Always great customer service. Multi tasking as they try and treat each customer quickly. I've been receiving business mail and packages for over ten years here and appreciate that I don't have to worry about deliveries. Even accidentally sent a pallet of items there and they received it and called me to pickup asap which I did. They have many tasks to do so give them some patience. Highly recommended read more

This is a DHL drop off for international returns. They have rental mailboxes and dulces from Mexico. And friendly, personable service. The system was down when I arrived to return some shoes to the UK. There was a system upgrade that was taking an inordinate amount of time. The gentleman shared that his wife is usually working, but he had a day off and was there instead. He told me they went to breakfast that morning. We compared local restaurants. I was there a good 15" just chatting. Other customers came and went and the conversation picked up where we left off. Ultimately, the system did not come back on line in the time I was there. I took a photo of my package and his business card as proof of the drop off. Today I looked to see the package was delivered. This is a mom and pop establishment worthy of my patronage. read more

Mail Box Express - Business card - Shipping Centers Near Me - Anaheim, California

I have been a paying customer for over a year and for some reason, I always encounter an attitude with the lady Suzi at the front desk. I have made Sergio the other attendant that this woman is very rude, never greets me as she does other customers and it just very unpleasant to deal with. My previous mailbox on Valley View had burned down during covid and is the reason I had to seek out another Po box location for my mail. I give everyone a chance and I pay my money for the services rendered. I think it is very important to treat your customer with respect and always think about how bad customer service can affect your business. read more

This place is great customer service is amazing I got turned away by ups stores for trying to ship something these guys went above and beyond. read more

Went to pick up my package but when I gave the lady my name and tracking number she said there was no package. I contacted the customer support for my package directly and they told me that Claudia from this location had received. So don't go here since they apparently feel the need to steal the packages they're supposed to be accepting. Claudia fuck u bitch ur pathetic and I hope u lose ur job. read more

I've been here 3 times already and I don't understand why the owner is nothing but a bitch. But yesterday was very unprofessional. Not only was she rude as fuck. But she snatched a candy off my hands completely unprofessional. I wouldn't recommend for anyone to come here she makes things very difficult. And she und read more

She's opened within the hours. She's very helpful. Can get all of my mailing services done.

Walked into this facility, which the one area was a disaster. The woman behind the counter, very rude, did not even acknowledge us when we walked in. We were looking for a shipping box, and my daughter was having to try to reach over the junk around to try to get a box. As I said let's go since they don't wan tot help, then the woman states well if you need some help just ask. My response was, Customers should be acknowledged when they come to your establishment to give their money to your business. also after acknowledging, how how can I help you, or do you need help with something. I will never waste my time or money at this place. I will just have to drive the extra 2 miles to the other facility where their employess and owner know how to treat their customers. Definitely would not recommend this facility to anyone, who expects to get customer service when they are spending their money. read more

This place is the best and the owners are so nice and helpful. Great addition to small businesses

I had to use several different services in the past 4 weeks at the Newland center store, and this couple were very helpful, friendly, efficient and professional! I can highly recommend this mailbox express office! read more

I can't even get my mail now that they've so severely reduced their hours. I cannot make it before 6pm after work and they are closed on Sundays. This means I can only get my packages on Saturday's. I wish I knew they were going to change their hours when I signed up. I would have gone elsewhere. They also made a mistake when I signed up and was texting the previous owner when my packages came in. They often tell me I don't have packages and so I have to show them tracking in order to get them to search more thoroughly. It's been the worst experience. read more

This place is very unprofessional iam very appauled at the behavior of the woman that i talked too was asking a simple question about shipping since i started a online buisness thats booming and have to ship many items and dhe acted as if i was wasting her time and could not been any more rude saying so! I demand this lady be retrained in sensitive training al in customer service! If you dont like your job please dont take it ou on someone else i will take my buissness else where my first shipment would of been short of 100 packages....... read more

Everyone here is so nice, even when I'm just dropping off packages and not spending any money! Especially tonight, the guy working went out of his way to help me pack up my package and was so patient and kind even though I wasn't buying anything. Thank you!! read more

I've been using the services of this business for almost a year now and I have had no issues with Lauster stolen packages.... The owners will text you the minute a package arrives to let you know which I find to be a great service and takes the guessing out of everything.... every time I go when I'm greeted with a smile and a question of how you're doing and how was your day... The people here are really friendly and caring which makes it a nice place to do business with and they will go above and beyond to help you with whatever you need and not make you feel bad for asking for help. read more

Mail Box Express - I've use this company for like a year now and have had no issues... Instead I've been greeted by the very nice employees . - Shipping Centers Near Me - Anaheim, California

I enjoyed coming here since I don't have any FEDEX/UPS close by. They close later then the regular locations. It was easy just to drop off my package. It has been delivered to their location so this place is reliable! read more

My mom has been a long time customer here so when i moved back to anaheim and was in need of a reliable spot for my mail and shipments, I went to them. In the past 2 years since, they have super great in all my needs and dealings. They also give me advice on international shipments (that we all know are hard to gauge) and have been super helpful in this. Please check them out and they get the highest of ratings for me! read more

Small and doesn't sell much retail, but there is never a line and the s other shop owner is super friendly. Ups, fedex, mail, uhaul, atm, and notary services. read more

In case you are as confusing as I was, they are located right next to UHAUL trucks not UPS. I've called the store since I was lost, and the lady kept telling me to look for ups truck, that was misleading. read more

I arrived at the store at 9:04 AM. The sign posted on the door stated the store opened at 9AM. I waited a few minutes then decided to go to the neighboring market and buy some time. It is now 9:35 AM and still no clerk has arrived. I understand a small business running a little behind but this is unacceptable. read more

Mail Box Express - Almost 10AM on a Friday and they're not open yet. - Shipping Centers Near Me - Anaheim, California

When it takes 20 minutes to send one item. Had to reprint the label THREE times. I repeated the address multiple times, spelt things out, and even tried giving my phone for visual. Not the best experience..... read more

I have been a customer at this store for over a year now and it is one of the the most convenient places to go to in Anaheim. The store manages mail boxes, uhaul trucks, shipping and delivery, notary, and also serves as a convenience store. The owner and his employee are very friendly people. The store is always clean and neat too. read more

Mail Box Express - The mail boxes - Shipping Centers Near Me - Anaheim, California

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Very nice man named Sergio who works at the counter, he was very helpful to me. I would definitely come here again.

I signed up my three kids for an international gift-exchange. We were very excited till it came time to ship the gifts. I tried to do it myself, from home, but got scared and confused with all those prices. We got two gifts sent to Australia and one to the United Kingdom. I searched Yelp for a company that would give me shipping options and help me. I went this morning with my daughter - and three gifts in hand. I needed shipping boxes for two of the gifts and packing peanuts. There was about three people ahead of me. I didn't mind the wait, cause I knew I needed the help. They provided boxes for me, helped me pack the gifts and showed me - very patently I may add - my shipping options. He was so nice to us, that he didn't charge us for the boxes! The man behind the counter was so attentive -offered us water (we were there for quite a while) and shipped my items away. I would TOTALLY recommend his services and now I know where to go for the next time I do something like this. I am very sorry I didn't ask his name. I should have, cause he has very, very good costumer service skills. His trainee - very nice young man - was also very good. read more

I have a mailbox here and use the address here as my business mailing address. The owners here are very nice. I recommend them if you are in need of a mailbox or a business address. They also have a UHAUL rental service. I also occasionally drop off my UPS or FedEx boxes here which is very convenient as their location is really close to my house. read more

Beats the post office by a mile. Shorter lines, nicer counter guy and doesn't cost much more. I absolutely hate the post office and this place makes it easy on me. I even rented a uhaul here a while back. Definitely recommend. read more