kenny was very helpful and attentive during my first visit at the ups store he went above and beyond with his customer service read more

Keish was very helpful with my livescan services. Please come to her if you need your done

This place is professional with it comes to Sent return download your stuff from your phone i really like all the staff here are very professional helpful I want To give a special thanks to Julie she's very sweet girl she help me with everything i needed . Keep up the Hard work we appreciate you guys! read more

Thanks for helping me out keira! Was kind enough to tape my box for me even though I forgot to read more

The UPS Store - Shipping Centers Near Me - Garden Grove, California

I live in the area and occasionally visit the UPS location on Chapman Road, and I am very pleased with the service there. There is a new employee--I believe she is of Asian descent, as her name tag reads "Song"--who was extremely helpful. I have always been satisfied with the staff at this location; compared to other branches, I prefer this one because the employees are so helpful and enthusiastic. read more

The UPS Store - Shipping Centers Near Me - Garden Grove, California

This is the best UPS store to visit. Hands down the best employees, an array of neccessary services and did I mention the awesome employees. I appreciate every one here bur I have to say if you fo in ask for Kenny, he helped me open my mailbox answered every silly question and did it all with kindness. I really love this store and keep using it even though I moved further away lol read more

Been going here for years. Notary, sending faxes, shipping things out, printing, they have it all. There is a very small parking lot because it's shared with other business I usually park outside of it on the sketchers side and just walk in. They are well staffed but just very busy a lot of amazons returns coming through. The workers are all very nice and kind and go out of the way to make sure you are helped. I needed a quote to send a package and they were very thorough in researching and gave me a few options and alternatives as well. read more

I love this location I always do my drop offs here . Krisy is always friendly and super helpful . There's never a line because work promptly . read more

The UPS Store - Shipping Centers Near Me - Garden Grove, California

It's always fast when you have everything prepped before coming inside the store to he able to return a few things from Amazon, fast service and also very efficient. Well trained and well mannered. Always have Kenny help me with returns and always goes smoothly since I have tape which is highly needed in order to secure packages before handing it to them. Been coming here for 7 years but Ive actually been around the area for 19 years now, just been purchasing products from Amazon and return them for whatever reason since 2019 of Nov. read more

The UPS Store - UPS Store Location in Brookhurst and Chapman - Shipping Centers Near Me - Garden Grove, California

Fast and quality service, friendly staff, especially Kenny. They work until very last minute. Clean and organized store. It's a plus for me Highly recommened read more

We needed a notary and Kenny helped us out. we were a little less than organized, but he was patient, informative, and efficien. We highly recommend Kenny and his services! read more

Manju was very kind and professional. She went above and beyond to help me with returning internet equipment even when the return code sent by the internet company was faulty. She was able to solve the problem quickly and processed the return. This experience was one of the easiest despite the hiccup. This location is a reliable neighborhood UPS. read more

Forgot to mention that months back, I returned multiple Amazon items in a medium sized box that fit everything, but they opened it and took it apart. Gave me back my box. I think because usually you don't use boxes for Amazon. That was fine with me how they want to handle it, but weeks later, Amazon said the items were not received so Amazon recharged me for the items. I've returned multiple items in a box before without issues or it being taken apart by other locations. Had to go through customer service for each item to explain the issue and was a hassle. read more

Dropped off some mailing. Place is abit busy during lunch time. Helpful and nice service overall, and parking was easy. read more

The UPS Store - Shipping Centers Near Me - Garden Grove, California

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The UPS store on Chapman in Garden Grove always gives excellent timely service. The staff is helpful and friendly. They have many services and are a great value to the community. read more

Can't thank Kenny enough for helping me with all my shipping needs .. He is always polite and helpful.. Definitely recommend going to this location for all your shipping needs... Thanks again Kenny... read more

Kenny was patient and helped us out a lot in sending our package. He also spoke Vietnamese which helped sort out some confusion my mother had too. read more

I've been coming to this location for years now and it's always been a great place to send out mail and return my Amazon orders. Although it can be busy, the staff are always through, quick, and friendly. Kristy has helped me a few times and she's always been very nice and efficient. Will definitely continue coming here for years to come read more

My favorite shipping location. It's fast and the team is always helpful. Thank you for all the help!

I had an amazing experience at this UPS Store! I was shipping a package to a client, & the team went above and beyond. Kent, the retail associate, took his time to help me with every detail! finding the right shipping option, ensuring the best cost, and making the whole process smooth. There was also a wonderful lady (I didn't catch her name, but she was an Indian lady) who was incredibly kind and supportive throughout. I didn't even have to ask much(maybe I did lol) they just took care of everything with excellent customer service. Truly a great team! read more

Kenny is alway professional and personal when I come visit OC and need to ship stuff out at this store. Whether it's a label print, or 16 abysmal Amazon returns, a wrong address, or a bunch of business shipments- he's always polite and professional. Once, he got up mid chew during his lunch or snack to help me with some notary stuff when the owners called him on him and, always has a great attitude. He's ALWAYS respectful-even when the owners are not. Kenny could probably run that store by himself if he needed to. All jokes aside, he slaps, and you're lucky if you get him when you visit this UPS. I'd give him 6 stars if I could! read more

Did my fingerprints for my job. Was fast, easy process, and affordable than other places. Learning they offer different services will definitely come back to do more things needed. read more

This place is popular. There is a line no matter what time I show up. The grumpy dude wasn't here this time. He instead there was a bright young woman who kept the lines moving. read more

The UPS Store - Shipping Centers Near Me - Garden Grove, California

I took an odd size item in to mail with no shipping materials, they handled everything for me . My granddaughter received her package today, it got there a day early and in great shape !!!! The clerks were very helpful !!! I would go back again for shipping needs ! read more

convenient, easy, quick even when its busy. kenny always helps me with everything i need

Always prompt and friendly for amazon returns, notary services, and sending packages.

Krish was very nice and patient during my livescan! It's a small and welcoming UPS and the workers are very efficient when it gets busy. 10/10 would come here again! read more

The UPS Store - Shipping Centers Near Me - Garden Grove, California

Krisu, the staff who helped/assisted me is so nice. Very patient and gave me some good pointers when it comes to returning stuffs. Great experience. read more

Very helpful.. good customer service she help alot her name is song thank you for the service

Song and Julie help me out so MUCH. Song was super tech savvy she knew how to print my paper work when I was a dum dumb m and Jewld helped me with her kind smile and lovely personalit. super awesome read more

Krish was very helpful today with getting my fingerprints done and submitted! Everything went smooth and fast best of the best!

Jolie at UPS was absolutely amazing! She was extremely helpful, kind, and truly went above and beyond. She took the time to answer all of my questions and made the whole process of shipping my box so easy and stress-free. You can tell she genuinely cares about helping customers. I'll definitely be coming back because of her great service. Highly recommend! read more

Went there for notary. Everyone was super helpful and I was out of there quickly. Will definitely use them again.

I went to drop off my package to the UPS and Kenny was the one who helped me very nice and kind person. Good costumer service.

Kenny is the nicest guy , he is so nice and always helpful every time I go in there .

I would like to thank Jolie for her excellent customer service. She was very patient and took the time to show me how to return my Amazon package step by step. She answered my questions and made the entire process easy and stress-free. I truly appreciated her kindness, professionalism, and willingness to help. Thanks to Jolie, I had an excellent customer service experience. Thank you, Jolie!!! read more

Kenny is freaking amazing! Highly respectable young man! He's even named after Kenny G! Great customer service indeed! Will be back for all my mail services in the future read more

The woman working told me they don't accept USPS drop off packages but I've dropped off at several other UPS locations before and they have a USPS courtesy pick up. read more

This review is for Kenny, the Notary. We had an urgent doc that we needed to notarize. Called the store an hour before closing, and they let us know the notary would only be there till 6:30p. Got there and unfortunately I didn't have the proper ID. Kenny was patient, gave us a few options, offered to stay a half hour later to help us and made sure we got our document notarized on time. Really appreciate him and his professionalism as well. If you need your docs notarized, Kenny is your guy at the UPS store. read more

I got my passport picture and livescan done with Krish and Kent. They were very kind and helped me promptly. 10/10 service!