but hours sucks. Phone number is inaccurate and never able to reach the office

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    Photo of Lalee M.
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    14 years ago

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    Page 1 of 2

    Ask the Community - US Post Office

    Is this still the location to pick up mail from PO boxes that was originally from the West Covina location near the West Covina mall? Last time I came there was a note with different address but I didnt get to confirm because the line was super long

    You have to come to Main Office West Covina 396 S. California Avenue West Covina, CA 91793 (across West Covina Mall) Already opened since April 3, 2021

    With current pandemic, wut are new operating hours @this location?

    View All 4 Questions

    Review Highlights - US Post Office

    She was very friendly, helpful, and efficient.

    Mentioned in 2 reviews

    Read more highlights

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    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (198 reviews)

    GREAT and friendly service offered by ALL the employees every time I have visited this location…read more Employees go out of their way to make everyone feel welcome and appreciated. The better is always very clean, well-maintained, and fully stocked with supplies. Parking is readily available in the large, private parking lot.

    I honestly don't know how this office is still even open. I don't use FedEx that often and I was…read moresupposed to send the package back to spectrum. Spectrum advised me to show them the QR codes and the shipping center would pack, label and send my products back. To start, I walk in and see staff just walking around and some just talking to each other. I'm standing in line with six employees present at the store, all of them refusing to offer help. There was one person at the counter helping someone else. So i figured I would just wait. A young lady that happened to walk in and get in line behind me, and an older asian employee Immediately ran to a register and called her over to help her. The lady said but He was here first pointing to me. I advised him I've been waiting. His face turned to disgust and He proceeded to chastise me because I was waiting to close in line, which I have no clue what that meant. I showed him the QR codes and advised him what I was advised from spectrum. He says they don't do that there they don't package items. Huh??? That is exactly what the store is for. I would've been good with him just advise me but rather he's talking down to me and rude like I'm wasting his time. He was no help at all and I honestly can't fathom how FedEx offices operate with staff like this. The employee was Bernard. older asian with glasses

    Rowland Postal Center

    Rowland Postal Center

    (6 reviews)

    I should've listened to the other reviewers, but I came here because it was convenient. First of…read moreall the lady working there did not speak English, so the communication was already difficult. I asked to overnight a package and she told me no without any further explanation. I explained to her it needs to arrive by a certain day to which she assured me it would. When I checked the tracking however the item arrived 3 days after her estimate. This lady has some nerve giving out inaccurate estimates and even had the audacity to tell me if I wanted something to arrive earlier I should have come in the morning since mail is picked up in the morning. On top of that when she saw my last name she insisted I speak chinese because I am chinese. As someone who deals with customers I can tell you I'd never insist a customer accommodate me. Customers should always come first and as someone running a business she should make her customers feel welcome instead of making them feel like they should've had knowledge as to how the the postal business is run.

    Horrific and Abusive Owner!…read more There is only 1 Part-Time girl works at this place speaks English, the other woman and the owner Celeste speak broken English that caused me to lose my package. One other customer helped me translate English to the mature Chinese worker to watch out for my package that was coming within 1-2 days. She returned it instead. The returned package has caused damages to me. I complained it to the owner Celeste who barked at me like a mad dog shouting at me so loud that hurt my ears. She said to accept my FedEx package is doing a favor. I paid $100 for a small mailbox, which is not free, and not by far a favor. She is such a bully, hostile, abusive, and anti-customers. At the end of my term, I left and found a better and cheaper place elsewhere. Strongly not recommend Rowland Postal Center to anyone!"

    US Post Office - postoffices - Updated May 2026

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