When I arrived at the UPS store in Cypress, I was greeted by Kaden... a Customer Service associate. I told him I needed to make some black-and-white copies he said... Let me help you and proceeded to copy various documents one at a time... In my specific order. He went over and above at his job and I highly recommend him for a promotion. His customer service was impeccable and I will continue using the services of the UPS store in Cypress. I also complimented Kaden's performance with the store manager, Chris and told him that his training of his associates was beyond fabulous. read more

I went here today to return a SHEIN order that had a loose button. I was able to get a QR code to return and I showed it to one of the employees to get this returned. Within two minutes, I was able to leave the place and my order returned. I'm just so glad that this place existed near my house so that I can return this without having to pay about $5 to return something. This place is quick with returning or shipping orders in under 5 minutes. I'm just so glad that this place is wonderful. read more

I'd like to show my recognition for this UPS location. There are three stores closer to my home, but I always choose to come here. The staff consistently greet customers with smiles and such positive energy, which really makes a difference. Even when I'm just stopping by for an Amazon return, they're always happy to help--and they're impressively fast, too. It's not often you see such a great attitude and strong work ethic, especially among younger staff. I truly appreciate the experience every time I visit. read more

This is UPS Store is awesome. All the workers here are extra nice and so helpful and efficient. There is a closer one by my house, but I always come to this one because of their customer service. Just to Shout out to Christopher, Christian,Kristina, Bryan,Chris, Allen, Kaden. I think Kristina is the manager, she has a excellent crew here at the UPS read more

Every time I go into this location I am greeted with the friendliest, best customer service!! Every person that works there is a joy to be around and very knowledgeable! Chris is the best! read more

I've used this UPS Store several times before and the staff has always been very friendly, polite and helpful. Today was no exception- I shipped 6 extremely heavy boxes, weighing about 45lbs each. I wasn't able to unload the heavy boxes from my car. Chris assisted with a flatbed dolly and wheeled in all 6 boxes, then one by one onto the scale. I truly appreciated his kindness and service. Thank you Chris! read more

This particular location always has very friendly staff and it makes it easier when you pre-print your shipping labels. I think today I shipped out to Lenovo PCs for under $30 for boxing obviously if you pre-pay your shipping label that is extra but it makes it so easy just to take your label and they have pack everything for you. read more

The UPS Store - Shipping Centers Near Me - Buena Park, California

Bryan provided excellent service at the UPS Store. He was very helpful, professional, and took the time to make sure everything was handled properly. Truly appreciate his assistance, thanks a lot! read more

I came in needing help wih downloading some information off a cd. And Chris went above and beyond to help me out and make sure I got taken care of. probably the best customer service i got at a Ups in a LONG TIME. read more

The UPS Store - Shipping Centers Near Me - Buena Park, California

Cristian was very helpful. Lost my Mail on the phone but he retrieved it for so I could get the codes for my return to Amazon. He was so very sweet and respectful. Wish everyone was like him. read more

By far the nicest employees ever! Especially KADEN! He was so patient with my return. He also helped me connect to Wifi and waited until I was able to complete returns. This is the best UPS store I have ever been to! Thanks Kaden!, keep it up and keep that smile on your face! read more

Everything about how this business is run is customer centric and spot on. I've come to the store for almost 2 years and never once have I not been greeted with enthusiasm and excellent service.! read more

If I could give more than 5 stars, I would! Bryan, Cristian, and Chris at this UPS location are absolute gems and the reason we go out of our way to bring our business here--every single time. My family runs a small business with frequent shipping needs (and more Amazon returns than we'd like to admit), and these three consistently go above and beyond with patience, professionalism, and genuine kindness. It's rare to find customer service that feels truly human, but that's exactly what Bryan, Cristian, and Chris deliver--every time. They're efficient and knowledgeable, sure, but what stands out most is how much they care. Each of them has taken the time to offer thoughtful words and sincere compassion during a tough time for our family, and that meant the world to us. They never treat us like just another transaction--somehow, they make us feel seen and valued. No matter how hectic our day is, walking into this UPS store feels like a bright spot, thanks to these three. They've made our lives easier in countless ways, and our loyalty to this location is 100% because of them. Thank you, Bryan, Cristian, and Chris--you're the heartbeat of this store, and we're so grateful for you! read more

I always get good service in this branch which is why I always come back here. Today I did my returns for Amazon and the manager went above and beyond and helped. The team works well together and even though the day can be long with different complaints (I'm sure I worked in customer service before); I never get a negative attitude from them. Thank you to Chris for helping today read more

Love my UPS store! Always with a friendly greeting. The staff here are efficient, quick, organized, kind, & always so helpful. They are knowledgeable about their business and help me with all my local & international shipping needs. Sometimes the line can be long, don't be discouraged as it will go by quickly. The cost here is not much more than USPS, totally worth Great customer service & my time. They have multitudes of services, you should definitely check them out. read more

Came here for a notary service. Transaction was fast and easy. They charge $15.00 per signature. Staff are nice and they greet you as you enter the store. They also have other services such as printing, fax, computer rental, photo printing, and shipping of course. read more

We needed to ship an item we sold on eBay for the first time and had no idea how to do it. The clerk, Chris, was amazing -- he explained everything clearly and helped us a lot. He walked us through all the available options and made the whole process super quick and professional. Thank you so much, Chris! read more

Cristian from UPS store #5882, great customer service. Very calm helping and explaining every step. Went above and beyong his duties by making few copies for me while i was getting my returns to Amazon ready. He has a special quality. Thank you, Soledad St Hilaire 7143433469 read more

I rarely leave reviews, but Christian and Kristina absolutely deserve a shout-out for their stellar customer service especially during peak busy hours and season. I came in with an Amazon return that turned out to be way more complicated than I had anticipated. What could have been an incredibly frustrating experience was transformed into a seamless and surprisingly pleasant one, all thanks to these two. Christian and Kristina went above and beyond to help me. Not only did they take the time to repackage my item--which was no easy task, by the way--but they carefully taped it up and made sure everything was secure. They even printed out a label for me when I realized I didn't have one handy. It's rare to see this level of patience and attention to detail, and it truly made a difference in my day. They were professional, friendly, and empathetic throughout the whole process. Their teamwork and positive attitude turned what felt like a mountain into a molehill. I left the store feeling lighter, relieved, and grateful for their help. If you're looking for a UPS location where customer service is top-notch and the staff genuinely cares about making things easier for you, look no further than this store. Thank you, Christian and Kristina--you both are absolute gems! PS I almost forgot to mention Christian immediately went out to help me load the heavy package with a dolly as soon as I arrived on scene. read more

Bryan Chu was so amazing and helpful. He helped me track down an order that I returned and Amazon said I didn't! The amount of was $139.00! I go to this location because all of the people are so kind and helpful! Carrie read more

I go to this ups store almost everyday. Wouldn't go to another.Quick fast professional service. Thank you Kristina for your assistance.

Great UPS store to stop by due to its location and stores near by. Thanks for your great customer service Kristina!

Love these guys!!! They make sending stuff back so easy and quick.Today Bryan helped me and gave me a hint that one of the companies was notorious for saying they didn't get the package. All of the staff there are super friendly and willing to help. read more

Store 5882 Today I got help from Chris. He's amazing and very patient. He's helped me before and had the same excellent customer service.

I have to say this UPS store is the quickest and the friendliest store! So helpful AND patient! Thank you for always giving me a great experience! read more

Two thumbs up for Bryan who works at UPS in Cypress! He's the most friendliest and helpful employee there! Sincerely, Kitty

Cristian has always done an exceptional job with all of my UPS needs. He's always very helpful & kind. He goes way above his responsibilities. Will return for any shipping needs. The entire staff is awesome. read more

We love this UPS Store! Allen and Christian are always very helpful and personable. It's always service with a smile and they are very patient as well. read more

Few minutes ago,I went there to return some package. I ask it to Anthony,he has smile and so kind to me. He is excellent.i recommend to come there. read more

Thanks to Bryan and Chris today for the warm welcome and excellent service as always.

Today I experienced the return nightmare of the year!! Christian was the most patient young man Ive ever met. His customer service is top notch. He walked me through every step of the process and gave me very helpful suggestions that worked. WAY TO GO CHRISTIAN, YOU ROCK!! read more

Came here to return my defected cell phone through Ups. There was no waiting time and the customer service was great. Made my visit super convenient/ in and out. Thank you read more

The UPS Store - Outside - Shipping Centers Near Me - Buena Park, California

I came in this morning to take care of important business and I love how quick, clean, and attentive my experience was. I will definitely be coming back. 5 stars read more

Chris handled my return. He is very pleasant to deal with and friendly. He took my passport pictures too and was very patient until we got the correct pictur. Maria read more

Such nice staff who are always willing to help. Especially the young gentleman Kayden. I come often as I ship out packages all the time, and is always helpful. read more

All of the employees are great workers! I do want to recognize Chris. When I was pregnant, Chris saw me with a box. He opened the door and carried the box for me. Every time I come in, he has a great attitude and is willing to help. There is another gentle men that recently was hired. He offered to help me pick up the additional packages that were left in my car. Everyone works really hard in a fast pace environment. read more

Went in to the store today and Chris greeted me with such kindness. I found him to be very knowledgeable and polite. The whole staff was such a joy to talk to. great guys! read more

I absolutely love this UPS location! There is 4 locations near me and I drive the extra mile to be serviced by Chris and Kristina! I ship packages every week and they ALWAYS greet me by name and actually SMILE! I hate walking into a location and workers look angry or unhappy. Chris called me today to tell me the shredder was empty. When I arrived, Kristina found a coupon for me. They seriously go above and beyond! I love this UPS location!! read more

I brought in multiple amazon returns and totally messed them all up and Chris showed me how to go in and fix them all, and he was so patient, this guy is a true asset to that store and is the type of person I would have poached before I retired. If he doesn't own that store I would highly recommend you recognize and appreciate what a great employee he is, because i guarantee people come back to the store because of his awesome customer service. read more

I had the pleasure of being helpef by Christian at UPS. Christian was so helpful, courtious, and knowlegable about everything. I had a lot complex material to be copied, organized and notorized. Christian did an EXCELLENT Job for me. Perfect customer service! Thank you Christian read more