The woman at the counter is so helpful and kind and patient. She really goes out of her way to make the mail process easy. She explains the process and what you need and all the pricing options. I wouldn't go anywhere else. read more

I tried this location for the first time and unfortunately they LOST two of my UPS packages. Management actually called to ADMIT a new employee had messed up the intake, but assured me they would be located soon. It has now been two weeks with multiple follow-up calls on my end that have gone completely nowhere. I've had to take the loss on the items. I definitely won't be returning. read more

This place is the best. Just wanted to know if I would be able to access my mail since you guys are closed all weekend for the 4th of July. Need to grab so paperwork. Thank you so much. read more

Just moved to the area needed a P.O. Box and Amanda made it very easy super straight forward was in and in a couple minutes with a new box 10/10 would recommend read more

Very friendly service. Had a lot of boxes to ship to move my daughter after year of college which was super-stressful but this place made it less so. read more

Fantastic place to go for all your shipping needs. Amanda provides amazing service and is so friendly. One of the rare businesses I am actually happy to patronize. read more

5-Star service with a smile! Sha c56e is dependg able, accurate, fair, and honest - always goes the extra mile, and makes everyone feel special! I'll never send a package through anyone else! If only she had UPS..... let,,6 read more

Prompt, courteous service. Much improved over prior ownership. Give it a try, and not have to face downtown Claremont congestion.

Amanda gave me great advice when returning an expensive item for a repair and insisted the recipient insure the item. They did. Great service! read more

It is a great service that Amanda, the proprietor of the Postal Connection performs. At the Postal Connection, you can send packages or letters via either USPS, FedEx, or UPS. Amanda can pick the optimum service to fulfill your needs at the minimum price. It saves a lot of time, and it is very convenient. read more

Superb customer service. Access 24/7 allows me to check my box anytime of the day. I highly recommend.

I go here because the customer service is the best and you can't put a price on that. Amanda is amazing and has always helped me figure out the best way to ship my packages read more

Always excellent service. Very reliable and professional. I send items regularly using both fed ex and postal service at this office. Saves me a lot of time at government post office line ups. Been going here for couple of years and never any issues. The owner is responsible and very helpful - always finds best option for shipping needs. Highly recommend this business. read more

I have been a customer here for years. They have great rates, after hour access, as well as a suite of services and snacks. You won't be disappointed here! read more

Rented a vehicle a few years ago! Loved it! BUT, they recently got a new owner.. DENNIS! He's all about customer service! Walked us through each step and even helped us load some stuff! I would give 6 stars if I could! Thanks Dennis! We will be back! read more

Always great customer service. Have used for notary and shipping services. Far more reasonable with shipping than the big box names! read more

I've been a customer for over 14 years. I've always had great service and no complaints. Everyone has always been nice, even through changes of ownership. read more

After months of only being open after 11:00 AM due to COVID, they just reopened from 9:00 AM under excellent new ownership/management. Great location on Route 66 with plenty of parking available! Also great place for private mail boxes! read more

Wonderful customer service. Came by here last year during the holidays to ship some gifts and the service was great. Recently I came back to ship more items and noticed it's under new ownership. Still great customer service but they also offer more services. I was happy to hear that I can now do UHAUL at this location and for anyone that wants to have a postal box for mail & packages but can't come in, they offer virtual mail. Great place! read more

Great customer service!! Always use their service and they never failed my expectations. Owners even go up and beyond helping customers upfront.. read more

Where do I start? Maybe first with the unprofessional and very rude attitude this place has to offer. Mark is the young man behind the counter that always seems bothered by having to help customers and is rude when asked questions, or for any help at all. It looks like he is always on the computer playing games or something and doesn't want to be bothered when customers ask for any assistance. Unprofessional personnel: Mark usually has a baseball cap on sideways and has his iPod or music player in his ears. When I walk in I have to stand in front of him and wait till this kid takes them off to communicate with him. I have witnessed other customers receive the same treatment, so at least I do not take it personal. I have used their fax and shipping services and have come to the conclusion that Postal Connection is very unreliable with my packages and correspondence. I am not the type of person that usually writes complaints but these guys are simply bad news. read more

Always extremely courteous service. I was waiting for a part for my truck and they called me as soon as it arrived so I could come pick it up. Now that's what I call service. read more

Beware!!! Don't trust this business. I regrettably stopped in for materials to ship out a package the guy said he can also send it out for me. After I paid for shipping materials and postage fees he said he will take care of. It was delivered with missing goods. It was not properly packaged he did not value the contents of what was being delivered. read more

What a great experience! We are new to the area and happy to have found this site. I've used a lot of different Postal Connections in different states and most are so-so. The woman behind the counter was very friendly, knew what she was doing, handled several interactions while still helping me..and I didn't feel like I was getting less service, that's an art ;-) I'll definitely be using them when I need to! read more

Times have changed. After a few (6 rough months) of working with one new owner, she didn't work out. She was not qualified. There is a new Owner Paul, great person, with some great ideas to work with the store. I highly recommend the new owner, and for everyone to come give him a chance. It took awhile to find a good fit for the store, but I'm sure this will work out well. Sincerely, The former owner Jennifer read more

This place has changed ownership several times, and these people are the best yet. I think they took over in October 2012 or sometime around then. One time I called, asked what time they close and said I was almost there to drop something off. The gal said she'd wait and that was so kind of her...great customer service! If you got discouraged w/previous owners, I definitely recommend giving this place another try. :) Some of the services they offer: faxes, laminating, copies, notary, in-store computer rental, boxes, ink cartridge recycling, mailboxes w/24-hr. access. I got this info. off their business card; call to make sure they still offer what you want/need. read more

Sign says business opens at 9 AM... No one unlocks the door until five minutes after. And no apology for being late. Not impressed

They open at 10:00 AM on Saturday I saw lots of people try to get in at 9:00 but no luck. But the young lady who works there was so kind, as she drove my FedEx package out to Rancho Cucamonga on Saturday for overnight delivery it arrived in NYC on Monday. So I really trust and like this mail shop! They will get the mail job completed and trustworthy! read more

Avoid this place! I mailed -- or at least thought I had mailed -- a package here over a week ago, to be delivered, not across the globe, but in the same state, a day's drive away. When a week or more went by and the package still hadn't arrived, I traced it on USPS. To my surprise, the Postal Service had no record of having received it. No one at The Postal Connection was able to tell me whether or not the package had been picked up, as one of the employees -- the one I spoke to -- was on vacation last week. Apparently the individuals who work there don't communicate with one another. While sympathetic, the person I spoke to said there was nothing she could do, as USPS will not track ordinary packages, even with a tracking number. Why bother issuing a tracking number, then? And, more significantly, why bother frequenting this establishment? Sounds like a pretty bad "connection" to me. read more

OMG! The people there are so friendly and helpful I can't believe it! There prices are the cheapest in town. I won't ever go to the post office again. read more

The new owner is great! They are always more than helpful with me. I send quite a bit of UPS and Fed ex shipments and they help with the packaging and sizing. Some of the packages I send I am using my own account number so they are not even getting paid from me and they are still helpful and friendly. I am a fairly new customer to them, I use to go to a different place but had my packages misdirected and mishandled too many times. I found this place about 4 months ago and have been very satisfied. read more

The Postal Connection in Claremont is back! After months of poor service and unexpected closures during regular hours, the new owner, Paul, shows that he is determined to bring back the excellent service I received at PC for many years. Thank you, Paul, for the excellent and quick forwarding service that you recently provided me. I am happy that I am not going to have to find a new place to do business. read more

Going to The Postal Connection in Claremont, is certainly easier and much more pleasant than going to the Post Office. Usually there is no line, and best of all, the previous employee, Mark, is NO LONGER THERE. The owner said that they received too many complaints and as a result, he is no longer working there. There are new, friendly, attentive, and pleasant employees working there now. I am glad that Mark is not there anymore. The owner informed me that the new employees starting working in the middle of September and as a result business is better. Hopefully people will give them a 2nd chance and use their services, I like this place and it has been around for a long time. They have mailboxes for rent, ship UPS and Fed Ex, sell boxes, bubble wrap, and even do some mail services there. I prefer this place much more than having to go to the Post Office in the Claremont Village, it is much more convenient. read more