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    The UPS Store

    3.5 (114 reviews)
    Closed • 8:30 am - 7:00 pm
    Updated 1 month ago

    Services - The UPS Store

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    Reviews With Photos

    Outside of store
    Alexia S.

    Never in my life at any UPS store have I paid a "email fee" but today I did and when I questioned it the girl was like really we always have yet earlier in the day I came and I wasn't charged a fee. I said is there a manager I can speak with (not even trying to talk to the manager to get her in trouble but just to gain some understanding ) she quickly said she was the manager. I won't be back to this location.

    Charlene X.

    UPS opened my package without my permission and returned the package under my husband's name. So I paid $65.72 to air-ship to myself! And refuse to refund. Awful service! I tried to ship the immigration files to my parents overseas which was full of confidential information and files, including tax return files. The UPS lady gave me a quote around $140 for 1lb paperwork. I told her it's pricy and she gave me the other option to ship by USPS which was $65.72 through UPS. We finished packing in USPS envelope on Friday 7-9-2021. I received a package from UPS facility under my husband's name with NO USPS envelope inside 7-12-2021, which means UPS OPENED MY PACKAGE AND LOOKED INTO MY CONFIDENTIAL INFORMATION AND NEXT AIR SHIPPED BACK TO ME. USPS NEVER RECEIVED MY PACKAGE. Only shows label created in their website and waiting for the package. UPS REFUSE TO REFUND.

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    Photo of Robert K.
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    1 month ago

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    Local

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    3 months ago

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    Local

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    1 month ago

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    Photo of Alma Z.
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    7 months ago

    This is my favorite UPS it's nearby and the clerks are friendly & willing to assist you

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    Photo of Gina J.
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    7 months ago

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    1 year ago

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    4 months ago

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    6 months ago

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    1 year ago

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    Photo of Elle M.
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    1 year ago

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    1 year ago

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    1 year ago

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    10 months ago

    We needed weekend notary services. Glory was very helpful, professional, and friendly.

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    2 years ago

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    2 years ago

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    Photo of Alicia M.
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    1 year ago

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    Photo of Tony D.
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    1 year ago

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    1 year ago

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    Robert L.

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    Photo of Rosie G.
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    1 year ago

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    5 years ago

    Helpful 1
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    6 years ago

    Helpful 14
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    Photo of Tim B.
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    2 years ago

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    Photo of Livia M.
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    5 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    Photo of Ellen K.
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    4 years ago

    I rarely go to UPS but I needed two copies. I sent the ups email and have them print it. It cost $1 per copy. Just for your information.

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    Cheyenne was very helpful and patient with my Amazon returns! Thank you for your great service.

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    2 years ago

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    4 years ago

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    3 years ago

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    Photo of Jazz B.
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    7 years ago

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    Photo of Suzanne C.
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    4 years ago

    They always take my package with a smile without any issues and make recommendations if I didn't do it right.

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    7 years ago

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    4 years ago

    Quick and easy. Workers there were friendly when I went. Helped notarize a document I had.

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    5 years ago

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    Page 1 of 3

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    “(This place also ships dhl.) The manager, Silvia, was very helpful and followed up with me every day till it was safely delivered.”

    Mentioned in 9 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (52 reviews)

    I come in to this store on occasion, and it's always busy - especially now thats it's the holidays…read more I can understand that there might be a line, so I always make time to be sure I'm not last minute with my shipment or my own returns. I went in last Monday (totally forgot to write my review!) and even though I waited like everyone else, the service I received was efficient, and quick when it was my turn. The young lady named Gabby was ​​multi-tasking like her her life depended on it. I felt bad for her, because I could clearly see she was being stressed at the line and rude customers. I stood behind one of them who even called her an obscene name when we overheard her telling someone ahead of us to pay for taping very large boxes. She explained it to that woman about their policy for taping when its too big or multiple opened ones and that woman looked appalled and said NEVER pays when she's in there. The man in front of me turned to me and quietly cussed that female employee out as if I'd agree that "taping should be free no matter what". I told him I tape my own packages or pay if I don't - which I actually ended up doing. ​ Gabby helped me and explained to me what I didn't notice about my package needing packaging and how to find it next time. Honestly, I just assumed it was free, but I guess I didn't read my instructions in depth, so I didn't mind. Poor thing looked ready to cry. Adults reading my review... READ your instructions, don't blame the employee for your laziness! My Amazon and Shein returns were a LOT, but she was patient, quick and kept her area clean. I see all these nasty comments on here, and yes, the store needs more staff - but maybe it's not in the budget. I once ran my own small business and dealt with this vitriol from entitled customers I'm all too glad to not serve anymore. But I've stood in line behind people in this store who want to pick a fight with these employees because they won't get their service for free so they bully them, or the wait is too long - there's only 2 computers! Give them a break! The entitlement it's horrible! I hope the owner knows there's always 2 sides to a story, and I speak from my own experience, but I've been inside here enough to know that if you're not prepared with your package, YOU are the one holding up the line not the employees. I make time to be there, and I read my instructions (most of the time) without arguing if I have to pay if I made a mistake. I appreciate the help I get here and I WILL keep coming back. Thank you for your service and patience. Happy Holidays!

    Hours state opens at 8:30 but right now at 8:45 there's a line of 7 people waiting for the store to…read moreopen + two that already walked away and it's still not open. Tried calling and phones don't work, this store is a joke.

    The UPS Store

    The UPS Store

    (119 reviews)

    Been here a couple times to mostly return items and to ship/drop off items. Each time have been a…read moresmooth process. I'd say they're pretty understaffed, 1-2 staff members only but they work as quick as they can. Interior is clean but can stack up pretty busy with all the boxes throughout the day. They get busy pretty often as well so expect some wait times during peak season/hours. They recently added a self serve kiosks. I see some people using it to scan in their items to speed up the process. Love the addition overall.

    I LITERALLY do not know what is going on with the associates at this location, but the customer…read moreservice is TRASH. I came in yesterday (9/13) before closing & actually GOT OUT OF LINE & left because of how incredibly rude the associate was being to the customers in front of me. He was visibly irritated, rolling his eyes, getting impatient, & even making hand gestures at customers as if they needed to hurry up. It was so uncomfortable & disrespectful to watch that I decided I would rather leave than deal with him. I came back today after work with a large box. I normally have my packages completely taped & ready to go, but I had run out of tape. Instead of simply telling me, "We can tape it for you, but there is a charge," the Asian associate immediately asked, "Is this your first time here?" & repeatedly told me that large boxes are supposed to already be taped. Obviously I know a box needs to be taped. I ran out of tape. That's literally why I was asking for help. Why go back and forth with a customer & speak to them in a way that feels condescending instead of simply explaining the charge & allowing them to decide whether they want to pay it? The entire interaction felt unnecessarily rude & like the goal was to make me feel stupid rather than help me. Two visits in two days and both times the attitude from the staff was enough to make the experience unpleasant. Customer service should not feel like customers are inconveniencing employees simply by being there. Never going back. These associates need basic customer service training. & to be told to wash their uniform.

    The UPS Store - copyshops - Updated September 2026

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