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    The UPS Store

    3.1 (83 reviews)
    Open 8:30 am - 6:30 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

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    Recommended Reviews - The UPS Store

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    Reviews With Photos

    Wait since 8:15 the store suppose to open at 8:30 nobody show up it been late
    Nueathip K.

    Open late no employees show up long line wait other location better first time come to ups store and it not open

    Jojo!
    Laura C.

    The whole staff here is absolutely kind and very fast and friendly. Ramin was kind enough to give me a calander featuring his adorable dog Jojo and jojo being there to greet me was such a treat on a hard day, thank you ups arrow! You guys are all so wonderful and professional!

    Collage of my brother's Celebration of Life

    Ramin has created many Christmas collages for me over the years. He always does a spectacular job. I love being able to include photos with my annual Christmas letter. This year we had a beautiful Celebration of Life for my brother whose life was cut short by a wrong way driver. I wanted to share the event with those who could not attend and so I asked Ramin to do a collage of the key moments. I was VERY pleased with the outcome (see attached photo). I recommend Ramin's artistic abilities if you ever want a photo collage made.

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    4 months ago

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    Photo of Local

    Local

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    Photo of Vahd N.
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    2 months ago

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    Local

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    2 hours ago

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    4 months ago

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    Local

    Helpful 5
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    8 months ago

    Business owner information

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    Local

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    2 months ago

    Open on time!! I waited for 15 minutes and had to leave. Why can't you guys get it together? So unprofessional....

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    Local

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    Photo of Ron Z.
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    7 months ago

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    Local

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    1 year ago

    Business owner information

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    Local

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    9 months ago

    Business owner information

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    Local

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    8 months ago

    Business owner information

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    Local

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    3 years ago

    Business owner information

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    Local

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    2 years ago

    Business owner information

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    Local

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    1 year ago

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    10 months ago

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    Local

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    Local

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    6 years ago

    Helpful 3
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    Photo of Alina R.
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    3 years ago

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    Photo of Darla D.
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    4 years ago

    Helpful 5
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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    2 years ago

    Terrible customer service!! Most of them are rude. They make you wait a long time and the store smells terrible like dog.

    Business owner information

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    Local

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    4 years ago

    Helpful 4
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    Photo of Mary Z.
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    6 years ago

    Helpful 3
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    3 years ago

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    Local

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    3 years ago

    Fantastic service! They are fast and helpful, and they have a cute shop dog. In and out in a flash.

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    Photo of Edward R.
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    4 years ago

    Needed a quick notary and I was shocked that they took me in a few minutes. You guys rock. Thank you

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    3 years ago

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    Local

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    3 years ago

    Helpful 3
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    3 years ago

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    Photo of Cali M.
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    3 years ago

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    5 years ago

    Convenient local ups store, plenty of parking, great customer service and a cute shop dog

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    Photo of David G.
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    5 years ago

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    Page 1 of 3

    The UPS Store Reviews in Other Languages

    Ask the Community - The UPS Store

    Do you offer Notary services on Saturdays?

    Yes, we offer Notary on Saturdays!

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    Review Highlights - The UPS Store

    Forgot to get the gentleman that helped us but very professional courteous and efficient.

    Mentioned in 3 reviews

    Read more highlights

    PostalAnnex - Try out this great DIY rainbow paper dahlia flowers you can make with your kiddos.

    PostalAnnex

    (349 reviews)

    I came into the Postal Annex in Azusa last week for a Live Scan and it was my first time ever…read moreneeding one. I needed it for my daughter's end of the year field trip and honestly wasn't quite sure what the process was or what paperwork was required. Jinesh was extremely informative and took the time to break everything down for me. He explained that I needed the proper Live Scan request form from the school district before the fingerprinting could be completed. Instead of rushing me through or giving unclear instructions, he made sure I understood exactly what was needed and told me to come back once I had the correct paperwork. I returned this morning with everything in order and was assisted by Arsh. She was very sweet and upfront about being new and still in training. I let her know I was patient and in no rush at all. She took her time, made sure everything was done properly, and even had someone assisting her over the phone until Jinesh arrived and stepped in to help finish up. The entire process was smooth and only took about 10 to 15 minutes since I arrived early and it wasn't busy. I really appreciated how welcoming and helpful everyone was. They didn't make me feel rushed or confused at any point. For something that could feel intimidating the first time, they made it easy and stress free. They also offer a wide range of services including mailing, printing, faxing, PO boxes and more, which makes it a convenient one stop shop for a lot of needs. Overall I felt genuinely helped and taken care of. I would absolutely recommend this Postal Annex location and will continue coming here for future services.

    I've had a paid mailbox here since 2020 (it's now almost mid-2026), which means I've had a lot of…read moreinteractions with the folks working here over the last 6 or so years. When I first got my mailbox in 2020, the hours were very good with them being open the majority of the day during the week, even during COVID, and they were open both on Saturdays and Sundays. I really don't like writing negative reviews about places, because some people/places have off days (just like everyone does), but this is not just one day with them.... it's EVERY SINGLE DAY. Here is a list of items I have put together for your reading pleasure, and for the record, I will NOT be renewing. 1. Hours are basically whenever they feel like being open (especially on weekends). Sometimes there's a sign on the door during regular business hours that they're on break and the door is locked. (See the attached photo.) Their hours are now 9am-6pm during the week and Saturdays 9am-4pm when they used to be open earlier in the morning, later in the evening, and on Sundays. Oh and if they go on "vacation", they close for an ENTIRE WEEK and write an email to everyone two days before that our mail and packages will be held until they return. There is NO way to access the mailbox or receive packages during the time they're closed. Remember, I pay a monthly fee to have mail received here... 2. They are no longer open on Sundays like they used to be a couple of years back which means I have only Saturdays to check my mail. Since I work 9am-6pm during the week, I usually can only get to my mailbox on Saturdays. Sometimes they take the weekend off and close without saying anything. And guess what happens when they close on the weekend unexpectedly... I CAN'T GET MY MAIL FOR THAT WEEK. 3. They charge for literally EVERYTHING. Debit card fees and transaction fees. They used to accept packages up to 50 pounds. Then it was lowered to 30 pound. However, is your box heavier than 30 pounds? There's a "handling" fee. Need a piece of tape? Fee. Need one copy of something? Fee. I'm surprised I'm not charged for breathing the air in the building. 4. I pay for a mailbox for a reason. I want to be able to receive packages that are secured and held for a few days until I have some time to pick them up (which is usually on Saturdays). Well, if you leave your package for 3 days or more, there's a fee for that. Do you only have your debit card with you to pay the fee? Sorry, there's a fee for that. See Item 3 above. They were closed on the preceding Saturday? Sorry, there's still a storage fee. I was literally going to be charged a fee for ONE flat 9x11 envelope when I came 5 days later to pick it up after it was received. A FEE FOR AN ENVELOPE!!! 5. The ONLY good thing... and I mean *ONLY* good thing is that I get a text message and email whenever I receive mail into my box. That way I don't have to guess when mail is there. But again, if I leave a package there more than three days (even if I'm out of town for longer than that), there's a fee. And if they're closed for the weekend, I have no way to access said mail. The TL;DR version is that you should avoid renting a mailbox here. You pay a fee to not have access to your mailbox outside business hours and when they close randomly. Also be prepare to pay a fee for basically everything.

    The UPS Store - shipping_centers - Updated May 2026

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