0 stars in my humble opinion. I came in for some copies on…read more7/8/26 There was a guy inside with 3 Budweiser cans. I should have known to walk away but I decided to get copies. Once all was set and done the guy charged me 14$ for 9 copies This is a complete scam in my opinion. I asked him why he's charging me so much and he said because his time. I told him it's not my fault your internet takes for ever to receive mail. I will be reaching out to The BBB and report the scam he's running while intoxicated.

I would not recommend this place. Customer service is terrible. The owner does not follow through…read morewith what she needs to do. No call to follow up on orders that are going to be late. The husband and mother also "work" there, but don't know anything about what is going on there. I have made several attempts to get in touch with the owner, and she is either not in or never comes to the phone and then doesn't even have the decency to call you back. I would never recommend this place. I would definitely give it negative stars if I could.

The owners are nice and always smile on their face. They are friendly, did my shopping and drop…read moreoffs here multiple times. The gentleman takes care of things quickly for me.

Great service. The owners are very helpful and always polite. 10 on 10. Very welcomingread more

I come in to this store on occasion, and it's always busy - especially now thats it's the holidays…read more I can understand that there might be a line, so I always make time to be sure I'm not last minute with my shipment or my own returns. I went in last Monday (totally forgot to write my review!) and even though I waited like everyone else, the service I received was efficient, and quick when it was my turn. The young lady named Gabby was ​​multi-tasking like her her life depended on it. I felt bad for her, because I could clearly see she was being stressed at the line and rude customers. I stood behind one of them who even called her an obscene name when we overheard her telling someone ahead of us to pay for taping very large boxes. She explained it to that woman about their policy for taping when its too big or multiple opened ones and that woman looked appalled and said NEVER pays when she's in there. The man in front of me turned to me and quietly cussed that female employee out as if I'd agree that "taping should be free no matter what". I told him I tape my own packages or pay if I don't - which I actually ended up doing. ​ Gabby helped me and explained to me what I didn't notice about my package needing packaging and how to find it next time. Honestly, I just assumed it was free, but I guess I didn't read my instructions in depth, so I didn't mind. Poor thing looked ready to cry. Adults reading my review... READ your instructions, don't blame the employee for your laziness! My Amazon and Shein returns were a LOT, but she was patient, quick and kept her area clean. I see all these nasty comments on here, and yes, the store needs more staff - but maybe it's not in the budget. I once ran my own small business and dealt with this vitriol from entitled customers I'm all too glad to not serve anymore. But I've stood in line behind people in this store who want to pick a fight with these employees because they won't get their service for free so they bully them, or the wait is too long - there's only 2 computers! Give them a break! The entitlement it's horrible! I hope the owner knows there's always 2 sides to a story, and I speak from my own experience, but I've been inside here enough to know that if you're not prepared with your package, YOU are the one holding up the line not the employees. I make time to be there, and I read my instructions (most of the time) without arguing if I have to pay if I made a mistake. I appreciate the help I get here and I WILL keep coming back. Thank you for your service and patience. Happy Holidays!

Hours state opens at 8:30 but right now at 8:45 there's a line of 7 people waiting for the store to…read moreopen + two that already walked away and it's still not open. Tried calling and phones don't work, this store is a joke.

WORST EXPERIENCE EVER!!! Today is 5-18. Thet were supposed…read moreto deliver my package 5-17. Checked tracking--it said delivery attempted at 3:50 pm and that "Business" was closed. I live in mobile home park, It's not a business. Gate may have been closed temporarily. People drive in and out every few min. I was home all day until 6:30 pm, when I had to leave, Why couldn't they call the phone nbr on record? Why couldn't they use the key pad located by the front gate to contact a resident? I did nothing wrong but am expected to accept their poor service without redress? Their tracking site now says I have to wait until Monday, the 20th, no later than 8pm. Whatever happened to returning the following day to facilitate delivery? So much for Amazon's excellent service! FedEx works for them, but not for me. Very Unhappy Customer

From the owner: Elite shipping Ontario is a one-stop center offering: compare National and International shipping…read morerates for FedEx,USPS & DHL, packaging supplies, private mailbox rental, copy, fax and scan service, Money Wiring with Western Union, bill payments, DMV services and more. Additionally, we accept all carriers' drop-offs.

Today I had a great experience with the customer service rep, Jennifer. She helped me out to figure…read moreout how to send out a package back to the insurance company. The package was larger than expected and she did a great job walking me through what I needed to do to expedite the process. I will be returning to this location again and hope that she can help us again.

This is my local UPS store.. it's always an unpleasant experience. Typically I see employees being…read morerude to guest, except for the younger crew. Dropped off my package a month ago and just received a message letting me know it never came in. Went back to get proof of drop off but they couldn't help me. To top it off they lost my package and now I will have to pay for something I don't have.

This store used to provide decent service. The last several times I had went, the service had been…read moreextremely poor. Today, I go in along with 2 other customers and the older Asian male angrily said "We're closed!". No closed sign in sight. The woman behind me questioned "You're closed?" He rudely, replied back "We're closed!" This was during regular business hours and no sign alerting customers that they were closed. I think the Better Business Bureau needs to know more about this UPS store.

Everything else has already been said in other reviews…read more Employees and the owner making small talk instead of serving the line out the door. Hassling customers over Amazon returns. Attempting to manipulate them into buying rolls of tape "because it's just a few dollars more" than the $1.08 they're charging to tape up an envelope. UPS trucks constantly blocking parking spots. Go to the store at the Albertsons in Los Serranos if you live in the south, or the store near the Costco if you live north. Avoid this dump.

This review is for glory in particular she is one of the most amazing sweetest employees I have…read moreever met in my entire life. She was trying to scan a paper for me on their old machines that do not work which the manager should of replaced so customer don't have to wait forever but glory and the other employee tried to make the copy machine work, glory made sure she wouldn't stop until it works and right before I was about to leave upset after waiting so long, she got it work made sure that she sent it to me and got it done with a smile she didn't quit and let me leave very unhappy. The manager here should give her a raise or promote her, his lack of not keeping his equipment up-to-date is making it hard and awkward on his employees with customer's. Thank you Glory!! Again to the owner update your equipment!

This is probably the best UPS store ! I go here often for…read morereturns and feel bad when I have so many packages but every worker here is FAST and efficient. Super friendly too. Love how clean it is here and it's just always you're in and out.

The services I used was notary and live scan. The staff there is always fast and customer service…read moreis great. In and out in less than 20mins each time I went. Costs are transparent and fair.

I like that they stay up on new trends in technology such as scanning documents. Innovative and…read moremeeting customer needs.

Amazing Staff always 5 start service and above.... Each person always address repeated customers by…read morename and just awesome store

I love this UPS! I've been here twice now, once for printing needs and recently for a return…read more They're so helpful, nice, and their prices are fair. Definitely recommend this location. They make any service easy and convenient.

The open hours are much better than before and it's been easier going to grab my packages. The new…read moreowners are welcoming. The place has a new look and cute gift section.

Sad to see the crumby reviews because I gotta tell ya, I had a great experience. I was so nervous…read moreto drop off my Vinted packages because they don't have receipts for the Vintage hand tool that they use to check the packages in. But everything went well, the lady even took pictures of the packages for me and everyone got their mail. So this is my #1 choice for Vinted drop offs for sure. If you sell on Vinted, you'll notice there are some drop offs points that lead to abandoned business and ones that are never open when they say they are, like the chocolate shop. Keep up the cool post office! Love it!