We needed a notary public. Quick and easy, $10 a signature. I was also able to mail something and…read moreship something as well. Great service.

New owners finally! When I was last here over 3 years ago, it was horrible. Due to a new sign…read moreoutside and advertising, I tried it again. Wow what a difference! Very friendly & attractive gentleman running the new place. Almost all of the trinkets that didn't apply to shipping are gone. Total new and beautiful interior. Open and inviting. Excellent customer service! They always give you several shipping options depending on what you need. This is my go-to shipping center.

I went there last week to drop off my package the clerk assisted me was very friendly & the…read moreservice went fast left the place happy !

Called this am to see if a notary was available. The auto attendant said notary walk-ins were…read morewelcome. Pressed zero anyway to talk to someone to verify. Goes to voicemail. Ok, no problem. They can get busy. So I head down. Nobody in the store. I ask the lady at the counter if she is a notary. She replies "yes, but we don't do notary service until 10:30". It was 10:10. Nobody in the place. So I'm guessing the notary book doesn't accept ink until 10:30? That's the only reason that would justify turning away a customer. So silly and unnecessary. And shows an apathy for customer service.

WORST EXPERIENCE EVER!!! Today is 5-18. Thet were supposed…read moreto deliver my package 5-17. Checked tracking--it said delivery attempted at 3:50 pm and that "Business" was closed. I live in mobile home park, It's not a business. Gate may have been closed temporarily. People drive in and out every few min. I was home all day until 6:30 pm, when I had to leave, Why couldn't they call the phone nbr on record? Why couldn't they use the key pad located by the front gate to contact a resident? I did nothing wrong but am expected to accept their poor service without redress? Their tracking site now says I have to wait until Monday, the 20th, no later than 8pm. Whatever happened to returning the following day to facilitate delivery? So much for Amazon's excellent service! FedEx works for them, but not for me. Very Unhappy Customer

From the owner: Elite shipping Ontario is a one-stop center offering: compare National and International shipping…read morerates for FedEx,USPS & DHL, packaging supplies, private mailbox rental, copy, fax and scan service, Money Wiring with Western Union, bill payments, DMV services and more. Additionally, we accept all carriers' drop-offs.

Unbelievably great customer service here!!! Jessica spent a great deal of her time tracking down…read moreand argueing with UPS over a damage claim for our business. I would have given up, if not for her persistence. It took awhile, but in the end she got us more than we expected. Thanks again for your hard work!!

Always feel like I'm doing something wrong when I go in there. There is a new man working there an…read moreelderly gentleman with white hair who is always very rude. He definitely doesn't act like he wants to work there. Most of the time the other employees are nice. Unfortunately, have to go there more often because the post office closed across the street.

I'm leaving a very well deserved FIVE STAR review for this Chino Hills UPS store. Earlier this…read moremorning the entire Staff was so courteous while helping put my mind at ease returning an important package to a cable provider and Verizon Wireless. I had no idea what I was doing but they took the time to explain the process and every one of them on a combined team effort had me in & out within 10 minutes. I have to add the store was extremely clean and the parking here is plenty Thank you once again for the courtesy while making me feel like a VIP and doing a great job with my packages. I really don't understand a few of the not so favorable reviews here, give respect & you will get respect in return that's how I was brought up. I was warmly greeted the second I came into the store. I'll be returning to your store for any future needs as well. Joe H.

I hate adding to the negative reviews of a local business, but the only reason I continue coming…read moreback is because it's the closest and most convenient UPS location for Amazon returns. Unfortunately, the customer service consistently falls short. The employee that so many other reviewers mention is, without question, the biggest issue. His behavior is difficult to tolerate. I've personally witnessed him use his position to be petty and unnecessarily confrontational with customers. He insists people do things "his way" because "it's his store" and has even threatened to refuse service over minor issues. Meanwhile, he'll casually chat with customers while a long line forms and people are visibly frustrated by the wait. The arrogance and inflated sense of authority make what should be a quick errand unnecessarily unpleasant. I've seen this happen multiple times. Just yesterday, I watched him manipulate a customer in front of everyone in line. It was uncomfortable to witness and completely unprofessional. It's disappointing because the location is convenient, but experiences like these make people think twice about coming back.

This is probably the best UPS store ! I go here often for…read morereturns and feel bad when I have so many packages but every worker here is FAST and efficient. Super friendly too. Love how clean it is here and it's just always you're in and out.

This is my favorite UPS it's nearby and the clerks are friendly & willing to assist youread more

The services I used was notary and live scan. The staff there is always fast and customer service…read moreis great. In and out in less than 20mins each time I went. Costs are transparent and fair.

Postal Perfect really was perfect! The service was great; they were kind and communicative…read morethroughout my time there. I only waited about 10 minutes for a Live Scan with multiple other Live Scan Customers in front of me. They were up front about pricing and updated me on my wait time multiple times. Not only were they super friendly and quick, the vibe inside the store was really cool. Will definitely be back to utilize there other services!

Very helpful staff. I could not get the bar code for my Amazon return to work, and the young…read morefellow made suggestions on how to get it, then more suggestions when that didn't work. He didn't give up and it finally worked. At the bad stores I say "UPS me off!" but not here.

Been coming here since I realized there was one nearby where I live and it's convenient but God…read moreforbid you go in the afternoon when the young dude is working and he's Doom scrolling and you inconvenience his life but other than that lol.