Check in for 15% off ( excludes notary services and live scan). I had a pretty good experience here this morning. I needed to get a couple of services done. One service was passport photos. I went to the back with Marian to get the photo captured but she said there was a shadow because of the poor lighting. She suggested I just get a refund and go elsewhere like Walgreens for the photos. I agreed because I didn't want my photos to be rejected. There was 2 ladies working including the one helping me. A man had come in with a package but he was not able to be helped in time (he probably waited 10 minutes) so he walked out. I heard the other worker say their coworker was going to be late because her dr appointment was in OC. Overall my experience here was fine and convenient. I think I got here at a good time (9:45 am) when it wasn't busy. I may have not had time to wait otherwise since they were low in staff this morning. read more

Postal Centers + - Postal centers + - Notaries Near Me - Chino, California

Walked in to have something notarized. Didn't have to wait to long and there are so many things in the store you can browse around. Marion was so nice and very helpful. read more

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I was scared going in at first. The open sign wasn't turned on so I wasn't sure. I checked their times on the door and it says that they were open, so I just opened the door. I got quick service and the person helping me was very communicative. There was no line compared to the postal office so I was able to do what needed to be done very fast. Thanks read more

I've been going here for over 20 years for convenience not price as they are more expensive then just going across the street to the post office or the UPS store. After today I will no longer use this place. Walked in for a (free) USPS large shipping box and was told I can't leave the store with it, seriously it's one free box! Lost my business for good. read more

Terrible business practice. Terrible service. Rude owner. Don't do businesses with them. Owner is all about herself "poor me and all of my business expenses" I pay a year in advance for a box. She sent email saying she was closing her store 31 March 2024. I went to UPS and got a new box. When i went back and asked for a prorated refund, she said "read the contract. Im not giving you a refund" then a bunch of "poor me small business owner. I'm now moving and not closing" You know regardless, the right thing to do is provide the refund. Any reputable business would respect their customers. read more

Prompt courteous service for Live Scan. In and out quickly. Will return for sure if there is a need

I enjoy this little gem hidden in the corner of Superior supermarket and across the street from Chino Post Office! Who wants to wait in line for 45 minutes when you can just go across the street and get top notch postal services! They also have xerox, fax and notary services. It's also a gift shop with the cutest unique items. They have reasonable mailbox rental rates. I hope they will be around for a very long time! read more

Service is phenomenal. Staff is so kind & attentive. I do all my shipping here for my dealership.

Poor customer service. Just went inside the Postal Center. I stood there for 5 minutes and there was acknowledgment of my presence. There are two ladies behind the counter. They could AT LEAST say I will be with you shortly. I left and will pay a company that will acknowledge me for my service read more

Walked in to get a live scan with my nine-year-old. I was informed I could not do the LiveScan unless I had somebody to accompany my daughter because my back would be to her. 5 feet away from her. It's not like I had a toddler running around, she is nine and understands clear directions, and mind you I was feet from her. There are plenty of other places to get your life scan done, and Chino, I would suggest going anywhere, but postal center +. read more

Friendly service and I like the business hours but the debit/credit fee is a bit too much. For $1.40 envelope I was charged $.65 transaction fee. Won't be coming back. read more

Like the customer service here, its what makes a good business and lady that does the notary is is great.

This place is ran by a few unprofessional individuals. Suzette one of the associates is extremely unprofessional and doesn't know how to treat customers. When I complained to the owner "Anne," she looks me dead in the eye and states, "WOULD IT MAKE YOU FEEL BETTER IF I FIRED HER RIGHT NOW?" Clearly, the apple doesn't fall from the tree at this establishment. What owner says that to a customer in front of her associate? I guess this unprofessional owner!! It's unfortunate because I have done business here before, and the manager of this place is kind. GOOD LUCK!! If you want a nice polite experience visit this POSTAL place 12345 Mountain Ave Ste N Chino, CA 91710. The guy is polite to his customers!! read more

This place is extremely overpriced!! I only stopped here because I needed to send a fax before mailing a document at the post office. They charged me $4.50 for two pages to be faxed when I pay $1.50-$2 at Xpress Shipping & Postal off Mountain. I can only imagine what they charge for everything else. I will not be returning. read more

I've utilized posts centers for the past few years for my business mailbox. Recently I had a need to ship two classic muscle car parts(steering column and heater box) to Canada for restoration. The staff was friendly, communicated well, and most of all created solid crates for my parts to ensure they weren't damaged going international. The receiver said the crates were some of the best he's seen, and everything made it flawlessly with no damage. To top it off, the price was fair and I wouldn't hesitate to use them again for any of my shipping needs! read more

Never going back. I'm so disappointed in the owner and staff at this facility. I've been a customer for several years for my postal needs and unique gifts. I purchased an item only to find it broken when I returned home. Addressing it the same day they refused to give me even store credit. Never going back. read more

Don't bring your kids in here. They have a store policy for insurance reasons that doesn't allow unattended children, even though your children are no more than 4 feet away and fully visible behind a counter while you do a live scan. That's not really the issue, it's the way they treat your children like they are stray dogs even though my daughter stood quietly, patiently and well behaved as she always is. I take pride in how I have raised my children to be respectful and obedient in a public store. I had to explain to my 8 year old on the drive out that she is not a problem, she did nothing wrong, and she was not the reason her mom couldn't take care of business. Very offensive. read more

Jessica, Lisa, and Ann were quite rude on the phone. They refused to answer simple questions, argued about everything, hung up on me, and blamed me for their poor behavior. I'll be sure to keep my business out of their office! read more

Nice try! So it took you 4 months to respond to my review to tell everyone my money was "fake"?! LoL Not my fault you run an over priced crappie business. I think people would believe me over you look at your bad reviews other than mine. I have no reason to leave a bad review for the heck of it. read more

Terrible service there always to worried about flapping there big jaw instead of doing there job, cant even put a stamp on a piece of mail because they are to distracted , bring back said mail with no postage because the lady who does the notary is to busy flapping her big blabber mouth, another employee offers to fix this and she didn't she must of tossed my mail out it's been 3 weeks since I sent out that mail now im going to have to mail these documents again because these people are to incompetent to do there job... do yourself a favor don't go here. Edit: blabber mouths name is suzette the same employee everyone else complains about. read more

I absolutely love Postal Centers +. I know the second I walk in the door I will receive awesome customer service and they always accommodate all my needs. It makes it even better when the owner herself is welcoming to her customers also. You can count to find me in Postal Centers + when I need last minute gifts for my girlfriends or to do any of my mailing and shipping needs. There is an awesome array of cute gifts for your friends and such! Like I mentioned before it makes it that much better since the girls that work here are awesome!! read more

Postal Centers + - Great gifts for friends!! - Notaries Near Me - Chino, California

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Suzette and Anne did a brilliant job of packaging challenging items. They were problem solvers, very innovative and positive throughout the process. Items arrived safely due to special care and attention to detail in designing the shipping packaging. Thank you for making trips to Postal Center such an pleasure, awesome staff!!! read more

Poor customer service. I will not come back! Went in for livescan service. Their price was on the high side and they refused to let us use the restroom. read more

These ladies have been doing the postage gig for a while and know their stuff. We go here for everything from shipping to notary services and lots of copies. Their prices are fair and they've always been good as far as service. They're much faster and easier than going across the street at the post office. I have been there in line and watch other customers treat them like crap and they stand their ground and won't take the stuff some customers will dish out. Who can blame them, would you take it ?Having to deal with everyone who thinks they're the only customer who matters and demand all who service them treat them as God himself. Let's face it some people are just jerks. The ladies working here are great. read more

I've been coming here for years and the staff is great. I mainly use them for shipping, as they offer UPS, FedEx & USPS.

I've been going here for a while and have nothing but good things to say about the staff here. Always very happy to help with all of my shipping needs. In particular, Suzette has always been very helpful! read more

Great place to stop and get your shipping done. They packed and shipped it all for me! Nice staff and nice, clean place.

The staff was helpful and went out of their way to explain the finger print process. This place rocks!!

The personal is not friendly at all. There is one lady didn't not let me go out with my mail if I didn't pay the 10 cents. Even though I go there regular told her will bring the money back next day she wouldn't let me go with the pice of mail. read more

This poor love, twice has demonstrated no love in her heart whatsoever! I still bought the expensive shiny mailers at $2.99 each times four, when I could have bought them on the Internet. It's ok, but I will pray for her so she could know what joy feels like God Bless read more

Worst place ever! just went in to fax some papers, and the girl with the short black hair was SO RUDE!!! She basically told me to move out of the way cuz I was "in the way" of other customers even though I was on the other SIDE already!!!!! I wasn't even in the way of anybody. I was also reviewing my papers before I faxed them over and she was basically rushing me like wth?! All I wanted was to fax some papers over to my job and I got this bs I had to literally walk out of there and drive a lot more for another place to fax my papers. This girl shouldn't be working customer service job if she's gonna have such ugly attitude to customers!! No stars!!!! Only putting one cuz I have to!!!! read more

Lisa the fingerprint technician was wonderful, very kind and helpful. Unfortunately, I had to go in to get fingerprinted with two of my toddlers in tow. If it hadn't been for Lisa, I would have walked right out. The woman behind the counter, snapped at one of my children and then when she began to cry, proceed to roll her eyes and make rude comments about my daughter to every customer and coworker that walked in. I understand that having a crying toddler in your place of business is not ideal, however her reaction and response was not only unprofessional, it was insulting to my daughter. She had NO background information about my daughter, her diagnosis, or the real reason for her meltdown. Not only did she make me feel uncomfortable, she made me furious at her ignorance and rudeness towards children with special needs. I will never be using this center again. read more

We went there to get two documents notarized. The notary was helping an older gentleman when we arrived and was very patient with him and his aide. When it was our turn she was extremely helpful. The sales-clerk was busy with other customers at the time and she was cheerful to everyone who came in. I'd definitely go back if I needed that service again. read more

Just had a package shipped out if here. Awesome service and friendly staff. Highly recommended!!

As soon as we walked in there was already an issue, no clear distinction to where the line started or that there were multiple lines. Unless you are a regular you will not be greeted kindly. We were there to get a form notarized. We witnessed a few customers go through the same issue as us no direction to the correct line. The employee that was servicing the postal line called us over and said she could notarize our form. She left us to assist a regular without saying anything. I have worked customer services for 15 plus years and I have NEVER left one person to help another without asking or letting them know I would return. The moment she said to my boyfriend "sign here I guess" I had to walk out because I couldn't believe she didn't know what she was doing and I didn't want to say anything rude. Also rude over the phone. read more

Anne and her team at Postal Center are absolutely tops. I purchased a neon sign on eBay in California that the seller was unwilling to accept the shipping liability for because they are so fragile. I called 3 shipping centers in the area and I quickly realized tha Anne was a professional. The neon was delivered by the seller to her door and Anne recommended the packing and shipping methodology. I went with it and the sign arrived in perfect condition. Not all packers and shippers are created equal. If you are shipping any item that requires extra special care, I suggest that you give Anne and her team a call today... Don't mess with the rest when you can ship the best! read more

This is a great place to do business. Our family has been doing business at the Chino Postal Centers + for many years. There's so much to choose from. This location is convenient, shipping supplies are well stocked and last minute gift and boutique items are arranged nicely making it a fun place to pick-up a unique gift. The entire staff is professional, easy to deal with and beyond helpful. While reading one of the previous reviews I was surprised at the comment referring to the image of Hitler. A reasonable person would agree that the historic quote, and context in which the tiny image is displayed, inspires one to feel gratitude for living in a free country. It does not at all promote Hitler, rather it warns against the ideology that could potentially undermine our freedoms. The store does not seem to make a load of political statements that would overwhelm their customers. Instead the owner has done a good job of making the location approachable and diverse. This seems to give the customer the chance to be intelligent. This shipping and mailing center has a great deal to offer. read more

I LOVE this place! The girls that work here are so helpful and thorough. I love that I can go in there and they know my name when I walk in and are genuinely interested in the customers. I can get everything done here and they are efficient (especially when you compare them to the post office). I'd 100% suggest going to Postal Centers if you're in the area! read more