Mary was superb. She treated me very professionally and the service was outstanding. I recommend coming here for Live Scan finger printing.

Thieves! I went in for a Live Scan because they advertise a rolling fee as $20 on the DOJ website. When I got there, they would not give me a price. The lady said she had to check. She came back and quoted me $92. I knew $32 was for the type of Live Scan I needed, so I questioned her about the $60 fee and showed her the supporting documentation that reflected $20. She didn't seem to care so I walked out. Most places charge, on average, $30-$35. read more

I went in to drop off my fed-ex package & [[HIGHLIGHT]]I have never been treated so rudely.[[ENDHIGHLIGHT]] I ended up taking my package with me & I'll be dropping it off at another FedEx location. I needed assistance printing the label & it was $1.11 for 1 piece of paper... I didn't have cash, so it was another dollar to use my debit card... [[HIGHLIGHT]]the woman who works there, Marian, shouldn't be in customer service. She doesn't smile, she is rude, and lacks basic social interaction.[[ENDHIGHLIGHT]] Do yourself a favor & find a different location to drop off your package. read more

The service is great and the people are friendly as well as knowledgeable. [[HIGHLIGHT]]I get notifications when a package has arrived. And since some of them are specialty medications, that's important.[[ENDHIGHLIGHT]] I highly recommend this Annex! read more

It's really hard for me to write bad reviews unless they're justified . [[HIGHLIGHT]]I've been with Postal annex at this location for almost 20 years.[[ENDHIGHLIGHT]] These are the third owners, they nick and dime you for anything. You may want to go to the post office to save some money. read more

Be aware of pricing at this location. I asked if stamps were marked up and was told no, yet I was charged $50 for 40 stamps, which cost $31.20 at USPS (78¢ each). [[HIGHLIGHT]]When I called to ask about the difference, the response was dismissive and no refund was offered.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Add an unpleasant interaction with staff over a small item my child accidentally dropped, and the overall experience was very poor.[[ENDHIGHLIGHT]] Verify prices carefully or go directly to USPS. read more

[[HIGHLIGHT]]The owner, Disha, is so kind and helpful - she always goes above and beyond to make everything easy and stress-free.[[ENDHIGHLIGHT]] It's rare to find such personal, efficient, and caring service, and I'm grateful to have this Postal Annex nearby. [[HIGHLIGHT]]Definitely a much better experience mailing here than going to USPS or the other carriers.[[ENDHIGHLIGHT]] Thank you, Disha! read more

Amazing service!! They fixed my package that was broken and did it in minutes!! [[HIGHLIGHT]]Can't go wrong with the service here!![[ENDHIGHLIGHT]] read more

Went in for a live scan and [[HIGHLIGHT]]the woman was very helpful and made sure I knew what was going on and why it was being done.[[ENDHIGHLIGHT]] Very efficient and kind. read more

[[HIGHLIGHT]]Great service highly recommend for Live Scan affordable for all your needs key cutting passports Ect and local too[[ENDHIGHLIGHT]] read more

They over charge horribly on regular Forever US stamps. I will not be going here again

[[HIGHLIGHT]]All staffs are so nice and friendly, I never had any problems getting my mail or packages.[[ENDHIGHLIGHT]] However, they charged me a late penalty for renewal?? Guess I will be renewing or not? And could use better hours. read more

The owners and employees are all so helpful, knowledgeable and kind. They really go out of their way to help. I get emails know when I have mail, which is so handy to know. They really go the extra mile. Can't say enough good things about The Postal Annex. read more

[[HIGHLIGHT]]Disha Vora is amazing , sweet and fast[[ENDHIGHLIGHT]] . [[HIGHLIGHT]]We called and she said to just walk in.[[ENDHIGHLIGHT]] We walked in for notary services and she was very helpful . Come here for fast service . read more

They buckle and dime you here. [[HIGHLIGHT]]Staff discussing politics, totally inappropriate.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I didn't go in to talk or discuss political views![[ENDHIGHLIGHT]] Won't be going back. read more

I have been getting my mail from this location now for over 10+ years, have seen seen 3 different managements with the current management being the 4th. I find that they have updated quite a few things all for the better, so I find that some of these one star reviews pretty funny based on they are complaining about. Jinesh and Disha who run this location are great. They get to know their mailbox customers and I have witnessed the great customer service provided for the individuals that come in for some type of service (faxing, shipping, live scan, or notary.) There is always two sides to every negative feedback that is posted and I have posted my share of negative feedback on businesses and this one is far from being a bad business. read more

For prepaid drop-off package they charge $5.00. Why? I went to Mailbox Express on Arrow Hwy and dropped the box for free. read more

I needed to send two packages to Germany to my Nephew in the Air Force in Germany. Wow!!! It was so easy!! I wish a got the name of the clerk that helped me. It was so easy .. she printed out the address and took care of the custom forms for me. The packages were pretty big and it went so much smoother then when I sent a small package from the post office. I will definitely use this annex next time I have to send anything to Germany again. I was dreading having to haul the packages to the post office . Super fast and easy !! read more

I had a package that I needed to mail to Mexico and I wasn't sure what the best option would be. [[HIGHLIGHT]]Alex was so helpful. She gave me prices for FedEx, UPS, and DHL. So I could compare and decide[[ENDHIGHLIGHT]]. This is truly a one stop shop. Customer service is top notch. Would highly recommend! read more

Came for a Livescan and the service was efficient and friendly. As someone who had gotten several Livescans for work this was one of the most positive experiences I've had. read more

Been coming here for years!! We miss Lupe but the new owner are just as wonderful! Always helpful, pasiënt, and kind.

They are a FedEx drop off. But if they think your item is to heavy, they will try to charge you $5 more dollars just for you to drop it off. Just a random extra charge, even though they get paid for every pre paid package you drop off. I carried my package in with one arm. Wondering if this is something they are allowed to do, under their contract with Fed Ex? Just bad Buisness. I have done many notary there, and they are glad to take my easy money. They won't get that anymore. read more

[[HIGHLIGHT]]very helpful and quick to process my packag.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]good customer service!![[ENDHIGHLIGHT]] [[HIGHLIGHT]]thank you for your long hours too.[[ENDHIGHLIGHT]] read more

The absolute best place to do all your packaging and office needs!! Very fast very helpful and such amazing friendly staff. So glad I found this place and I ship almost daily from here for my small business read more

I've been going here for years for Notary and shipping needs, everyone is great! Highly recommend read more

I only was there a couple of times and they remembered me right away. Very friendly and professional all the time. I could have gone to someone else but I'm extremely happy here. They even text you when you have mail so that way you don't have to go there when you don't need to. I have even used their Notary Services and was extremely pleased. Either go here or go nowhere!!! read more

Super disappointed that they stopped scanning packages for proof of tracking. All you do is leave it in a bin by the front door so it's the same as dropping it in a mail box to be picked up and you're not able to track it / provide tracking to the recipient. Def will take my packages to other local post offices that can offer proof of tracking read more

[[HIGHLIGHT]]Excellent customer service.[[ENDHIGHLIGHT]] Very helpful on the computer & printing. Prices are reasonable! Clean, have the cuties birthday cards & gifts. I highly recommend this Postal Annex on Badillo in Covina!! read more

There's never enough employees, always long wait for service. Not friendly, no one ever smiles. The new owner removed all gifts and lotto machines from business. There's literally a charge for everything, I picked up a small package 4 days after it was delivered and was charged 50 cents per day for storage. Try the Postal Annex on Alosta in Glendora. They always have 2/3 employees working with smiles. The service is outstanding! read more

I had a wonderful service here, people are nice and patient, helpful. I fully recommend

This used to be a great place. Sadly, I handed my mail to the representative who assured me she will add the label and ship it. I should have insisted on adding the label myself but felt bad due to the long line and confusion behind the counter. After opening 2 cases with USPS it was determined THEY never mailed my items! read more

I've been coming here pretty frequently to drop my packages off and the staff is always super chill and nice. They do get very busy so it's nice to just be able to drop off my packages then leave. But I went here today on 4/7 around 12p and I pull up and the girl working came out of the store to help me! That hasn't happened yet and not that I expect it to, but I truly appreciated it because I was on my way to work and I think that was so sweet of her to do! So, thank you so much miss, I really appreciated it! read more

Something weird is going on here. Dropped off a return for dhl . Looks like it was never returned. Now I'm going back & forth with retailers & dhl for my refund. After looking upon reviews it's not the 1st time something like this happened here. read more

Jinesh and Disha are very helpful and professional. They take the time to answer any questions and when they aren't busy with another customer, they will have conversations to get to know you. Always kind and caring! Thank You DML read more

Extremely helpful staff spent an inordinate amount of time helping me to choose the cheapest shipping options. Thank you! They have Fedex, UPS ANS USPS options, very convenient in one place. They also have a notary. read more

PostalAnnex - Good place - Notaries Near Me - Covina, California

I really like the new changes that are taking place since the change of the new owners. More accountable to your packages. And the counter is being cleaned up. The previous owners just had lots of crap on the counter, now its starting to looker cleaner and more kept up. and a big big plus is the notification of letting you know you got a package. I tried getting that before, but there was a one time charge, so I never acted on that. So the notification is excellent! read more

This is my favorite place to ship my packages. Their prices are reasonable and their customer service rep Javier is Awesome!!! He is the reason to why I keep coming to this location. My experience with his customer service has definitely exceeded my expectations. read more

Javier was super helpful and friendly! Great service! Definitely will come back for all shipping needs!

Postal Annex is my go to since my kids went away to college. Not only are they extremely reliable and recommend affordable solutions, they have the best customer service agents which is hard to find these days, especially Javier, he rocks! read more

We love the friendly service and the help we got as we went through the passport renewal process.