Came in 45 minutes before closing to do a walk-in Livescan. Smooth process The owner AJ was very friendly and helpful. Excellent and speedy customer service will be coming back! read more

Slow service. I waited 15 minutes to pick up a package. Only one person working. O paid $5.99 just to reroute my package here for pick up. read more

I was referred to Post Master Plus by a school district to get a live scan. The owner AJ did it quick and smoothly within 5 minutes. I am very pleased with the service and encourage those who are in need of a live scan or anything else like shipping, packaging, copy/fax, etc. Great service!! read more

Rude, have limited services such as UPS returns. I have tried the location a couple times because they are so close to me. Every time I do, I kick myself and end up driving down the road 2 more minutes. read more

Seems fishy. Quotes me almost $900 to ship something internationally. Walked out. Went to DHL in Pomona $300 to ship the item. He also felt the need to try and mansplain how shipping works to me. Definitely don't recommend read more

The couple that run this place are very nice. They're very friendly and very helpful. Often times I'm traveling and I need to have them to send me my mail. They are very accommodating and sending it out right away. read more

Seems like this is a do it all for the local community. Really friendly staff and can do notary and passport photos with no appointments. read more

First time here to get live scan for a school I'm teaching at, walked in and guy seemed very cold. Showed him the papers he needed to sign and got to it, eventually did the scan. Pros: - quick - okay service Cons: - cold responses - presses your fingers down hard ( not sure why, the machine was picking it up ) read more

Post Master Plus - Small location, live scan is inside along with P.O. Boxes, shipping stuff and others - A small shopping center with a parking lot in front, featuring a storefront with signs for a bookstore called 'The Book Rack' and postal services including UPS, FedEx, and DHL. A tree is situated near the parking area, and the sky is clear with some clouds. Several cars are parked in designated spaces, and the building has a tiled roof. - Notaries Near Me - La Verne, California

I went to take my renewal passport photo here and I was able to mail it all in one spot. It was so convenient. They were so nice to me and patient, the two folks running the place. I highly recommend coming here for passport pictures, mailing and if you need anything notarized. :) read more

Absolutely worst service I have ever experienced. Do not give your money to this business. The owner was extremely rude and dismissive. This place is listed as FedEx drop off location and I needed to return an item from Wayfair. I came in an hour before closing and told the owner I need to ship via FedEx. He right away told me that FedEx already picked up for the day. I said that was okay. He seemed disappointed that I still wanted to ship. I told him the box was long and without looking at the box he told me he didn't have room for it and I needed to ship it from somewhere else. I asked him to please look at the box before he automatically said no. He begrudgingly got up from his chair and looked at the box. He reluctantly decided to take it but told me I had to carry it to his back office. This owner did everything in his power to make me not want to drop off this box. This business should be removed as an authorized FedEx drop off. Horrible experience! read more

We needed a notary right away and they were open at the end of the day. Excellent customer service- thank you :)

Hi Everyone, I go into Post Master Plus quite often. This location is located on the corner of Foothill Blvd and Wheeler Ave in La Verne. In the same shopping center as CVS and Crunch Fitness but closer to the One West Bank building. It is a nice little store with a rather large variety of services available to customers. I have never really worked with the owner but I have worked with his wife, as well as the young girl who works with them, and have found everyone to be very nice and quite accommodating. To the point even I would say they mostly go out of their way to make sure all of my needs are met. As the name would indicate, they have private mailboxes for rent. They have special prices for longer rental periods, so be sure to inquire about this if you plan to keep you mailbox (Private PO Box) there for a while. They do a good job of getting the mail to the boxes (mail is delivered here by the post office) very soon after it comes in and they are very good about getting mail to your box if it comes in without your PO Box number. You can access you mail box 6 days a week during business hours. You can even access your box during off hours if you are willing to pay a little extra for a key to give you off hour access to your box. The store has the usual selection of "gifty" type items as well as a good selection of office supplies. I would say that aspect is typical of most PO Box stores of this type. They are an authorized shipper for UPS (they will help you with the packing and they have shipping supplies available for purchase) as well and a drop off location for FedEx. They do live-scan fingerprinting. This location advertises they are a rental location for U-Haul but I have never seen a trailer here. So I would suggest you call ahead on this point and find out if they keep trailers in stock of if they have to order them in. All in all, this is a nice little local mom and pop business. They have been in La Verne for 20+ years, so give them a shot if you are in the market for a PO Box or if you are in the need of shipping services. Regrades, Jim read more

I came in for both a Livescan and to mail a painting, which required a large box and some packing. The man working (assume it's the owner), was the absolute coolest you could possibly imagine, even took the time to cut and fold a box down to smaller size so my shipping fee wouldn't be extra. The Livescan was done quick and efficiently also. Definitely a pleasant experience and left me feeling very satisfied and positive. He also handled several "regulars" in between my transactions to not keep them waiting and who had simple requests - totally fine by me and actually great customer service since what I was requesting was pretty involved. Great place, and thankfully not just out to grab money from you. read more

Very nice people came in not know how to package a returning item and they helped me out and over a great experience

Came in last minute, maybe about 430pm to do fingerprint scanning for my real estate application. I called beforehand just to make sure i didnt need an appointment. The lady was sweet and mentioned we dont and just to walk in. The process was quick and simple and i was on my way. read more

Good location, hours, services, and competitive pricing along with professional customer service made my first visit here a most pleasant one. read more

I went here for a life scan. No appointment. Walked in and waited 2 mins while the attendant helped another customer. Then she gave me the scan and within 10 minutes I was in the car on my way back to work. read more

I first used the services of Post Masters in September 2017 with a complicated service need. I was very pleased with the prompt service, professionalism, and courteous staff. They are very friendly, helped me instantly, and provided several options for the service I was requesting. Their prices are also very reasonable. I now take all my business to Post Masters. I highly recommend them. read more

The person working when I went in was a very nice man he did my fingerprints for me explained the process and my paperwork to me and even mailed it off for me. Great experience. read more

Both myself and my girlfriend have been to this location and the family that runs it is pretty rude. The older lady who I assume is the mom did a livescan for me (they digitally fingerprint you) and she made at least 4 comments about the poor state of my nails and cuticles. I thought I had mistakenly walked into a nail salon to get judged about my personal appearance like that. My girlfriend went to get a livescan and an older man possibly the dad was prying into her private life and judging her career choice, while working at a copy shop. Seems like a very judgmental family and I wouldn't bring my business here again, to run the risk of having some stranger try to draw me into their misery. The motto of this joint should be misery loves company. read more

My family has been coming here for years for everything. This is your place if you're looking to mail items, packages, get supplies, or simply do any office related things. The business owner is very friendly and helpful every time we come in. My entire family and I will continue to come here for all of our postal needs. I would highly recommend them. read more

Post Master Plus - Inside the store. - Notaries Near Me - La Verne, California

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Alright, so I have been bad and did not take the time to finish all my reviews. Gosh, Yelp you need to send me more reminders. In any case, I needed to make some immigration photos but they had to be done to a specific measurement. I came here and was helped by a young lady who took the time to really get the dimensions right. I definitely appreciate her doing that for me as I could not even get professional photo places to do it. Only complaint, with only one girl there to help everyone, it was a bit tough for her. She did a great job though. Will be back. read more

This business has great services and honest prices on Live Scan Fingerprinting and shipping. Other places will give you different prices over the phone. read more

If I could leave a negative review I would, walked in and waited for the women to help me while she literally walked around with no customers doing nothing, after she was done I asked her some questions to her being irritated to answer and ROLLING HER EYES multiple times. As my first time coming here, of course I would have to ask questions but she was not having it, she said blatantly that I was wasting her time and that I could go ahead and take my packages somewhere else because she's a busy women. OH MY GOD, NEVER in my life have I ever delt with such disrespect and negativity as well as laziness from such person. This has been by far the worse customer service of my life. PLEASE PLEASE PLEASE save your money and dignity and do business somewhere else because the people who run this establishment look down on people like dogs. read more

They helped me with a Live Scan and it took 10 minutes . They were extremely nice and would recommend them in a heart beat . You pay about $9 more than the police station , but the advantage is 5-6 days a week all day long instead of the PStation 2 days a week - restricted time etc Great place read more

I found this gem a number of years back when I needed a quick Live Scan for an employer. I have always worked with the owner and he is fabulous! It is a busy place but the employees always do their best to manage multiple things. Because the business has a number of specialities, there can be a wait, but it is never very long. I am a happy repeat customer who has gotten 3 Live Scans, notarizations and contemplated a mailbox here. Excellent business with great people. Highly recommend. read more

I love coming here because of the service. Aj and Komal are wonderful people and treat everyone who walks in the door like family. If you're looking for the best prices and the best packing services, come here! read more

I've been coming in PostMasters for years now. I've never experienced anything but awesome service. The owners are always in a good mood when I've been there. Any questions I may have they've always been happy to answer. Any help I need they are always willing to help. The prices are good and the service is great! read more

Wow! If I could put negative stars I would. I was class profiled for not being the right customer from this jerk of an owner!! Here's my dilemma. I need a uhaul truck but currently have no drivers license. My good friend helping me today luckily does but I made the reservation with my credit card. Keep in mind I have a United States passport card as identification. Made a reservation with uhaul. They said go to this establishment to pick up. When I walked in the owner and his wife were happily, I mean happily talking with a customer. Customer looked like a nice middle aged white guy. The gentleman said his goodbye and the owner looked over to me and my friend and his jaw literally dropped. Like we're scum! With the most unenthusiastic look he asked if he could help us. I explained we had a VALID RESERVATION AND I.D. but he refused us service stating that I need a valid license also. Called Uhaul left a complaint and they agreed he could have and should have rented me the truck!!! THEY ALSO NOTED THAT IT WAS OK AS WE HAVE DONE THIS EXACT SAME THING( my cc his valid DL) IN THE PAST!!! We look young. We are skateboarders. We were dirty( we're working) and my buddy has a ton of tattoo's so he looks kinda scary I get that. BUT REALLY ????! Wasted a couple of hours on this day just trying to help a buddy move today. So frustrating!!!! read more

I came in for a fingerprinting service, I am a newly hired Special Education Teacher for a school in La Verne. I was next in line after a lady, and then an elderly lady followed behind me. The elderly lady was obviously a regular and well known to the owners. The female owner then asked me if she could help her first. I was about to say no, I was in a bit of a hurry, the nice elderly lady said for me to go ahead. As a result, the female owner seemed to be irritated by this. She was extremely friendly to obviously regular customers. Perhaps because she was not going to make any money on me, it was irritating to have to "deal" with me. I really don't know why. The owner then asked for me to write my social security number down, I have had several finger printing situations as I have been a teacher for years. I did not want to write it down (there are too many incidents of identity theft). I have always been able to tell the person as they input my info. She then told me that if I did not write it down, she would not do the service. Her tone was extremely rude, and her curtness continued through the process. She then made a copy, and left my personal information on the copy machine, where I'm sure the public is allowed to use. I will not ever use their services because of this experience, however I wanted to write this review so it is date stamped, if any of my personal information ends up in the wrong hands, I know where to start. read more

AJ is the owner. I have the right place. The owner always seems mad at the world. I closed my box there and went across the street. I have ask around our small town, and most know about AJ being rude. If funny, you act like your just someone posting, but, you can see it in your words, your the owner or owners wife. Also, just FYI, I did complain to the USPS at La Verne. They informed me they had many complaints there and were investigating the store. Glad my mail doesn't go there anymore. Good luck! read more

Went to drop off a package for FEDEX, the Indian guy was rude and cold! I said thank you and he ignored me and and threw my receipt on the counter! Very bad customer service ! So I took my package back so I can take it somewhere else ! I refuse to be treated poorly! Do not come here! read more

I don't even know how to explain my frustration through a yelp review. I went into this post master to get my fingerprints for work. I approached the lady while she was on the phone, she continued to talk to her "ever so important friend" and converse while she was going to help me. She was speaking a different language so I don't know what she was saying while she was dealing with my social security number, address and fingerprints.. I then continued to tell her that I needed to get my fingerprints, politely. She of course, stayed on the phone and whispered "wait". I waited patiently (she was still on the phone) and after about 8 minutes of her chatting and laughing with her friend, I followed her to the back. I had each hand and finger done, while listening to her conversation on the phone that I didn't understand. She charged me $78.00 for the fingerprinting, conversation with her friend and HORRIBLE HORRIBLE SERVICE. I have never been so appalled. Also, $78.00 for that kind of service is a disgrace to this company. In the future, I wish that should would have respect for her customers and not her very important conversation.. read more

Just dropped off an outgoing UPS package and the guy working was really cold and abrupt. Just plain bad customer service. If you wanna be rude go work at the post office. Just sayin. read more

Wonderful couple. They helped me out promptly and accurately with all of my life scan and medical paperwork for LA County. Their store is super clean and organized as well. They definitely are on top of their business and know the ins and outs of anything you need help with. Definitely worth 5 stars, in my opinion. Need more people and businesses like this! read more

I have had a postal box at this location for a long time now and the husband and wife that run this business are amazing! They have always been extremely helpful when I have to mail packages or need them to hold my mail while I am away on vacation. I have read the past reviews about this location and figured I'd give them a shot despite what others said. I am so happy I did because they have great customer service and even better pricing. Give them a chance, you'll be glad you did! read more

Very helpful and friendly I'm glad we found them here on yelp. Very affordable notary service.

Do not come here for a passport photo. Rude owner and the photo was cut crooked. No second takes.

My whole family has been doing business here for several years and have had exceptional service every time. The owners are very personable, friendly and helpful. I wouldn't even think of going anywhere else for my postal needs. Thank you for your help read more

I came in the store needing quite a variety of things to be done (printing, notary, scan and mail) and they were very helpful and kind about it. They have quick service and I loved it. I will come again when the need arises! read more