Just got my live scan fingerprints done and haven't even left the parking lot because I needed to write this review. They are great here. So friendly and helpful. Javier was so nice and acknowledged every single person that came through the door and thanked every person as they left. I had my two year old with me and he handed her a little unicorn pen that she is now obsessing over in the car. Simply can't ask for better customer service. Thank you! read more

We love the friendly service and the help we got as we went through the passport renewal process.

This is the best shipping store! They are super nice and always take care of our Amazon packages.

New ownership means innovative new services. I don't have to worry about checking my mailbox everyday, because now I simply receive a text from the business when a new item hits my mailbox. Oftentimes the difference between a great business and a good business rests in the details. New ownership at PostalAnnex+ are building a great business. Thanks for thinking of your customers! read more

This place is the best! Everyone's very friendly and helpful! Thank you for making shipping so easy and convenient!

I have been going here for a while now and let me tell you. I am so not happy with the service lately. First off, the new guy Javier is very rude. I have had two separate instances where my merchant has received a completely different item from what I've mailed out. First time, my urban outfitters return came back to me in an HM mailer that was shipped out months before. Second time, Nike contacted me saying they received garage door openers in my Nike return. I find this weird because I returned the Nike shoes maybe two weeks before I returned the garage door openers. And the garage door openers were an Amazon return. I brought this up to the owners attention, and Javier here took it upon himself to try to handle it and say it is UPS. Regardless, something weird is going on and Javier needs to keep his catty comments to himself. I miss the old employees. Hard workers and great customer service. read more

Thank goodness for the other employees. The new owner does not know anything or what he is doing ! They also way overcharge for most items. Ever since they got new ownership it's really gone down hill. read more

I need help every now and then mailing odd sized items and faxing some important information. Since the new owner have taken over the business is light and inviting! The service is impeccable and they are very knowledgeable and friendly read more

Under new management and it's even better than before. I've kept a mail box here for over 3 years. The people have always been terrific! Now, with updated procedures, the service has finally exceeded my expectations!!! Thank you Jinesh, for taking time to get to know me and providing a sense of security of my deliveries! Happy Holidays to all of you!! read more

Javier is superb! Professional and great customer service. He assisted in preparing mailing of passport. Thank you, Javier. We appreciate it. read more

Covina PA is awesome, always kind and very helpful! We send all our soldiers packages through them.

Seriously charging $5 more for big packages for storage because they don't have space?? Then why do you even offer shipping services if you don't have the space??? read more

Great service and friendly every time I've visited. They have given me all options on shipping and have been extremely helpful. I highly recommend this place. read more

Went in for a notary signature. What a nice lady! I will definitely be back for any of my postal/notary needs!

I had a wonderful experience! Javier was extremely helpful and patient towards me as I asked questions about filling out my paper work. It was a quick process and I'm very satisfied!! read more

Whenever I have anything to mail, faxes, notarized, or I just need that special gift, this is the coolest place. Everyone there is ready to help, and take care of your every need, and their friendly. They just make you feel at home, and that's uncommon lately. I highly recommend them, great service... read more

PostalAnnex - This is the coolest place to go for all your mailing needs, fax's, notary services, or just to pick up the coolest little gifts. - Notaries Near Me - Covina, California

Super helpful staff! This place is the best place to ship packages! I had a horrible experience at the US Postal Service and when I came here, it was all better. Thank you! read more

The employees are very friendly. Great service and very knowledgeable. They go out of their way to help.

Extremely helpful staff! I've been here several occasions, great customer service!!!

We are using this PostalAnnex for nearly 7 years, now it's under new management. We are extremely disappointed recently the parcel we send to our family member was missing. We still puzzled where the foul play happened. The same address we send every year thru this Postal Annex. read more

Needed a notary for mortgage refinance and was greeted by friendly and helpful worker. It went quickly and efficiently. We Will come back.

Everyone here is super nice! Cori helped me out she had such great vibes, will be going back forsure 11/10!

I come here to buy boxes for care packages which are cheap cheap. I also come to get papers faxed when needed. THE CUSTOMER SERVICE IS GREAT!! They always greet you and ask if you need help. They are really nice. They sell cute little trinkets as well. love this place. very convenient. thanks Postal Annex! read more

This place overcharges told it would be $24.57 but I had forgot my wallet so I came back and another lady told me it would be $14.30 after that i went to the post office and it was $7.00 even WTF read more

I've been here on several occasions. Friendly attentive staff. Some fees are a little on the high side.

I have never had a problem here. They have good prices too. I use their computer and printing services often. The staff is always helpful.

I needed assistance notarizing some documents and Lupe was very helpful in making sure I filled out everything correctly. I'd definitely recommended PostalAnnex for printing and notarizing services. read more

I come here to buy my boxes to ship things and the staff is extremely helpful & courteous with their services, My one stop for boxes & shipping read more

I've been a customer since they opened and this is my one and only one stop shop for all business and personal services. Lupe and her team are professional and friendly. I've moved out of the area and still make the drive to show our support to such an amazing business. read more

I really like this place. It's in such a convenient location and it has a great staff and service. I have used this place to have things notarized, have had fliers copied and also used their faxing services to both send and receive faxes and each time I go in, they are totally friendly and ready to help. Also, as things in business can move rather fast, the staff here is always on their toes and always do everything to expedite the proccess. Having this little place here feels like I have my own personal office staff and it's awesome. I don't think their prices are outrageous; when you need something done and done right and done quickly, this is the place to go! read more

I've used this place for passport photos and to mail out certified letters. Both times the guy behind the counter was very helpful and nice. Their prices are reasonable compared to the UPS store. read more

I'm seriously really fond of this place. As somebody who does not feel like investing in a expensive printer and buying ink, replacing ink, buying printing paper, it's all just really too time-consuming! Welcome to postal Annex, where you can make last-minute decisions about printing by just sending them an email attachment of your desired paperwork and Bam when you get there they print out instantly and it's only $.25 per page the last time I checked for black-and-white paperwork. So yes I can be shopping and remember that I have to print something out from my doctors office, so I simply just get the PDF on my iPhone and send it to them and that's it. It's so inexpensive and it saves me from so much trouble dealing with printers ink and paper, this is genius and should be implemented everywhere. Now I understand in the long run this may become expensive if you print all a lot of stuff, but for somebody like me who is a occasional printer, this is just absolutely exceptional! Customer service is also pretty top-notch as well. Better yet what if you have to print something out and mail it, well they are a Postal Service so go ahead and take advantage of their services and I also believe they have a notary on site! read more

I've shipped a good amount of items here. So far their service is great and I continue going back. Seems like the prices are just a little high on boxing but that's the economy. Their staff are extremely friendly and helpful. read more

Stay away from this place. My packages get deliverd. Not only I receive no notification, but when I call them with delivery confirmation at my hand and ask them if there is any packages waiting for me, the girl says, no packages. When I say I have delivery confirmation umbers. Then she bothers to check "THE COMPUTER" and figures "oh yes you have two packages" REALLY ??? No S#!+ ! Also if your package is a little heavy (my better half needed help with a 25 lb pet food bag once) Oh, no, they can not help you. As soon as our contract with these people are over, I am switching providers. This is unacceptable. read more

Awesome customer service! Although I only have had to stop in here on occasion- i have to say that every single time I have had just the nicest people help me. Was in again today for a notary service & mail out, and the ladies there were exceptional. Of course they take care of all your postal needs, and they have some really cute trinket/gifts available as well. Definitely my go to for any postal services! read more

I came to the Postal Annex to do a Live Scan. The employee at the front was very friendly, and the live scan operator, which I think is the owner, was also very polite and friendly. From the start, there were some difficulties with getting my prints, but I blamed my dry hands. As I was leaving, I asked the operator if he entered my social security number. He hadn't, so he tried to input it, but he could no longer do it, and then he said it wasn't necessary. I submitted my documents feeling a little doubtful. I then got en email from the location I sent them to telling me my prints were incomplete due to the missing social security number. I then went back to the Postal Annex and explained the situation. The same operator read the email and redid my prints a second time. Again he struggled with my prints, and again I blamed my dry hands. Since it was their oversight, he did not charge me again. After a few weeks, I got another email telling me my prints were still marked incomplete because this time, my social security number was submitted incorrectly by the live scan operator. I did not have the energy to go back to the Postal Annex. I was afraid that something would go wrong again. I lost on the $74 and time spent driving back and forth. I'm disappointed because their customer service is great. I just wish they were more efficient. read more

Without telling customers in advance, they charge an additional fee of $.11 more PER STAMP. Then, when I noticed how expensive the booklets were after making the purchase, they refused to let me return them. No wonder there's never a line at this place. read more