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    Reviews With Photos

    Dropped off a box on 5/23 and tracking still saying it's at there location and hasn't been picked up by ups but the worker is saying it did get picked up he's no help at all asked him to look around the whole store to see if it's there and he didn't even bother looking just said no it's not still no update on my box or no clue where it is.

    The Store Front

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    2 years ago

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    1 year ago

    This place is poorly organized, They open when they feel like Working . Been there more then once and it's a hit and Miss business..

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    Liandra S.

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    2 years ago

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    2 years ago

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    3 years ago

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    Liandra S.

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    3 years ago

    Helpful 3
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    7 years ago

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    Liandra S.

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    4 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    Liandra S.

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    6 years ago

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    Liandra S.

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    7 years ago

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    6 years ago

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    10 years ago

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    7 years ago

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    8 years ago

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    11 years ago

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    10 years ago

    I come here from time to time to ship things out. I don't recall every having a real issue with them. These guys are A-OK

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    Liandra S.

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    11 years ago

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    Liandra S.

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    8 years ago

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    Liandra S.

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    5 years ago

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    8 years ago

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    10 years ago

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    13 years ago

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    6 years ago

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    7 years ago

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    12 years ago

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    12 years ago

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    10 years ago

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    Liandra S.

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    8 years ago

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    8 years ago

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    11 years ago

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    Liandra S.

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    11 years ago

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    Liandra S.

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    Page 1 of 2

    Ask the Community - Pak Mail

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    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (198 reviews)

    GREAT and friendly service offered by ALL the employees every time I have visited this location…read more Employees go out of their way to make everyone feel welcome and appreciated. The better is always very clean, well-maintained, and fully stocked with supplies. Parking is readily available in the large, private parking lot.

    I honestly don't know how this office is still even open. I don't use FedEx that often and I was…read moresupposed to send the package back to spectrum. Spectrum advised me to show them the QR codes and the shipping center would pack, label and send my products back. To start, I walk in and see staff just walking around and some just talking to each other. I'm standing in line with six employees present at the store, all of them refusing to offer help. There was one person at the counter helping someone else. So i figured I would just wait. A young lady that happened to walk in and get in line behind me, and an older asian employee Immediately ran to a register and called her over to help her. The lady said but He was here first pointing to me. I advised him I've been waiting. His face turned to disgust and He proceeded to chastise me because I was waiting to close in line, which I have no clue what that meant. I showed him the QR codes and advised him what I was advised from spectrum. He says they don't do that there they don't package items. Huh??? That is exactly what the store is for. I would've been good with him just advise me but rather he's talking down to me and rude like I'm wasting his time. He was no help at all and I honestly can't fathom how FedEx offices operate with staff like this. The employee was Bernard. older asian with glasses

    The UPS Store

    The UPS Store

    (56 reviews)

    Exceptional Service and Outstanding Customer Care…read more This was my first time shipping a delicate and high-value item, and I could not have asked for a better experience. The owner, Sam, personally assisted me and made the entire process seamless, stress-free, and professional from start to finish. He took the time to answer all of my questions, explained the process clearly, and ensured my item was packed with the utmost care and precision. I left feeling completely confident that my shipment would arrive safely and on time. What truly sets this UPS Store apart is the level of service. I had no idea how easy and efficient the process could be! Simply bring your item in, and they handle everything with expertise and attention to detail. My wife brings in Amazon returns when we have defective items and she's consistently in and out in under five minutes. The efficiency is impressive!!! Overall, this location delivers exceptional customer service, professionalism, and reliability. You can genuinely tell they care about doing the job right. I highly recommend this UPS Store to anyone looking for trustworthy, high-quality service. Highly recommend!!!

    It's not too late To ship it…read moreShip it good... Simple in and out Amazon return dropoff. 5/5 Service Great service at this location. They help you with all your shipping needs. Only have had to return Amazon items so they'll scan your barcode and print you a receipt. 4.5/5 Parking Parking is available jusy not right by the door unless you have a handicap placard is the AMC is in the same shopping center. So if you need to ship it and ship it good, visit this UPS store. Psalm 121:2, God bless

    PostalAnnex - Try out this great DIY rainbow paper dahlia flowers you can make with your kiddos.

    PostalAnnex

    (348 reviews)

    I came into the Postal Annex in Azusa last week for a Live Scan and it was my first time ever…read moreneeding one. I needed it for my daughter's end of the year field trip and honestly wasn't quite sure what the process was or what paperwork was required. Jinesh was extremely informative and took the time to break everything down for me. He explained that I needed the proper Live Scan request form from the school district before the fingerprinting could be completed. Instead of rushing me through or giving unclear instructions, he made sure I understood exactly what was needed and told me to come back once I had the correct paperwork. I returned this morning with everything in order and was assisted by Arsh. She was very sweet and upfront about being new and still in training. I let her know I was patient and in no rush at all. She took her time, made sure everything was done properly, and even had someone assisting her over the phone until Jinesh arrived and stepped in to help finish up. The entire process was smooth and only took about 10 to 15 minutes since I arrived early and it wasn't busy. I really appreciated how welcoming and helpful everyone was. They didn't make me feel rushed or confused at any point. For something that could feel intimidating the first time, they made it easy and stress free. They also offer a wide range of services including mailing, printing, faxing, PO boxes and more, which makes it a convenient one stop shop for a lot of needs. Overall I felt genuinely helped and taken care of. I would absolutely recommend this Postal Annex location and will continue coming here for future services.

    I've had a paid mailbox here since 2020 (it's now almost mid-2026), which means I've had a lot of…read moreinteractions with the folks working here over the last 6 or so years. When I first got my mailbox in 2020, the hours were very good with them being open the majority of the day during the week, even during COVID, and they were open both on Saturdays and Sundays. I really don't like writing negative reviews about places, because some people/places have off days (just like everyone does), but this is not just one day with them.... it's EVERY SINGLE DAY. Here is a list of items I have put together for your reading pleasure, and for the record, I will NOT be renewing. 1. Hours are basically whenever they feel like being open (especially on weekends). Sometimes there's a sign on the door during regular business hours that they're on break and the door is locked. (See the attached photo.) Their hours are now 9am-6pm during the week and Saturdays 9am-4pm when they used to be open earlier in the morning, later in the evening, and on Sundays. Oh and if they go on "vacation", they close for an ENTIRE WEEK and write an email to everyone two days before that our mail and packages will be held until they return. There is NO way to access the mailbox or receive packages during the time they're closed. Remember, I pay a monthly fee to have mail received here... 2. They are no longer open on Sundays like they used to be a couple of years back which means I have only Saturdays to check my mail. Since I work 9am-6pm during the week, I usually can only get to my mailbox on Saturdays. Sometimes they take the weekend off and close without saying anything. And guess what happens when they close on the weekend unexpectedly... I CAN'T GET MY MAIL FOR THAT WEEK. 3. They charge for literally EVERYTHING. Debit card fees and transaction fees. They used to accept packages up to 50 pounds. Then it was lowered to 30 pound. However, is your box heavier than 30 pounds? There's a "handling" fee. Need a piece of tape? Fee. Need one copy of something? Fee. I'm surprised I'm not charged for breathing the air in the building. 4. I pay for a mailbox for a reason. I want to be able to receive packages that are secured and held for a few days until I have some time to pick them up (which is usually on Saturdays). Well, if you leave your package for 3 days or more, there's a fee for that. Do you only have your debit card with you to pay the fee? Sorry, there's a fee for that. See Item 3 above. They were closed on the preceding Saturday? Sorry, there's still a storage fee. I was literally going to be charged a fee for ONE flat 9x11 envelope when I came 5 days later to pick it up after it was received. A FEE FOR AN ENVELOPE!!! 5. The ONLY good thing... and I mean *ONLY* good thing is that I get a text message and email whenever I receive mail into my box. That way I don't have to guess when mail is there. But again, if I leave a package there more than three days (even if I'm out of town for longer than that), there's a fee. And if they're closed for the weekend, I have no way to access said mail. The TL;DR version is that you should avoid renting a mailbox here. You pay a fee to not have access to your mailbox outside business hours and when they close randomly. Also be prepare to pay a fee for basically everything.

    US Post Office - I have not seen a public pay phone anywhere in years but they have one here for whatever the reason.

    US Post Office

    (90 reviews)

    Small post office, very helpful and friendly employees, lines move fairly quickly, and parking is…read morereadily available in the small, private parking lot. The bonus making this post office worth a visit is that they have a pay phone out. Something we may not see again for years

    This location is a full-service post office, located at the West side of the City…read more I was at the post office this week and saw the bronze plaque, which reminded me of the ceremony. In 2006, I was fortunate to attend the dedication of the post office in honor of Captain Lillian L. Keil. She was a resident of the City and retired from the US Air Force as a Flight Nurse during World War II. She passed away in 2005, Congress passed a bill naming this post office in her memory. I vividly remember Congresswoman Hilda Solis initiating this request and Commander George Ogden from the West Covina Veterans Post speaking on Captain Keils' numerous awards and achievements. Salute to the military officials and troops who fight to keep our Country safe!! Note: The City has a second post office by City Hall, but it's a smaller satellite office. They do not have residential home delivery service. All mail at 5pm is taken to this location on Rimsdale Avenue. A large semi truck arrives at 6pm and takes ALL outgoing mail from the City to the hub in the City of Industry. That is the logistics of sending and receiving mail in this city. We are able to use the self-service machine to buy postal and mail small packages, letters and bills (*:*). Good and efficient service, you can depend on them to assist you every day. Check out the lobby, see the plaque and don't forget to tell'em that Rosemary sent ya!

    Pak Mail - notaries - Updated May 2026

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