This is my go to place. I have been going there to drop off mail and Vinted-related items. They are extremely professional and caring individuals. They have sports-related memorabilia and items fans can go wild over. They have Keychain, slippers, jerseys, etc. The quality is superb! Their service is unique and you get valued there! read more

If I could give 0 stars, I would. I'm appalled that this business even has positive reviews to begin with. The business owner who I assume is named Dwayne is rude, and puts absolutely zero effort into helping you -- I have a package that was delivered here as they are a service provider with the app named Vinted. Apparently the business owner of this parcel shop is completely unaware that they are a pick-up point location for Vinted packages, meaning anyone can choose to have their package dropped off here and pick it up similar to those Amazon Parcel pick up point locations. I came in expecting to simply pick up the package, but instead I was completely brushed off and was told repeatedly there was nothing for me there if I did not have a mailbox with them. The stubborn store owner thinks/assumes that they only have a contract for Vinted/SpeedX package drop offs, but they are also listed as a pick-up location which cannot seem to get into his incompetent brain. I showed the employee, again who I assume is the owner Dwayne, the email & QR code instructions to pick up the package and continues to tell me there is "nowhere" for him to scan the QR code. He made me feel like unless you're paying him money to essentially "rent" a mailbox through his small business there is nothing for you there. I explained to him that I was provided delivery drop-off photos by the shipping provider, SpeedX and showed him and he replied, "I don't care what photos they took there is nothing for you here if you do not have a mailbox through us". Please DO NOT come here. Stay far away instead save yourself the trouble and go to your regular post office. Absolutely TERRIBLE service I'll never be back. read more

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There are 20min parking spots right in front or around the corner. We have been coming here almost every day from selling stuff on eBay and needing boxes. This store is very quaint and welcoming! The owner/person at the register was really nice. And they have great prices here (there is a shipping store walking distance from us but their prices are not great or service so we are willing to drive here). I highly recommend coming here for your box needs! And they have some sports paraphernalia like jerseys and Nike shoes (all under $100) and random trinkets. read more

The Pack & Ship Store - Shipping Centers Near Me - Covina, California

I went in to do a drop off and was feeling all over the place, not having anything prepared. I felt embarrassed walking in with a packing slip the size of my head. I didn't catch his name but I'm assuming he was the owner, but he was really nice and helped me out. I'll be coming back for sure and everyone else should too. read more

Thank you jannit for the great service. You were litteraly a life saver. Also we are beyond happy with what we got. Love this place the ceiling and floor were cool too lol read more

We have purchased boxes and other supplies from Dwayne in the past. it's always been a pleasurable experience experience and Dwayne is great. We just got a mailbox at Pak and ship and we are looking forward to being customers for a long time. The rates are very good and the is unbelievable. read more

Found this place on Yelp. Came here twice to get documents notarized. Quick and friendly service it costs $15. Call first before coming over to make sure the notary is here. This is an interesting store for your one stop shipping needs, mailboxes, and they sell some collectible items like sports team apparel, vintage metal lunch boxes, novelty character mugs, and other decorative items. Highly recommend if you're in the area. read more

Vet owned and being a vet myself, I support this location! Very knowledgeable and offered recommendations to save money on future shipping/packing and notary services. Thank you read more

This is a Pretty convenient location, didn't take too long to get in and out for drop off.

Wade provided exceptional service and was very informative with any questions I had regarding my rental . Thank you !

I have visited this store several times. They are always spot on with my needs. They have wonderful unique items for sale, such as beautiful Disney cups, greeting cards for a quarter, old-school lunchboxes, beautiful gloves, and more. They sell lottery tickets also. Today I brought in a very large bag of Christmas gifts that I needed mailed to my family. They promptly packed them up for me in a box, they selected the most effective and affordable shipping source for me, and handed me a receipt. The packages will be with my family tomorrow! While I was there, I got some very unique items for my families Christmas stockings. I also got everybody a slew of lottery tickets! they provide wonderful service. They're very kind and very helpful. I will never go anywhere else! I recommend them highly. They're much more than and pack and ship store! read more

Great customer service ... our new favorite friendly neighborhood pack & shipping store.

Dwayne, the business owner, is a veteran whom we should all thank for his service and support. He is extremely pleasant and helpful. I had a large flat box with two tracking labels, but they both went to the same location. The UPS on Amar and Lemon in Walnut City quoted me $15,00 for each box, for a total of $30.00, which was outrageous. Dwayne only charged $4.95 and packaged and shipped everything in a single box. He provided excellent customer service. Let us all do our part to continue to support small business owners, particularly veterans. He also provides notary, U-Haul, mailbox, and boutique shop services. read more

Best service in the valley!! Dwayne is a veteran and the owner and is very helpful and just an all-around great guy. I have been Using their services for a long time. I can't say enough about him and his staff. I go in there and if there's a lot of packages they carry them out to my car and put them in the trunk. Who else would do that? If I could give them 10 stars I would read more

One of the nicest people I've ever met. Really knows his stuff and is always there to take care of you.

Rented a U-Haul for a special event... They were awesome to work with... Upon returning the U-Haul Noticed what an awesome little store- so I purchased some gifts. It is veteran owned. Please support these guys... #SmallBusiness read more

The Pack & Ship Store - Front of storefront! - Shipping Centers Near Me - Covina, California

Best place to get your items shipped in the are bar none. I won't ever go to a UPS or USPS when I can support a small business who is reliable AND offers the best prices in town. read more

Lovely and kind owner! He gave me all of my price options to ship so I could pay less. He packed up my items and my package was received quickly. Love this little store! read more

My dad needed a notary so went to various location in the area.One only has a person available certain hours.Took him here and was able to get everything done in a fast friendly manner.All the little gifts they sold were super cute as well.I highly recommend read more

Great friendly family place Customer service is amazing. We got so much help with our shipping. An patience was top notch!!!!!!! Our now go to place to pack and ship. Thank you!!!!! Highly recommend read more

Always get great service! Better service here than at the FedEx office on Azuza. Come here you'll be glad you did.

Best pack and ship place around! 5 Stars. Great customer service and good prices! I've been to The Pack and Ship Store twice to ship a couple packages, one large and one small and the people their were very helpful. After coming here, I will no longer pack or ship my stuff at the Postal Office, UPS, or FexEx (They're too expensive, and the customer service doesn't compare to The Pack and Ship Store). When I thought about coming here I was afraid they wouldn't have my size box, but they have boxes of all sizes and can ship just about anything. If you need something shipped and/or packaged, come to The Pack and Ship Store in Covina. And for anyone who is thinking about getting a U-Haul, come to this place. Yes, they have U-Hauls as well as car rentals. read more

The Pack & Ship Store - The Pack and Ship Store from the rear entrance. - Shipping Centers Near Me - Covina, California

I went here for Notary Services and I loved the customer service. The owner was very friendly and the Notary Dwayne was very helpful. I will definitely stop by this place again. The store was very neat and well organized and you could find everything you want right there. Its a one stop shop place and very convenient. I highly recommend this place. read more

Notary service was professional & price was fair. Friendly service. Conveniently located & happy to support a local privately owned Covina business read more

Quick Notary with no appointment or waiting. Great & friendly service by Dwayne! Plus, UPS drop off available too! Multiple office tasks completed in one location! read more

I had to write this review to give credit to The Pack and Ship Store for their outstanding customer service. I sent a grooming dryer to a shop in Texas for repairs. I paid for the repairs and shipping back to my home when the repair was complete, but 3 weeks later I still didn't receive my dryer back. I called the vendor several times and left messages with no response until today when I found out they shipped my dryer back to the place I shipped it from, not my home address. I don't have a mail box at the Pack and Ship Store so I thought I'd be chasing this package down for weeks. I called and spoke to Dwayne at the Pack and Ship Store, he had my package. They held it for over 2 weeks, and I was able to go pick it up today. Because of their unexpected willingness to hold on to it until I caught up with the delivery has saved me hours of phone calls and frustration. I am a customer for life now. I highly recommend this business for doing the right thing, when they didn't have to. read more

great service its a one stop shop here. You can get your items you are sending out packed, taped and shipped. They offer prices from all carriers USPS, UPS, DHL and FEDEX. Notary services available here love that I can get it all done in one store. Will be coming here and you should too. read more

I honestly love the customer service here. It's service you won't get anywhere else and always so helpful and informative on helping to save as much as possible on shipping and packing. If you need to send a package or notary stop here it's in Covina. read more

********HORRIBLE EXPERIENCE GETTING A UHAUL****** when you preorder a uhaul, you would think when you go to pick up that its a quick in-n-out. NOT HERE!!! It took 40 minutes to process the paperwork. Here's why... Uhaul customer service and dispatch is a load of horsesh*t. They all seem high or sleep when you call and talk like sloths. They don't seem to comprehend and tend to repeat what you just said..like they need time to process it in their heads. It look 5 minutes to take down a credit card number and another 10 to process it. When the fax came back, they added 'insurance coverage' when i specifically said no coverage. So the lady at the retail location had to call back which took another 5 minutes and another 15 for them to reprocess the paperwork. It took another 5 minutes to fax the damn contract back. In addition, they close early on Saturday (3pm) and closed Sunday. So when you return the key, you just simply throw it into a small mail slot by the door. Any random jerk off the street can use a wire hangar to fish the keys back out and then you're F*UCK'd. I get an email Sunday morning saying that the Uhaul hasn't been returned. Then i get another email Monday morning saying i am being charged for 2 days of rental. I had to call both Uhaul customer service and this god-awful retail store to sort this out. I have no time to be dealing with things that should already be handled by this store. GET YOUR SH*T TOGETHER!! read more