Where are them public servants that work here, no service, slow, I see people walking in the back come up front packages look around turn around and leave, It shouldn't take a half hour on a slow day to mail a package.. read more

I've only had good service here. Today was my second time coming here. I needed to mail something out pronto! It was my mistake really. This form should have been mailed out already, but life got away from me and I forgot. So I had to pay for priority/ next day mail. Which I'm fine with. That is the consequence of waiting and forgetting lol $30 for priority mail and you get a tracking number. I was in and out pretty quick. read more

US Post Office - Outside - Post Offices Near Me - Anaheim, California

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Don't bother calling, they must be far too busy to pick up a phone call. I tried calling several times up to 30 minutes before close and it's like their phones are off the hook. Just terrible read more

I guess thief's are working at this facility. Twice my wife's credit was delivered to this location and never made it to our address. Later we found out that the credit card was activated and roughly $300 was spent on it before the bank called and we put a stop to it. Now the bank is not refunding the money because it was spent around our location .. realllly !!? Don't use this location because you are dealing with crooks. read more

Do not come here, their scanner doesn't work so even if you have everything ready, you still have to wait in a huge line

why tf am I speaking to an AI about my P.O. Box it didn't even understand my question probably some of the stupidest shit you could do how are you also going to ask me for my zip code like if ur going to transfer me into a call with an actual worker there, you have people at the front desk that can do something instead of just sitting on their ass all day read more

They have lost several packages of mine and when you call their direct phone number they don't answer the phone. Have submitted complaint to headquarters. read more

Not enough sever people and too slow action peoples give up and leave. Long line. Mmmmmmm

The customer service is 50/50.. depends which worker helps you. Whether you're kind to them, the worker will still treat you like you forced them to work there :// read more

Wow, the reviews are a nightmare. Fortunately, I had a positive experience getting fingerprints for an FBI background check here. I came in on a Saturday afternoon and my prints were done in a matter of minutes. Hours later, the results arrived in my email inbox. The parking lot is challenging and the location is not super convenient, but if you need fingerprints done quickly, this place will do the job. read more

They lost my package and on top of that, they can't even answer their phones. I'm not happy with this facility.

I was getting renewal of my passport, service was horrible, they were rude and not helpful at all. They literally just said i can't help you. read more

If I could give this facility a 0 I would. The newest incompetence I experienced was I dropped off a medium sized box and they lost it in their facility. It has never left their facility according to tracking and they can't find it. And, the items in the box were a return for which I can't receive a refund until the company receives it, so I'm out $50. How do you overlook a medium sized box laying around your facility. It's unbelievable. In addition, I will never do a mail hold with them ever again. On two occasions, checks that showed on my informed mail digest went missing. One of the checks never arrived and the second one they had to search their facility because they couldn't figure out where it was. Complete incompetence. read more

Service request was fast friendly I asked for a mailbox key the manager was really nice he accommodated me so quality of service was excellent. I'm really happy living back in my city. Now I can get my mail read more

US Post Office - Postie office - Post Offices Near Me - Anaheim, California

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The nicest people work here, and they've been accommodating to me and others multiple times, trying to find solutions. There's been a long wait a couple of times, but I'm usually in and out in under 10 minutes. read more

Always professional, fast and courteous assistance. I like coming here because there's plenty of parking and very little lines if any.

Overall a bad attitude by their employee Poonum. She has a horrible attitude and very rude. If you don't like your job find something new. I understand a bad day but don't take it out on customers read more

The employee are always friendly, professional service. Customer did not need to wait for a long time. Some of the problem of shipping question was solved very fast and polite. read more

The worst customer service Ive ever experienced. I pay to have a po box to have my mail securely received. I had a package marked delivered, when I went to pick it up, the counter staff told me they just didnt have it and did not know where it was. When I asked why would it be scanned delivered & not placed I'm my box, their answer was "I dont know". She suggested to open a claim. When I asked her the progress of the claim, her answer was "I dont know". I had mentioned the package was uninsured. Even then she suggested to open a claim. I went online, just to me told I was unable to open a claim as the package was unsecured. By far, the worst customer service. read more

I had the worst experience at this post office, with sending out my PASSPORT. My passport was delayed 1 month due to RHONDA not collecting my passport the day of. When I came back in and spoke to the manager about the email I received she brought RHONDA and she started to acuse me of not bringing my passport the day of and she started to raise her voice at me. And yet she has the audacity to say "she doesn't remember me bringing it in" like WHAT? Like I don't get why she was saying I never brought it in. I did have my passport with me that day bc I showed her the condition of my passport. So she was calling me a liar trying to look good in front of her manager. I had to come in another 3 times due to her unprofessionalism. I was not happy with her service. I hate being in situations like this. She should not be yelling at customers especially if she's the one in the wrong. Now because of her my passport is delayed. read more

I was sent to this facility from another facility for my passport appointment and This lady with half hair up have me wait till the line goes down to get accommodated the fact that they were 3-4 person on the counter , but what's unacceptable is her helping someone with the same race without appointment first. I feel discriminated and unvalued , they shouldn't be hiring/having people like this in the facility. read more

This post office has gotten worse over the last few months. For some reason, packages keep getting "lost" or "stolen" from my mailbox. This is absurd to say the least. 1 incident was back in October. Now that 2 more packages have gone missing in December, I decided to contact the post office. I called 12/4 at 11:39 am and spoke with a lady who mentioned that someone has been "breaking into" the mailboxes and "stealing" people's mail. She mentioned others have had similar complaints and that locks at my apartment complex are being "replaced." She said she would get some information and get back to me the next day. She never called and I had to contact the office to find out information. The same lady answered and told me all I can do is to "file a complaint." I contacted office management where I live and asked if they knew of any incidents being reported. They mentioned they have not had any reports of mailboxes being vandalized or broken into and that the locks are not being replaced. They said to speak to the post office. I also find it interesting that the post office package that was "delivered" the same morning I went to check the mail went missing, but my amazon package from the previous day was still there. Also, my mom found unlocked mailboxes on Dec. 7th during her walk. Extremely irresponsible. read more

US Post Office - Irresponsible mail carrier - Post Offices Near Me - Anaheim, California

I requested a package to be held at this post office since I wasn't sure if I would be home when it was delivered, and I'm not comfortable leaving a package in front of my apartment for a couple days. It's been a hassle going back and forth with this post office as well as customer service, but the employees here are generally nice and I can tell they are doing their best. Ivan has helped me a couple times and he always has a great attitude. He also is thorough and willing to go the extra mile to help you, and he even got a supervisor involved without me having to ask. The supervisor (I didn't catch her name, but she had blonde hair) was nice as well and offered to follow up with me once she heard from the courier who was supposed to deliver my package. I didn't think I would get a call back because they are so busy, but someone named Sheila I believe called me later that day. It didn't sound like the supervisor that helped me earlier, but I'm pleased that she followed through and had someone reach out to me. As a customer, it makes me feel like they care about my concerns and take me seriously. There were 2 other employees working and their demeanor isn't as nice, but you can tell they know their regular customers and are probably just comfortable. I'm still not sure if my issue will be resolved, but I'm glad the employees I've interacted with have done their best to solve my issue and help me in a pleasant manner. read more

I have had my PO Box here for over 10 years and suddenly this last year or so the mail is missing. I have contacted the supervisor and still nothing has been done. I contacted the postal inspector and still nothing is being done about it. It used to be a good place but now they have a new staff and all the sudden all my mail is always missing. I have informed mail, but it is always missing. The only thing they ever did about it was tell me to wait 2 weeks to see if the mail ever showed up. It never did. I am missing really important info from places like the IRS and my pay checks too. I am not the only one this is happening to. I am one of many people there that is missing their mail. Go somewhere else to get your mail because you will never get it here. read more

This post office sucks I went in to drop off a package and they had already closed before 5pm! Really disappointed!

has the USPS started giving notices to the cars parked in front of household mail boxes like the attached? It's terrible! The cars have always been parked in front of the mail boxes as there is nowhere else to park! What's worse, the post office won't pick any calls made to any of their numbers! read more

US Post Office - Post Offices Near Me - Anaheim, California

If you can avoid this place please do so! This place is horrible. I need to go on Saturday for work and it's always a 30minute wait. The workers are so rude. During the week I go to one closer to my job but they are closed on Saturdays but they said that this location is always busy because they are short handed they don't want to hire anymore workers even the supervisors are the ones doing the work. Usually there's only two people working and one is in the back looking for packages or whatever so normally it's just one person helping. I came today and the line was so long. It's so frustrating. Please hire more workers. read more

US Post Office - Long lines - Post Offices Near Me - Anaheim, California

One of the worst and most unprofessional locations I've ever been to. The employees are extremely RUDE, yelling and screaming at customers. They have literally 2 clerks working during the busiest time of the day and the line is out the door. I recommend staying away from this location at all costs. Advise to management, do a better job with scheduling and training! read more

They deface your stamp if there's not enough postage and return it back to you. I added additional stamp as it stated 20¢ more but since they defaced my 1st stamp they rejected the outgoing time sensitive letter and again returned it back to me. It's now 5+ wks and this letter has been going back and forth btwn post office and myself. Called post office and I was told I'd have to go into the post office OVER A STAMP THEY DEFACED AND APPARENTLY VOIDED IT. Basically they stole from me by doing this. Going into the Loara post office is like walking into a business where you will leave depressed because nobody ESPECIALLY the manager is never happy. I will now tell every shopping network that I refuse to have them send me anything through USPS. They need business so badly but yet will deface my 1st class stamp and will not accept my second stamp and resent it out only to have the time sensitive form returned back to me again. They don't even know how to spot theft and report it such as the stimulus employment EBT cards that allowed huge theft. They know an extremely large amount of cards were being sent out in different names to one address but did nothing about it but yet will nitpick and deface a 1,st class stamp several times on one outgoing letter of legitimate business and not a scam. The manager Jennifer is definitely not hired for her P.R. and loves to hang up on you as though this is her own personal phone but in fact it's a government owned agency phone. This post office needs a complete refurbish starting with mngr. The beginning of this letters journey was mid nov,2021 and today is Dec 21. Dec 6 i added the additional stamp that exceeds the required 20¢ and they apparently feel I should go into the post office to stand in line to validate what they themselves defaced. No more Mrs nice woman, I am tired of dealing with this post office and their lack of public relations for almost 3 years. Zero stars. If I can give a minus zero I would read more

US Post Office - Letter to passport complaint agency - Post Offices Near Me - Anaheim, California

This is the worst post office ever!! I lost count after 20 the number of times that packages have sat DAYS & WEEKS at this post office before an initial delivery. Constant miss delivered mail and the fact that whether I take it in to the PO or leave it in my box, my outgoing mail takes an extra two days to arrive anywhere. I have learned that if it's something time sensitive to drive it to the main PO in Santa Ana. 5 stars for Santa Ana PO on Sunflower. read more

Nothing wrong with this post office other than it's kind of a hassle to enter the parking lot? I've dropped off lots of packages/letters here and had no issues with staff. They're all knowledgeable and polite when I've stopped in. I noticed they have a gift card kiosk and cute packaging options that are holiday themed. The gift card kiosk comes in handy during the holiday's when the other gift card kiosks at the usual grocery or department stores are ransacked. read more

I've been calling all day. No answer. Now I'm literally here calling and I don't even here a phone. These people move with no purpose and their rood as hell. read more

Worst service ever Super lazy employees I went to pick up my package they told me we don't have it gave us your phone number and we will call you which never happened I went today and they told the same story but I said no I need to speak to the manager they found my lost package The Asian gentleman he is the tell me come tomorrow didn't try to look for my package The manager his name JJ never showed up Bad experience I wish I never have to go back read more

Honestly when it comes to customer service I would love to give this place negative stars as if it would even matter. Terrible place full of finger pointers or a huge case of "oh well". Lost my package, over 14 days late and a week of only one phone call in which couldn't even answer a call back. They keep giving me a phone number to call in which is the same number of the post office!!. What's the use when they don't even answer the phone oh but wait even if they did they still wouldn't be able to help either. Trash absolute trash. I just got off the phone with the District USPS office and filed a complaint. Will be sending any packages from now on to my brothers house hoping that his usps isn full of incompetent employees as well. read more

The employees are rude, when asked for a supervisor the NEW POSTMASTER came out who was even ruder. Who hires these people, is there any control on customer service, respect, dignity and proper communication. The service is horrible and never know when our mail will come. Hopefully we can get better employees. read more

This location is the worst in customer service everyone except Tom have a very condescending attitude towards customers. I have to come here to pick up my mail hoping they didn't return it to sender.My issue is with the mail carrier his name is Peter. He claims to have a dog incident with my dog? Since April 2023 I have not received any mail. I have emailed and spoke with the supervisor Noel, whom I quote says " we have a lot of complaints from him, you're not the only one, hes under investigation. " so I ask can you please provide the date of the " incident " I have a camera on my door and I have reviewed every day the month of April and not once seen anything where my dog is having a confrontation! My mail box is at least 4 yards away and i have a closed in patio so unless he tried to enter my patio which is private property. then i can agree but even so theres no video of him having contact with my dog! I've also checked the mo th of May and still nothing? It's now September and still no response from the supervisor or an exact date of the incident Apparently I'm not the only him one who has an issue with him. Does anyone have any advice on how to file defamation of character for my dog??? Or how can get my mail delivered again and or have them stop sending it back to sender?? My kids passports where sent back in May and I had to cancel our family trip before my oldest son took off to the Marines in June ! If I could I would select 0 stars read more

This location sucks, but customer service is great. It is located on a very narrow one-lane street with very limited parking. You will know when you are approaching this USPS because of the long line of cars blocking the road as they wait for a parking space to become available. Also, since there is an elementary school across the street, expect even more traffic. I was very disappointed that they don't have an official post office masking tape dispenser available for use on the stationary. The one I usually go to near Brookhurst and Ball has one available for use, which makes it convenient for customers to seal and send without waiting in line. The customer service was good since they tried to serve everyone as quickly and efficient as possible. However, I probably wouldn't come here due to the congested location. The silver lining of this location is that it is open on Saturdays til 3pm. read more

Apparently the post office can just hold your mail without notifying you and without any reason. We didn't receive our mail for over a week, I finally called and sat on hold for an hour to be told that a hold had been placed on my mail. I had to take a half day off work to go pick up my mail and deal with a nasty rude lady behind the counter. She informed me a hold had been placed on my addresss due to a "threatening dog" I explained my dogs were inside and we have had them for 5 years at this location never had an issue, "well if the carrier even hears a dog and feel threatened they can put a hold on your mail." WTF? My mother carried mail for 20 years and never once put a hold on anyone's mail, was even attacked once by a medium size dog, she just carried pepper spray and used it. But hey, I guess everyone can't be tough like a single mom of 3. Two days later our normal carrier walked up and knocked on my door (and petted one of my dogs after we came outside to talk with the him funny enough.) He told me a temp carrier, some Asian guy who was a fill in, had heard the dogs bark since we have a mail slot in our front door and put the block on. Told me he had told his supervisor three times that the notice was sent to the wrong house but the supervisor refused to resend it to the right address so he had stopped to tell us personally. It seems the post office is hiring lazy useless temps that put in fraudulent holds on people's mail and supervisors that intentionally screw with people by not sending out notices of hold mail to the right address then don't remove the holds when instructed to. I mean if the post office can't even get a notification to the right house 1 mile from their desk why do they even exist? Hey USPS! why don't you fire these clowns? Tell you what hire me and I'll clean house for you... Ridiculous Also contacted the USPS customer service line who promised the world after holding for two hours and delivered nothing, assured me the hold was removed and guess what? My college book was suppose to arrive Saturday and I got a message online from amazon that the Post office had put an exception on it and not delivered it so the hold never got removed. Now all my HW due Tuesday will not be done. Thank you for your amazing service USPS, almost as superb as a case of raging herpes. read more

This post office is something else female employees of color are always with attitudes. They never answer the phone if you ask them any questions they answer like if we were stupid. They are not approachable at all. The are intimidating not good customer service, we are just another number in the line. read more

Please note I'm giving the 5 stars to Rhonda! Rhonda is literally the best thing to happen to this post office. I could go on and write a negative review about my experience this whole day with usps and another employee at this office, but l I'm focusing on the positive only and all I want to say is Rhonda went above and beyond for me and I appreciate it from the bottom of my heart Rhonda, thank you. Ps, usps please give her a raise! Lol read more