1. The UPS Store

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    Buena Park, CA

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    The UPS Store

    3.9 (106 reviews)
    Open • 8:30 am - 6:30 pm
    Updated 1 month ago

    Services - The UPS Store

    Shipping centers

    Copymaking services

    The UPS Store Photos

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    Reviews With Photos

    My returned receipt
    Marian M.

    Alex is a very friendly and helpful. He is taking time to help me with my return code. Thank you for helping with my return.

    Front door
    Juanwen C.

    Workers here are more friendly and patient than other UPS nearby. We came in on a Monday at 3 pm to ship a Go Pro and a memory card. We had printed out two shipping labels with, a list of the item inside of each label but we don't have boxes for them. The guy with a friendly smile brought out a couple of boxes to see which one can fit our Go pro and in the end, he packed the Go Pro very carefully. Because their workers have such a positive attitude, I felt much more comfortable letting them to handle my shipping. Will for sure come to this location from now on.

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    3 months ago

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    Local

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    7 months ago

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    Local

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    Photo of Alma P.
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    11 months ago

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    7 months ago

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    Local

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    10 months ago

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    Local

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    5 months ago

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    Local

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    Photo of Steve G.
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    10 months ago

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    Local

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    Photo of Vanessa V.
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    10 months ago

    This store is so easy to deal with! Kyu is always working when I go and he's such a joy :)

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    10 months ago

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    Local

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    11 months ago

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    Local

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    11 months ago

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    Local

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    5 months ago

    As always, I get excellent customer service. Everyone here is kind, personable, and hard working. FIVE STARS. Thank you.

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    Local

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    4 years ago

    Helpful 10
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    Photo of Liz Layla D.
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    2 years ago

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    10 months ago

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    Local

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    2 years ago

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    Local

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    1 year ago

    Helpful 1
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    11 months ago

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    Photo of Nick E.
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    10 months ago

    have all my packages held here. easynin and out. they are so helpful packing up items also

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    Photo of Toni R.
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    11 months ago

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    2 years ago

    Kyu was very kind and helpful, greeted me as soon as I walked in. Thank you for such great customer service.

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    Local

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    2 years ago

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    1 year ago

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    2 years ago

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    Local

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    2 years ago

    Friendly staff. Fast speed. Efficient. Parking is a bit of challenge due to lot of car.

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    Local

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    Photo of Dom D.
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    3 years ago

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    3 years ago

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    2 years ago

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    Photo of Danny P.
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    2 years ago

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    2 years ago

    Young is so helpful, Thanks for your help with the return shipment label. We will be back!

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    Photo of Mam V.
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    2 years ago

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    1 year ago

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    2 years ago

    Kyu is always very kind and fast. He makes going to the UPS store a pleasure because he seems very efficient.

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    Local

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    2 years ago

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    2 years ago

    Alex is very helpful, quick, efficient, patient and courteous. Thank you for your help.

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    Local

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    Photo of Anna C.
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    3 years ago

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    Photo of Frd H.
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    2 years ago

    Service is great. Friendly employees. Never had a problem returning items from Amazon.

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    2 years ago

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    3 years ago

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    Photo of A A.
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    7 years ago

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    Page 1 of 3

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    “Kyu is absolutely amazing- he's patient, professional, and always goes the extra mile to help out.”

    Mentioned in 7 reviews

    Read more highlights

    US Post Office - Lunar New Year stamps, 2025

    US Post Office

    (192 reviews)

    THIS post office is THE BEST with so many wonderful people working here!…read more I frequent this post office and always greeted with a warm welcome by most if not all! Shout out to Neisha, Sally, Joe, Hazell, Rudy, Chad, also to Kimberly their supervisor who helped me couple times! You are all so amazing, I am always happy everytime I visit because of your energy! The staff are all fast and efficient, they are all very friendly and make warm conversations, they also take the time to double check your packages and always give informative answers to your questions! We also did our passports in this location and they were very quick and made the process smooth and easy! They were so patient with our children as well! My kids love them! I truly love this post office! Please, please, be kind and patient with the staff, they are always working hard every day and I see that everytime I visit. Thank you for working so hard, we appreciate you!

    I wish I could give negative zero stars, but that is not an option…read more I don't even know where to start. Let's start with the parking lot. There is a cement block, in front of each parking space, in this post office lot. I drive a Honda Civic, so my car is kind of low to the ground. Anyways, the parking spot I pulled into, had a cement block with three screws, poking out the top of it, which I did not initially notice. I accidentally pulled forward a little too much, and one or two of those screws, caught onto a part of my bumper. I didn't realize what had happened, until I reversed a little bit, and heard a dragging noise on the ground. I quickly got out of my car to look underneath. I see part of my bumper ripped off. I was livid. I ended up going to a mechanic right afterwards, and paid X amount to get it fixed. I had to spend unnecessary money on my car, all because the post office parking lot is crap. That was beyond f**king irritating!! Who knew a car would get damaged like that at a post office parking lot???! I thought about telling the clerks what happened, but I didn't think they would have cared that much. I still had to go inside the post office, to get my mail and a package. I just want to clarify, that I only ever occasionally, use the "hold mail" option, provided on their website. I don't use it every week, every month, every year or anything like that. Anyhow, I go in and I tell the processing clerk (older Filipino man in his 60's, with gray and white hair, who wears glasses--first person you see as soon as you enter) I needed to pick up my mail, and a package that were put on hold. This older Filipino guy gave me the hardest time ever. He right away insinuated and accused me of abusing their system. He tells me "I remember you because you had held mail here before. You cannot keep using us, to hold your mail out of convenience. You have come in too many times. That is how I remember you!" He went on to say "If you want us to hold your mail in the future, you must pay for a P.O. box. I am just a processing clerk, my job is not to go looking for your mail!" I just stared at him for a few seconds in disbelief. He made it seem like I was deliberately, making more work for him and the other employees, when that was never my intention. Or that I was going out of my way to break their rules and policies, which again was not my intention. I explained to him, that I had never experienced an issue, with using the 'hold mail' tool/option until today. I also explained that I genuinely did not know, I was overusing it and/or there was a limit. He just kept lecturing me and repeating himself. I finally just told him, that I will no longer be submitting, anymore hold requests. He just shrugged his shoulders. I really didn't appreciate the lack of understanding on his part. I especially did not appreciate, his condescending tone. I always check and verify on the website if the 'Hold Mail' option, is available to me beforehand. And if it is available to me, and it lets me proceed, how am I to know, that I cannot actually use it, or that I have surpassed the limit?? If I reached a certain limit, the system should have notified me. And I would have simply stopped using the service. After this awful interaction, and after being talked down to like that, I have no desire, to step foot inside another post office again, unless I really have no choice. I want to emphasize, I will not be submitting anymore future hold requests, since I will be lectured and given a hard time about it. I have never used any of the services, located inside any post office. And I still have no desire to in the future. More importantly, this older Filipino clerk guy doesn't have to remember me anymore, because I will not be going into this post office again.

    The UPS Store - shipping_centers - Updated October 2026

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