There are 20min parking spots right in front or around the corner…read more We have been coming here almost every day from selling stuff on eBay and needing boxes. This store is very quaint and welcoming! The owner/person at the register was really nice. And they have great prices here (there is a shipping store walking distance from us but their prices are not great or service so we are willing to drive here). I highly recommend coming here for your box needs! And they have some sports paraphernalia like jerseys and Nike shoes (all under $100) and random trinkets.

Thank you jannit for the great service. You were litteraly a life saver. Also we are beyond happy…read morewith what we got. Love this place the ceiling and floor were cool too lol

I went in to drop off my fed-ex package & I have never been treated so rudely. I ended up taking my…read morepackage with me & I'll be dropping it off at another FedEx location. I needed assistance printing the label & it was $1.11 for 1 piece of paper... I didn't have cash, so it was another dollar to use my debit card... the woman who works there, Marian, shouldn't be in customer service. She doesn't smile, she is rude, and lacks basic social interaction. Do yourself a favor & find a different location to drop off your package.

Be aware of pricing at this location…read more I asked if stamps were marked up and was told no, yet I was charged $50 for 40 stamps, which cost $31.20 at USPS (78¢ each). When I called to ask about the difference, the response was dismissive and no refund was offered. Add an unpleasant interaction with staff over a small item my child accidentally dropped, and the overall experience was very poor. Verify prices carefully or go directly to USPS.

Great people Friendly and helpful…read more Erik and Evelyne a true family neighborhood entrepreneur

Excellent Customer Service by Evelyn & Eric the owners :) So friendly & helpful. Loved how they so…read moreattentive for my family & I stationary, postal needs .I recommend this location:)

Wonderful Service. The new management is a way better than the last owner…read more Goes that little extra step to help out his customers, when he doesn't have to. Also very acknowledged in every aspect of his business. Thank you for your wonderful service!!!

Alec was very kind and walked me through my first time process of shipping something out. Gave me…read moretips and overall 10/10 for sure

Every time I visit this UPS STORE I'm always greeted with a smile and a hello and to me that's…read moregreat customer service! No matter how busy they are they always acknowledge their customers!! They are knowledgeable and curteous and this is the only only location I will give my business to! Completely value this location and staff!!

Unfortunately after years of using this location, the owner according this what the rude lady that…read morewas at the counter told me. All I ask since we were the only 2 people in the, so it not as she was super busy with customers. If she could please wait to finish her non emergency personal call after she finished attending to me. Her response i am helping you. I need to acknowledge you to scan your item. As she said had i been the one on the phone while she was helping me, she also would consider it as rude but she wouldn't ask me to get off my call. I said I believe it works both ways as her customers I show respect and appreciate the service of the employees and just asked to be treated the same way. I told her I wouldn't use this location anymore. Her response was whatever! I told i was asked many years ago to please bring my package to this location because it helps the business make money. Apparently she doesn't need the business. We need to stop rewarding business with our loyalty as customers when they don't appreciate us.

Exceptional Service and Outstanding Customer Care…read more This was my first time shipping a delicate and high-value item, and I could not have asked for a better experience. The owner, Sam, personally assisted me and made the entire process seamless, stress-free, and professional from start to finish. He took the time to answer all of my questions, explained the process clearly, and ensured my item was packed with the utmost care and precision. I left feeling completely confident that my shipment would arrive safely and on time. What truly sets this UPS Store apart is the level of service. I had no idea how easy and efficient the process could be! Simply bring your item in, and they handle everything with expertise and attention to detail. My wife brings in Amazon returns when we have defective items and she's consistently in and out in under five minutes. The efficiency is impressive!!! Overall, this location delivers exceptional customer service, professionalism, and reliability. You can genuinely tell they care about doing the job right. I highly recommend this UPS Store to anyone looking for trustworthy, high-quality service. Highly recommend!!!

It's not too late To ship it…read moreShip it good... Simple in and out Amazon return dropoff. 5/5 Service Great service at this location. They help you with all your shipping needs. Only have had to return Amazon items so they'll scan your barcode and print you a receipt. 4.5/5 Parking Parking is available jusy not right by the door unless you have a handicap placard is the AMC is in the same shopping center. So if you need to ship it and ship it good, visit this UPS store. Psalm 121:2, God bless

I came into the Postal Annex in Azusa last week for a Live Scan and it was my first time ever…read moreneeding one. I needed it for my daughter's end of the year field trip and honestly wasn't quite sure what the process was or what paperwork was required. Jinesh was extremely informative and took the time to break everything down for me. He explained that I needed the proper Live Scan request form from the school district before the fingerprinting could be completed. Instead of rushing me through or giving unclear instructions, he made sure I understood exactly what was needed and told me to come back once I had the correct paperwork. I returned this morning with everything in order and was assisted by Arsh. She was very sweet and upfront about being new and still in training. I let her know I was patient and in no rush at all. She took her time, made sure everything was done properly, and even had someone assisting her over the phone until Jinesh arrived and stepped in to help finish up. The entire process was smooth and only took about 10 to 15 minutes since I arrived early and it wasn't busy. I really appreciated how welcoming and helpful everyone was. They didn't make me feel rushed or confused at any point. For something that could feel intimidating the first time, they made it easy and stress free. They also offer a wide range of services including mailing, printing, faxing, PO boxes and more, which makes it a convenient one stop shop for a lot of needs. Overall I felt genuinely helped and taken care of. I would absolutely recommend this Postal Annex location and will continue coming here for future services.

I've had a paid mailbox here since 2020 (it's now almost mid-2026), which means I've had a lot of…read moreinteractions with the folks working here over the last 6 or so years. When I first got my mailbox in 2020, the hours were very good with them being open the majority of the day during the week, even during COVID, and they were open both on Saturdays and Sundays. I really don't like writing negative reviews about places, because some people/places have off days (just like everyone does), but this is not just one day with them.... it's EVERY SINGLE DAY. Here is a list of items I have put together for your reading pleasure, and for the record, I will NOT be renewing. 1. Hours are basically whenever they feel like being open (especially on weekends). Sometimes there's a sign on the door during regular business hours that they're on break and the door is locked. (See the attached photo.) Their hours are now 9am-6pm during the week and Saturdays 9am-4pm when they used to be open earlier in the morning, later in the evening, and on Sundays. Oh and if they go on "vacation", they close for an ENTIRE WEEK and write an email to everyone two days before that our mail and packages will be held until they return. There is NO way to access the mailbox or receive packages during the time they're closed. Remember, I pay a monthly fee to have mail received here... 2. They are no longer open on Sundays like they used to be a couple of years back which means I have only Saturdays to check my mail. Since I work 9am-6pm during the week, I usually can only get to my mailbox on Saturdays. Sometimes they take the weekend off and close without saying anything. And guess what happens when they close on the weekend unexpectedly... I CAN'T GET MY MAIL FOR THAT WEEK. 3. They charge for literally EVERYTHING. Debit card fees and transaction fees. They used to accept packages up to 50 pounds. Then it was lowered to 30 pound. However, is your box heavier than 30 pounds? There's a "handling" fee. Need a piece of tape? Fee. Need one copy of something? Fee. I'm surprised I'm not charged for breathing the air in the building. 4. I pay for a mailbox for a reason. I want to be able to receive packages that are secured and held for a few days until I have some time to pick them up (which is usually on Saturdays). Well, if you leave your package for 3 days or more, there's a fee for that. Do you only have your debit card with you to pay the fee? Sorry, there's a fee for that. See Item 3 above. They were closed on the preceding Saturday? Sorry, there's still a storage fee. I was literally going to be charged a fee for ONE flat 9x11 envelope when I came 5 days later to pick it up after it was received. A FEE FOR AN ENVELOPE!!! 5. The ONLY good thing... and I mean *ONLY* good thing is that I get a text message and email whenever I receive mail into my box. That way I don't have to guess when mail is there. But again, if I leave a package there more than three days (even if I'm out of town for longer than that), there's a fee. And if they're closed for the weekend, I have no way to access said mail. The TL;DR version is that you should avoid renting a mailbox here. You pay a fee to not have access to your mailbox outside business hours and when they close randomly. Also be prepare to pay a fee for basically everything.

This store offers great, efficient service from friendly, hardworking employees…read more During my recent visit to return an Amazon package, I was in and out in two minutes, which was amazing considering that there were two other customers ahead of me when I entered the store. These employees do not waste time, yet always take the time to share a kind word or two with customers as they handle your business. The store is always fully stocked with any and all shipping materials you may need. Thank you for the GREAT service

I've been coming to this UPS Store mostly because it's the closest one to my house, and overall it…read moredoes the job. It's not my all-time favorite location, but it has its bright spots. When Gaby was here regularly, she was honestly the reason I kept choosing this store. She was always so warm and attentive and somehow managed long lines like it was nothing. She even remembered to ask how my day was, which sounds small, but it made the whole errand feel less like a chore. I haven't seen her recently, but she really set the standard for this place. Today I was helped by Lupe, and she was just as friendly and knowledgeable, so that definitely helped bring the experience back up. I mostly come here for Amazon returns, so I can't speak for every service they offer, but the notary I did with Gaby once was super fast and painless. My only hesitation with giving this place a full five stars is that I've had a few not-so-great encounters with some of the male employees. I won't call anyone out, but there's one guy who always looks like every transaction drains the life out of him. The energy shift is noticeable, and it does affect the vibe when the line is already long. Parking here is honestly the biggest headache. The gym in the same plaza makes the lot feel like a wild scavenger hunt. My best tip for anyone coming is to skip the chaos and park through the back tunnel. It's a bit more of a walk, but it feels like its own little escape route and makes the whole visit smoother. If I'm being real, I still prefer the UPS location near the West Covina mall because the owners there are unbelievably quick and so friendly, but this one is perfectly fine when I need something close to home. Four stars for the great staff members who really carry the place.

Service was great. They have everything there, check their list of services. Fast and easy!read more

Very helpful to my business. I've been dropping off a decent amount of packages to Mail and More…read moredaily in the past year, & their service is nothing but fantastic. We have scheduled our carriers' drivers to come pick up the packages daily at our warehouse, but sometimes their trucks are either fully loaded, or doesn't come on time, so we took some of the light packages to Mail and More and have them to pick up by their routine drivers, they handle them well, & they never complaint about it. Awesome service!!!

GREAT and friendly service offered by ALL the employees every time I have visited this location…read more Employees go out of their way to make everyone feel welcome and appreciated. The better is always very clean, well-maintained, and fully stocked with supplies. Parking is readily available in the large, private parking lot.

I honestly don't know how this office is still even open. I don't use FedEx that often and I was…read moresupposed to send the package back to spectrum. Spectrum advised me to show them the QR codes and the shipping center would pack, label and send my products back. To start, I walk in and see staff just walking around and some just talking to each other. I'm standing in line with six employees present at the store, all of them refusing to offer help. There was one person at the counter helping someone else. So i figured I would just wait. A young lady that happened to walk in and get in line behind me, and an older asian employee Immediately ran to a register and called her over to help her. The lady said but He was here first pointing to me. I advised him I've been waiting. His face turned to disgust and He proceeded to chastise me because I was waiting to close in line, which I have no clue what that meant. I showed him the QR codes and advised him what I was advised from spectrum. He says they don't do that there they don't package items. Huh??? That is exactly what the store is for. I would've been good with him just advise me but rather he's talking down to me and rude like I'm wasting his time. He was no help at all and I honestly can't fathom how FedEx offices operate with staff like this. The employee was Bernard. older asian with glasses